maintenance TOYOTA RAV4 HYBRID 2018 Owners Manual (in English)

RAV4-HV_OM_OM42B81U_(U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3Operation of
each componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for US owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

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9 8
7
6 4 3
2
10
5
5-10. PhonebookContact/Call History Settings ........................... 404
5-11. Bluetooth
®
What to do if... (Troubleshooting) ............ 414
Bluetooth
®......................... 418
5-12. Other function Voice command system............................. 424
6-1. Using the air conditioning system and defogger
Automatic air conditioning system............................. 430
Heated steering wheel/seat heaters .......... 438
• Heated steering wheel ............................ 439
• Seat heaters ................. 439
6-2. Using the interior lights Interior lights list ................ 440• Interior lights ................. 441
• Personal lights .............. 441
6-3. Using the storage features List of storage features...... 443• Glove box...................... 444
• Console box .................. 444
• Cup holders .................. 445
• Bottle holders ................ 446
• Auxiliary box ................. 446
Luggage compartment features ........................... 447 6-4. Using the other interior
features
Other interior features........ 457 • Sun visors .................... 457
• Vanity mirrors ............... 457
• Power outlets ................ 458
• Armrest.......................... 459
• Coat hooks .................... 459
• Assist grips ................... 460
Garage door opener .......... 461
Compass ........................... 468
7-1. Maintenance and care Cleaning and protecting the vehicle exterior .......... 474
Cleaning and protecting the vehicle interior ........... 477
7-2. Maintenance Maintenance requirements ................... 480
General maintenance ........ 483
Emission inspection and maintenance (I/M)
programs ......................... 486
6Interior features7Maintenance and care

TABLE OF CONTENTS6
RAV4-HV_OM_OM42B81U_(U)7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 487
Hood.................................. 489
Positioning a floor jack ...... 491
Engine compartment ......... 492
12-volt battery ................... 500
Tires .................................. 505
Tire inflation pressure........ 514
Wheels .............................. 517
Air conditioning filter .......... 520
Electronic key battery ........ 522
Checking and replacing fuses ............................... 524
Light bulbs ......................... 527 8-1. Essential information
Emergency flashers ........... 542
If your vehicle has to be stopped in an
emergency....................... 543
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 544
If you think something is wrong ......... 550
If a warning light turns on or a warning buzzer
sounds ............................. 551
If a warning message is displayed ......................... 560
If you have a flat tire .......... 581
If the hybrid system will not start ..................... 593
If the electronic key does not operate properly ........ 595
If the 12-volt battery is discharged ................... 597
If your vehicle overheats.... 602
If the vehicle becomes stuck ................................ 607
8When trouble arises

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1
9 8
7
6 4 3
2
10
5
9-1. SpecificationsMaintenance data (fuel, oil level, etc.) .......... 610
Fuel information ................ 619
Tire information ................. 622
9-2. Customization Customizable features ...... 635
9-3. Initialization Items to initialize................ 645
Reporting safety defects for U.S. owners ........................ 648
Seat belt instructions for Canadian owners
(in French) ............................... 649
SRS airbag instructions for Canadian owners
(in French) ............................... 651
What to do if... (Troubleshooting) .................... 662
Alphabetical index...................... 665
9Vehicle specifications
10For owners
Index
For vehicles with Entune Premium Audio with Navigation or Entune
Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM
OWNER’S MANUAL” for informati on regarding the equipment listed
below.
• Navigation system
• Audio system
• Rear view monitor system• Toyota parking assist monitor
• Panoramic view monitor

781-2. Hybrid system
RAV4-HV_OM_OM42B81U_(U)■
After the 12-volt battery has dischar ged or when the terminal has been
removed and installed during exchange, etc.
The gasoline engine may not stop even if the vehicle is being driven by the
hybrid battery (traction battery). If this continues for a few days, contact your
Toyota dealer.
■ Sounds and vibrations specific to a hybrid vehicle
There may be no engine sound or vibration even though the vehicle is able to
move with the “READY” indicator is illuminated. For safety, apply the parking
brake and make sure to shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid system is
operating and are not a malfunction:
●Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) when the
hybrid system starts or stops.
● Relay operating sounds such as a snap or soft clank will be emitted from the
hybrid battery (traction battery), behind the rear seats, when the hybrid sys-
tem is started or stopped.
● Sounds from the hybrid system may be heard when the back door is open.
● Sounds may be heard from the transmission when the gasoline engine
starts or stops, when driving at low speeds, or during idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed or as the accelerator pedal is released.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vents on the lower
sides of the rear seat.
■ Vehicle proximity notification system
In the following cases, the vehicle proximity notification system may be diffi-
cult for surrounding people to hear.
●In very noisy areas
● In the wind or the rain
Also, as the vehicle proximity notification system is installed on the front of
the vehicle, it may be more difficult to hear from the rear of the vehicle com-
pared to the front.
■ Maintenance, repair, recycling, and disposal
Contact your Toyota dealer regarding maintenance, repair, recycling and dis-
posal. Do not dispose of the vehicle yourself.
■ Customization
Settings (e.g. on/off operation of the EV indicator) can be changed.
(Customizable features →P. 636)

841-3. Theft deterrent system
RAV4-HV_OM_OM42B81U_(U)
Immobilizer system
The indicator light flashes after
the power switch has been turned
off to indicate that the system is
operating.
The indicator light stops flashing
after the power switch has been
turned to ACCESSORY or ON
mode to indicate that the system
has been canceled.
■System maintenance
The vehicle has a maintenance-free type immobilizer system.
■ Conditions that may cause the system to malfunction
●If the grip portion of the key is in contact with a metallic object
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
The vehicle’s keys have built-in transponder chips that prevent
the hybrid system from starting if a key has not been previously
registered in the vehi cle’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi-
cle. This system is designed to help prevent vehicle theft but does not
guarantee absolute security against all vehicle thefts.

RAV4-HV_OM_OM42B81U_(U)
992. Instrument cluster
2
Instrument cluster
■LDA (Lane Departure Alert with steering control) vehicle sway
warning (if equipped)
→P. 2 5 9
■Display off
A blank screen is displayed
*: The function can be reset by pressing and holding the of the meter
control switches when the reset item is displayed.
The settings of the following items can be changed, refer to P. 635
For functions that can be enabled or disabled, the function switches
between on and off each time is pressed.
● (Lane Departure Alert with steering control)* (→ P. 259)
● (Pre-Collision System)
* (→ P. 244)
● (Blind Spot Monitor)
* (→ P. 302)
● (Intuitive parking assist)
* (→ P. 284)
● (Power back door)
* (→ P. 123)
● Vehicle maintenance
*
The maintenance data should be reset. ( →P. 481)
● Meter Settings
• Language
Select to change the language on the display.
•Units Select to change the unit of measure for fuel consumption.
• EV indicator Select to activate/deactivate the EV indicator
• Pop-up display
Select to set the pop-up displays, which may appear in some situa-
tions, on/off.
• Accent color
Select to change the accent colors on the screen, such as the cursor
color.
• Default settings
Registered or changed meter settings will be deleted or returned to
their default setting.
*: If equipped
Settings display

RAV4-HV_OM_OM42B81U_(U)
1974-1. Before driving
4
Driving
■Break-in schedule
If your vehicle is new or equipped with any new power train components
(such as an engine, transmission, differential or wheel bearing), Toyota rec-
ommends that you do not tow a trailer until the vehicle has been driven for
over 500 miles (800 km).
After the vehicle has been driven for over 500 miles (800 km), you can start
towing. However, for the next 500 miles (800 km), drive the vehicle at a speed
of less than 45 mph (72 km/h) when towing a trailer, and avoid full throttle
acceleration.
■ Maintenance
●If you tow a trailer, your vehicle will require more frequent maintenance due
to the additional load. (See “Scheduled Maintenance Guide” or “Owner’s
Manual Supplement”.)
● Retighten the fixing bolts of the towing ball and bracket after approximately
600 miles (1000 km) of trailer towing.
■ If trailer sway occurs
One or more factors (crosswinds, passing vehicles, rough roads, etc.) can
adversely affect handling of your vehicle and trailer, causing instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to control trailer swaying by turning the steering wheel.
• Begin releasing the accelerator pedal immediately but very gradually to
reduce speed.
Do not increase speed. Do not apply vehicle brakes.
If you make no extreme correction with the steering or brakes, your vehicle
and trailer should stabilize. (if enabled, Trailer Sway Control can also help to
stabilize the vehicle and trailer.)
● After the trailer swaying has stopped:
• Stop in a safe place. Get all occupants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not shifted.
Make sure the tongue weight is appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not overloaded after occupants get in.
If you cannot find any problems, the speed at which trailer swaying
occurred is beyond the limit of your particular vehicle-trailer combination.
Drive at a lower speed to prevent instability. Remember that swaying of the
towing vehicle-trailer increases as speed increases.

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4-6. Driving tips
NOTICE
■To prevent the water damage
Take all necessary safety measures to ensure that water damage to the
hybrid battery (traction battery), hybrid system or other components does
not occur.
● Water entering the engine compartment may cause severe damage to the
hybrid system. Water entering the interior may cause the hybrid battery
(traction battery) stowed under the rear seats to short circuit.
● Water entering the hybrid transmission will cause deterioration in transmis-
sion quality. The malfunction indicator may come on, and the vehicle may
not be drivable.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the hybrid transaxle case, reducing the
gear oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the riverbed for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
● Sand and mud that has accumulated around brake drums and around
brake discs may affect braking efficiency and may damage brake system
components.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.

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RAV4-HV_OM_OM42B81U_(U)
7Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 474
Cleaning and protecting the vehicle interior ........... 477
7-2. Maintenance Maintenance requirements ................... 480
General maintenance........ 483
Emission inspection and maintenance (I/M)
programs......................... 486
7-3. Do-it-yourself maintenance Do-it-yourself service precautions ..................... 487
Hood ................................. 489
Positioning a floor jack ...... 491
Engine compartment ......... 492
12-volt battery ................... 500
Tires .................................. 505
Tire inflation pressure ....... 514
Wheels .............................. 517
Air conditioning filter.......... 520
Electronic key battery........ 522
Checking and replacing fuses ............................... 524
Light bulbs......................... 527