fuel TOYOTA RAV4 HYBRID 2018 Warranties & Maintenance Guides (in English)

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THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
This Toyota vehicle may be equipped with
an electronic “immobilizer” anti-theft
system. When the key is inserted into the
ignition switch it transmits an electronic
code to an immobilizer computer. The
engine will only start if the code in the key
matches the code in the immobilizer. If the
code does not match, the immobilizer
disables the ignition and fuel systems.
While an exact physical copy of the key
will open the door and allow retrieval of
items locked in the vehicle, it won’t start
the vehicle unless the key has the same
code as the immobilizer.
SECURITY
For security purposes, access to key
codes and service procedures for
electronically registering replacement keys
is restricted. Only a Toyota dealer or
certain bonded/registered independent
locksmiths can generate replacement keys.
The Immobilizer Key
INTRODUCTION
Introduction7

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WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects in
materials or workmanship of any part
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 15-16.
Coverage is for 36 months or
36,000 miles, whichever occurs first, with
the exception of wheel alignment and
wheel balancing, which are covered for
12 months or 12,000 miles, whichever
occurs first.
Hybrid System Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of the components listed
here and supplied by Toyota, subject to
the exceptions indicated under “What Is
Not Covered” on pages 15-16.
•Battery control module (battery voltage
sensor)
•Hybrid battery
•Hybrid control module (power
management control module)
•Inverter with converter
Coverage is for 96 months or
100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed
below and in the next column and
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 15-16.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, flywheel, valve
covers, oil pan, oil pump, engine mounts,
turbocharger housing and all internal
parts, supercharger housing and all
internal parts, engine control computer,
water pump, fuel pump, seals and gaskets.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail13

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WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
•Fire, accidents or theft
•Abuse or negligence
•Misuse - for example, racing or
overloading
•Improper repairs
•Alteration or tampering, including
installation of non-Genuine Toyota
Accessories
•Lack of or improper maintenance,
including use of fluids and fuel other
than those specified in the
Owner’s
Manual
•Installation of non-Genuine Toyota Parts
•Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
•Water contamination
This warranty also does not cover the
following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 30.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
Maintenance Expense
Normal maintenance services such as:
•Engine tune-ups
•Replacement of fluids and filters
•Lubrication
•Cleaning and polishing
•Replacement of spark plugs and fuses
•Replacement of worn wiper blades,
brake pads/linings and clutch linings
Vehicles With Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by payment
for a claim in lieu of repairs because the
cost of repairs exceeded the cash value of
the vehicle. This exclusion does not apply
to the emission control warranties.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail15

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WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
•The use of replacement parts not
certified in accordance with aftermarket
parts certification regulations.
•The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
WARRANTY PARTS LIST
Air/Fuel Metering System
•Air/fuel ratio feedback control system
•Cold-start enrichment system
•Deceleration control system
•Electronic fuel injection system
components
–Airflow sensor
–Engine control module (8/80)
–Throttle body
–Other components
Air Induction System
•Intake manifold and intake air surge
tank
Catalyst System
•Catalytic converter and protector (8/80)
•Constricted fuel filler neck
•Exhaust manifold
•Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
Evaporative Control System
•Charcoal canister
•Diaphragm valve
•Fuel filler cap
•Fuel tank
•Vapor liquid separator
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control Warranty
WARRANTY
Your Warranties in Detail19

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Vehicles equipped with a California
Certified Emission Control System that
are sold, registered and operated in
California or any state that adopts
California emission warranty provisions
are covered by this warranty. Currently,
Connecticut, Delaware, Maine,
Maryland, Massachusetts, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington are the
other states to which this warranty
applies. Vehicles covered by this
warranty are also covered by the
Federal Emission Control Warranty (see
page 18).
YOUR WARRANTY RIGHTS
AND OBLIGATIONS
The California Air Resources Board (CARB)
and Toyota are pleased to explain the
emission control system warranty for your
2018 vehicle. In California, new motor
vehicles must be designed, built and
equipped to meet the state’s stringent
anti-smog standards. CARB regulations
require that Toyota must warrant the
emission control system on your vehicle
for the time periods indicated on the next
page, provided there has been no abuse,
neglect or improper maintenance of your
vehicle.
Your emission control system may include
parts such as the fuel injection system,
ignition system, catalytic converter and
engine computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Toyota will repair your vehicle at no cost
to you, including diagnosis, parts and
labor.
California Emission Control Warranty
WARRANTY
Your Warranties in Detail24

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WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
•The use of replacement parts not
certified in accordance with aftermarket
parts certification regulations.
•The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
PARTS LIST: LONG-TERM
EMISSION DEFECT
WARRANTY
The parts listed here are covered for seven
years or 70,000 miles from the vehicle’s
in-service date, whichever occurs first.
Air/Fuel Metering System
•Engine control computer (engine
control module)
•Fuel pump
•Injector
•Throttle body
Air Induction System
•Intake manifold
Catalyst System
•Exhaust front pipe (including catalytic
converter)
•Exhaust manifold (including manifold
converter)
EGR System
•EGR cooler
Evaporative Control System
•Charcoal canister
•Fuel suction plate
•Fuel tank
California Emission Control Warranty
WARRANTY
Your Warranties in Detail26

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30,000 miles or 36 months
Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter2
Rotate tires
Inspect the following:_ Automatic transmission for signs ofleakage
_ Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and
brake pads/discs
4
_ Drive shaft boots
_ Engine/Inverter coolant5
_ Engine oil cooler hoses and connections _ Exhaust pipes and mountings
_ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
_ Fuel tank cap gasket
_ Radiator, condenser and/or intercooler
_ Rear differential oil
_ Steering gear
_ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading6:Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3Perform these service items only if you drive primarily under the conditions indicated.4Inspect thickness measurement and disc runout.5Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
6Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log41

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60,000 miles or 72 months
Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter2
Rotate tires
Inspect the following:_ Automatic transmission for signs ofleakage
_ Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and
brake pads/discs
4
_ Drive belts5
_ Drive shaft boots
_ Engine/Inverter coolant6
_ Engine oil cooler hoses and connections _ Exhaust pipes and mountings
_ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
_ Fuel tank cap gasket
_ Radiator, condenser and/or intercooler
_ Rear differential oil
_ Steering gear
_ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading7:Replace automatic transmission fluidReplace rear differential oilTighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3Perform these service items only if you drive primarily under the conditions indicated.4Inspect thickness measurement and disc runout.5Initial inspection at 60,000 miles/72 months. Inspect every 15,000 miles/18 months thereafter.6Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
7Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log45

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90,000 miles or 108 months
Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter2
Rotate tires
Inspect the following:_ Automatic transmission for signs ofleakage
_ Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and
brake pads/discs
4
_ Drive belts
_ Drive shaft boots
_ Engine/Inverter coolant
5
_ Engine oil cooler hoses and connections _ Exhaust pipes and mountings
_ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
_ Fuel tank cap gasket
_ Radiator, condenser and/or intercooler
_ Rear differential oil
_ Steering gear
_ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading6:Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3Perform these service items only if you drive primarily under the conditions indicated.4Inspect thickness measurement and disc runout.5Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
6Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log49

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120,000 miles or 144 months
Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter2
Replace spark plugs4
Rotate tires
Inspect the following:_ Automatic transmission for signs ofleakage
_ Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and
brake pads/discs
5
_ Drive belts
_ Drive shaft boots
_ Engine/Inverter coolant
6
_ Engine oil cooler hoses and connections _ Exhaust pipes and mountings
_ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
_ Fuel tank cap gasket
_ Radiator, condenser and/or intercooler
_ Rear differential oil
_ Steering gear
_ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading7:Replace automatic transmission fluidReplace rear differential oilTighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3Perform these service items only if you drive primarily under the conditions indicated.4Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty.5Inspect thickness measurement and disc runout.6Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
7Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log53