ESP TOYOTA RAV4 HYBRID 2020 Accessories, Audio & Navigation (in English)

1595-1. Voice command system operation
5
Voice command system
The voice command system is
operated by saying commands
which correspond to a sup-
ported function. To display
examples of commands for sup-
ported functions, select a func-
tion button on the screen after
starting the voice command sys-
tem.
1Press the talk switch.
 Voice guidance for the voice
command system can be
skipped by pressing the talk
switch.
2 If “Getting Started with Voice”
screen is displayed, select
“OK” or press the talk switch.
( P.160) 3
After hearing a beep, say a
supported command.
 To display sample commands
of the desired function, say
the desired function or select
the desired function button. To
display more commands,
select “More Commands”.
 Selecting “Help” or saying
“Help” prompts the voice com-
mand system to offer exam-
ples of commands and
operation methods.
 Registered POIs, registered
names in the contacts list etc.,
can be said in the place of the
“<>” next to the commands.
( P.162)
For example: Say “Find a restau-
rant”, “Call John Smith” etc.
If a desired outcome is not
shown, or if no selections are
available, perform one of the
following to return to the pre-
vious screen:
• Say “Go back”.
•Select .
To cancel voice recognition,
select , say “Cancel”, or
press and hold the talk switch.
 To perform the voice com-
mand operation again, select
“Start Over” or say “Start
over”.
 To suspend voice command
operation, select “Pause” or
say “Pause”. To resume the
NOTICE
●Do not touch and put a sharp
object to the microphone. It may
cause failure.
Voice command system
operation
Operation from the main
menu

1605-1. Voice command system operation
voice command operation,
select “Resume” or press the
talk switch.
●If the system does not respond or
the confirmation screen does not
disappear, press the talk switch
and try again.
●If a voice command cannot be rec-
ognized 3 consecutive times,
voice recognition will be canceled.
●Voice recognition prompts can be
changed on the voice settings
screen. ( P. 6 4 )
This function can be used to cancel
voice guidance by turning the voice
prompts off. When you press the
talk switch while using this setting, a
beep sounds, and then you can
immediately say a command.
●Some voice guidance can be can-
celed by setting voice prompts to
off. Use this setting when it is
desirable to say a command
immediately after pressing the talk
switch and hearing a beep.
To increase voice recognition
performance, use the “Tutori-
als” and “Voice Training” func-
tions on the “Getting Started
with Voice” screen. These func-
tions are only available when
the vehicle is not moving.
The “Tutorials” and “Voice Train-
ing” functions can also be
started on the voice settings
screen. ( P. 6 4 )
1 Press the talk switch. 2
Select the desired item to be
set.
Select to display the voice
command tutorials.
Select to train the voice com-
mand system.
The user will be a sked to say 10
sample phrases. This will help the
voice command system adapt to
the user’s accent.
Select to prevent the screen
from being displayed again.
Select to proceed to the
voice command screen.
*: Premium Audio with DCM only. This function is not made avail-
able in some countries or areas.
Text messages can be written
using the dictation function.
To use the dictation function, a
subscription to the Connected
Services is necessary. Contact
your Toyota dealer for details.
Increasing the voice rec-
ognition performance
Dictation function (English
only)
*
A
B
C
D

1635-1. Voice command system operation
5
Voice command system
■Navigation*1
*1: Premium Audio only
*2: English and French only
*3: Best recognitio n results occur
when saying the full address
without the zipcode
*4: When the language is set to French, the supported area is
only Quebec Province in Canada
*5: For example; “Ga s stations”,
“Restaurants”, etc.
*6: Major national brands are always supported. Local brands are also
supported with a subscription to
the Connected Services. Contact
your Toyota dealer for details.
*7: When the language is set to French, the supported area is
only Quebec City in Canada
*8: Used when multiple destinations are set on a route
CommandAction
“Get directions to
city, state>”
*2
Enables setting
a destination by
saying the
address
*3, 4
“Find a egory/POI
name>”
Displays a list of
gory
*5/POI
name
*6> near
the current posi-
tion
“Find a
near my destina-
tion”Displays a list of
near the
destination
“Find a egory> in a
city”
*2
Displays a list of
in a spec-
ified city and
state
*7
“Go home”Displays the
route to home
“Go to favorite
<1-10>”
Sets the location
registered to the
corresponding
favorite number
as the destina-
tion
“Show recent
destinations”
Displays recent
destinations.
Selecting a num-
ber from the list
will start naviga-
tion to the
selected recent
destination.
“Cancel route”Cancels the
route guidance
“Delete destina-
tions”Displays a list of
destination to
delete
*8
“Show egory> icons”
Displays the
specified point of
interest cate-
gory
*5 icons on
the map
CommandAction

1867-1. Phone operation (Hands-free system for cellular phones)
SMS case.
●E-mail only: Select “Mark Unread”
or “Mark Read” to mark mail
unread or read on the message
screen.
This function is available when
“Update Message Read Status on
Phone” is set to on. (P.196)
*: If equipped
1 Display the message screen.
( P.184)
2 Select the desired message
from the list.
3 Select “Reply”.
4 Select “Dictation”.
5 When the “Say Your Mes-
sage” screen is displayed,
speak message that you
want to send.
6 Select “Send” to send mes-
sage.
“Cancel”: Select to cancel sending
the message.
“Retry”: Select to retry speaking
message that you want to send.
While the message is being
sent, a sending message
screen is displayed.
7 Check that a confirmation
screen is displayed when the
operation is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again. 15 messages have already
been stored.
1
Display the message screen.
( P.184)
2 Select the desired message
from the list.
3 Select “Reply”.
4 Select “Quick Message”.
5 Select the desired message.
: Select to edi t the message.
(  P.186)
6 Select “Send”.
“Cancel”: Select to cancel sending
the message.
While the message is being
sent, a sending message
screen is displayed.
7 Check that a confirmation
screen is displayed when the
operation is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
●Depending on the type of Blue-
tooth® phone, reply function is not
available.
■Editing quick reply mes-
sages
This operation cannot be per-
formed while driving.
1 Select corresponding to
the desired message to edit.
Replying to a message
(dictation reply)*
Replying to a message
(quick reply)

2088-1. Connected Services overview
*: Vehicles equipped with DCM
■Subscription
 After you have signed the Telematics Subscription Ser-
vice Agreement and are
enrolled, you can begin
receiving services. A variety
of subscription terms are
available. Contact your Toyota
dealer, or call 1-800-331-4331
in the United States, 1-888-
869-6828 in Canada, and 1-
877-855-8377 in Puerto Rico,
for further subscription
details. (
P.206)
■Availability of functions
 Destination Assist is avail-
able in the contiguous United
States, Washington D.C.,
Puerto Rico, Hawaii, the
United States Virgin Islands,
Canada, and limited areas of
Alaska for vehicles that con-
tain the appropriate map data.
 Dynamic Navigation is avail-
able in the contiguous United
States, Washington D.C. and
Alaska.
 Dynamic Navigation is not
available in Puerto Rico, Can-
ada, and the United States
Virgin Islands.
 Wi-Fi
® Hotspot is available in
the contiguous United States,
Washington D.C., Alaska and
Hawaii.
 Wi-Fi
® Hotspot is not avail-
able in Puerto Rico, Canada,
and the United States Virgin
Islands.
Type B: Function
achieved by using
DCM and the system
*
The functionality of Destina-
tion Assist, Dynamic Navi-
gation, and Wi-Fi
® Hotspot
is made possible through
the shared work of the DCM
and the system.
Destination Assist and
Dynamic Navigation are
subscription-based telemat-
ics services that use Global
Positioning System (GPS)
data and embedded cellular
technology to provide safety
and security as well as con-
venience features.
These services are avail-
able by subscription on
select, telematics hardware-
equipped vehicles and sup-
ported by the Toyota
response center, which
operates 24 hours a day, 7
days a week.
For details about:
 Dynamic Navigation:
P.85, 94, 117
 Wi-Fi
® Hotspot: P. 4 8
Before using the function

2098-1. Connected Services overview
8
Connected Services
*: Vehicles equipped with DCM
●Free/Open Source Software Infor-
mation
This product contains Free/Open
Source Software (FOSS).
The license information and/or the
source code of such FOSS can be
found at the following URL.
http://opensource.lge.com
●Exposure to radio frequency sig-
nals:
The Toyota audio multimedia sys-
tem installed in your vehicle
includes a low power radio trans-
mitter and receiver. The system
receives and also sends out radio
frequency (RF) signals.
●In August 1996, the Federal Com-
munications Commission (FCC)
adopted RF exposure guidelines
with safety levels for mobile wire-
less phones. Those guidelines are
consistent with the safety stan-
dards previously set by both U.S.
and international standards bod-
ies.
• ANSI (American National Stan- dards Institute) C95.1 [1992]
• NCRP (National Council on Radi- ation Protection and Measure-
ment) Report 86 [1986]
• ICNIRP (Intern ational Commis-
sion on Non-Ionizing Radiation
Protection) [1996]
●These standards are based on
comprehensive and periodic eval-
uations of the relevant scientific lit-
erature. Over 1 20 scientists, engineers, and physicians from
universities, government health
agencies, and industry reviewed
the available body of research to
develop the ANSI Standard
(C95.1).
●The design of Toyota audio multi-
media system co
mplies with the
FCC guidelines in addition to
those standards.
●Contact with the Toyota response
center is dependent upon the
telematics device being in opera-
tive condition, cellular connection
availability, navigation map data,
and GPS satellite signal recep-
tion, which can lim it the ability to
reach the Toyota response center
or receive support. Enrollment and
Telematics Subscription Service
Agreement required. A variety of
subscription terms are available;
charges vary by subscription term
selected.
●The Toyota response center offers
support in multiple languages.
●Select Safety Connect-sub-
scribed vehicles are capable of
communicating vehicle informa-
tion. Please see the terms and
conditions for additional details.
Owners who do not wish to have
their vehicle transmit this informa-
tion can opt out at the time of
enrollment or b y calling 1-800-
331-4331 in the United States, 1-
888-869-6828 in Canada, and 1-
877-855-8377 in Puerto Rico, and
following the prompts for Safety
Connect.
●For further details about the ser-
vice, contact your Toyota dealer.
●Toyota audio mult imedia are not
subject to section 255 of the Tele-
communications Act and the sys-
tem is not TTY compatible.
Type C: Function
achieved by using
DCM
*
The functionality of Safety
Connect is made possible
by the use of a DCM.
For details, refer to
“OWNER’S MANUAL”.

2128-1. Connected Services overview
Service Connect uses DCM to
collect and transmit vehicle data
that allows Toyota to provide:
Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle
Alerts, Required Mainte-
nance, and Vehicle Condition
Status)
 Maintenance Notifications
 Vehicle Alert Notifications
■Availability of function
 Service Connect is available
in the contiguous United
States, Washington D.C,
Alaska, Puerto Rico, Canada
and United States Virgin
Islands.
●Availability of fun ctions of the Ser-
vice Connect is dependent on net-
work reception level.
WA R N I N G
●Operating Remote Connect
incorrectly may lead to unfore-
seen accidents or malfunctions.
Check the vehicle condition and
assume full responsibility before
using.
Service Connect

2168-2. Connected Services operation
1Display the application
screen. ( P.213)
2 Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
 For details on operating the
keyboard:  P. 3 0
1 Display the application
screen. ( P.213)
2 Select the desired application
screen button.
3 Press the talk switch.
( P.158)
4 Say the desired keyword.
 Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.
*: Premium Audio only
●The hands-free system cannot be
used while Destination Assist is
being used.
■From the map screen
1 Press the “MAP” button.
2 Select .
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion
Destination Assist*
Destination Assist provides
you with live assistance for
finding destinations via the
Toyota response center. You
can request either a specific
business, address, or ask
for help locating your
desired destination by cate-
gory, such as restaurants,
gas stations, shopping cen-
ters or other Points of Inter-
est (POI).
After you tell the agent your
choice of destination, its
coordinates are sent wire-
lessly to your vehicle’s navi-
gation system.
Make a call with Destina-
tion Assist