air filter TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
5-16.Connected Services over-view
Connected Services ...... 507
Type A: Function achieved by using a smartphone or DCM
.................................... 508
Type B: Function achieved by using DCM and the system
.................................... 510
Type C: Function achieved by using DCM.............. 511
Type D: Function achieved by using DCM and a smart-
phone .......................... 514
5-17.Connected Services opera- tion
Toyota Apps .................. 516
5-18.Setup Toyota Apps settings .... 520
6-1. Using the air conditioning
system and defogger
Automatic air conditioning
system ......................... 522
Heated steering wheel/seat heaters/seat ventilators 529
6-2. Using the interior lights Interior lights list ............ 532
6-3. Using the storage features List of storage features . 535
Luggage compartment fea- tures ............................ 539
6-4. Using the other interior fea- tures
Other interior features ... 544
Garage door opener...... 5547-1. Maintenance and care
Cleaning and protecting the vehicle exterior ............ 564
Cleaning and protecting the vehicle interior ............. 567
7-2. Maintenance Maintenance requirements.................................... 570
General maintenance .... 571
Emission inspection and maintenance (I/M) programs
.................................... 574
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 575
Hood .............................. 577
Positioning a floor jack .. 578
Engine compartment ..... 580
12-volt battery................ 586
Tires .............................. 588
Tire inflation pressure .... 602
Wheels .......................... 604
Air conditioning filter ...... 606
Cleaning the hybrid battery (traction battery) air intake
vent and filter .............. 608
Wiper insert replacement .................................... 612
Wireless remote control/elec- tronic key battery ......... 615
Checking and replacing fuses .................................... 618
Light bulbs ..................... 620
6Interior features
7Maintenance and care

801-4. Hybrid system
When a certain level of impact is
detected by the impact sensor,
the emergency shut off system
blocks the high voltage current
and stops the fuel pump to mini-
mize the risk of electrocution
and fuel leakage. If the emer-
gency shut off system activates,
your vehicle will not restart. To
restart the hybrid system, con-
tact your Toyota dealer.
A message is automatically dis-played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions.
■If a warning light comes on, a
warning message
is displayed,
or the 12-volt battery is discon-
nected
The hybrid system may not start. In
this case, try to start the system
again. If the “READY” indicator does
not come on, contact your Toyota
dealer.
NOTICE
●Do not carry large amounts of
water such as water cooler bot-
tles in the vehicle. If water spills
onto the hybrid battery (traction
battery), the battery may be
damaged. Have the vehicle
inspected by your Toyota
dealer.
●There is a filter installed to the
air intake vent. When the filter
remains noticeably dirty even
after cleaning the air intake
vent, filter cleaning or replace-
ment is recommended. For
information rega rding filter
cleaning or replacement, refer
to P.608.
●If “Maintenance Required for
Traction Battery Cooling Parts
See Owner’s Manual” is shown
on the multi-information dis-
play, the air intake vent and fil-
ter may be clogged. Refer to
P.608 for information on how to
clean the air intake vent.
Emergency shut off sys-
tem
Hybrid warning message

5256-1. Using the air conditioning system and defogger
6
Interior features
recirculated air mode automati-
cally. This may also reduce fuel
consumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside/recirculated air mode
switch.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restr icted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.366)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco driving mode, the Eco air con-
ditioning mode will be turned on
automatically. Even in this case,
the Eco air conditioning mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
falls to nearly 32°F (0°C)
The dehumidification function may
not operate even when “A/C” switch
is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may
enter into and a ccumulate in the
air conditioning system. This may
then cause odor to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may
be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning filter
 P.606
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the h ood at the loca-
tion shown in the following illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning system
Air conditioning system
lubricant type

563
7
7
Maintenance and care
Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 564
Cleaning and protecting the vehicle interior ........... 567
7-2. Maintenance Maintenance requirements.................................. 570
General maintenance.. 571
Emission inspection and maintenance (I/M) pro-
grams ........................ 574
7-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 575
Hood ........................... 577
Positioning a floor jack 578
Engine compartment ... 580
12-volt battery ............. 586
Tires ............................ 588
Tire inflation pressure . 602
Wheels ......... ...............604
Air conditioning filter .... 606
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............ 608
Wiper insert replacement .................................. 612
Wireless remote con- trol/electronic key battery.................................. 615Checking and replacing
fuses .......................... 618
Light bulbs ................... 620

5767-3. Do-it-yourself maintenance
Hybrid bat-
tery (traction
battery) air
intake vent
( P.608)• Vacuum cleaner,
etc,
• Phillips screw- driver
Light bulbs
( P.620)
• Bulb with same
number and watt-
age rating as origi-
nal
• Phillips-head screwdriver
• Flathead screw- driver
•Wrench
Radiator and
condenser
(  P.583)

Tire inflation
pressure
( P.602)• Tire pressure
gauge
• Compressed air source
Washer fluid
( P.585)
• Water or washer
fluid containing
antifreeze (for win-
ter use)
• Funnel (used only for adding water or
washer fluid)
WARNING
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
ItemsParts and tools■When working on the engine
compartment
●Make sure that “IGNITION ON”
on the multi-information display
and the “READY” indicator are
both off.
●Keep hands, clothing and tools
away from the moving fan.
●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
●Do not smoke, c ause sparks or
expose an open flame to fuel or
the battery. Fuel and battery
fumes are flammable.
■When working near the elec-
tric cooling fan or radiator
grille
Be sure the power switch is OFF.
With the power switch in ON, the
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant
temperature is high. ( P.583)
■Safety glasses
Wear safety gla sses to prevent
flying or falling material, fluid
spray, etc., from getting in your
eyes.
NOTICE
■If you remove the air cleaner
filter
Driving with the ai r cleaner filter
removed may cause excessive
engine wear due to dirt in the air.

6067-3. Do-it-yourself maintenance
1Turn the power switch off.
2 Open the glove box and slide
off the damper.
3 Push in each side of the
glove box to disconnect the
claws, and then slowly and
fully open the glove box while
supporting it. 4
With the glove box fully open,
slightly lift up the glove box
and pull toward the seat to
detach the bottom of the
glove box.
Do not use excessi ve force if the
glove box does not detach when
lightly pulled. Ins tead, pull toward
the seat while slightly adjusting the
height of the glove box.
5 Unlock the filter cover ( ),
pull the filter cover out of the
claws ( ), and remove the
filter cover.
Air condition ing filter
The air conditioning filter
must be changed regularly
to maintain air conditioning
efficiency.
Removal method
A
B

6077-3. Do-it-yourself maintenance
7
Maintenance and care
6Remove the filter case.
7 Remove the air conditioning
filter from the filter case and
replace it with a new one.
The “ UP” marks shown on the
filter should be pointing up.
8When installing, reverse the
steps listed.
■Checking interval
Inspect and replace the air condi-
tioning filter according to the mainte-
nance schedule. In dusty areas or
areas with heavy traffic flow, early
replacement may be required. (For
scheduled maintenance information,
please refer to the “Owner’s Manual
Supplement” or “Scheduled Mainte-
nance”.)
■If air flow from the vents
decreases dramatically
The filter may be clogged. Check
the filter and replace if necessary.
NOTICE
■When using the air condition-
ing system
Make sure that a filter is always
installed. Using the air condition-
ing system without a filter may
cause damage to the system.
■When removing the glove box
Always follow the specified proce-
dure to remove the glove box
(  P.606). If the glove box is
removed without following the
specified procedure, the hinge of
the glove box may become dam-
aged.
■To prevent damage to the fil-
ter cover
When moving the filter cover in
the direction of arrow to release
the fitting, pay attention not to
apply excessive force to the
claws. Otherwise, the claws may
be damaged.

6087-3. Do-it-yourself maintenance
Remove the dust from the air
intake vent with a vacuum
cleaner, etc.
Make sure to only use a vacuum to
suck out dust and clogs. Attempting
to blow out dust and clogs using an
airgun, etc. may push it into the air
intake vent. (P.611)
If dust and clogs cannot be com-
pletely removed with the air
intake vent cover installed,
remove the cover and clean the
filter.
1 Turn the power switch off.
2 Using a Phillips screwdriver,
remove the clip.
3 Remove the air intake vent
cover.
Pull the cover as shown in the illus-
tration to disengage the 8 claws,
starting from the claw in the upper
right corner and pull the cover
toward the front of the vehicle to
remove it.
4 Remove the air intake vent
filter.
Disengage the 4 center claws from
Cleaning the hybrid
battery (traction bat-
tery) air intake vent
and filter
To prevent the fuel econ-
omy from being affected,
visually inspect the hybrid
battery (traction battery) air
intake vent periodically for
dust and clogs. If it is dusty
or clogged or if “Mainte-
nance Required for Trac-
tion Battery Cooling Parts
See Owner’s Manual” is
shown on the multi-informa-
tion display, clean the air
intake vent using the follow-
ing procedures:
Cleaning the air intake
vent
If dust and clogs cannot
be completely removed

6097-3. Do-it-yourself maintenance
7
Maintenance and care
the filter.
Disengage the claws in the order of and to remove the filter from
the cover.
5 Remove the dust and clogs
from the filter using a vacuum
cleaner, etc.
Make sure to also remove the dust
and clogs from the inside of the air
intake vent cover.
6Reinstall the filter to the
cover.
Engage the claws in the order of and .
Engage the 4 center claws to install
the filter.
Make sure that the filter is not
crooked or deformed when install-
ing it.
7 Install the air intake vent
cover.
Insert the tab of the cover as shown
in the illustration and push the
cover to enga ge the 8 claws.
AB
BA

6107-3. Do-it-yourself maintenance
8Using a Phillips screwdriver,
install the clip.
■Scheduled maintenance of the
air intake vent is necessary
when
In some situations such as when the
vehicle is used frequently or in
heavy traffic or dusty areas, the air
intake vent may need to be cleaned
more regularly. For details, refer to
“Owner’s Warranty Information
Booklet” or “Owner’s Manual Sup-
plement”.
■Cleaning the ai r intake vent
●Dust in the air intake vent may
interfere with the cooling of the
hybrid battery (traction battery). If
charging/discharging of the hybrid
battery (traction battery) becomes
limited, the distance that the vehi-
cle can be driven using the electric
motor (traction motor) may be
reduced and the fuel economy
may be reduced. Inspect and
clean the air intake vent periodi-
cally.
●Improper handling of the air intake
vent cover and filt er may result in
damage to them. If you have any
concerns about cleaning the filter,
contact your Toyota dealer.
■If “Maintenance Required for
Traction Battery Cooling Parts
See Owner’s Manual” is shown
on the multi-information display
●If this warning m essage is shown
on the multi-information display,
remove the air in take vent cover and clean the filter. (
P.608)
●After cleaning the air intake vent,
start the hybrid system and check
that the warning message is no
longer shown.
It may take approximately 20 min-
utes after the hybrid system is
started until the warning message
disappears. If the warning mes-
sage does not disappear, have
the vehicle inspected by your
Toyota dealer.
WARNING
■When cleaning the air intake
vent
●Do not use water or other liq-
uids to clean the air intake vent.
If water is applied to the hybrid
battery (traction battery) or
other components, a malfunc-
tion or fire may occur.
●Before cleaning the air intake
vent, make sure to turn the
power switch off to stop the
hybrid system.
■When removing the air intake
vent cover
Do not touch the service plug
located near the air intake vent.
(  P.77)