warning TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

627
8
8
When trouble arises
When trouble arises
8-1. Essential informationEmergency flashers .... 628
If your vehicle has to be stopped in an emergency.................................. 629
If the vehicle is trapped in rising water ................ 630
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 631
If you think something is wrong ........................ 635
If a warning light turns on or a warning buzzer sounds.................................. 636
If a warning message is dis- played........................ 647
If you have a flat tire.... 651
If the hybrid system will not start ........................... 660
If you lose your keys ... 661
If the fuel filler door cannot be opened ................. 662
If the electronic key does not operate properly (vehi-
cles with smart key sys-
tem) ........................... 663
If the 12-volt battery is dis- charged ..................... 665
If your vehicle overheats .................................. 670If the vehicle becomes stuck
.................................. 674

6328-2. Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front
Use a towing dolly under the
rear wheels.
WA R N I N G
■Installing towing eyelet to the
vehicle (vehicl es with towing
eyelet)
Make sure that towing eyelet is
installed securely.
If not securely installed, towing
eyelet may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is in
OFF. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the
vehicle during emergency
towing (vehicles with towing
eyelet)
Do not secure cables or chains to
the suspension components.
■Recreational towing (behind
motor home, etc.)
Never dinghy tow your vehicle to
prevent causing serious damage
to the hybrid transmission and
AWD system. ( P.209)
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck

6368-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■Brake system warning light
■Charging system warning light
If a war ning light tur ns on or a war ning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have
the vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
(Canada) (Red)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe
place and contact your Toyota dealer.
Continuing to drive the vehicle may be
dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The parking brake system;
 The regenerative braking system; or
 The electronically controlled brake system
 Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging
system
 Immediately stop the vehicle in a safe
place and contact your Toyota dealer.

6378-2. Steps to take in an emergency
8
When trouble arises
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Malfunction indicator lamp
Warning lightDetails/Actions
Indicates that the engine is overheating
 Immediately stop the vehicle in a safe
place.
Handling method ( P.670)
Warning lightDetails/Actions
Indicates that the hybrid system has overheated
 Stop the vehicle in a safe place.
Handling method ( P.670)
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe
place and contact your Toyota dealer.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The hybrid system;
 The electronic engi ne control system;
 The electronic throttle control system; or
 The emission control s ystem (if equipped)
 Have the vehicle inspected by your Toyota
dealer immediately.

6388-2. Steps to take in an emergency
■SRS warning light
■ABS warning light
■Electric power steering system warning light (warning
buzzer)
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
 The front passenger o ccupant classification
system; or
 The seat belt pretensioner system
 Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The ABS; or
 The brake assist system
 Have the vehicle inspected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfunction in the EPS (Electric
Power Steeri ng) system
 Have the vehicle inspected by your Toyota
dealer immediately.

6398-2. Steps to take in an emergency
8
When trouble arises
■PCS warning light (warning buzzer)
■LTA indicator (warning buzzer)
■Intuitive parking assist OFF indicator (warning buzzer)
Warning lightDetails/Actions
(Flashes or illuminates)
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS
(Pre-Collision System).
Have the vehicle inspected by your Toyota
dealer immediately.
When a buzzer does not sound:
The PCS (Pre-Collision System) has become
temporarily unavailable, corrective action may
be necessary.
 Follow the instructions displayed on the
multi-information display. ( P.247, 649)
If the PCS (Pre- Collision System) or VSC (Vehi-
cle Stability Control) system is disabled, the
PCS warning light will illuminate.
 P. 2 5 6
Warning lightDetails/Actions
(Orange)
Indicates a malfunction in the LTA (Lane Tracing
Assist)
Follow the instructions displayed on the
multi-information display. ( P.266)
Warning lightDetails/Actions
(Flashes)
(If equipped)
When a buzzer sounds:
Indicates a malfunction in the Intuitive parking
assist function
 Have the vehicle inspected by your Toyota
dealer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.
 Follow the instructions displayed on the
multi-information display. ( P.293, 647)

6408-2. Steps to take in an emergency
■PKSB OFF indicator (warning buzzer)
■RCTA OFF indicator (warning buzzer)
■Slip indicator light
Warning lightDetails/Actions
(Flashes)
(If equipped)
When a buzzer sounds:
Indicates a malfunctio n in the PKSB (Parking
Support Brake) system
 Have the vehicle inspected by your Toyota
dealer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.
 Follow the instructions displayed on the
multi-information display. ( P.300, 647)
Warning lightDetails/Actions
(Flashes)
(If equipped)
When a buzzer sounds:
Indicates a malfunctio n in the RCTA (Rear
Cross Traffic Alert) function
 Have the vehicle inspected by your Toyota
dealer immediately.
When a buzzer does not sound:
Indicates that the rear bumper around the radar
sensor is covered with dirt, etc. ( P.283)
 Follow the instructions displayed on the
multi-information display. ( P.282, 647)
Warning lightDetails/Actions
Indicates a malfunction in:
The VSC/Trailer Sway Control system;
 The TRAC system;
 The Trail Mode function; or
 The hill-start assist control system
 Have the vehicle inspected by your Toyota
dealer immediately.

6418-2. Steps to take in an emergency
8
When trouble arises
■Brake Override System/Drive-Start Control/PKSB (if
equipped) warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
■Brake hold operated indicator (warning buzzer)
Warning lightDetails/Actions
Brake Override System
Indicates that the accelerator and brake pedals
are being depressed simultaneously, and the
Brake Override System is operating.
Release the accelerator pedal and
depress the brake pedal.
Indicates a malfunction in the Brake Override
System (with warning buzzer)
 Have the vehicle inspected by your Toyota
dealer immediately.
Drive-Start Control
Indicates that the shift position was changed
and Drive-Start Control was operated while
depressing the accelerator pedal. (with warning
buzzer)
 Momentarily release the accelerator pedal.
Indicates a malfunctio n in the Drive-Start Con-
trol (with warning buzzer)
 Have the vehicle inspected by your Toyota
dealer immediately.
PKSB (if equipped)
Parking Support Brake function (for static
objects) is operating. ( P.297)
 If a warning message is shown on the
multi-information display, read the mes-
sage and follow the instructions.
Warning lightDetails/Actions
(Flashes)
Indicates a malfunction in the brake hold system
Have the vehicle inspected by your Toyota
dealer immediately.

6428-2. Steps to take in an emergency
■Parking brake indicator
■Tire pressure warning light
■Low fuel level warning light
Warning lightDetails/Actions
(U.S.A.)
(Flashes)
(Canada)
(Flashes)
It is possible that the par king brake is not fully
engaged or released
 Operate the parking brake switch once
again.
This light comes on when the parking brake is
not released. If the light t urns off after the park-
ing brake is fully released, the system is operat-
ing normally.
Warning lightDetails/Actions
(If equipped)
When the light comes on after blinking for 1 min-
ute:
Malfunction in the tire pressure warning system
 Have the system checked by your Toyota
dealer.
When the light comes on:
Low tire inflation pressure such as
 Natural causes
 Flat tire
 Immediately stop the vehicle in a safe
place.
Handling method ( P.644)
Warning lightDetails/Actions
Indicates that remaining fuel is approximately
2.2 gal. (8.3 L, 1.8 Imp. gal.) or less
 Refuel the vehicle.

6438-2. Steps to take in an emergency
8
When trouble arises
■Driver’s and front passenger’s seat belt reminder light (warn-
ing buzzer*)
*: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to alert the drive r that his or
her seat belt is not fastened. Onc e the power switch is turned to ON, the
buzzer sounds. If the seat belt is still unfastened, the buzzer sounds inter-
mittently for a certain period o f time after the vehicle reaches a certain
speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the sea t belt is
unfastened, the buzzer sounds int ermittently for a certain period of time
after the vehicle reaches a certain speed.
■Rear passengers’ seat belt reminder light (warning buzzer*)
*: Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt war ning buzzer sounds to alert the rear
passengers that his or her seat belt is not fastened. If the se at belt is
unfastened, the buzzer sounds int ermittently for a certain period of time,
after the seat belt is fastened and unfastened and the vehicle reaches a
certain speed.
■Warning buzzer
In some cases, the buzzer may not
be heard because of noisy place or
an audio sound.■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
Warning lightDetails/Actions
Warns the driver and/or front passenger to fas-
ten their seat belts
 Fasten the seat belt.
If the front passenger’s seat is occupied,
the front passenger’s seat belt also needs
to be fastened to m ake the warning light
(warning buzzer) turn off.
Warning lightDetails/Actions
(If equipped)
Warns the rear passengers to fasten their seat
belts
 Fasten the seat belt.