light TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

RAV4-HV_OM_OM0R025U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 13
How to search .......................... 14
Pictorial index .......................... 16
1-1. For safe use Before driving ................... 28
For safe driving ................ 29
Seat belts ......................... 31
SRS airbags ..................... 35
Front passenger occupant classification system ...... 45
Exhaust gas precautions.. 50
1-2. Child safety Riding with children .......... 51
Child restraint systems..... 52
1-3. Emergency assistance Safety Connect ................ 67
1-4. Hybrid system Hybrid system features .... 72
Hybrid system precautions ....................................... 77
1-5. Theft deterrent system Immobilizer system .......... 82
Alarm................................ 85
2-1. Instrument cluster Warning lights and indicators....................................... 88
Gauges and meters (with 4.2- inch display) ................... 94Gauges and meters (with 7-
inch display) ................... 98
Multi-information display 103
Energy monitor/ consumption
screen.......................... 113
3-1. Key information Keys .............................. 122
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 128
Back door ...................... 134
Smart key system .......... 148
3-3. Adjusting the seats Front seats .................... 154
Rear seats ..................... 155
Driving position memory 157
Head restraints .............. 160
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 162
Inside rear view mirror ... 163
Digital Rear-view Mirror . 165
Outside rear view mirrors .................................... 174
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 176
Moon roof ...................... 179
Panoramic moon roof .... 182
1For safety and security
2
Vehicle status
information and
indicators
3Before driving

3TABLE OF CONTENTS
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4-1. Before drivingDriving the vehicle......... 189
Cargo and luggage ....... 196
Vehicle load limits ......... 199
Trailer towing................. 200
Dinghy towing ............... 209
4-2. Driving procedures Power (ignition) switch (vehi-cles without smart key sys-
tem) ............................. 210
Power (ignition) switch (vehi- cles with smart key system).................................... 212
EV drive mode .............. 217
Hybrid transmission ...... 219
Turn signal lever............ 223
Parking brake ................ 224
Brake Hold .................... 227
4-3. Operating the lights and wipers
Headlight switch ............ 229
AHB (Automatic High Beam) .................................... 232
Fog light switch ............. 235
Windshield wipers and washer......................... 235
Rear window wiper and washer......................... 238
4-4. Refueling Opening the fuel tank cap.................................... 240
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 243PCS (Pre-Collision System)
.................................... 249
LTA (Lane Tracing Assist) .................................... 257
RSA (Road Sign Assist). 267
Dynamic radar cruise control with full-speed range ... 270
BSM (Blind Spot Monitor) .................................... 280
Intuitive parking assist ... 290
PKSB (Parking Support Brake) .......................... 297
Parking Support Brake func- tion (static objects) ...... 302
Parking Support Brake func- tion (rear-crossing vehicles).................................... 308
Rear view monitor system .................................... 312
Toyota parking assist monitor .................................... 320
Panoramic view monitor 333
Driving mode s elect switch
.................................... 365
Trail Mode ..................... 366
Driving assist systems ... 368
4-6. Driving tips Hybrid vehicle driving tips.................................... 375
Winter d

riving tips .......... 377
Utility vehicle precautions .................................... 380
5-1. Basic function Buttons overview ........... 385
Menu screen.................. 387
4Driving
5Audio

5TABLE OF CONTENTS
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5-16.Connected Services over-view
Connected Services ...... 505
Type A: Function achieved by using a smartphone or DCM.................................... 506
Type B: Function achieved by using DCM and the system
.................................... 508
Type C: Function achieved by using DCM .................. 509
Type D: Function achieved by using DCM and a smart-
phone .......................... 512
5-17.Connected Services opera- tion
Toyota Apps .................. 514
5-18.Setup Toyota Apps settings ..... 518
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 520
Heated steering wheel/seat heaters/seat ventilators 527
6-2. Using the interior lights Interior lights list ............ 530
6-3. Using the storage features List of storage features . 533
Luggage compartment fea- tures ............................ 537
6-4. Using the other interior fea- tures
Other interior features ... 542
Garage door opener...... 5527-1. Maintenance and care
Cleaning and protecting the vehicle exterior ............ 562
Cleaning and protecting the vehicle interior ............. 565
7-2. Maintenance Maintenance requirements.................................... 568
General maintenance .... 569
Emission inspection and maintenance (I/M) programs.................................... 572
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 573
Hood .............................. 575
Positioning a floor jack .. 577
Engine compartment ..... 578
12-volt battery................ 584
Tires .............................. 586
Tire inflation pressure .... 600
Wheels .......................... 602
Air conditioning filter ...... 604
Cleaning the hybrid battery (traction battery) air intake
vent and filter .............. 606
Wiper insert replacement .................................... 610
Wireless remote control/elec- tronic key battery ......... 613
Checking and replacing fuses .................................... 616
Light bulbs ..................... 61
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6Interior features
7Maintenance and care

6TABLE OF CONTENTS
8-1. Essential informationEmergency flashers ...... 628
If your vehicle has to be stopped in an emergency.................................... 629
If the vehicle is trapped in ris- ing water...................... 630
8-2. Steps to take in an emer- gency
If your vehicle needs to be
towed........................... 631
If you think something is wrong .......................... 635
If a warning light turns on or a warning buzzer sounds 636
If a warning message is dis- played.......................... 647
If you have a flat tire...... 651
If the hybrid system will not start ............................. 660
If you lose your keys ..... 661
If the fuel filler door cannot be opened ........................ 662
If the electronic key does not operate properly (vehicles
with smart key system) 663
If the 12-volt battery is dis- charged ....................... 665
If your vehicle overheats 670
If the vehicle becomes stuck .................................... 6749-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 676
Fuel information............. 685
Tire information ............. 687
9-2. Customization Customizable features... 697
9-3. Initialization Items to initialize ............ 708
10-1.For owners Reporting safet y defects for
U.S. owners ................. 710
Seat belt instructions for Canadian owners (in
French) ........................ 711
SRS airbag instructions for Canadian owners (in
French) ........................ 712
What to do if... (Troubleshoot- ing) ............................. 722
Alphabetical Index ........ 725
8When trouble arises9Vehicle specifications
10For owners
Index

16Pictorial index
Pictorial index
■Exterior
The shape of the headlights may differ depending on the grade, etc.
Side doors ......... ................................. ................................ P.128
Locking/unlocking .............................................. .................. P.128
Opening/closing the side windows ............................... ........ P.176
Locking/unlocking by using the mechanical key .......... P.129, 663
Warning messages ............................................... ............... P.647
Back door ...................................................... ..................... P.134
Locking/unlocking .............................................. .................. P.135
Opening from inside the cabin
*............................................ P.138
Opening from outside................................................... P.136, 138
Warning messages ............................................... ............... P.647
Outside rear view mirrors ................................................. P.174
Adjusting the mirror angle ..................................... ............... P.174
Folding the mirrors ............................................ ................... P.174
Defogging the mirrors
*......................................................... P.522
Windshield wipers.............................................. ................ P.235
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17Pictorial index
Precautions against winter season ...................................... P.377
To prevent freezing (windshield wiper de-icer)
*.................... P.525
Precautions against car wash
(Rain-sensing windshield wipers)
*....................................... P.563
Replacing the wiper insert .................................... ............... P.610
Fuel filler door ............................................... ..................... P.240
Refueling method ............................................... .................. P.240
Fuel type/fuel tan k capacity ................................... .............. P.677
Tires.......................................................... ........................... P.586
Tire size/inflation pressure ................................... ................ P.681
Winter tires/tire chain ........................................ ................... P.377
Checking/rotation/tire pressure warning system
*................. P.586
Coping with flat tires......................................... .................... P.651
Hood ........................................................... ......................... P.575
Opening ............................................................................... P.575
Engine oil ..................................................... ........................ P.678
Coping with overheat ........................................... ................ P.670
Warning messages ............................................... ............... P.647
Headlights..................................................... ...................... P.229
Turn signal lights ............................................. .................. P.223
Parking lights ................................................. .................... P.229
Daytime running lights .. .................................................... P.229
Side marker lights ............................................. ................. P.229
Fog lights
*............................................................... ............ P.235
Stop lights/tail lights/turn s ignal lights .................... P.223, 229
Tail lights.................................................... ......................... P.229
Back-up lights
Light bulbs of the exterior lights for driving
(Replacing method: P.618, Watts: P.684)
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18Pictorial index
Shifting the shift lever to R ................................................... P.219
License plate lights........................................... ................. P.229
Side turn signal lights
*...................................................... P.223
*: If equipped
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Q

19Pictorial index
■Instrument panel
Power switch ................................................... ........... P.210, 212
Starting the hybrid system/changing the modes .. P.210, 212, 216
Emergency stop of the hybrid system ............................ ...... P.629
When the hybrid system will not start .......................... ........ P.660
Warning messages ............................................... ............... P.647
Shift lever.................................................... ........................ P.219
Changing the shift position.................................... ............... P.220
Precautions against towing ..................................... ............. P.631
When the shift lever does not move............................. ........ P.221
Meters ............................................................................. P.94, 98
Reading the meters/adjusting the instrument panel light ............................................................... ............ P.94, 96, 98, 102
Warning lights/indicator lights ................................ ................ P.88
When the warning lights come on ................................ ........ P.636
Multi-information display . ................................................. P.103
Display ........................................................ ......................... P.103A
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20Pictorial index
Energy monitor..................................................................... P.113
When the warning messages are displayed ........................ P. 6 4 7
Turn signal lever.............................................. ................... P.223
Headlight switch ............................................... ................. P.229
Headlights/parking lights/tail lights/
license plate lights/daytime running lights .................... ........ P.229
Fog lights
*1............................................................... ............ P.235
Windshield wiper and washer switch............................... P.235
Rear window wiper and washer switch ........................... P.238
Usage.......................................................... ................. P.235, 238
Adding washer fluid .............................................................. P.583
Warning messages ............................................... ............... P.647
Emergency flasher switch ....................................... .......... P.628
Hood lock release lever ........................................ ............. P.575
Tilt and telescopic steering lock release lever ................P. 1 6 2
Adjustment ..................................................... ...................... P.162
Air conditioning system ............................. ....................... P.520
Usage................................................................................... P.520
Rear window defogger ........................................... .............. P.522
Audio
*1............................................................... ................. P.385
Audio Plus
*1, 2
Premium Audio*1, 2
Fuel filler door opener swi tch ........................................... P.241
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
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