weight TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)
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Page 34 of 744

341-1. For safe use
click.
The pretensioners help the seat 
belts to quickly restrain the 
occupants by retracting the seat 
belts when the vehicle is sub-
jected to certain types of severe 
frontal or side collision or a vehi-
cle rollover.
The pretensioners do not activate 
in the event of a minor frontal 
impact, a minor side impact or a 
rear impact.
■Replacing the belt after the pre-
tensioner has been activated
If the vehicle is in volved in multiple 
collisions, the pret ensioner will acti- vate for the first collision, but will not 
activate for the 
second or subse-
quent collisions.
WA R N I N G
■Adjustable shoulder anchor
Always make sure the shoulder 
belt is positioned across the cen-
ter of your shoulder. The belt 
should be kept away from your 
neck, but not falling off your shoul-
der. Failure to do so could reduce 
the amount of protection in an 
accident and cause death or seri-
ous injuries in the event of a sud-
den stop, sudden swerve or 
accident.
Seat belt pretensioners 
(front seats)
WA R N I N G
■Seat belt pretensioners
Observe the following precautions 
to reduce the risk of injury in the 
event of sudden braking, sudden 
swerving or an accident.
Failure to do so may cause death 
or serious injury.
●Do not place anything, such as 
a cushion, on the front passen-
ger’s seat.
Doing so will disperse the pas-
senger’s weight, which prevents 
the sensor from detecting the 
passenger’s weight properly. As 
a result, the seat belt preten-
sioner for the fr ont passenger’s 
seat may not activate in the 
event of a collision.
●If the pretensioner has acti-
vated, the SRS warning light will 
come on. In that case, the seat 
belt cannot be used again and 
must be replaced at your Toyota 
dealer. 
Page 43 of 744

431-1. For safe use
1
For safety and security
WA R N I N G
●Vehicles without smart key sys-
tem: Do not attach any heavy, 
sharp or hard objects such as 
keys and accessories to the 
key. The objects may restrict the 
SRS knee airbag inflation or be 
thrust into the driver’s seat area 
by the force of the deploying air-
bag, thus causing a danger.
●Do not hang coat hangers or 
other hard objects on the coat 
hooks. All of these items could 
become projectiles and may 
cause death or serious injury, 
should the SRS curtain shield 
airbags deploy.
●I f a vin yl co ver  is p u t on  t he  ar ea  
where the SRS knee airbag will 
deploy, be sure to remove it.
●Do not use seat accessories 
which cover the parts where the 
SRS side airbags and SRS seat 
cushion airbag inflate as they 
may interfere with inflation of 
the SRS airbags. Such acces-
sories may prevent the side air-
bags and seat cushion airbag 
from activating correctly, disable 
the system or cause the side 
airbags and seat cushion airbag 
to inflate accidentally, resulting 
in death or serious injury.
●Do not strike or apply significant 
levels of force to the area of the 
SRS airbag components or the 
front doors.
Doing so can cause the SRS 
airbags to malfunction.
●Do not touch any of the compo-
nent parts immediately after the 
SRS airbags have deployed 
(inflated) as they may be hot.
●If breathing becomes difficult 
after the SRS airbags have 
deployed, open a door or side 
window to allow fresh air in, or 
leave the vehicle if it is safe to 
do so. Wash off any residue as 
soon as possible to prevent skin 
irritation.
●If the areas where the SRS air-
bags are stored, such as the 
steering wheel pad and front 
and rear pillar garnishes, are 
damaged or cracked, have 
them replaced by your Toyota 
dealer.
●Do not place anything, such as 
a cushion, on the front passen-
ger’s seat. Doing so will 
disperse the passenger’s 
weight, which prevents the sen-
sor from detecting the passen-
ger’s weight properly. As a 
result, the SRS front airbags for 
the front passenger may not 
deploy in the event of a colli-
sion.
■Modification and disposal of 
SRS airbag system compo-
nents
Do not dispose of your vehicle or 
perform any of the following modi-
fications without consulting your 
Toyota dealer. The SRS airbags 
may malfunction or deploy 
(inflate) accidentally, causing 
death or serious injury.
●Installation, re moval, disassem-
bly and repair of the SRS air-
bags 
Page 46 of 744

461-1. For safe use
WA R N I N G
●Make sure the “AIR BAG OFF” 
indicator light is not illuminated 
when using the seat belt 
extender for the front passenger 
seat. If the “AIR BAG OFF” indi-
cator light is illuminated, discon-
nect the extender tongue from 
the seat belt buckle, and recon-
nect the seat belt. Reconnect 
the seat belt extender after 
making sure the “AIR BAG ON” 
indicator light is illuminated. If 
you use the seat belt extender 
while the “AIR BAG OFF” indi-
cator light is illuminated, the 
SRS airbags for the front pas-
senger will not activate, which 
could cause death or serious 
injury in the ev ent of a collision.
●D o  n o t  a p p l y  a  h e a v y  l o a d  t o  t h e  
front passenger seat or equip-
ment (e.g. seatback pocket).
●Do not put weight on the front 
passenger seat by putting your 
hands or feet on the front pas-
senger seat seatback from the 
rear passenger seat.
●Do not let a rea r passenger lift 
the front passenger seat with 
their feet or press on the seat-
back with their legs.
●Do not put objec ts under the 
front passenger seat.
●Do not recline t he front passen-
ger seatback so far that it 
touches a rear seat. This may 
cause the “AIR BAG OFF” indi-
cator light to be  illuminated, 
which indicates that the SRS 
airbags for the front passenger 
will not activate in the event of a 
severe accident. If the seatback 
touches the rear seat, return the 
seatback to a pos ition where it 
does not touch the rear seat. 
Keep the front passenger seat-
back as upright as possible 
when the vehicle is moving. 
Reclining the seatback exces-
sively may lessen the effective-
ness of the seat belt system.
●If an adult sits i n the front pas-
senger seat, the “AIR BAG ON” 
indicator light i s illuminated. If 
the “AIR BAG OFF” indicator is 
illuminated, ask  the passenger 
to sit up straight, well back in 
the seat, feet on the floor, and 
with the seat belt worn correctly. 
If the “AIR BAG OFF” indicator 
still remains illumi nated, either 
ask the passenger to move to 
the rear seat, or if that is not 
possible, move  the front pas-
senger seat fully rearward.
●When it is unavoidable to install 
a forward-facing c hild restraint 
system on the front passenger 
seat, install the child restraint 
system on the front passenger 
seat in the proper order. 
(  P. 5 5 )
●Do not modify or remove the 
front seats.
●Do not kick the  front passenger 
seat or subject it to severe 
impact. Otherwise, the SRS 
warning light m ay come on to 
indicate a malfu nction of the 
front passenger occupant clas-
sification system. In this case, 
contact your Toyota dealer 
immediately. 
Page 53 of 744

531-2. Child safety
1
For safety and security
WA R N I N G
●Toyota strongly urges the use of 
a proper child restraint system 
that conforms to the weight and 
size of the child, installed on the 
rear seat. According to accident 
statistics, the child is safer when 
properly restrained in the rear 
seat than in the front seat.
●Holding a child in your or some-
one else’s arms is not a substi-
tute for a child restraint system. 
In an accident, the child can be 
crushed against the windshield 
or between the  holder and the 
interior of the vehicle.
■Handling the child restraint 
system
If the child restrai nt system is not 
properly fixed in place, the child or 
other passengers may be seri-
ously injured or e ven killed in the 
event of sudden braking, sudden 
swerving, or an accident.
●If the vehicle were to receive a 
strong impact from an accident, 
etc., it is possib le that the child 
restraint system has damage 
that is not readily visible. In 
such cases, do not reuse the 
restraint system.
●Make sure you have complied 
with all installation instructions 
provided with the child restraint 
system manufacturer and that 
the system is properly secured.
●Keep the child restraint system 
properly secured on the seat 
even if it is not in use. Do not 
store the child restraint system 
unsecured in the passenger 
compartment.
●If it is necessary to detach the 
child restraint system, remove it 
from the vehicle or store it 
securely in the luggage com-
partment. 
Page 196 of 744

1964-1. Before driving
Cargo capacity depends on the 
total weight of the occupants.
(Cargo capacity) = (Total load 
capacity) - (Total weight of occu-
pants)
Steps for Determining Cor-
rect Load Limit 
(1) Locate the statement “The 
combined weight of occupants 
and cargo should never exceed 
XXX kg or XXX lbs.” on your 
vehicle’s placard.
(2) Determine the combined 
weight of the driver and passen-
gers that will be riding in your 
vehicle.
(3) Subtract the combined 
weight of the driver and passen-
gers from XXX kg or XXX lbs.
(4) The resulting figure equals 
the available amount of cargo 
and luggage load capacity.
Cargo and luggage
Take notice of the following 
information about storage 
precautions, cargo capacity 
and load.
WA R N I N G
■Things that must not be car-
ried in the luggage compart-
ment
The following things may cause a 
fire if loaded in the luggage com-
partment:
●Receptacles co ntaining gaso-
line
●Aerosol cans
■Storage precautions
Observe the following precau-
tions.
Failure to do so m ay prevent the 
pedals from be ing depressed 
properly, may block the driver’s 
vision, or may result in items hit-
ting the driver or passengers, pos-
sibly causing an accident.
●Stow cargo and luggage in the 
luggage compartment when-
ever possible.
●Do not stack anything in the lug-
gage compartment higher than 
the seatbacks.
●Do not place cargo or luggage 
in or on the follo wing locations.
• At the feet of the driver
• On the front passenger or rear  seats (when stacking items)
• On the luggage cover (if  equipped)
• On the instrument panel
• On the dashboard
●Secure all items in the occupant 
compartment.
●When you fold down the rear 
seats, long items should not be 
placed directly behind the front 
seats.
●Never allow anyon e to ride in 
the luggage compartment. It is 
not designed for passengers. 
They should ride in their seats 
with their seat belts properly 
fastened. Otherw ise, they are 
much more likely to suffer death 
or serious bodily injury, in the 
event of sudden braking, sud-
den swerving or an accident.
Capacity and distribution 
Page 197 of 744

1974-1. Before driving
4
Driving
For example, if the “XXX” 
amount equals 1400 lbs. and 
there will be five 150 lb passen-
gers in your vehicle, the amount 
of available cargo and luggage 
load capacity is 650 lbs. (1400 - 
750 (5  150) = 650 lbs.) 
(5) Determine the combined 
weight of luggage and cargo 
being loaded on the vehicle. 
That weight may not safely 
exceed the available cargo and 
luggage load capacity calcu-
lated in Step 4.
(6) If your vehicle will be towing 
a trailer, load from your trailer 
will be transferred to your vehi-
cle. Consult this manual to 
determine how this reduces the 
available cargo and luggage 
load capacity of your vehicle. 
( P.199) Cargo capacity
Total load capacity (vehicle 
capacity weight) (
P.676)
When 2 people with the com-
bined weight of A lb. (kg) are rid-
ing in your vehicle, which has a 
total load capacity (vehicle 
capacity weight) of B lb. (kg), 
the available amount of cargo 
and luggage load capacity will 
be C lb. (kg) as follows: 
B
*2 lb. (kg) - A*1 lb. (kg) = C*3 lb. 
(kg)
*1: A = Weight of people
*2: B = Total load capacity
*3: C = Available cargo and luggage  load
In this condition,  if 3 more passen-
gers with the combined weight of D 
lb. (kg) get on, the available cargo 
and luggage load will be reduced E 
lb. (kg) as follows:
C lb. (kg) - D*4 lb. (kg) = E*5 lb. 
(kg)
*4: D = Additional weight of people
*5: E = Available cargo and luggage 
WA R N I N G
■Capacity and distribution
●Do not exceed the maximum 
axle weight rating or the total 
vehicle weight rating.
●Even if the tota l load of occu-
pant’ weight and the cargo load 
is less than the total load capac-
ity, do not apply the load 
unevenly. Improper loading may 
cause deteriorat ion of steering 
or braking control which may 
cause death or serious injury.
Calculation formula for 
your vehicle
A
B 
Page 198 of 744

1984-1. Before driving
load
As shown in the example above, 
if the number of occupants 
increases, the cargo and lug-
gage load will be reduced by an 
amount that equals the 
increased weight due to the 
additional occupants. In other 
words, if an increase in the num-
ber of occupants causes an 
excess of the total load capacity 
(combined weight of occupants 
plus cargo and luggage load), 
you must reduce the cargo and 
luggage on your vehicle. 
WA R N I N G
■When loading cargo on the 
roof luggage carrier (if 
equipped)
Observe the following precau-
tions:
●Place the cargo so that its 
weight is distributed evenly 
between the front and rear 
axles.
●If loading long or wide cargo, 
never exceed the vehicle overall 
length or width. ( P.676)
●Before driving,  make sure the 
cargo is securel y fastened on 
the roof luggage carrier.
●Loading cargo on the roof lug-
gage carrier will make the cen-
ter of gravity of the vehicle 
higher. Avoid high speeds, sud-
den starts, sharp turns, sudden 
braking or abrupt maneuvers, 
otherwise it may result in loss of 
control or vehicle rollover due to 
failure to operate this vehicle 
correctly and resu lt in death or 
serious injury.
●If driving for a long distance, on 
rough roads, or at high speeds, 
stop the vehicle now and then 
during the trip to  make sure the 
cargo remains in its place.
●Do not exceed 176.4 lb. (80 kg) 
cargo weight on the roof lug-
gage carrier.
NOTICE
■When loading cargo on the 
roof luggage carrier (if 
equipped)
Be careful not to scratch the sur-
face of the moon roof (if 
equipped) or the panoramic moon 
roof (if equipped). 
Page 199 of 744

1994-1. Before driving
4
Driving
■Total load capacity and seating 
capacity
These details are also described on 
the tire and loading information 
label. ( P.600)
Vehicle load limits
Vehicle load limits include 
total load capacity, seating 
capacity, TWR (Trailer 
Weight Rating) and cargo 
capacity.
 Total load capacity (vehicle 
capacity weight):  P. 6 7 6
Total load capacity means the 
combined weight of occu-
pants, cargo and luggage.
 Seating capacity: 5 occu-
pants (Front 2, Rear 3)
Seating capacity means the 
maximum number of occu-
pants whose estimated aver-
age weight is 150 lb. (68 kg) 
per person.
 TWR (Trailer Weight Rat-
ing):  P.204, 676
TWR means the maximum 
gross trailer weight (trailer 
weight plus its cargo weight) 
that your vehicle is able to tow.
 Cargo capacity
Cargo capacity may increase 
or decrease depending on the 
weight and the number of 
occupants.
WA R N I N G
■Overloading the vehicle
Do not overload the vehicle. It 
may not only cause damage to 
the tires, but also degrade steer-
ing and braking ability, resulting in 
an accident. 
Page 200 of 744

2004-1. Before driving
■Before towing
Check that the fo llowing conditions 
are met:
●Ensure that your vehicle’s tires 
are properly inflated. ( P.681)
●Trailer tires are inflated according 
to the trailer manufacturer’s rec-
ommendation.
●All trailer lights work as required 
by law.
●All lights work each time you con-
nect them.
●The trailer ball is set at the proper 
height for the coupler on the 
trailer.
●The trailer is level when it is 
hitched.
Do not drive if th e trailer is not 
level, and check for improper 
tongue weight, overloading, worn 
suspension, or other possible 
causes.
●The trailer cargo is securely 
loaded.
●The rear view mirr ors conform to 
all applicable fede ral, state/provin-
cial or local regulations. If they do 
not, install rear view mirrors 
appropriate for towing purposes.
Trailer towing
Your vehicle is designed pri-
marily as a passenger-and-
load-carrying vehicle. Tow-
ing a trailer can have an 
adverse impact on handling, 
performance, braking, dura-
bility, and fuel consumption. 
For your safety and the 
safety of others, you must 
not overload your vehicle or 
trailer. You must also 
ensure that you are using 
appropriate towing equip-
ment, that the towing equip-
ment has been installed 
correctly and used prop-
erly, and that you employ 
the requisite driving habits.
Vehicle-trailer stability and 
braking performance are 
affected by trailer stability, 
brake performance and set-
ting, trailer brakes, the hitch 
and hitch systems (if 
equipped).
To tow a trailer safely, use 
extreme care and drive the 
vehicle in accordance with 
your trailer’s characteris-
tics and operating condi-
tions.
Toyota warranties do not 
apply to damage or mal-
function caused by towing a 
trailer for commercial pur-
poses.
Contact your Toyota dealer for 
further information about addi-
tional requirements such as a 
towing kit, etc. 
Page 201 of 744

2014-1. Before driving
4
Driving
WA R N I N G
■Trailer towing precautions
To tow a trailer safely, use 
extreme care and  drive the vehi-
cle in accordance with the trailer’s 
characteristics and operating con-
ditions. Failure to do so could 
cause an accident resulting in 
death or serious injury. Vehicle 
stability and braking performance 
are affected by trailer stability, 
brake setting and performance, 
and the hitch. Your vehicle will 
handle different ly when towing a 
trailer.
■To avoid accident or injury
●Do not exceed the TWR, 
unbraked TWR, GCWR, GVWR 
or GAWR.
●Adjust the tongue weight within 
the appropriate range. Place 
heavier loads as close to the 
trailer axle as possible.
●Do not exceed 65 mph (104 
km/h), the posted towing speed 
limit or the speed limit for your 
trailer as set fort h in your trailer 
owner’s manual, whichever is 
lowest. Slow down sufficiently 
before making a turn, in cross 
winds, on wet or slippery sur-
face, etc. to help  avoid an acci-
dent. If you experience a 
vehicle-trailer instability from 
reducing a certain speed, slow 
down and make sure you keep 
your vehicle speed under the 
speed of which you experience 
the instability.
●Do not make jerk y, abrupt or 
sharp turns.
●Do not apply the brakes sud-
denly as you may skid, resulting 
in jackknifing and loss of vehicle 
control. This is especially true 
on wet or slippery surfaces.
●Do not exceed the trailer hitch 
assembly weight, gross vehicle 
weight, gross axle weight and 
trailer tongue weight capacities.
●Do not use dynamic radar 
cruise control with full-speed 
range when towing.
●Slow down and downshift 
before descending steep or long 
downhill grades. Do not make 
sudden downshifts while 
descending steep or long down-
hill grades.
●Vehicle-trailer instability is more 
likely on steep long downhills. 
Before descending steep or 
long downhill grades, slow 
down and downshift. Do not 
make sudden downshifts when 
descending steep or long down-
hill grades. Avoid holding the 
brake pedal down too long or 
applying the brakes too fre-
quently. This could cause the 
brakes to overheat and result in 
reduced braking efficiency.
●Do not tow a trailer when the 
compact spare tire is installed 
on your vehicle.
■When towing a trailer
Toyota recommends trailers with 
brakes that conform to any appli-
cable federal and s tate/provincial 
regulations.
●If the gross tr ailer weight 
exceeds unbraked TWR, trailer 
brakes are required. Toyota rec-
ommends trailers with brakes 
that conform to all applicable 
federal and state/provincial reg-
ulations.
●Never tap into y our vehicle’s 
hydraulic system, as this will 
lower the vehicle’s braking 
effectiveness.