33Yo u r Responsibilities
OBTAINING WARRANTY SERVICE
WARRANTY
BY GEOGRAPHIC REGION
In the United States, U.S.
Territories, Canada and Mexico
To obtain warranty service in the United
States, U.S. territories, Canada or Mexico,
take your vehicle to an authorized Toyo t a
dealership. If your vehicle cannot be
driven, contact your nearest Toyo t a
dealership for towing assistance. You do
not have to pay for towing to the nearest
Toyo t a dealership if your vehicle is inoperable
due to failure of a warranted part.
Outside the United States, U.S.
Territories, Canada and Mexico
If you are using your vehicle outside the
United States, U.S. territories, Canada and
Mexico and need warranty service, contact
a local Toyo t a dealership. Please note,
however, that your vehicle may not be
repaired free of charge because the local
Toyo t a distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may not
comply with local regulatory or
environmental requirements.
EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe to
drive and there is no Toyo t a dealership
reasonably available to make repairs, you
may perform the repairs yourself or have
them performed by another automotive
service provider. Toyo t a will reimburse you
for any of the repairs that are covered by
warranty. To receive reimbursement,
present to an authorized Toyo t a dealership
your paid repair invoices and any parts
that were removed from the vehicle. You
will be reimbursed for warranted parts at
the manufacturer’s suggested retail price
and warranted labor at a geographically
appropriate hourly rate multiplied by
Toyo t a’s recommended time allowance for
the r ep a ir.
If your vehicle requires emergency r ep a ir,
Toyo t a assumes no liability for subsequent
failures caused by improper repairs or the
use of non-Genuine Toyo t a Parts unless
you have the vehicle properly repaired
in a timely manner. To ensure that
warranty coverage remains intact, have
your vehicle inspected by an authorized
Toyo t a dealership as soon as possible
after an emergency r ep a ir.
