tires TOYOTA RAV4 HYBRID 2020 Warranties & Maintenance Guides (in English)

GOODYEAR / DUNLOP
94
visible, or six (6) years from the date of original tire manufacture or new
tire purchase date (whichever occurs first). Without proof of purchase,
date of manufacture will be used to determine eligibility. Casings may
continue to be warranted beyond the new tire coverage. Please refer
to the “WHAT IS THE MARATHON LONG HAUL RADIAL MEDIUM
TRUCK TIRE CASING PROVISION?” section for
warranty details on casings.
All other Goodyear Unisteel radial light truck or radial medium truck
tires have delivered the full original tread life and the new tire cover\
age
of this warranty ends when the treadwear indicators become visible
or four (4) years from the date of original tire manufacture or new tire
purchase date (whichever occurs first). Without proof of purchase,
date of manufacture will be used to determine eligibility. Casings
may continue to be warranted beyond the new tire coverage. Please
refer to the “WHAT IS THE RADIAL MEDIUM TRUCK TIRE CASING
PROVISION?” section for warranty details on casings.
How Do You Obtain an Adjustment?
a. You must present the tire to be adjusted to an authorized
Goodyear Commercial Tire Retailer. Please consult your
telephone directory or visit www.goodyeartrucktires.com for
locations. Tires replaced on an adjustment basis become the
property of The Goodyear Tire & Rubber Company or Goodyear
Canada Inc.
b.
You must pay for taxes or any additional services you order at the
time of adjustment.
c.
No claim will be recognized unless submitted on a Goodyear
claim form (supplied by a Goodyear Commercial Tire Retailer)
that is completely filled out and signed by you, the owner of the
tire presented for adjustment, or your authorized agent.
What Are Your Legal Rights?
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND GOODYEAR
HEREBY DISCLAIMS, ANY AND ALL OTHER WARRANTIES
AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY

GOODYEAR / DUNLOP
95
OR FITNESS FOR A PARTICULAR PURPOSE, AND NO OTHER
WARRANTY OR REPRESENTATION OF ANY KIND IS MADE BY
GOODYEAR OR SHALL BE IMPLIED BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UNDER NO
CIRCUMSTANCE SHALL GOODYEAR BE LIABLE TO THE BUYER
FOR CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS, LOSS
OF GOODWILL OR REPUTATION, PUNITIVE OR OTHER DAMAGE,
COST (INCLUDING FOR REPLACEMENT TRANSPORTATION),
EXPENSE OR LOSS OF ANY KIND. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
Note: No Representative or Dealer has authority to make any
representation, promise or agreement on behalf of Goodyear except
as stated herein. Any tire, no matter how well constructed, may fail in
service or otherwise become unserviceable due to conditions beyond
the control of the manufacturer. Under no circumstances is this
warranty a representation that a tire failure cannot occur.
Serious Injury, Death or Property Damage May
Result From
• TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING/
MISAPPLICATION. Follow the vehicle owner’s manual or tire
placard in the vehicle.
•
TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER
MAINTENANCE. Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or impacts.
•
TIRE FAILURE DUE TO IMPROPER REPAIRS. See U.S. Tire
Manufacturers Association established repair procedures at
www.ustires.org, and/or go to www.goodyear.com for information
on proper repair procedures.
•
EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER
MOUNTING. Only specially trained persons should mount tires.
When mounting tires, use a safety cage and a clip-on extension air
hose to inflate.

GOODYEAR / DUNLOP
96
• FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS.
•
FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
COMPLETELY BEFORE DEMOUNTING.
•
TIRE SPINNING. On slippery surfaces such as snow, mud, ice,
etc., do not spin tires in excess of 35 mph (56 kph), as indicated on
the speedometer.
•
EXCESSIVE WHEEL SPINNING. This can also result in tire
disintegration or axle failure.
For Service Assistance or Information:
1. First contact the nearest Authorized Goodyear Commercial
Tire Retailer.
2.
If additional assistance is required:
- In the U.S., write to:
Goodyear Customer Assistance Center
Department 728
200 Innovation Way
Akron, OH 44316
-In Canada, write to:
Goodyear Customer Assistance Center
450 Kipling Avenue
Toronto, Ont. M8Z 5E1

HANKOOK TIRE
97
Limited Warranty
For Original Equipment Passenger Car & Light
Truck Tires Including Temporary Tires
What Is Covered and for How Long
Hankook warrants that a tire manufactured by Hankook and
equipped originally on the vehicle is free from defects in materials or \
workmanship in normal use for the life of the original usable tread. The
life of the original usable tread ends when the tire tread has been worn\

down with only 1.6mm (2/32nds inch) remaining, at which point the tire
is considered to be fully worn out.
Passenger Car and Light Truck Tiresa.
Free replacement
If Hankook Radial Passenger & Light Truck Tires fail as a result of
defect in material and/or workmanship within the first 25% of tread
wear, the tire will be replaced with a new, comparable Hankook
Tire at no charge including mounting and balancing charges.
b.
Pro rata replacement
Tires not qualifying for free replacement will be allowed a credit
toward purchase of a new, comparable Hankook Tire based
upon the amount of tread actually worn. The cost of mounting,
balancing and any other service charges or applicable taxes shall
be paid by the user. Otherwise adjustment for compensation will
be made on a prorata basis calculated by multiplying the actual
current dealer selling price by the percentage of remaining usable
tread depth.
Hankook Temporary Tire a.
A Temporary tire weighs less and provides more trunk storage
space than a conventional tire. To conserve tire tread life,
temporary tire should be returned to the trunk as soon as it is
convenient to have your standard tire repaired or replaced.
b.
If Hankook Temporary Tire fails as a result of defect in materials
and/or workmanship during the first 50% of usable tread wear,
the tire will be replaced with a new, comparable tire at no charge

HANKOOK TIRE
98
including mounting charge. No adjustment will be made for tires
that are worn more than 50%.
What Is Not Covered by the Warranty
Non Adjustable Conditionsa.
Irregular wear or tire damage due to: Road hazards such as
punctures, cuts, snags, scuffs, carcass bruises or impact breaks.
-Fire, wreck or collision
- Improper inflation, overloading, high speed spinning, improper
mounting or demounting, running flat, off-road use, racing,
vandalism, willful damage or abuse.
-Misalignment, wheel imbalance, defective brakes or shock
absorber, use of tire chains.
- Any tire which has failed as a result of adding materials (e.g. tire
fillers, sealant, or balancing substances).
-Mechanical failure or design of vehicle.
b.
Tires fitted to anything other than the original vehicles.
c.
Tire worn beyond tread wear indicator (2/32nds inch or 1.6mm
tread remaining).
d.
Tire presented by other than the actual owner-user.
e.
Tire branded “NA” (meaning no adjustment) or “blem” (meaning
blemished).
f.
Loss of time inconvenience, loss of use of the vehicle or
consequential damage.
g.
Ride disturbance caused by damaged wheels or after free-
replacement conditions.
h.
Tire with weather cracking which was purchased more than four
years prior to presentation for adjustment.
General Exclusions a.
No Hankook Tire employee, retailer or dealer has the authority
to make any warranty, representation, promise or agreement on
behalf of Hankook Tire except as stated in this policy.
b.
Tires used in racing related activities or competitive events are not
covered by this warranty.

KENDA
100
Passenger and Light Truck Radial Tire Warranty
THIS LIMITED WARRANTY APPLIES TO THE ORIGINAL
PURCHASER OF ANY NEW KENDA PASSENGER RADIAL TIRE
OR KENDA TIRES LIGHT TRUCK RADIAL TIRES BEARING
THE DEPARTMENT OF TRANSPORTATION PRESCRIBED TIRE
IDENTIFICATION NUMBERS AND MANUFACTURED AFTER
04/01/09. TIRES MANUFACTURED PRIOR TO THAT DATE
MUST BE SUBMITTED TO COOPER TIRE FOR WARRANTY
CONSIDERATION.
What Is Covered and For How Long?
Kenda warrants to the original purchaser that, if a Kenda first quality
tire becomes unserviceable due to an eligible adjustable condition
during the tread life (defined below), the tire will be replaced with an
equivalent new Kenda Tire. A replacement charge (defined below) will
be required to obtain a replacement tire.
Other Than First Quality Tires
Kenda passenger car and light truck tires branded “BLEMISH” have
the same warranty as first quality tires except for ride complaints and
the appearance or other conditions which caused the tires to
be classified as other than first quality.
Tread Life
When the tread becomes worn to 2/32” (1.6mm) anywhere on the
tire (shown by tread wear indicators molded into the tread grooves),
the tire is worn out and no replacement tire or other adjustment shall
be available.
Replacement Charge
The replacement charge will be determined by multiplying your original
purchase price by the percentage of original tread worn from the
tire. You must pay for mounting, balancing, and any other additional
charges, such as State and Federal taxes and fees or the acceptance
of a higher priced replacement tire.

KENDA
101
What Isn’t Covered
Adjustments will not be made for:A.
Tires that become unserviceable due to:
1.
Conditions resulting from road hazard such as (A) impact
damage, (B) cuts, (C) snags, or (D) punctures.
2.
Conditions resulting from (A) improper installation, (B) wheel
misalignment, (C) tire/wheel assembly imbalance, (D) use
on an improper rim (E) improper mounting or dismounting or
(F) misapplication.
3.
Conditions resulting from consumer damage, such as (A)
improper tire and vehicle maintenance, (D) misuse, abuse, (D)
accident, (E) under inflation, (F) overloading, (G) failure
to follow recommended rotation practices
4.
Ride complaints after the first 25% tread wear.
5.
Ride complaints on tires branded “Blemish”.
6.
Use in any commercial, racing, or off-road applications.
7.
Ozone or weather checking on tires over (4) four years from
date of manufacture.
8.
Continued use while being run flat or acute under-inflation.
9.
Tires stored improperly. or
B.
Tires that are:
1.
Worn unevenly and/or show a difference of 2/32” (1.6mm)
between the grooves.
2.
Installed on any vehicle other than the vehicle on which they
were first installed.
3.
Sold or adjusted outside the United States of America, the
District of Columbia and Canada
4.
Acquired as “used” tires.
5.
Altered in any manner (additional siping, buffing, stud pin
holes etc.)
6.
Worn to 2/32” (1.6mm) or more than 72 months old (based on
date of purchase) whichever occurs first.
7.
Improperly repaired or with repairs not conforming to the
Rubber Manufacturer’s Association standards.

KENDA
102
Tires branded “MALWEAR” or “NON-UNIF (Non-Uniform) or with
any other branding are not covered under the Tread Wear Protection
provided herein.
REPLACEMENT WARRANTY
If you receive a replacement tire under the terms of this Warranty, the
replacement tire will be covered by the Warranty then currently given
by Kenda Tires for the replacement tire.
WHERE TO GO FOR WARRANTY REPLACEMENT
See your Kenda Tires dealer-which can be found on the dealer locator
on KendaTire.com. In the event you are unable to locate a Kenda Tires
dealer, you can obtain assistance by contacting the Kenda Consumer
Relations Department, telephone number 1-800-225-4714.
CONDITIONS AND EXCLUSIONS
Any tire, no matter how well constructed, may fail in service or
otherwise become unserviceable due to conditions beyond the control
of the manufacturer. No Part of this Warranty is intended to be a
representation by Kenda that tire failure may not occur.
USED TIRES
Never purchase used tires! Previous usage may have damaged
internal components. This damage may lead to sudden tire failure.
KENDA TIRES DISCLAIMS ANY LIABILITY FOR LOSS OF TIME,
OR USE, INCONVENIENCE, OR ANY INCIDENTAL, INDIRECT,
SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES
TO THE EXTENT PERMITTED BY LAW. THERE ARE NO
WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION
ON THE FACE HEREON.
Some states do not allow exclusion of incidental or consequential
damages. As a result, this limitation or exclusion may not apply to you.

KENDA
103
CONSUMER RIGHTS
This Warranty gives you specific legal rights, and you may also have
other rights that vary from state to state.
OWNER’S OBLIGATl0N
When making a claim, you must return the tire to be replaced to your
Kenda Tires dealer.
Proper vehicle and tire care is necessary to obtain the expected wear
from a tire. It is your obligation to properly maintain your tires and
the vehicle upon which they are mounted, including: (A) operating
your tires at the inflation pressures recommended by the vehicle
manufacturer, (B) keeping your tire/wheel assemblies in balance. (C)
proper wheel alignment, and (D) rotation. You must check your tire’s air
pressure at least monthly and before long trips.
We recommend that you have your Kenda Tires dealer inspect your
tires any time you notice irregular or uneven tread wear and rotate
them, if necessary. Also, they should be inspected by your dealer any
time your vehicle is brought in for service.
TREADWEAR LIMITED WARRANTY
For those qualifying brand tires listed in the product chart (see below),
Kenda Tires will provide prorated credit towards the purchase of a
comparable brand tire.
You will be responsible for the prorated cost of a replacement
tire, and also mounting and balancing costs, taxes and any
other charges.
The prorated cost of a replacement tire is determined as follows:
(Actual miles driven) ÷ (Amount of warranted miles) X (Actual current
dealer selling price)

KENDA
104
To qualify for this Treadwear Limited Warranty, the tire must meet all
of the following conditions:•
Qualifies as an Eligible Tire.
•
ls a model tire included in the product chart.
•
ls driven no more than the warrantedтmiles specified in the
product chart.
•
ls properly serviced and maintained, including periodic rotation.
•
Tread is evenly worn down to the top of the treadwear
indicator bars.
•
Was installed no more than 60 months from the date of purchase.
•
Has been used on road surfaces for which the tire is designed.
•
Has not been used for commercial service.
A comparable Kenda brand tire is the same tire, or a tire of the same
basic construction and quality, as the original tire, as determined by
Kenda Tires.
Mileage Warranties based on tire.
Vezda UHP A/S..................KR400.............................................\
...50,000
Vezda Touring A/S..............KR205................................................65\
,000
VezdaEco...........................KR30..................................\
................60,000
Kenetica.............................KR17...............................\
...................50,000
Klever S/T...........................KR52.........................................\
.........60,000
Klever H/T
2........................KR600........60,000 (p-mertric) 50,000 (LTR)
SAFETY WARNING
Driving on Any Tire That Does Not Have the Correct
Inflation Pressure Is Dangerous
Any underinflated tire builds up excessive heat that may result in
sudden tire destruction. Refer to the tire placard on the vehicle (check
vehicle and/or vehicle owner’s manual for placard location) for the
recommended operating pressures. Do not exceed maximum pressure
indicated on the tire sidewall.