display TOYOTA RAV4 HYBRID 2021 Owners Manual
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Page 507 of 752

5075-16. What to do if... (Bluetooth®)
5
Audio
Phonebook data cannot be
edited.
■When using the Bluetooth®
message function
Messages cannot be viewed.
New message notifications are
not displayed.
Likely causeSolution
The profile ver-
sion of the con-
nected cellular
phone may not
be compatible
with transferring
phonebook data.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
audio-
multimedia in the
United States,
http://www.
toyota.ca/
connected
in Canada, and
http://www.
toyotapr.com/
audio-
multimedia in
Puerto Rico
Automatic con-
tact transfer
function on this
system is set to
off.Set automatic
contact transfer
function on this
system to on.
( P.498)
Passcode has
not been entered
on the cellular
phone.
Enter the pass-
code on the cel-
lular phone if
requested
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has
not completed.
Complete trans-
fer operation on
the cellular
phone (approve
transfer opera-
tion on the
phone).
Likely causeSolution
Automatic con-
tact transfer
function on this
system is set to
on.Set automatic
contact transfer
function on this
system to off.
( P.498)
Likely causeSolution
Message trans-
f e r i s n o t e n a b l e d
on the cellular
phone.
Enable mes-
sage transfer on
the cellular
phone (approve
message trans-
fer on the
phone).
Automatic trans-
fer function on
this system is set
to off.Set automatic
transfer function
on this system to
on. ( P.498)
Likely causeSolution
Notification of
SMS/MMS/E-
mail reception on
this system is set
to off.Set notification
of SMS/MMS/E-
mail reception on
this system to
on. ( P.496)
Automatic mes-
sage transfer
function is not
enabled on the
cellular phone.Enable auto-
matic transfer
function on the
cellular phone.
Page 508 of 752

5085-16. What to do if... (Bluetooth®)
■In other situations
The Bluetooth
® connection sta-
tus is displayed at the top of the
screen each time the power
switch is in ACC or ON.
Even though all conceivable
measures have been taken, the
symptom status does not
change.
●For details, refer to the owner’s
manual that came with the cellular
phone.
Likely causeSolution
Connection con-
firmation display
on this system is
set to on.
To turn off the
display, set con-
nection confir-
mation display
on this system to
off. ( P.412)
Likely causeSolution
The cellular
phone is not
close enough to
this system.Bring the cellu-
lar phone closer
to this system.
Radio interfer-
ence has
occurred.
Turn off Wi-Fi®
devices or other
devices that may
emit radio
waves.
The cellular
phone is the
most likely cause
of the symptom.
Turn the cellular
phone off,
remove and rein-
stall the battery
pack, and then
restart the cellu-
lar phone.
Enable the cellu-
lar phone’s
Bluetooth
® con-
nection.
Disable the
Wi-Fi
® connec-
tion of the cellu-
lar phone.
Stop the cellular
phone’s security
software and
close all applica-
tions.
Before using an
application
installed on the
cellular phone,
carefully check
its source and
how its operation
might affect this
system.
Likely causeSolution
Page 510 of 752

5105-17. Connected Services overview
Content provider
Provides contents to the application server.
Application server
Type A: Function achieved by using a smart-
phone or DCM
Of the functions included with Connected Services, the
Toyota Apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps installed on a smartphone to be displayed on and operated from
the screen via a Bluetooth
®.
Via DCM
• Toyota audio multimedia system enables applicable apps installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota Apps can be
used. ( P.512)
By using a smartphone or DCM
A
B
Page 511 of 752

5115-17. Connected Services overview
5
Audio
Provides applications to the system or a smartphone.
Smartphone
*
Using the Toyota mobile application, communication is relayed
between the system, application server and content provider.
Applications
Display usable content from the content providers on the screen
using the data connection of the connected smartphone or DCM.
System
Content received, via a smartphone or DCM, from content pro-
vider servers is displayed on the screen. The system is equippe d
with an application player to run applications.
Via DCM
*: For known compatible phones, refer to http://www.toyota.com/
connected-services in the United States.
The required operations to acti-
vate applications and connect a
smartphone to the system, and
the registration steps for the
Connected Services are
explained in this section.
■Subscription
Services requiring a separate
contract can also be used.
*
*: For details, refer to
http://www.toyota.com/
connected-services
or call 1-800-331-4331 in the
United States.
■Availability of function
Toyota Apps is available in
the contiguous United States,
Washington D.C. and Alaska.
●Data usage fees may apply while
using Toyota Apps. Confirm data usage fees before using this func-
tion.
●For details regarding operation of
the Toyota Apps, refer to
http://www.toyota.com/
connected-services
in the United States.
●These function
s are not made
available in some countries or
areas. Availability of functions of
the Toyota Apps is dependent on
network reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.429)
The following personal data
can be deleted and returned
to their default settings:
• Downloaded contents
• Radio stations that were listened
to
●Once initialized, the data and set-
tings will be eras ed. Pay much
attention when initializing the
C
D
E
F
Before using the function
Page 518 of 752

5185-18. Connected Services operation
5-18.Connected Services operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”.
3 Follow the steps in “From the
“APPS” button” from step 2.
( P.518)
From the “APPS” button
1 Press the “APPS” button.
If a specific application screen
is displayed, press the
“APPS” button again.
2 Select the desired application
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the
applications. ( P.518)
: Displays the number of new
notifications for the application
When the Toyota Apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
1 Select “Update” on the appli-
cation screen. ( P.518)
2 Check that downloading
starts.
Toyota Apps
Toyota Apps is a function
that enables certain apps
installed on a smartphone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota Apps can
be used, some setup needs
to be performed. ( P.512)
For details about the func-
tions and services provided
by each application, refer to
http://www.toyota.com/
connected-services
in the United States.
Using Toyota Apps
Updating an application
Page 519 of 752

5195-18. Connected Services operation
5
Audio
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.519)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps in “Installing
the update data” from step 2.
( P.519)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.518)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota Apps cannot be oper-
ated while installing.
When problems occur with start- ing the application player, a
message will appear on the
screen. Referring to the table
below, identify the problem and
take the suggested corrective
action.
“When it is safe and legal to
do so, please ensure your
Toyota mobile application is
running and logged in on your
phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to http:// www.toyota.com/
connected-services
in the United State s, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the
“Download” switch again.
“Download error, some
Toyota mobile application
functions may not work as
expected. Please reinitiate
the download process.”
The Toyota mobile application can-
If a message appears on
the screen
Page 520 of 752

5205-18. Connected Services operation
not be connected to Bluetooth®
SPP.
Refer to http://www.toyota.com/
connected-services
in the United States, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile
application is running and logged in
on your phone while vehicle is not
moving.
“To use the services, Toyota
mobile application needs to
be running on your phone.
For more information, please
visit toyota.com or call 1-800-
331-4331 in the United
States.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to http://www.toyota.com/
connected-services
in the United States, to confirm if
the phone is Bluetooth
® SPP com-
patible or not, and then activate the
Toyota mobile application.
“Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.
A keyword can be entered to an
application by the software key-
board or voice recognition func- tion. For details about the
functions and services provided
by each application, refer to
http://www.toyota.com/
connected-services
in the United States.
The keyboard layout can be
changed. ( P.426)
1 Display the application
screen. ( P.518)
2 Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
For details on operating the
keyboard: P.397
1 Display the application
screen. ( P.518)
2 Select the desired application
screen button.
3 Press the talk switch.
( P.470)
4 Say the desired keyword.
Completion of the keyword
Entering keyword opera-
tion
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion
Page 522 of 752

5225-19. Setup
5-19.Setup
1Press the “MENU” button.
2 Select “Setup”.
3 Select “Apps”.
4 Select the desired items to
be set.
Select to set the pop up
reminder for smartphone
data usage. ( P.522)
Select to detect iPhone app
automatically on/off. Select to turn on/off the
enhanced USB connection
mode.
• When an iPhone is connected
while this setting is “On”, commu-
nication with any devices con-
nected to the other USB port is
not possible. Also, depending on
the device, charging may not be
possible.
Select to reset all setup items
to default setting
The data usage notification pop-
up, which indicates that the sys-
tem will use an internet connec-
tion, can be enabled/disabled.
1 Display the Toyota Apps set-
tings screen. ( P.522)
2 Select “Data Usage Mes-
sage”.
3 Change the setting as
desired.
Toyota Apps settings
Toyota Apps settings can
be changed.
Displaying the Toyota
Apps settings screen
Toyota Apps settings
screen
A
B
' D W D X V D J H Q R W L I L F D W L R Q
S R S X S V H W W L Q J V
C
D
Page 555 of 752

5556-4. Using the other interior features
6
Interior features
WARNING
■Caution while driving
When charging a portable device,
for safety reasons, the driver
should not operate the main part
of the portable device while driv-
ing.
■Caution regarding interfer-
ence with electronic devices
People with implantable cardiac
pacemakers, cardiac resynchroni-
zation therapy-pacemakers or
implantable cardioverter defibrilla-
tors, as well as any other electri-
cal medical device, should consult
their physician about the usage of
the wireless charger. The opera-
tions of the wireless charger may
have an affect on medical
devices.
■To prevent damage or burns
Observe the following precau-
tions.
Failure to do so m ay result in a
possibility of equ ipment failure
and damage, catch fire, burns due
to overheat.
●Do not insert any metallic
objects between the charging
area and the portable device
while charging
●Do not attach st ickers, metallic
objects, etc., to the charger area
or portable device
●Do not cover with cloth, etc.,
and charge
●Do not charge portable devices
other than designated
●Do not attempt t o dismantle for
disassembly or modifications
●Do not hit or apply a strong
force
NOTICE
■Conditions in which the func-
tion may not operate cor-
rectly
In the following co nditions, it may
not operate correctly
●The portable device is fully
charged
●There is foreign matter between
the charge area and portable
device
●The temperature of the portable
device gets higher from
charging
●The charging sur face of the por-
table device is facing up
●The placement of the portable
device is out of alignment with
the charge area
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airport or other
facility that gen erates strong
radio waves or electrical noise
●When the electronic key is in
contact with, or is covered by
the following metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have alu- minum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
Page 556 of 752

5566-4. Using the other interior features
Fold down the armrest for use.An assist grip installed on the
ceiling can be used to support
your body while sitting on the
seat.
NOTICE
●When other wireless keys (that
emit radio waves) are being
used nearby
In addition, excl uding the above-
mentioned, when the charger
does not perform normally or the
operation display lamp is flashing
continuously, it is considered that
the wireless charger is malfunc-
tioning. Contact authorized
Toyota dealer.
■To prevent failure or damage
to data
●Do not bring magnetic cards,
such as credit cards, a contact-
less IC card, or magnetic
recording media, etc., close to
the charger while charging, oth-
erwise, data may disappear
under the influence of magne-
tism. Also, do no t bring preci-
sion instruments such as wrist
watches, etc., close to the char-
ger, as such objects may break.
●Do not leave portable devices in
the cabin. The temperature
inside the cabin may become
high, when under the sun, and
cause damage to the device.
■To prevent 12-volt battery dis-
charge
When the hybrid system is
stopped, do not use the wireless
charger for a long time.
Armrest
NOTICE
■To prevent damage to the
armrest
Do not apply too much load on the
armrest.
Assist grips
WARNING
■Assist grips
Do not use the assist grip when
getting in or out of the vehicle or
rising from your seat.