key TOYOTA RAV4 HYBRID 2023 Repair Manual

3735-4. Using the other interior features
5
Interior features
Fold down the armrest for use.
NOTICE
●When the portable device is in
contact with, or is covered by
any of the following metallic
objects:
• A card that has metal on it, such as aluminum foil, etc.
• A pack of cigarettes that includes aluminum foil
• A wallet or bag that is made of metal
• Coins
• A heating pad
• CDs, DVDs or other media
• A metal accessory
• A case or cover made of metal
• Casing which has magnet in it on the charging side of the por-
table device
●Electric wave type wireless
remote controls are being used
nearby
●The electronic key is not inside
the vehicle
●2 or more portable devices are
placed on the charging tray at
the same time
If charging is abnormal or the
operation indicator light contin-
ues to flash for any other reason,
the wireless charger may be mal-
functioning. Conta ct your Toyota
dealer.
■To prevent malfunctions and
data corruptions
●When charging, bringing a
credit, or other magnetic card,
or magnetic storage media
close to the charge area may
clear any stored data due to
magnetic influence. Also, do not
bring a wristwatch or other pre-
cision instrument close to the
charge area since doing so may
cause it to malfunction.
●Do not charge with a non-con-
tact IC card such as a transpor-
tation system IC card inserted
between the charging side of a
portable device and the charge
area. The IC chip may become
extremely hot and damage the
portable device or IC card. Be
especially careful not to charge
a portable device inside a case
or cover with a non-contact IC
card attached.
●Do not leave portable devices
inside the vehicle. The inside of
the vehicle can become hot in
extreme heat, which could
cause a malfunction.
■To prevent 12-volt battery dis-
charge
Do not use the wireless charger
for a long period of time when the
hybrid system is stopped.
Armrest

383
6
6
Maintenance and care
Maintenance and care
6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 384
Cleaning and protecting the vehicle interior ........... 387
6-2. Maintenance Maintenance requirements.................................. 390
General maintenance.. 392
Emission inspection and maintenance (I/M) pro-
grams ........................ 394
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 396
Hood ........................... 398
Positioning a floor jack 399
Engine compartment ... 401
12-volt battery ............. 407
Tires ............................ 409
Tire inflation pressure . 420
Wheels ......... ...............422
Air conditioning filter .... 424
Cleaning the hybrid battery (traction battery) air intake
vent ........................... 426
Wiper insert replacement .................................. 429
Wireless remote con- trol/electronic key battery
.................................. 433Checking and replacing
fuses .......................... 436
Headlight aim .............. 438
Light bulbs ................... 439

3846-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if equipped)
Start washing from the front of the
vehicle. Make sure to extend the
mirrors before driving.
●Brushes used in automatic car washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■Note for a smart key system (if
equipped)
If the door handle becomes wet
while the electronic key is within the
effective range, t he door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to battery-
saving mode to disable the smart
key system. ( P.156)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the
wheels when they are hot, such
as after driving or parking in hot
weather
■Brake pads and calipers
Rust may form if the vehicle is
parked with wet brake pads or disc
rotors, causing them to stick. Before
Cleaning a nd protect-
ing the vehicle exte-
rior
Perform the following to
protect the vehicle and
maintain it in prime condi-
tion:
Cleaning instructions

4076-3. Do-it-yourself maintenance
6
Maintenance and care
The 12-volt battery is located in
the right-hand side of luggage
compartment.
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery (vehicles
with smart key system)
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the hybrid system with the
power switch in ACC. The hybrid
system may not start with the
power switch turned off. How-
ever, the hybrid system will oper- ate normally from the second
attempt.
●The power switch mode is
recorded by the vehicle. If the 12-
volt battery is reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 1
2-volt battery was dis-
connected. Make sure to turn off
the power switch before discon-
nect the 12-volt battery. Take
extra care when connecting the
12-volt battery if the power switch
mode prior to discharge is
unknown.
If the hybrid system will not start
even after multiple attempts at all
methods above, contact your
Toyota dealer.
12-volt battery
Location
WARNING
■Chemicals in the 12-volt bat-
tery
The 12-volt battery contains poi-
sonous and corrosive sulfuric acid
and may produce hydrogen gas
which is flammable and explosive.
To reduce the risk of death or
serious injury, take the following
precautions while working on or
near the 12-volt battery:
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.
●Wear protective safety glasses
when working near the 12-volt
battery.
●Keep children away from the
12-volt battery.

4336-3. Do-it-yourself maintenance
6
Maintenance and care
■If the key battery is depleted
The following symptoms may occur:
●The smart key system (if
equipped) and wireless remote
control will not fu nction properly.
●The operational range will be
reduced.
Prepare the following before
replacing the battery:
 Flathead screwdriver
 Small flathead screwdriver
 Lithium battery CR2032
■Use a CR2032 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used ba tteries accord-
ing to the local laws.
Vehicles without smart key
system
1 Remove the cover.
Use a screwdriver of an appropriate
size. Forcedly prying may cause
the cover damaged. To prevent damage to the key,
cover the tip of t
he screwdriver with
a rag.
2 Remove the battery cover.
If the battery cover is difficult to
remove, lift the e dge to remove it.
3Remove the depleted bat-
tery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
minal facing up.
4Install the battery cover with
the tab facing up.
Push the entire edge of the battery
Wireless remote con-
trol/electronic key bat-
tery
Replace the battery with a
new one if it is depleted.
Items to prepare
Replacing the battery

4346-3. Do-it-yourself maintenance
cover into the key.
5Install the key cover.
Align the key cover with the key
and then press it straight into the
key.
Make sure that the key cover is
securely installed without any gaps
between it and the key.
Vehicles with smart key sys-
tem
1 Release the lock and remove
the mechanical key.
2 Remove the key cover.
Use a screwdriver of an appropriate
size. Forcedly prying may cause the cover damaged.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3
Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the batt ery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
minal facing up.
4 When installing, reverse the
steps listed.

4356-3. Do-it-yourself maintenance
6
Maintenance and care
WARNING
■Battery precautions
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery or button battery
is used in the electronic key. If a
battery is swallowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a b attery into a
part of your body, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
●Do not expose batteries to
extremely low pressure due to
high altitude or extremely high
temperatures.
●Do not burn, bre ak or cut a bat-
tery.
NOTICE
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.

447
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers .... 448
If your vehicle has to be stopped in an emergency.................................. 449
If the vehicle is submerged or water on the road is ris-
ing ............................. 450
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 451
If you think something is wrong ........................ 455
If a warning light turns on or a warning buzzer sounds
.................................. 456
If a warning message is dis- played........................ 466
If you have a flat tire.... 471
If the hybrid system will not start ........................... 480
If you lose your keys ... 481
If the fuel filler door cannot be opened ................. 482
If the electronic key does not operate properly (vehi-
cles with smart key sys-
tem) ........................... 483
If the 12-volt battery is dis- charged ..................... 485
If your vehicle overheats .................................. 490If the vehicle becomes
stuck .......................... 493

4497-1. Essential information
7
When trouble arises
1Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 Perform the following proce-
dure to stop the hybrid sys-
tem:
Vehicles without smart key
system
Turn the power s witch to ACC.
Vehicles with smart key sys-
tem
Press and hold the power switch for
2 consecutive seconds or more, or
press it briefly 3 times or more in
succession.
5Stop the vehicle in a safe
place by the road.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the hybrid system has to be
turned off while driving
●Power assist for the steering
wheel will be lost, making the
steering wheel heavier to turn.
Decelerate as much as possible
before turning off the hybrid sys-
tem.
●Vehicles without smart key sys-
tem: Never atte mpt to remove
the key, as doing so will lock the
steering wheel.

4527-2. Steps to take in an emergency
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
WARNING
■When towing the vehicle
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending on the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Vehicles without smart key sys-
tem: Do not tow the vehicle from
the rear when th e power switch
is in the “LOCK” position or the
key is removed. The steering
lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing (vehi-
cles with towing eyelet)