lock TOYOTA RAV4 PHEV 2021 Repair Manual

213
4
4-2. Opening, closing and locking the doors
Before driving
2 Loosen the screw.
3 Turn the cover.
4 Move the lever.
5 When installing, reverse the steps
listed.
■Open door warning buzzer
→ P.208
■Using the wireless remote
control
Press and hold the switch.
The power back door automatically
opens/closes.
Unlock the back door before operating.
Pressing the switch while the power
back door is opening/closing stops the
operation. When the switch is pressed
NOTICE
■Back door damper stays
The back door is equipped with
damper stays that hold the back door in place.
Observe the following precautions.
Failure to do so may cause damage to the back door damper stay, result -
ing in malfunction.
●Do not attach any foreign objects, such as stickers, plastic sheets, or
adhesives to the damper stay rod.
●Do not touch the damper stay rod
with gloves or other fabric items.
●Do not attach any accessories
other than genuine Toyota parts to
the back door.
●Do not place your hand on the
damper stay or app ly lateral forces to it.
Opening/closing the back
door (vehicles with power
back door)

2144-2. Opening, closing and locking the doors
and held again durin g the halted opera-
tion, the back door will perform the
reverse operation.
■Using the power back door
switch on the instrument
panel
Press and hold the switch.
The power back door automatically
opens/closes.
Unlock the back door before operating.
Pressing the switch while the power
back door is opening/closing stops the
operation. When the switch is pressed
and held again durin g the halted opera-
tion, the back door will perform the
reverse operation.
■Using the back door opener
switch
When the back door is unlocked:
Press the back door opener switch.
When the back door is locked:
While carrying the electronic key on
your person, press and hold the
back door opener switch.
The power back door automatically
opens.
Pressing the switch while the power
back door is opening/closing stops the
operation.
■Using the power back door
switch on the back door
Press the switch.
The power back door automatically
closes.
Pressing the switch while the power
back door is operating will stop the
operation. When the switch is pressed
again during the halted operation, the
back door will perform the reverse
operation.
■Using the back door handles
Lower the back door using the back

215
4
4-2. Opening, closing and locking the doors
Before driving
door handle .
The back door closing assist ( →P.217)
will be activated, and the power back
door will fully clo se automatically.
■Using the kick sensor (vehi-
cles with Hands Free Power
Back Door)
The Hands Free Power Back Door
enables automatic opening and
closing of the power back door by
putting your foot near the lower
center part of the rear bumper and
moving it away from the rear
bumper. When operating the Hands
Free Power Back Door, make sure
that the power switch is in OFF, the
Hands Free Power Back Door
operation is enabled ( →P.186) and
you are carrying an electronic key.
1 While carrying an electronic key,
stand within the smart entry &
start system operation range,
approximately 30 to 50 cm (11.8
to 19.7 in.) from the rear
bumper.
Kick sensor
Hands Free Power Back Door
operation detection area
Smart entry & start system oper -
ation detection area ( →P.224)
2 Perform a kick operation by
moving your foot to within
approximately 10 cm (3.9 in.) of
the rear bumper and then pulling
it back.
Perform the entire kick operation within 1 second.
The back door will not start operating
while a foot is detected under the rear bumper.
Operate the Hands Free Power Back
Door without contacting the rear bumper with your foot.
If another electronic key is in the cabin
or luggage compart ment, it may take slightly longer than normal for the oper -
A
A
B
C

2164-2. Opening, closing and locking the doors
ation to occur.
Kick sensor
Hands Free Power Back Door
operation detection area
3 When the kick sensor detects
that your foot is pulled back, a
buzzer will sound and the back
door will automatically fully
open/close.
If a foot is moved under the rear
bumper while the back door is open -
ing/closing, the b ack door will stop moving.
If a foot is moved under the rear
bumper again during the halted opera - tion, the back door will perform the
reverse operation.
■Luggage compartment light
The luggage compartment light turns on when the back door is opened with the
luggage compartment light switch on.
When the power switch is turned to OFF, the light will go off automatically
after 20 minutes.
1 On
2 Off
■Back door closer
In the event that the back door is left
slightly open, the ba ck door closer will
automatically close it to the fully closed position.
Whatever the state of the power switch,
the back door closer operates.
■Power back door operating condi - tions
The power back door can automatically
open and close under the following con - ditions:
●When the power back door system is enabled. ( →P.186)
●When the back door is unlocked.
However, if the back door opener switch
is pressed and held while carrying the
electronic key on your person, the
power back door will be operated even if
the back door is locked. ( →P.214)
●When the power switch is in ON, in
addition to the above for the opening operations, the back door operates for
any of the following conditions:
• Parking brake is engaged • The brake pedal is depressed
• The shift lever is in P.
■Operation of the power back door
●A buzzer sounds to indicate that the
back door is opening/closing.
●When the power back door system is
disabled, the power back door does
not operate but it can be opened and closed by hand.
●When the power bac k door automati-
cally opens, if an abnormality due to people or objects is detected, opera -
tion will stop.
■Jam protection function
Sensors are equipped on both sides of the power back door. If anything
obstructs the power ba ck door while it is
closing, the back door will automatically
A
B

217
4
4-2. Opening, closing and locking the doors
Before driving
operate in the opposi te direction or stop.
■Fall-down protection function
While the power back door is opening
automatically, apply ing excessive force to it will stop the ope ning operation to
prevent the power back door from sud -
denly shutting.
■Back door closing assist
If the back door is lowered manually
when the back door is stopped at an
open position, the back door will fully close automatically.
■Back door reserve lock function
This function is a function which
reserves locking of all doors, before - hand, when the power back door is
open.
When the following procedure is per - formed, all the doors except the power
back door are locked and then power
back door will also be locked at the same time it is closed.
1 Close all doors, except the back
door.
2 During the power back door closing
operation, lock the doors using the smart entry & start system from the
front doors ( →P.205) or the wireless
remote control. ( →P.205)
Operation signals will indicate that all
the doors have been closed and locked.
( →P.206)
●If the electronic key is placed inside
the vehicle after st arting a close oper-
ation via the door r eserve lock func- tion, the electron ic key may become
locked inside the vehicle.
●If the power back door does not fully
close due to the operation of the jam
protection function , etc., while the
back door is automatically closing after a door reserve lock operation is
performed, the door reserve lock func -
tion is canceled and all the doors will unlock.
●Before leaving the vehicle, make sure that all the door s are closed and
locked.
■Hands Free Power Back Door oper -
ating conditions (vehicles with Hands Free Power Back Door)
The Hands Free Power Back Door will
open/close automatically when the fol - lowing conditions are met:
●The Hands Free Power Back Door operation is enabled ( →P.186)
●The power switch is in OFF.
●The electronic key is within the opera-
tional range. ( →P.224)
●A foot is put near the lower center part
of the rear bumper and moved away from the rear bumper.
The power back door may also be
operated by putting a hand, an elbow, a knee, etc. near the lower center part
of the rear bumper and moving it away
from the rear bumper. Make sure to hold it close enough to the center part
of the rear bumper.
■Situations in which the Hands Free
Power Back Door may not operate properly (vehicles with Hands Free
Power Back Door)
In the following situations, the Hands Free Power Back Door may not operate
properly:
●When a foot remains under the rear
bumper
●If the rear bumper is strongly hit with a foot or is touche d for a while
If the rear bumper has been touched for
a while, wait for a short time before
attempting to operate the Hands Free
Power Back Door again.
●When operated while a person is too close to the rear bumper

2184-2. Opening, closing and locking the doors
●When an external radio wave source
interferes with the communication between the electronic key and the
vehicle ( →P.225)
●When charging from an external
power source or connecting the AC
charging cable
●When the vehicle is parked near an
electrical noise sou rce which affects the sensitivity of the Hands Free
Power Back Door, such as a pay park -
ing spot, gas stat ion, electrically heated road, or fluorescent light
●When the vehicle is near a TV tower, electric power plant , radio station,
large display, airpor t or other facility
that generates strong radio waves or electrical noise
●When a large amoun t of water is applied to the rear bumper, such as
when the vehicle is being washed or
in heavy rain
●When mud, snow, ice, etc. is attached
to the rear bumper
●When the vehicle has been parked for
a while near objects that may move and contact the rear bumper, such as
plants
●When an accessory is installed to the
rear bumper
If an accessory has been installed, turn
the Hands Free Power Back Door oper -
ation setting off.
■Preventing unintentional operation
of the Hands Free Power Back Door (vehicles with Hands Free Power
Back Door)
When an electronic key is in the opera - tion range, the Hands Free Power Back
Door may operate unintentionally, so be
careful in the following situations.
●When a large amoun t of water is
applied to the rear bumper, such as
when the vehicle is being washed or in heavy rain
●When dirt is wiped off the rear bumper
●When a small animal or small object,
such as a ball, mov es under the rear
bumper
●When an object is moved from under
the rear bumper
●If someone is swinging their legs while
sitting on the rear bumper
●If the legs or anot her part of some-
one’s body contacts t he rear bumper while passing b y the vehicle
●When the vehicle is parked near an electrical noise source which affects
the sensitivity of the Hands Free
Power Back Door, such as a pay park - ing spot, gas station, electrically
heated road, or fluorescent light
●When the vehicle is near a TV tower,
electric power plant , radio station,
large display, airport or other facility that generates strong radio waves or
electrical noise
●When the vehicle is parked in a place
where objects such as plants are near
the rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear bumper
●When the vehicle is being towed
To prevent unintentional operation, turn
the Hands Free Power Back Door oper -
ation setting off. ( →P.186)
■When reconnecting the 12-volt bat- tery
To enable the power back door to oper -
ate properly, close the back door manu - ally.
■If the back door opener is inopera - tive
The back door can be unlocked from the
inside.
1 Remove the cover.
To prevent damage, c over the tip of the
screwdriver with a rag.

219
4
4-2. Opening, closing and locking the doors
Before driving
2 Loosen the screw.
3 Turn the cover.
4 Move the lever.
5 When installing, reverse the steps
listed.
■Customization
Settings (e.g. power back door opening
angle) can be changed. (Customizable
features: →P.635)
WARNING
■Back door closer
●In the event that the back door is
left slightly open, the back door closer will automatically close it to
the fully closed po sition. It takes
several seconds before the back door closer begins to operate. Be
careful not to catch fingers or any -
thing else in the back door, as this
may cause bone frac tures or other serious injuries.
●Use caution when using the back door closer as it still operates when
the power back d oor system is can-
celed.
■Power back door
Observe the following precautions when operating the power back door.
Failure to do so m ay cause death or
serious injury.
●Check the safety of the surrounding
area to make sur e there are no
obstacles or anything that could cause any of your belongings to get
caught.
●If anyone is in the vicinity, make
sure they are safe and let them
know that the back door is about to open or close.
●If the power back door system is turned off while the back door is
operating automatically, the auto -
matic operation is stopped. The back door then has to be operated
manually. Take extra care when on
an incline, as the back door may open or close unexpectedly.

2204-2. Opening, closing and locking the doors
WARNING
●If the operating conditions of the
power back door are no longer met,
a buzzer may sou nd and the back door may stop opening or closing.
The back door then has to be oper -
ated manually. Take extra care when on an inclin e, as the back
door may open or close abruptly.
●On an incline, the back door may suddenly shut after it opens. Make
sure the back door is fully open and
secure.
●In the following situations, the
power back door may detect an abnormality and automatic opera-
tion may be stopped. In this case,
the back door has to be operated manually. Take extra care when on
an incline, as the back door may
open or close abruptly.
• When the back door contacts an
obstacle
• When the 12-volt battery voltage suddenly drops, such as when the
power switch is turned to ON or the
hybrid system is started during automatic operation
●If a bicycle carrier o r similar heavy object is attached to the back door,
the power back door may not oper -
ate, causing itself to malfunction, or the back door may suddenly shut
again after being opened, causing
someone’s hands, head or neck to be caught and injured. When
installing an accessory part to the
back door, using a genuine Toyota part is recommended.
■Jam protection function
Observe the following precautions.
Failure to do so m ay cause death or
serious injury.
●Never use any part of your body to
intentionally activ ate the jam pro-
tection function.
●The jam protection function may not work if something gets caught just
before the back door fully closes.
Be careful not to catch fingers or anything else.
●The jam protection function may not work depending on the shape of the
object that is caught. Be careful not
to catch fingers or anything else.
■Hands Free Power Back Door (if
equipped)
Observe the following precautions
when operating the Hands Free
Power Back Door. Failure to do so m ay cause death or
serious injury.
●Check the safety of the surrounding area to make sur e there are no
obstacles or anything that could
cause any of your belongings to get caught.
●When putting your foot near the lower center part of the rear bumper
and moving it from the rear bumper,
be careful not to touch the exhaust pipes until they have cooled down
sufficiently, as touc hing hot exhaust
pipes can cause burns.
●Do not leave the electronic key
within the effectiv e range (detection area) of the luggage compartment.

221
4
4-2. Opening, closing and locking the doors
Before driving
NOTICE
■Back door spindles
The back door is equipped with spin -
dles that hold the back door in place. Observe the following precautions.
Failure to do so may cause damage
to the back door spin dle, resulting in malfunction.
●Do not touch the spindle rod with
gloves or other fabric items.
●Do not attach any accessories
other than genuine Toyota parts to the back door.
●Do not place your hand on the spin - dle or apply later al forces to it.
■To prevent back door closer mal- function
Do not apply excessive force to the
back door while the back door closer is operating. Applying excessive force
may cause the back door closer to
malfunction.
■To prevent damage to the power
back door
●Make sure that there is no ice
between the back door and frame
that would prevent movement of the back door. Operating the power
back door when e xcessive load is
present on the back door may cause a malfunction.
●Do not apply excessive force to the back door while the power back
door is operating.
●Take care not to damage the sen - sors (installed on the right and left
edges of the power back door) with
a knife or other s harp object. If the sensor is disconne cted, the power
back door will not close automati -
cally.
■Hands Free Power Back Door
precautions (if equipped)
The kick sensor is located behind
lower center part of the rear bumper.
Observe the followin g to ensure that the Hands Free Power Back Door
function operates properly:
●Keep the lower center part of the rear bumper clean at all times.
If the lower center part of the rear
bumper is dirty or covered with snow, the kick se nsor may not
operate. In this situation, clean off
the dirt or snow, move the vehicle from the current position and then
check if the kick sensor operates.
If it does not operate, have the vehi - cle inspected by any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
●Do not apply coatings that have a
rain clearing (hydrophilic) effect, or other coatings, to the lower center
part of the rear bumper.
●Do not park the vehicle near objects
that may move and contact the
lower center part of the rear bumper, such as grass or trees.
If the vehicle has been parked for a
while near objects that may move and contact the lower center part of
the rear bumper, such as grass or
trees, the kick sensor may not oper -
ate. In this situation, move the vehi - cle from the current position and
then check if the kick sensor oper -
ates. If it does not operate, have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.

2224-2. Opening, closing and locking the doors
The settings of the power back door
system can be changed by select -
ing the “Vehicle Settings” from the
screen of the multi-information
display and displaying the “PBD”
screen. ( →P.186)
The changed power back door settings
are not reset by turning the power
switch to OFF. In order to restore the
original settings, they need to be
changed back on the screen of the
multi-information display.
The open position of the power
back door can be adjusted.
1 Stop the back door in the desir-
able position. ( →P.213)
2 Press and hold the power back
door switch on the back door for
approximately 2 seconds.
When the settings are completed, the
buzzer sounds 4 times.
When opening the back door the next
time, the back door will stop at that
position.
■Canceling the adjusted open posi - tion of the back door
Press and hold the power back door
switch on the back door for approxi - mately 7 seconds.
After the buzzer s ounds 4 times, it
sounds twice more. When the power back door does the opening operation
the next time, the door will open to the
initial settings position.
NOTICE
●Do not subject the kick sensor or its
surrounding area to a strong
impact. If the kick sensor or its surrounding
area has been subjected to a strong
impact, the kick sensor may not operate properly. If the kick sensor
does not operate in the following
situations, have the vehicle
inspected by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
• The kick sensor or its surrounding area has been subjected to a strong
impact.
• The lower center part of the rear bumper is scratched or damaged.
●Do not disassemble the rear bumper.
●Do not attach sti ckers to the rear bumper.
●Do not paint the rear bumper.
●If a bicycle carrier o r similar heavy
object is attached to the power back door, disable the Hands Free
Power Back Door. ( →P.186)
Changing settings of the
power back door system
(vehicles with power back
door)
Adjusting the open position
of the back door (vehicles
with power back door)