Hybrid system TOYOTA RAV4 PHEV 2021 Owners Manual

RAV4 Plug-in Hybrid_OM_OM42E06E_(EE)
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4
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Pictorial indexSearch by illustration
For safety
and security
Make sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
system
Plug-in hybrid system features, charging method, etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicators
Reading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and care
Caring for your vehicle and maintenance procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arises
What to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specifications
Vehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information ........................6
Reading this manual........................ 9
How to search ............................... 10
Pictorial index ................................ 12
1-1. For safe use
Before driving........................ 32
For safe driving ..................... 33
Seat belts .............................. 35
SRS airbags.......................... 39
Exhaust gas precautions ...... 47
1-2. Child safety
Airbag manual on-off system 48
Riding with children............... 49
Child restraint systems ......... 50
1-3. Emergency assistance
eCall...................................... 65
1-4. Theft deterrent system
Immobilizer system ............... 76
Double locking system .......... 77
Alarm .................................... 78
2-1. Plug-in hybrid system
Plug-in hybrid system features
............................................ 84
Plug-in hybrid system precau -
tions .................................... 94
Plug-in hybrid vehicle driving tips
............................................ 99
EV driving range ................. 102
2-2. Charging
Charging equipment ........... 105
AC charging cable .............. 108
Locking and unlocking the
charging port lid and charging
connector .......................... 121
Power sources that can be used
.......................................... 124
Charging methods .............. 127
Charging tips....................... 130
Things to know before charging
.......................................... 132
How to charge..................... 135
Using the charging schedule
function ............................. 144
Using the “My Room Mode” 153
When charging cannot be car -
ried out.............................. 156
3-1. Instrument cluster
Warning lights and indicators
.......................................... 168
Gauges and meters ............ 174
Multi-information display ..... 179
Head-up display .................. 191
Energy monitor/consumption
screen ............................... 195
4-1. Key information
Keys .................................... 202
4-2. Opening, clo sing and locking
the doors
Side doors........................... 205
Back door............................ 210
1For safety and security
2Plug-in hybrid system
3Vehicle status information
and indicators
4Before driving

3TABLE OF CONTENTS
1
6
5
4
3
2
8
7
9
Smart entry & start system . 223
4-3. Adjusting the seats
Front seats .......................... 270
Rear seats .......................... 271
Driving position memory ..... 273
Head restraints ................... 276
4-4. Adjusting the steering wheel
and mirrors
Steering wheel .................... 278
Inside rear view mirror ........ 279
Digital Rear-view Mirror ...... 280
Outside rear view mirrors.... 289
4-5. Opening, closing the win -
dows and moon roof
Power windows ................... 291
Panoramic moon roof ......... 294
5-1. Before driving
Driving the vehicle .............. 300
Cargo and luggage ............. 306
Trailer towing ...................... 308
5-2. Driving procedures
Power (ignition) switch ........ 317
Hybrid transmission ............ 321
Turn signal lever ................. 325
Parking brake...................... 326
Brake Hold .......................... 329
5-3. Operating the lights and wip -
ers
Headlight switch.................. 332
AHB (Automatic High Beam)
.......................................... 334
Fog light switch ................... 337
Windshield wipers and washer
.......................................... 338
Rear window wiper and washer
.......................................... 340
5-4. Refueling
Opening the fuel tank cap ... 342
5-5. Using the driving support sys -
tems
Toyota Safety Sense .......... 344
PCS (Pre-Collision System) 355
LTA (Lane Tracing Assist) .. 362
RSA (Road Sign Assist)...... 372
Dynamic radar cruise control
with full-speed range ........ 376
Cruise control...................... 388
Speed limiter ....................... 391
BSM (Blind Spot Monitor) ... 393
Toyota parking assist-sensor
.......................................... 414
PKSB (Parking Support Brake)
.......................................... 420
Parking Support Brake function
(static objects) .................. 424
Parking Support Brake function
(rear-crossing vehicles) .... 430
Driving mode select switch . 434
Trail Mode ........................... 435
GPF (Gasoline Particulate Filter)
system .............................. 437
Driving assist systems ........ 438
5-6. Driving tips
Winter driving tips ............... 445
Utility vehicle precautions ... 448
5Driving

5TABLE OF CONTENTS
1
6
5
4
3
2
8
7
9
If the hybrid system will not start
.......................................... 601
If you lose your keys ........... 603
If the fuel filler door cannot be
opened.............................. 603
If the electronic key does not
operate properly ............... 604
If the 12-volt battery is dis -
charged............................. 606
If your vehicle overheats ..... 611
If the vehicle becomes stuck
.......................................... 615
9-1. Specifications
Maintenance data (fuel, oil level,
etc.)................................... 618
Fuel information .................. 627
9-2. Customization
Customizable features ........ 629
9-3. Initialization
Items to initialize ................. 643
What to do if... (Troubleshooting)
.......................................... 646
Alphabetical Index ............. 649
9Vehicle specifications
Index

6
Please note that this manual
applies to all models and explains
all equipment, including options.
Therefore, you may find some
explanations for equipment not
installed on your vehicle.
All specifications provided in this
manual are current at the time of
printing. However, because of the
Toyota policy of c ontinual product
improvement, we reserve the right
to make changes at any time with -
out notice.
Depending on specifications, the
vehicle shown in the illustrations
may differ from your vehicle in
terms of equipment.
Both genuine Toy ota and a wide
variety of other spare parts and
accessories for Toyota vehicles are
currently available in the market.
Should it be determined that any of
the genuine Toyot a parts or acces-
sories supplied with the vehicle
need to be replaced, Toyota recom -
mends that genuine Toyota parts or
accessories, be used to replace
them. Other parts or accessories of
matching quality can also be used.
Toyota cannot accept any liability
or guarantee sp are parts and
accessories which are not genuine
Toyota products, nor for replace -
ment or installati on involving such
parts. In addition, damage or per -
formance problems resulting from
the use of non-genuine Toyota
spare parts or accessories may not
be covered under warranty.
The installation of an RF-transmit -
ter system in your vehicle could
affect electronic systems such as:
 Hybrid system
 Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense
 Cruise control system
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with any autho -
rized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer for precautionary mea -
sures or special instructions regard -
ing installation of an RF-transmitter
system.
Further information regarding fre -
quency bands, power levels,
antenna positions and installation
provisions for the installation of RF-
transmitters, is available on request
For your information
Main Owner’s Manual
Accessories, spare parts
and modification of your
Toyota
Installation of an RF-trans -
mitter system

7
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
High voltage parts and cables on
the hybrid vehicles emit approxi -
mately the same amount of electro -
magnetic waves as the
conventional gasoline powered
vehicles or home electronic appli -
ances despite of their electromag -
netic shielding.
Unwanted noise may occur in the
reception of the radio frequency
transmitter (RF-transmitter).
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation statu s of the driving
assist systems
• Hybrid battery (traction battery)
status
The recorded data varies according
to the vehicle grade level, options
and destinations w ith which it is
equipped.
These computers do not record
conversations or sounds, and only
record images outs ide of the vehi-
cle in certain situations.
 Data usage
Toyota may use the data recorded in
this computer to diagnose malfunc -
tions, conduct research and develop -
ment, and improve quality.
Toyota will not disclose the recorded
data to a thir d party except:
• With the consent of the vehicle owner
or with the consent of the lessee if
the vehicle is leased
• In response to an official request by
the police, a court o f law or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the
data is not tied to a specific vehicle or
vehicle owner
The SRS airbag and seat belt pre-
tensioner devices in your Toyota
contain explosive chemicals. If the
vehicle is scrapped with the airbags
and seat belt pretensioners left as
they are, this may cause an acci -
dent such as fire. Be sure to have
the systems of the SRS airbag and
seat belt pretensioner removed and
disposed of by a qualified service
shop or any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer,
before you scrap your vehicle.
Vehicle data recordingScrapping of your Toyota

15Pictorial index
■Instrument panel (Left-hand drive vehicles)
Power switch ................................................................................. P.317
Starting the hybrid system/ch anging the modes ..................... P.317, 320
Emergency stop of the hybrid system ............................................. P.560
When the hybrid syst em will not start ............................................. P.601
Warning messages ............................................... .......................... P.578
Shift lever.................................................... ................................... P.321
Changing the shift position.. ............................................................ P.322
Precautions against towing ..................................... ........................ P.563
When the shift lever does not m ove................................................ P.323
Meters ......................................................... ................................... P.174
Reading the meters/adjusting the instrument cluster light ......P.174, 178
Warning lights/indicator lig hts ......................................................... P.168
When the warning lights come on ................................ ................... P.568
Multi-information display ...................................... ....................... P.179
Display ........................................................ .................................... P.179
A
B
C
D

23Pictorial index
■Instrument panel (Right-hand drive vehicles)
Power switch ................................................................................. P.317
Starting the hybrid system/ch anging the modes ..................... P.317, 320
Emergency stop of the hybrid system ............................................. P.560
When the hybrid syst em will not start ............................................. P.601
Warning messages ............................................... .......................... P.578
Shift lever.................................................... ................................... P.321
Changing the shift position.. ............................................................ P.322
Precautions against towing ..................................... ........................ P.563
When the shift lever does not m ove................................................ P.323
Meters ......................................................... ................................... P.174
Reading the meters/adjusting the instrument cluster light ......P.174, 178
Warning lights/indicator lig hts ......................................................... P.168
When the warning lights come on ................................ ................... P.568
Multi-information display ...................................... ....................... P.179
Display ........................................................ .................................... P.179
A
B
C
D

33
1
1-1. For safe use
For safety and security
Adjust the angle of the seatback
so that you are sitting straight up
and so that you do not have to
lean forward to steer. ( →P.270)
Adjust the seat so that you can
depress the pedals fully and so
that your arms bend slightly at
the elbow when gripping the
steering wheel. ( →P.270)
Lock the head restraint in place
with the center of the head
restraint closest to the top of
your ears. ( →P.276)
Wear the seat belt correctly.
( →P.36)
WARNING
●With the hybrid system stopped and
the shift lever in P, fully depress
each pedal to the floor to make sure it does not interfere with the floor
mat.
For safe driving
For safe driving, adjust the
seat and mirror to an appropri -
ate position before driving.
Correct driving posture
A
B
C
D

41
1
1-1. For safe use
For safety and security
“PASSENGER AIR BAG” indicator
The main SRS airbag system comp onents are shown above. The SRS air-
bag system is controlled by the airbag sensor assembly. As the airbags
deploy, a chemical reaction in t he inflators quickly fills the airbags with non-
toxic gas to help restrain t he motion of the occupants.
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc.,
may be sustained from SRS airbags, due to the extrem ely high speed
deployment (inflation) by hot gases.
●A loud noise and white powder will be
emitted.
●Parts of the airbag module (steering
wheel hub, airbag cover and inflator)
as well as the fron t seats, parts of the front and rear pillars, and roof side
rails, may be hot for several minutes.
The airbag itself m ay also be hot.
●The windshield may crack.
●The hybrid system will be stopped and
fuel supply to t he engine will be
stopped. ( →P.98)
●All of the doors will be unlocked.
( →P.206)
●Vehicles with Secondary Collision
Brake: The brakes and stop lights will be controlled au tomatically. (→P.439)
●The interior lights will turn on automat- ically. ( →P.466)
●The emergency flashers will turn on automatically. ( →P.560)
■SRS airbag deployment conditions
(SRS front airbags)
●The SRS front airb ags will deploy in
the event of an impact that exceeds
the set threshold level (the level of force corresponding to an approxi -
mately 20-30 km/h [12-18 mph] frontal
collision with a fixed wall that does not move or deform).
However, this threshold velocity will be
considerably higher in the following situ -
ations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an under -
ride collision, such as a collision in which the front of the vehicle under -
rides, or goes under , the bed of a
truck
●Depending on the type of collision, it is
possible that only the seat belt preten - sioners will activate.
■SRS airbag deployment conditions
(SRS side and cu rtain shield air-
bags)
●The SRS side and curtain shield air -
bags will deploy in the event of an impact that exceeds the set threshold
level (the level of force corresponding
to the impact forc e produced by an approximately 1500 kg [3300 lb.] vehi -
cle colliding with the vehicle cabin
from a direction perpendicular to the vehicle orientation at an approximate
speed of 20 -30 km/h [12 -18 mph]).
●Both SRS curtain shield airbags may
also deploy in the event of a severe
frontal collision.
■Conditions under which the SRS airbags may deploy (inflate), other
than a collision
The SRS front airbags and SRS curtain shield airbags may a lso deploy if a seri-
ous impact occurs to the underside of
your vehicle. Some e xamples are shown in the illustration.
●Hitting a curb, edge of pavement or hard surface
●Falling into or jumping over a deep hole
●Landing hard or falling
O