remote control TOYOTA RAV4 PLUG-IN HYBRID 2021 Owner's Manual

2244-2. Opening, closing and locking the doors
Antennas inside the cabin
■Effective range (areas within which
the electronic key is detected)
When locking or unlocking the doors
The system can be operated when the
electronic key is wit hin about 0.7 m (2.3
ft.) of the front doo r handles, rear door
handles (if equipped) and back door
opener switch. (Only the doors detecting
the key can be operated.)
When starting the hybrid system or
changing power switch modes
The system can be operated when the
electronic key is inside the vehicle.
■If an alarm sounds or a warning
message is displayed
An alarm sounds and warning message
displays shown on the multi-information
display are used to protect against unexpected accidents or theft of the
vehicle resulting from erroneous opera -
tion. When a warning message is dis - played, take appropriate measures
based on the displayed message.
When only an alarm sounds, circum - stances and correcti on procedures are
as follows.
●When an exterior alarm sounds once
for 5 seconds
●When an interior alarm pings continu - ously
■Battery-saving func tion (vehicles
with entry function)
The battery-saving f unction will be acti- vated in order to prevent the electronic
key battery and the 12-volt battery from
being discharged while the vehicle is not in operation for a long time.
●In the following situ ations, the smart entry & start system may take some
time to unlock the doors.
• The electronic key has been left in an area of approximately 3.5 m (11.5 ft.)
of the outside of the vehicle for 2 min -
utes or longer. • The smart entry & start system has
not been used for 5 days or longer.
●If the smart entry & start system has not been used for 14 days or longer,
the doors cannot be unlocked at any
doors except the driver ’s door. In this case, take hold o f the driver’s door
handle, or use the wireless remote
control or the mechanical key, to unlock the doors.
C
A
B
SituationCorrection proce -
dure
An attempt was
made to lock the
vehicle while a
door was open.
Close all of the
doors and lock the
doors again.
SituationCorrection proce -
dure
The power switch
was turned to ACC
while the driver’s
door was open (or
the driver’s door
was opened while
the power switch
was in ACC).
Turn the power
switch to OFF and
close the driver’s
door.

225
4
4-2. Opening, closing and locking the doors
Before driving
■Turning an electronic key to bat -
tery-saving mode
●When battery-saving mode is set, bat -
tery depletion is minimized by stop - ping the electronic key from receiving
radio waves.
Press twice while pressing and
holding .
Confirm that the electronic key indicator
flashes 4 times.
While the battery- saving mode is set,
the smart entry & start system cannot be
used. To cancel the f unction, press any
of the electronic key buttons.
●Electronic keys t hat will not be used for long periods of time can be set to
the battery-saving mode in advance.
■Conditions affecting operation
The smart entry & start system uses
weak radio waves. In the following situa - tions, the communication between the
electronic key and t he vehicle may be
affected, preventing the smart entry & start system, wireless remote control
and immobilizer system from operating
properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power plant,
gas station, radio station, large dis- play, airport or oth er facility that gen-
erates strong radio waves or electrical
noise
●When the electronic key is in contact
with, or is covered by the following metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have aluminum
foil inside • Metallic wallets or bags
•Coins
• Hand warmers made of metal • Media such as CDs and DVDs
●When other wirele ss key (that emits radio waves) is being used nearby
●When carrying the electronic key together with the following devices
that emit radio waves
• Portable radio, cellular phone, cord - less phone or other wireless commu -
nication devices
• Another vehicle’s el ectronic key or a wireless key that emits radio waves
• Personal computer s or personal digi-
tal assistants (PDAs) • Digital audio players
• Portable game systems
●If window tint with a metallic content or
metallic objects are attached to the
rear window
●When the electroni c key is placed
near a battery charger or electronic devices
●When the vehicle is parked in a pay parking spot where radio waves are
emitted.
If the doors cannot be locked/unlocked using the smart entry & start system,
lock/unlock the doors by performing any
of the following:
●Bring the electronic key close to either
front door handle and operate the entry function.
●Operate the wireless remote control. If the doors cannot be locked/unlocked
using the above methods, use the
mechanical key. ( →P.204)
If the hybrid system cannot be started
using the smart entry & start system,
refer to P.605.
■Note for the entry function
●Even when the electronic key is within
the effective range (detection areas),
the system may not operate properly in the following cases:

2264-2. Opening, closing and locking the doors
• The electronic key is too close to the
window or outside door handle, near the ground, or in a high place when
the doors are lo cked or unlocked.
• The electronic key is on the instru- ment panel, luggage co ver or floor, or
in the door pockets or glove box when
the hybrid system is started or power switch modes are changed.
●Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle.
Depending on the radio wave recep - tion conditions, it m ay be detected by
the antenna outside the cabin and the
door will become lockable from the outside, possibly trapping the elec -
tronic key inside the vehicle.
●As long as the electronic key is within
the effective range , the doors may be
locked or unlocke d by anyone. How- ever, only the door s detecting the
electronic key can be used to lock or
unlock the vehicle.
●Even if the electronic key is not inside
the vehicle, it may be possible to start the hybrid system if the electronic key
is near the window.
●The doors may unlock if a large
amount of water splashes on the door
handle, such as in t he rain or in a car wash when the electronic key is within
the effective range . (The doors will
automatically be locked after approxi - mately 30 seconds if the doors are not
opened and closed.)
●If the wireless remote control is used
to lock the doors when the electronic
key is near the vehi cle, there is a pos- sibility that the door may not be
unlocked by the entry function. (Use
the wireless remote control to unlock
the doors.)
●Touching the door lock sensor while
wearing gloves may delay or prevent lock operation. Remove the gloves
and touch the lo ck sensor again.
●When the lock operation is performed
using the lock sens or, recognition sig-
nals will be shown up to two consecu -
tive times. After this, no recognition
signals will be given.
●If the door handle becomes wet while
the electronic key is within the effec - tive range, the door may lock and
unlock repeatedly. In that case, follow
the following correction procedures to wash the vehicle:
• Place the electronic key in a location 2
m (6 ft.) or more away from the vehi - cle. (Take care to ensure that the key
is not stolen.)
• Set the electronic key to battery-sav - ing mode to disable the smart entry &
start system. ( →P.225)
●If the electronic key is inside the vehi-
cle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis -
play and a buzzer will sound outside
the vehicle. To turn off the alarm, lock all the doors.
●The lock sensor m ay not work prop- erly if it comes int o contact with ice,
snow, mud, etc. Clean the lock sensor
and attempt to operate it again, or use the lock sensor on the lower part of
the door handle.
●A sudden approach to the effective
range or door handle may prevent the
doors from being unlocked. In this case, return the door handle to the
original position and check that the
doors unlock before pulling the door handle again.
●If there is another electronic key in the detection area, it may take slightly lon -
ger to unlock the doors after the door
handle is gripped.
■When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not
leave the electronic key within 2 m (6 ft.) of the vehicle.
●The smart entry & start system can be deactivated in advance. ( →P.633)
●Battery-saving mode can reduce the power consumption of electronic keys.
( →P.225)

227
4
4-2. Opening, closing and locking the doors
Before driving
■To operate the system properly
Make sure to carry the electronic key when operating the system. For vehicles
with entry function, do not get the elec-
tronic key too close to the vehicle when operating the system from the outside of
the vehicle.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the
system may not opera te properly. (The alarm may go off accidentally, or the
door lock prevention may not operate.)
■If the smart entry & start system
does not operate properly
●Locking and unlocking the doors: Use
the mechanical key. ( →P.604)
●Starting the hybrid system: →P.317
■Customization
Settings (e.g. smart entry & start sys - tem) can be changed.
(Customizable features: →P.633)
If the smart entry & start system has been deactivated in a customized set -
ting, refer to the exp lanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( →P.205, 604)
●Starting the hybrid system and chang- ing power switch modes: →P.605
●Stopping the hybrid system: →P.319

275
4
4-3. Adjusting the seats
Before driving
recorded properly.
1 Check that the shift lever is in P.
2 Turn the power switch to ON.
3 Recall the driving position that
you want to record.
4 While pressing the recalled but-
ton, press and hold the door
lock switch (either lock or
unlock) until the buzzer sounds.
If the button could not be registered, the
buzzer sounds continuously for approx -
imately 3 seconds.
■Recall procedure
Make sure that the doors are
locked before recalling the driving
position. Carry the electronic key
that has been registered to the driv -
ing position, and then unlock and
open the driver’s door using the
smart entry & start system or wire -
less remote control.
The driving position will move to the
recorded position.
If the driving position is in a position
that has already been recorded, the
seat will not move.
■Cancelation procedure
Carry only the key you want to can -
cel and then close the driver’s door.
If 2 or more keys are in the vehicle,
the driving positi on cannot be can-
celed properly.
1 Check that the shift lever is in P.
2 Turn the power switch to ON.
3 While pressing the “SET” but-
ton, press and hold the door
lock switch (either lock or
unlock) until the buzzer sounds
twice.
If the button could n ot be canceled, the buzzer sounds continuously for approx -
imately 3 seconds.
■Recalling the driving position using the memory recall function
●Different driving positions can be reg - istered for each ele ctronic key. There-
fore, the driving position that is
recalled may be different depending on the key being carried.
●If a door other than the driver’s door is unlocked with the sm art entry & start
system, the driving position cannot be
recalled. In this case, press the driving position button which has been set.
■Customization
Settings (e.g. the unlock door settings of
the memory recall function) can be cus -
tomized. (Customizable features: → P.636)

2924-5. Opening, closing the windows and moon roof
direction, and hold it there for
approximately 4 seconds or more.
6 Pull and hold the power window switch in the one-touch closing
direction again. After the side win -
dow is completely closed, continue holding the switch for a further 1 sec -
ond or more.
If you release the switch while the side window is moving, start again from the
beginning.
If the side window reverses and cannot be fully closed or opened, have the vehi -
cle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
■Door lock linked power window
operation
●The power windows can be opened
and closed using the mechanical key.*
( →P.605)
●The power windows can be opened
and closed using the wireless remote
control.* ( →P.205)
●Vehicles with alarm: The alarm may
be triggered if the alarm is set and the
power window is c losed using the door lock linked power window opera -
tion function. ( →P.78)*: These settings must be customized at
any authorized Toy ota retailer or
Toyota authorized repairer, or any reli -
able repairer.
■Power window open reminder func -
tion
The buzzer sounds and a message is
shown on the multi-in formation display
when the power switch is turned to OFF and the driver’s doo r is opened with the
power windows open.
■Customization
Settings (e.g. linked door lock operation)
can be changed. (Customizable fea - tures: →P.636)
WARNING
Observe the following precautions.
Failing to do so may result in death or
serious injury.
■Closing the power windows
●The driver is responsible for all the power window operations, including
the operation for the passengers. In
order to prevent accidental opera -
tion, especially by a child, do not let a child operate the power windows.
It is possible for children and other
passengers to have body parts caught in the power window. Also,
when riding with a child, it is recom -
mended to use the window lock switch. ( →P.293)
●Check to make sure that all passen- gers do not have any part of their
body in a position where it could be
caught when a po wer window is being operated.
●When using the wi reless remote control or mechanical key and oper -
ating the power windows, operate
the power window after checking to make sure that there is no possibil -
ity of any passenger having any of
their body parts caught in the side window. Also, do not let a child
operate the power window by the
wireless remote control or mechani - cal key. It is po ssible for children
and other passengers to get caught
in the power window.

295
4
4-5. Opening, closing the windows and moon roof
Before driving
*: Quickly slide and release the
switch in either dir ection to stop the
panoramic moon roof partway.
Closes the panoramic moon roof
Slide and hold the switch for -
ward. The panoramic moon roof will
fully close automatically.
■The panoramic moon roof can be operated when
The power switch is in ON.
■Operating the panoramic moon
r o o f a f t e r t u r n i n g t h e h y b r i d s y s t e m off
The panoramic moon roof and electronic
sunshade can be oper ated for approxi- mately 45 seconds after the power
switch is turned to ACC or OFF. They
cannot, however, be operated once either front door is opened.
■Jam protection function
If an object is detected between the pan -
oramic moon roof an d the frame in the
following situations, travel is stopped and the panoramic moon roof opens
slightly.
●The panoramic moon roof is closing or
tilting down.
●The electronic sunshade is closing.
■Closing both the panoramic moon
roof and electronic sunshade
Slide the switch forward.
The electronic sunshade will close to the
half-open position and pause. The pan -
oramic moon roof will then fully close. Then the electronic sunshade will fully
close.
■Door lock linked panoramic moon
roof operation
●The panoramic moon roof can be
opened and closed using the mechan -
ical key.* ( →P.605)
●The panoramic moon roof can be
opened and closed using the wireless
remote control.* ( →P.205)
●Vehicles with alarm: The alarm may
be triggered if the alarm is set and the panoramic moon roof is closed using
the door lock lin ked panoramic moon
roof operation function. ( →P.78)*: These settings must be customized at
any authorized Toyota retailer or
Toyota authorized repairer, or any reli -
able repairer.
■When the panoramic moon roof or electronic sunshade does not close
normally
Perform the following procedure:
1 Stop the vehicle.
2 Turn the power switch to ON.
3 Slide and hold the switch or
switch forward. Continue slid -
ing and holding t he switch for
approximately 10 seconds after the

297
4
4-5. Opening, closing the windows and moon roof
Before driving
WARNING
●Check to make sure that all passen -
gers do not have any part of their
body in a position where it could be caught when the panoramic moon
roof is being operated.
●When using the wireless remote
control or mechanical key and oper -
ating the panoramic moon roof, operate the panoramic moon roof
after checking to make sure that
there is no possibility of any pas - senger having any of their body
parts caught in the panoramic
moon roof. Also, do not let a child operate panoramic moon roof by
the wireless remote control or
mechanical key. It is possible for children and other passengers to
get caught in the panoramic moon
roof.
●When exiting the v ehicle, turn the
power switch to OFF, carry the key and exit the vehicle along with the
child. There may be accidental
operation, due to mischief, etc., that may possibly lead to an accident.
■Jam protection function
●Never use any part of your body to
intentionally activ ate the jam pro-
tection function.
●The jam protection function may not work if something gets caught just
before the panoramic moon roof or
electronic sunshade is fully closed. Also, the jam prote ction function is
not designed to op erate while the
switch is being pre ssed. Take care so that your fingers, etc. do not get
caught.
■To prevent burns or injuries
Do not touch the a rea between the
underside of the panoramic moon roof and the electronic sunshade.
Your hand may get caught and you
could injure yourself. Also, if the vehi - cle is left in direc t sunlight for a long
time, the underside of the panoramic
moon roof could become very hot and could cause burns.
NOTICE
■To prevent damage to the pan -
oramic moon roof
●Before opening the panoramic moon roof, make sure that there are
no foreign objects, such as stones
or ice, around the opening.
●Do not hit the surface or edge of the
panoramic moon r oof with hard objects.
■After the vehicle has been washed or rained on
Before opening the panoramic moon
roof, wipe any water off the pan - oramic moon roof. Otherwise, water
may enter the cabin when the pan -
oramic moon roof is opened.

4546-1. Using the air conditioning system and defogger
switch to outside air mode if the recircu -
lated air mode is us ed. (It may switch
automatically.)
To defog the winds hield and the side
windows quickly, turn the air flow and
temperature up.
To return to the p revious mode, press
the windshield defogger switch again
when the windshi eld is defogged.
When the windshield defogger switch is
on, the indicator illuminates on the
windshield defogger switch.
■Defogging the rear window
and outside rear view mirrors
Defoggers are us ed to defog the
rear window, and to remove rain -
drops, dew and frost from the out -
side rear view mirrors.
Press the rear window defogger
and outside rear view mirror defog -
gers switch.
The defoggers will automatically turn off
after 15 minutes.
When the rear window defogger and
outside rear view mirror defoggers
switch is on, the indicator illuminates on
the rear window defogger and outside
rear view mirror defoggers switch.
■Blower customization
The fan speed can be adjusted
according to your preference.
1 Press the automatic mode or
airflow mode control switch.
2 Press the blower customization
switch.
3 Each time the blower customi-
zation switch is pressed, the fan
speed changes as follows.
Normal → “ECO” → “FAST”
■Heating
●In HV mode, the gasoline engine may
operate in order to extract heat from the engine coolant via the heater.
●In EV mode, heating is done by a heat pump system.
• When the outside t emperature is low
or it is snowing, compared to conven - tional vehicles, heating may be less
effective and warm air may not come
out. • When the outside heat exchanger is
frosted over, fan speed declines and it
may become harder to heat the inte- rior. However, it is not a malfunction.
In this situat ion, the air temperature
from the outlets may not change even though the set tem perature is raised.
• If frost has formed of the outside heat
exchanger, the heating performance will decline. The frost can be removed
from the outside heat exchanger by
operating the Remote Air Conditioning System before driving ( →P.460).
When frosted over, the heating opera -
tion of the Remote Air Conditioning System starts after defrosting.
• When “AUTO” switch is turned on, the
heating is controlle d optimally. There- fore, the set heating performance may
not be achieved even if the fan speed
setting is increased.
Outside heat exchanger
●In the following situations the gasoline
engine may operate in order to extract heat from the engine coolant via the
heater even in EV mode.
• The outside temperature is approxi -
mately -10°C (14°F) or low
A

4606-1. Using the air conditioning system and defogger
If the Remote Air Conditioning Sys-
tem is used while the AC charging
cable is connected to the vehicle,
electricity from an external power
source can be used minimizing the
drop in charge of the hybrid battery
(traction battery).
Charging will be co nducted automati-
cally after the Remo te Air Conditioning
System is stopped.
Check the temperature setting of
the air conditioning system.
( →P.452)
The Remote Air Conditioning System
will operate in accordance with the tem -
perature settings of the air conditioning
system.
Press and hold “A/C” on the wire -
less remote control to operate the
Remote Air Conditioning System.
The system can be s topped by press-
ing “A/C” twice.
■Operating conditions
The system will only operate if all of the
following conditions are met:
●The shift lever is in P.
●The power switch is off.
●All doors are closed.
●The hood is closed.
■Remote Air Conditioning System
automatic shut-off
The system will automa tically shut off under the following conditions:
●About 20 minutes have passed since operation began
●Any one of the operating conditions is not met
The system may also shut off if the
charge level of the hybrid battery (trac -
tion battery) drops to low.
■Conditions affecting operation
The system may not s tart in the follow-
ing situations:
●The charge level of t he hybrid battery
(traction battery) is low
Remote Air Conditioning
System
The Remote Air Conditioning
System uses electrical energy
stored in the hybrid battery
(traction battery) and allows
the air conditi oning to be oper-
ated by remote control.
Before leaving the vehicle
Activating the Remote Air
Conditioning System