air suspension TOYOTA RAV4 PLUG-IN HYBRID 2021 Owners Manual

3065-1. Before driving
NOTICE
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure t o have any autho- rized Toyota retailer or Toyota autho -
rized repairer, or any reliable repairer
check the following:
●Brake function
●Changes in quantity and quality of
oil and fluid used for the engine, hybrid transaxle (front and rear),
etc.
●Lubricant condition for the bearings
and suspension joints (where possi -
ble), and the function of all joints, bearings, etc.
■When parking the vehicle
Always set the park ing brake, and
shift the shift lever to P. Failure to do
so may cause the vehicle to move or the vehicle may accelerate suddenly
if the accelerator pedal is accidentally
depressed.
Cargo and luggage
Take notice of the following
information about storage pre -
cautions, cargo capacity and
load.
WARNING
■Things that must not be carried
in the luggage compartment
The following things may cause a fire if loaded in the luggage compartment:
●Receptacles containing gasoline
●Aerosol cans
■Storage precautions
Observe the following precautions.
Failure to do so m ay prevent the ped-
als from being depressed properly, may block the driver’s vision, or may
result in items hitting the driver or
passengers, possibly causing an acci - dent.
●Stow cargo and l uggage in the lug-
gage compartment whenever pos - sible.
●Do not stack anything in the lug - gage compartment higher than the
seatbacks.
●When you fold down the rear seats,
long items should not be placed
directly behind the front seats.
●Never allow anyone to ride in the
luggage compartment. It is not designed for passengers. They
should ride in their seats with their
seat belts properl y fastened. Other- wise, they are much more likely to
suffer death or serious bodily injury,
in the event of sudden braking, sud - den swerving or an accident.

363
5
5-5. Using the driving support systems
Driving
WARNING
■Before using LTA system
●Do not rely sole ly upon the LTA
system. The LTA system does not automatically drive the vehicle or
reduce the amount of attention that
must be paid to the area in front of the vehicle. The driver must always
assume full responsibility for driving
safely by paying careful attention to
the surrounding conditions and operating the stee ring wheel to cor-
rect the path of t he vehicle. Also,
the driver must take adequate breaks when fatigued, such as from
driving for a long period of time.
●Failure to perform appropriate driv -
ing operations and pay careful
attention may lead to an accident, resulting in death or serious injury.
●When not u sing the LTA system, use the LTA switch to turn the sys -
tem off.
■Situations unsuitable for LTA
system
In the following situations, use the LTA switch to tu rn the system off.
Failure to do so may lead to an acci -
dent, resulting in death or serious injury.
●Vehicle is driven on a road surface which is slippery due to rainy
weather, fallen snow, freezing, etc.
●Vehicle is driven on a snow-cov -
ered road.
●White (yellow) lines are difficult to
see due to rain, snow, fog, dust,
etc.
●Vehicle is driven in a temporary
lane or restricted lane due to con - struction work.
●Vehicle is driven in a construction zone.
●A spare tire, tire chains, etc. are equipped.
●When the tires have been exces - sively worn, or when the tire infla -
tion pressure is low.
●When tires of a size other than
specified are installed.
●Vehicle is driven in traffic lanes
other than that highways and free -
ways.
●When your vehicle is towing a
trailer or during emergency towing
■Preventing LTA system malfunc -
tions and operations performed by mistake
●Do not modify the headlights or
place stickers, etc. on the surface of the lights.
●Do not modify the suspension etc. If the suspension etc. needs to be
replaced, contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
●Do not install or place anything on the hood or grille. Also, do not
install a grille guar d (bull bars, kan-
garoo bar, etc.).
●If your windshield needs repairs,
contact any autho rized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
■Conditions in which functions
may not operate properly
In the following situ ations, the func- tions may not operate properly and
the vehicle may depart from its lane.
Drive safely by always paying careful
attention to your surroundings and operate the steering wheel to correct
the path of the vehicle without relying
solely on the functions.

4165-5. Using the driving support systems
■The system can be operated when
●The power switch is in ON.
●Toyota parking assist-sensor function is on.
●The vehicle speed is less than about 10 km/h (6 mph).
●The shift lever is in other than P.
■If “Clean Parking Assist Sensor” is
displayed on the multi-information display
A sensor may be covered with ice,
snow, dirt, etc. Rem ove the ice, snow, dirt, etc., from the sensor to return the
system to normal.
Also, due to ice forming on a sensor at low temperatures, a warning message
may be displayed or the sensor may not
be able to detect an object. Once the ice melts, the system will return to normal.
If a warning message is displayed even
if the sensor is cle an, there may be a sensor malfunction. Have the vehicle
inspected by any a uthorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
WARNING
●The area directly under the bum -
pers is not detected.
Thin posts or objects lower than the sensor may not be detected when
approached, even if they have been
detected once.
■When to disable the function
In the following situations, disable the
function as it may operate even though there is no possibility of a colli -
sion.
●The vehicle is equipped with a com - mercial fender pole, wireless
antenna or fog lights.
●The front or rear bumper or a sen -
sor receives a strong impact.
●A non-genuine Toyota suspension
(lowered suspension, etc.) is
installed.
●Towing eyelets are installed.
●A backlit license plate is installed.
●When using an automatic car wash
■When using the Toyota parking
assist-sensor
In the following situations, the system
may not function correctly due to a
sensor malfunction, etc. Have the vehicle checked by any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
●The Toyota parki ng assist-sensor
operation display flashes or shows continuously, a nd a beep sounds
when no objects are detected.
●If the area around a sensor collides
with something, or is subjected to
strong impact.
●If the bumper or grille collides with
something.
●If the display flashes or is displayed continuously and a buzzer does not
sound, except when the mute func -
tion has been turned on.
■Notes when washing the vehicle
Do not apply intensiv e bursts of water or steam to the sensor area.
Doing so may result in the sensor
malfunctioning.
●When using a high pressure
washer to wash the vehicle, do not spray the sensors directly, as doing
so may cause a sensor to malfunc -
tion.
●When using steam to clean the
vehicle, do not direct steam too close to the sensors as doing so
may cause a sensor to malfunction.

4265-5. Using the driving support systems
■The Parking Support Brake func- tion (static object) will operate
when
The function will operate when the
PKSB OFF indicator is not illuminated ( →P.170, 171) and all of the following
conditions are met:
●Hybrid system outpu t restriction con-
trol
• The Parking Support Brake is enabled.
• The vehicle speed is approximately 15
km/h (9 mph) or less. • There is a static object in the traveling
direction of the v ehicle and approxi-
mately 2 to 4 m (6 to 13 ft.) away. • The Parking Support Brake deter -
mines that a stronger-than-normal
brake operation is n ecessary to avoid a collision.
●Brake control• Hybrid system outpu t restriction con-
WARNING
●If the area around a radar sensor is
subjected to an im pact, the system
may not operate properly due to a sensor malfunction. Have the vehi -
cle inspected by any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■Handling the suspension
Do not modify the suspension, as changes to the height or inclination of
the vehicle may pr event the sensors
from detecting objects correctly or cause the system to not operate or
operate unnecessarily.
■If the Parking Support Brake
function (static objects) operates
unnecessarily, such as at a rail - road crossing
In the event that the Parking Support
Brake function (sta tic objects) oper- ates unnecessarily, such as at a rail-
road crossing, brake control will be
canceled after appr oximately 2 sec- onds, allowing you to proceed forward
and leave the area, brake control can
also be canceled by depressing the brake pedal. Depressing the acceler -
ator pedal after brake control is can -
celed will allow you to proceed forward and leav e the area.
■Notes when washing the vehicle
Do not apply intensive bursts of water
or steam to the sensor area.
Doing so may resul t in the sensor malfunctioning.
●When using a high pressure washer to wash the vehicle, do not
spray the sensors directly, as doing
so may cause a sensor to malfunc - tion.
●When using steam to clean the vehicle, do not direct steam too
close to the sensors as doing so
may cause a sensor to malfunction.
■When to disable the Parking Sup - port Brake
In the following situations, disable the
Parking Support Brake as the system may operate even t hough there is no
possibility of a collision.
●When inspecting t he vehicle using
a chassis roller, chassis dynamo or
free roller
●When loading the vehicle onto a
boat, truck or other transport vessel
●If the suspension has been modi -
fied or tires of a size other than specified are installed
●If the front of the vehicle is raised or lowered due to the carried load
●When equipment that may obstruct a sensor is instal led, such as a tow-
ing eyelet, bumper protector (an
additional trim st rip, etc.), bicycle carrier, or snow plow
●When using an autom atic car wash

429
5
5-5. Using the driving support systems
Driving
• When strong winds are blowing
• If a sensor is cove red with ice, snow,
dirt, etc. (when cleared, the system
will return t o normal) • If heavy rain or wa ter strikes a sensor
• When driving in inclement weather
such as fog, snow or a sandstorm • A sensor is frozen. (Thawing the area
will resolve this problem.)
●Vehicle surroundings
• When an object that cannot be
detected is between the vehicle and a detected object
• If an object such as a vehicle, motor-
cycle, bicycle or pedestrian cuts in front of the vehicl e or runs out from
the side of the vehicle
• The vehicle is approaching a tall or curved curb.
• On an extremely bumpy road, on an
incline, on gravel, or on grass. • The objects draw too close to the sen -
sor.
●Other sonic waves sources
• When vehicle horns , vehicle detec-
tors, motorcycle engines, air brakes of large vehicles, the clearance sonar of
other vehicles or other devices which
produce ultrasonic waves are near the
vehicle • If a sticker or an electronic compo -
nent, such as a backl it license plate
(especially fluorescent type), fog
lights, fender pole or wireless antenna
is installed near a sensor
●Changes in the vehicle
• If the vehicle is significantly tilted • If the front of the v ehicle is raised or
lowered due to the carried load
• If the orientation of a sensor has been changed due to a collision or other
impact
• When equipment that may obstruct a sensor is installed , such as a towing
eyelet, bumper protector (an addi -
tional trim str ip, etc.), bicycle carrier, or snow plow
• If the suspension has been modified
or tires of a size o ther than specified are installed
• If paint or a sticker is applied to the
sensor

4325-5. Using the driving support systems
approximately 24 km/h (15 mph)*: Depending on the conditions, detec-
tion of a vehicle and/or object may
occur.
■Situations in which the system may
operate even though there is no possibility of a collision
In some situations such as the following,
the Parking Support Brake function (rear-crossing vehicles) may operate
even though there is n o possibility of a
collision.
●When the parking space faces a
street and vehicles are being driven on the street
●When a detected vehicle turns while approaching the vehicle
●When a vehicle passe s by the side of your vehicle
●When the distance between your vehi -
cle and metal objects, such as a guardrail, wall, sign, or parked vehicle,
which may reflect electrical waves
toward the rear of the vehicle, is short
●When there are spinning objects near
your vehicle such as the fan of an air conditioning unit
●When water is spla shed or sprayed toward the rear bumper, such as from
a sprinkler
■Situations in which the Parking
Support Brake function (rear-cross - ing vehicles) may not operate prop -
erly
In some situations, s uch as the follow- ing, the radar sensors may not detect an
object and this function may not operate
properly
●Stationary objects
●When a sensor or the area around a
sensor is extremely hot or cold
●If the rear bumper is covered with ice,
snow, dirt, etc.
●When it is raining heavily or water
strikes the vehicle
●When the detection area of a radar
sensor is obstruct ed by an adjacent
vehicle
●If the vehicle is significantly tilted
●When equipment that may obstruct a
sensor is installed , such as a towing
eyelet, bumper protector (an addi - tional trim str ip, etc.), bicycle carrier,
or snow plow
●If the suspension has been modified or tires of a size o ther than specified
are installed
●If the front of the v ehicle is raised or
lowered due to the carried load
●If a sticker or an electronic compo -

443
5
5-5. Using the driving support systems
Driving
WARNING
●When driving over roads with pot -
holes or uneven surfaces
■TRC/VSC may not operate effec -
tively when
Directional control and power may not be achievable while driving on slip -
pery road surfaces , even if the
TRC/VSC system is operating.
Drive the vehicle carefully in condi - tions where stabilit y and power may
be lost.
■Active Cornering Assist does not
operate effectively when
●Do not overly rely on Active Corner - ing Assist. Active Cornering Assist
may not operate effectively when
accelerating down slopes or driving on slippery road surfaces.
●When Active Cornering Assist fre - quently operates, Active Cornering
Assist may temporarily stop operat -
ing to ensure prop er operation of the brakes, TRC and VSC.
■Hill-start assist control does not operate effectively when
●Do not overly rely on hill-start assist
control. Hill-start assist control may not operate effectively on steep
inclines and roads covered with ice.
●Unlike the parking brake, hill-start
assist control is not intended to hold
the vehicle stationary for an extended period of time. Do not
attempt to use hill-start assist con -
trol to hold the vehicle on an incline, as doing so may lead to an acci-
dent.
■When the TRC/ABS/VSC/Trailer
Sway Control is activated
The slip indicator light flashes. Always drive carefully. Reckless driving may
cause an accident. Exercise particular
care when the indicat or light flashes.
■When the TRC/VSC/Trailer Sway Control systems are turned off
Be especially careful and drive at a
speed appropriate t o the road condi- tions. As these ar e the systems to
help ensure vehicl e stability and driv-
ing force, do not turn the TRC/VSC/Trailer Sway Control sys -
tems off unle ss necessary.
Trailer Sway Control is part of the VSC system and will not operate if
VSC is turned off or experiences a
malfunction.
■Replacing tires
Make sure that all tires are of the specified size, brand, tread pattern
and total load capac ity. In addition,
make sure that the tires are inflated to the recommended tire inflation pres -
sure level.
The ABS, TRC and VSC/Trailer Sway Control systems will not function cor -
rectly if different ti res are installed on
the vehicle. Contact any authorized Toyota
retailer or Toyota a uthorized repairer,
or any reliable repairer for further information when replacing tires or
wheels.
■Handling of tires and the suspen -
sion
Using tires with any kind of problem or modifying the suspension will affect
the driving assist systems, and may
cause a system to malfunction.
■Trailer Sway Control precaution
The Trailer Sway C ontrol system is not able to reduce tr ailer sway in all
situations. Depending on many fac -
tors such as the conditions of the
vehicle, trailer, road surface and driv - ing environment, the Trailer Sway
Control system may not be effective.
Refer to your traile r owner’s manual for information on how to tow your
trailer properly.

4907-1. Maintenance and care
WARNING
■Precaution regarding the rear
bumper with Blind Spot Monitor
(if equipped)
If the paint of the rear bumper is
chipped or scratched, the system may
malfunction. If this occurs, consult any authorized Toyo ta retailer or
Toyota authorized repairer, or any
reliable repairer.
NOTICE
■To prevent paint deterioration and corrosion on the body and
components (aluminum wheels,
etc.)
●Wash the vehicle immediately in
the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on
the paint surface
• If dead insects, insect droppings or
bird droppings are present on the
paint surface
• After driving in an area contami - nated with soot, o ily smoke, mine
dust, iron powder or chemical sub -
stances
• If the vehicle becomes heavily
soiled with dust or mud
• If liquids such as benzene and gas - oline are spilled on the paint sur-
face
●If the paint is chipped or scratched,
have it repaired immediately.
●To prevent the wh eels from corrod-
ing, remove any dirt and store in a
place with low humidity when stor - ing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use organic
substances or scrub with a hard
brush. This may damage the surfaces of
the lights.
●Do not apply wax to the surfaces of
the lights.
Wax may cause damage to the lenses.
■When using an automatic car wash
Set the wiper switch to off position.
If the wiper switch is in “AUTO”, the wipers may operate and the wiper
blades may be damaged.
■When using a high pressure car
wash
●When washing the vehicle, do not let water from the high-pressure
washer directly hit the camera (if
equipped) or the area around the camera. Due to the shock from the
high pressure water, it is possible
that the device may not operate normally.
●Do not bring the no zzle tip close to boots (rubber o r resin manufac-
tured cover), or co nnectors or the
following parts. The parts may be damaged if they
come into contact with high-pres -
sure water.
• Traction battery
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at least 30 cm (11.9 in.) away from the vehi -
cle body. Otherwis e resin section,
such as moldings and bumpers, may be deformed and damaged.
Also, do not continuously hold the
nozzle in the same place.

495
7
7-2. Maintenance
Maintenance and care
request that a record of maintenance
be kept.
■Does your vehicle need repairs?
Be on the alert for changes in perfor - mance and sounds, a nd visual tip-offs
that indicate service is needed. Some
important clues are:
●Engine missing, stumbling or pinging
●Appreciable loss of power
●Strange engine noises
●A fluid leak under the vehicle (How-
ever, water dripping from the air con - ditioning system after use is normal.)
●Change in exhaust sound (This may indicate a dangerous carbon monox -
ide leak. Drive with the windows open
and have the exhau st system checked immediately.)
●Flat-looking tires, excessive tire squeal when cornering, uneven tire
wear
●Vehicle pulls to one side when driven
straight on a level road
●Strange noises related to suspension
movement
●Loss of brake effectiveness, spongy
feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one
side when braking
●Engine coolant temperature continu -
ally higher than normal ( →P.174)
If you notice any of these clues, take
your vehicle to any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repair er as soon as possi-
ble.
Your vehicle may need adjustment or repair.

5648-2. Steps to take in an emergency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow -
ing service before towing.
 The hybrid system warning mes-
sage is shown on the multi-infor -
mation display and the vehicle
does not move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift
type truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong enough to hold the front
wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow -
ing at the opposite end of the raised
vehicle. Without adequate clear - ance, the vehicle could be dam -
aged while being towed.
■To prevent damage to the vehicle
when towing with a sling-type
truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is neces -
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
NOTICE
■Towing with a sling-type truck
Do not tow with a s ling-type truck to prevent body damage.