fuel cap TOYOTA RAV4 PLUG-IN HYBRID 2021 Owners Manual

3TABLE OF CONTENTS
1
6
5
4
3
2
8
7
9
Smart entry & start system . 223
4-3. Adjusting the seats
Front seats .......................... 270
Rear seats .......................... 271
Driving position memory ..... 273
Head restraints ................... 276
4-4. Adjusting the steering wheel
and mirrors
Steering wheel .................... 278
Inside rear view mirror ........ 279
Digital Rear-view Mirror ...... 280
Outside rear view mirrors.... 289
4-5. Opening, closing the win -
dows and moon roof
Power windows ................... 291
Panoramic moon roof ......... 294
5-1. Before driving
Driving the vehicle .............. 300
Cargo and luggage ............. 306
Trailer towing ...................... 308
5-2. Driving procedures
Power (ignition) switch ........ 317
Hybrid transmission ............ 321
Turn signal lever ................. 325
Parking brake...................... 326
Brake Hold .......................... 329
5-3. Operating the lights and wip -
ers
Headlight switch.................. 332
AHB (Automatic High Beam)
.......................................... 334
Fog light switch ................... 337
Windshield wipers and washer
.......................................... 338
Rear window wiper and washer
.......................................... 340
5-4. Refueling
Opening the fuel tank cap ... 342
5-5. Using the driving support sys -
tems
Toyota Safety Sense .......... 344
PCS (Pre-Collision System) 355
LTA (Lane Tracing Assist) .. 362
RSA (Road Sign Assist)...... 372
Dynamic radar cruise control
with full-speed range ........ 376
Cruise control...................... 388
Speed limiter ....................... 391
BSM (Blind Spot Monitor) ... 393
Toyota parking assist-sensor
.......................................... 414
PKSB (Parking Support Brake)
.......................................... 420
Parking Support Brake function
(static objects) .................. 424
Parking Support Brake function
(rear-crossing vehicles) .... 430
Driving mode select switch . 434
Trail Mode ........................... 435
GPF (Gasoline Particulate Filter)
system .............................. 437
Driving assist systems ........ 438
5-6. Driving tips
Winter driving tips ............... 445
Utility vehicle precautions ... 448
5Driving

13Pictorial index
Precautions against winter season ................................................. P.445
To prevent freezing (windshield wiper de-icer)*1............................. P.457
Precautions against car wash ................................... ...................... P.489
Replacing the wiper insert..................................... .......................... P.539
Fuel filler door ............................................... ................................ P.342
Refueling method ............................................... ............................. P.342
Fuel type/fuel tank capacity ................................... ......................... P.620
Charging port .................................................. .............................. P.105
Charging method ................................................ ............................ P.127
Tires .......................................................... ..................................... P.509
Tire size/inflation pressure .............................................................. P.624
Winter tires/tire chain ........................................ .............................. P.445
Checking/rotation/tire pressu re warning system ............................. P.509
Coping with flat tires......................................... ....................... P.582, 593
Hood ........................................................... .................................... P.498
Opening ........................................................ .................................. P.498
Engine oil ..................................................... ................................... P.621
Coping with overheat ........................................... ........................... P.611
Warning messages ............................................... .......................... P.578
Headlights/front position lights/daytime running lights ........ ... P.332
Turn signal lights ............................................. ............................. P.325
Front fog lights............................................... ............................... P.337
Tail lights .................................................... ................................... P.332
Tail lights .................................................... ................................... P.332
Back-up lights
Shifting the shift lever to R .................................. ............................ P.321
Light bulbs of the exterior lights for driving
(Replacing method: P.548, Watts: P.626)
E
F
G
H
I
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M

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2
2-1. Plug-in hybrid system
Plug-in hybrid system
Hybrid battery (traction battery)
Front electric motor (traction motor)
Air conditioning compressor
Junction box
■Running out of fuel
When the vehicle has run out of fuel and
the hybrid system c annot be started, refuel the vehicle with at least enough
gasoline to make the low fuel level warn -
ing light ( →P.575) go off. If there is only a small amount of fuel, the hybrid sys -
tem may not be able to start. (The stan -
dard amount of fuel is about 8.8 L [2.3 gal., 1.9 Imp.gal.], w hen the vehicle is
on a level surface. This value may vary
when the vehicle is on a slope. Add extra fuel when the vehicle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on the hybrid vehicles incorporate electro -
magnetic shielding, and therefore emit
approximately the same amount of electromagnetic waves as conven -
tional gasoline powered vehicles or
home electronic appliances.
●Your vehicle may cause sound inter -
ference in some third party-produced radio parts.
■Effect of magnetic forces
If objects that generate strong magnetic
forces, such as large speakers, are placed inside the luggage compartment
or installed nearby, the generated mag -
netic forces may negatively affect the hybrid system.
■Hybrid battery (tr action battery)
(lithium-ion battery)
The hybrid battery (traction battery) has a limited service life.
The hybrid battery (traction battery)
capacity (the ability to hold a charge) reduces with time a nd use in the same
way as other rechargeable batteries.
The extent at which capacity reduces
changes drastically depending on the
environment (ambient temperature, etc.)
and usage conditions, such as how the
vehicle is driven and how the hybrid bat - tery (traction battery) is charged. This is
a natural characteristic of lithium-ion
batteries, and is not a malfunction. Also, even though the EV driving range
becomes shorter when the hybrid bat -
tery (traction batter y) capacity reduces, vehicle performance does not signifi -
cantly become worse.
In order to reduce th e possibility of the capacity reducing, follow the directions
listed on P.134, “Capacity reduction of
the hybrid battery ( traction battery)”.
■Starting the hybrid system in an extremely cold environment
When the hybrid battery (traction bat -
tery) is extremely c old (below approxi- mately -30°C [-22°F]) under the
influence of the outsi de temperature, it
may not be possible to start the hybrid system. In this case , try to start the
hybrid system again after the tempera -
ture of the hy brid battery increases due to the outside temperature increase etc.
■Declaration of conformity
This model conform s to hydrogen emis-
sions according to regulation ECE100 (Battery electric vehicle safety).
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WARNING
■High voltage precautions
The vehicle has high voltage DC and
AC systems as well as a 12-volt sys- tem. DC and AC high voltage is very
dangerous and can cause severe
burns and electric shock that may result in death or serious injury.

5
299
5
Driving
Driving
5-1. Before driving
Driving the vehicle ............ 300
Cargo and luggage ........... 306
Trailer towing .................... 308
5-2. Driving procedures
Power (ignition) switch ...... 317
Hybrid transmission .......... 321
Turn signal lever ............... 325
Parking brake ................... 326
Brake Hold ........................ 329
5-3. Operating the lights and wip -
ers
Headlight switch ............... 332
AHB (Automatic High Beam)
....................................... 334
Fog light switch ................. 337
Windshield wipers and washer
....................................... 338
Rear window wiper and washer
....................................... 340
5-4. Refueling
Opening the fuel tank cap. 342
5-5. Using the driving support
systems
Toyota Safety Sense ........ 344
PCS (Pre-Collision System)
....................................... 355
LTA (Lane Tracing Assist) 362
RSA (Road Sign Assist) ... 372
Dynamic radar cruise control
with full-speed range ...... 376
Cruise control ................... 388
Speed limiter ..................... 391
BSM (Blind Spot Monitor) . 393
Toyota parking assist-sensor
........................................ 414
PKSB (Parking Support Brake)
........................................ 420
Parking Support Brake function
(static objects) ................ 424
Parking Support Brake function
(rear-crossing vehicles) .. 430
Driving mode select switch 434
Trail Mode ......................... 435
GPF (Gasoline Particulate Fil -
ter) system ...................... 437
Driving assist systems ...... 438
5-6. Driving tips
Winter driving tips ............. 445
Utility vehicle precautions . 448

3425-4. Refueling
5-4.Refueling
Close all the doors and windows,
and turn the power switch to
OFF.
 Confirm the type of fuel.
■Fuel types
→ P.627
■Fuel tank opening for unleaded
gasoline
To help prevent inco rrect fueling, your vehicle has a fuel tank opening that only
accommodates the special nozzle on
unleaded fuel pumps.
Opening the fuel tank
cap
Perform the foll owing steps to
open the fuel tank cap:
Before refueling the vehicle
WARNING
■When refueling the vehicle
Observe the following precautions
while refueling the vehicle. Failure to
do so may result in death or serious injury.
●After exiting the vehicle and before
opening the fuel door, touch an unpainted metal surface to dis -
charge any static e lectricity. It is
important to discha rge static elec- tricity before re fueling because
sparks resulting fr om static electric-
ity can cause fuel vapors to ignite while refueling.
●Always hold the gr ips on the fuel tank cap and turn it slowly to
remove it.
A whooshing sound may be heard when the fuel tank cap is loosened.
Wait until the sound cannot be
heard before fully removing the cap. In hot weather, pressurized
fuel may spray out of the filler neck
and cause injury.
●Do not allow anyone that has not
discharged static electricity from their body to come close to an open
fuel tank.
●Do not inhale vaporized fuel.
Fuel contains substances that are
harmful if inhaled.
●Do not smoke while refueling the
vehicle. Doing so may cause the fuel to
ignite and cause a fire.
●Do not return to the vehicle or touch
any person or objec t that is stati-
cally charged. T his may cause static electricity t o build up, result-
ing in a possible ignition hazard.
■When refueling
Observe the following precautions to
prevent fuel overflowing from the fuel tank:
●Securely insert the fuel nozzle into
the fuel filler neck.
●Stop filling the tank after the fuel
nozzle automatically clicks off.
●Do not top off the fuel tank.
NOTICE
■Refueling
Do not spill fuel during refueling. Doing so may damage the vehicle,
such as causing the emission control
system to operate abnormally or dam - aging fuel system components or the
vehicle’s pain ted surface.

343
5
5-4. Refueling
Driving
1 Press the opener to open the
fuel filler door.
2 Turn the fuel tank cap slowly to
open it and put it into the holder
on the fuel f iller door.
■If the fuel filler door cannot be
opened
→ P.603
After refueling, turn the fuel tank
cap until you hear a click. Once the
cap is released, it will turn slightly in
the opposite direction.
NOTICE
■Notice about fuel
→ P.98
Opening the fuel tank cap
Closing the fuel tank cap
WARNING
■When replacing the fuel tank cap
Do not use anything but a genuine
Toyota fuel tank cap designed for your vehicle. Doing so may cause a
fire or other incident which may result
in death or serious injury.

455
6
6-1. Using the air conditi oning system and defogger
Interior features
• is operating
■Water droplets during air condi-
tioning operation
The outside heat exchanger, accumula -
tor and air conditioning piping may incur
condensation or frost may form. During or after the air conditioning operation,
water droplets may fall from the vehicle.
However, it is not a malfunction.
Accumulator
Outside heat exchanger
■Fogging up of the windows
●The windows will ea sily fog up when
the humidity in the vehicle is high.
Turning “A/C” s witch on will dehumid- ify the air from the outlets and defog
the windshield effectively.
●If you turn “A/C” switch off, the win -
dows may fog up more easily.
●The windows may fog up if the recir -
culated air mode is used.
■While using “My Room Mode”
●It may not be possible to obtain the
intended defogging performance even
if is pressed. If the windows
need to be defogged before driving,
stop charging powe r and then press
.
●When the outside te mperature is low,
heating may feel insufficient due to
restricted operation of the air condi -
tioning. Heating cannot be performed when it is -10°C (14° F) or less as the
gasoline engine cannot be started
during “My Room Mode”. If heating is desired, stop charging and remove
the AC charging cable from the vehi -
cle.
■When driving o n dusty roads
Close all windows. If dust thrown up by
the vehicle is still d rawn into the vehicle
after closing the windows, it is recom - mended that the air intake mode be set
to outside air mode and the fan speed to
any setting except off.
■Outside/recirculated air mode
●Setting to the recir culated air mode
temporarily is recommended in pre - venting dirty air from entering the
vehicle interior and helping to cool the
vehicle when the ou tside air tempera- ture is high.
●Outside/recirculated air mode may automatically switch depending on the
temperature setting or the inside tem-
perature.
■Operation of the air conditioning system in Eco drive mode
●In Eco drive mode, the air conditioning system is controlled as follows to pri -
oritize fuel efficiency:
• Engine speed and compressor opera - tion controlled to res trict heating/cool-
ing capacity
• Fan speed restrict ed when automatic mode is selected
●To improve air conditioning perfor - mance, perform the following opera -
tions:
• Turn off Eco drive mode ( →P.434) • Turn off blower customization
( →P.454)
■When the outside temperature falls
to nearly 0°C (32°F)
The dehumidification function may not operate even when “A/C” switch is
pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condition -
ing system to the outside air mode.
A
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603
8
8-2. Steps to take in an emergency
When trouble arises
1 Remove the cover inside the
luggage compartment by insert -
ing a screwdriver.
When removing the cover, to prevent damage, cover the tip of the screw -
driver with a rag.
2 Pull the lever.
Using the lever to open the fuel filler
door may not allow for an adequate
reduction in fuel tank pressure before refueling. To prevent fuel from spilling
out, turn the cap slowly when removing
it.
During refueling, fuel may spill out from
the filler opening due to air being dis-
charged from insi de the fuel tank.
If you lose your keys
New genuine keys can be
made by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli -
able repairer using the other
key and the key number
stamped on your key number
plate. Keep the plate in a safe
place such as your wallet, not
in the vehicle.
NOTICE
■When an electron ic key is lost
If the electronic ke y remains lost, the
risk of vehicle theft increases signifi - cantly. Visit any authorized Toyota
retailer or Toyota authorized repairer,
or any reliable repairer immediately with all remaining electronic keys that
were provided with your vehicle.
If the fuel filler door can-
not be opened
If the fuel filler door opener
switch cannot be operated,
contact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable
repairer to service the vehicle.
In case where refueling is
urgently necessary, the follow -
ing procedure can be used to
open the fuel filler door.
Opening the fuel filler door

6189-1. Specifications
9-1.Specifications
*: Unladen vehicle
■Vehicle identification number
The vehicle identification number
(VIN) is the legal identifier for your
vehicle. This is the primary identifi -
cation number for your Toyota. It is
used in registering the ownership of
your vehicle.
On some models, this number is
stamped on the top left of the
instrument panel.
Maintenance data (fuel, oil level, etc.)
Dimensions
Overall length*4600 mm (181.1 in.)
Overall width*1855 mm (73.0 in.)
Overall height*With18-inch wheels1685 mm (66.3 in.)
With19-inch wheels1690 mm (66.5 in.)
Wheelbase*2690 mm (105.9 in.)
Tread*
With18-inch wheelsFront1605 mm (63.2 in.)
Rear1625 mm (64.0 in.)
With19-inch wheelsFront1595 mm (62.8 in.)
Rear1615 mm (63.6 in.)
Weights
Gross vehicle mass2510 kg (5534 lb.)
Maximum permissible axle capacityFront1265 kg (2789 lb.)
Rear1315 kg (2899 lb.)
Drawbar load70 kg (154 lb.)
Towing capacityWithout brake750 kg (1653 lb.)
With brake1500 kg (3307 lb.)
Vehicle identification

6209-1. Specifications
Front
Rear
Fuel
Fuel type
When you find these types of fuel label at the
gas station, use only t he fuel with one of the fol-
lowing labels.
EU area:
Unleaded gasoline conforming to European
standard EN228 only
Except EU area:
Unleaded gasoline only
Research Octane Number
EU area:
95 or higher
Except EU area:
91 or higher
Fuel tank capacity (Reference)55 L (14.5 gal., 12.1 Imp.gal.)
Electric motor (traction motor)
TypePermanent magnet synchronous motor
Maximum output134 kW
Maximum torque270 N•m (27.5 kg f•m, 199 ft•lbf)
TypePermanent magnet synchronous motor
Maximum output40 kW
Maximum torque121 N•m (12.3 kgf•m, 89.2 ft•lbf)