flat tire TOYOTA RAV4 PLUG-IN HYBRID 2021 Owners Manual

RAV4 Plug-in Hybrid_OM_OM42E06E_(EE)
1
6
5
4
3
2
8
7
9
Pictorial indexSearch by illustration
For safety
and security
Make sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
system
Plug-in hybrid system features, charging method, etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicators
Reading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and care
Caring for your vehicle and maintenance procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arises
What to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specifications
Vehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
6-1. Using the air conditioning
system and defogger
Automatic air conditioning sys -
tem.................................... 452
Remote Air Conditioning System
.......................................... 460
Heated steering wheel/Front
seat heaters/Front seat heaters
and ventilators/Rear seat heat -
ers..................................... 462
6-2. Using the interior lights
Interior lights list .................. 465
6-3. Using the storage features
List of storage features ....... 468
Luggage compartment features
.......................................... 472
6-4. Using the other interior fea -
tures
Other interior features ......... 476
7-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ................. 488
Cleaning and protecting the
vehicle interior .................. 491
7-2. Maintenance
Maintenance requirements . 494
7-3. Do-it-yourself maintenance
Do-it-yourself service precau -
tions .................................. 496
Hood ................................... 498
Positioning a floor jack ........ 499
Engine compartment........... 501
12-volt battery ..................... 506
Tires .................................... 509
Tire inflation pressure ......... 529
Wheels ................................ 530
Air conditioning filter ........... 532
Cleaning the DC/DC Converter
air intake vent and filter .... 536
Wiper insert replacement .... 539
Electronic key battery ......... 543
Checking and replacing fuses
.......................................... 545
Light bulbs .......................... 548
8-1. Essential information
Emergency flashers ............ 560
If your vehicle has to be stopped
in an emergency ............... 560
If the vehicle is trapped in rising
water ................................. 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed
.......................................... 563
If you think something is wrong
.......................................... 566
If a warning light turns on or a
warning buzzer sounds..... 568
If a warning message is dis -
played ............................... 578
If you have a flat tire (vehicles
without spare tire) ............. 582
If you have a flat tire (vehicles
with spare tire) .................. 593
6Interior features
7Maintenance and care
8When trouble arises

13Pictorial index
Precautions against winter season ................................................. P.445
To prevent freezing (windshield wiper de-icer)*1............................. P.457
Precautions against car wash ................................... ...................... P.489
Replacing the wiper insert..................................... .......................... P.539
Fuel filler door ............................................... ................................ P.342
Refueling method ............................................... ............................. P.342
Fuel type/fuel tank capacity ................................... ......................... P.620
Charging port .................................................. .............................. P.105
Charging method ................................................ ............................ P.127
Tires .......................................................... ..................................... P.509
Tire size/inflation pressure .............................................................. P.624
Winter tires/tire chain ........................................ .............................. P.445
Checking/rotation/tire pressu re warning system ............................. P.509
Coping with flat tires......................................... ....................... P.582, 593
Hood ........................................................... .................................... P.498
Opening ........................................................ .................................. P.498
Engine oil ..................................................... ................................... P.621
Coping with overheat ........................................... ........................... P.611
Warning messages ............................................... .......................... P.578
Headlights/front position lights/daytime running lights ........ ... P.332
Turn signal lights ............................................. ............................. P.325
Front fog lights............................................... ............................... P.337
Tail lights .................................................... ................................... P.332
Tail lights .................................................... ................................... P.332
Back-up lights
Shifting the shift lever to R .................................. ............................ P.321
Light bulbs of the exterior lights for driving
(Replacing method: P.548, Watts: P.626)
E
F
G
H
I
J
K
L
M

101
2
2-1. Plug-in hybrid system
Plug-in hybrid system
to EV mode or AUTO EV/HV
mode after leaving the freeway.
( →P.86)
 Turn the “A/C” switch off when it
is not needed. Doing so can help
reduce excessive e lectricity and
fuel consumption.
In summer: When the ambient tem -
perature is high, use the recirculated air
mode. Doing so will help to reduce the
burden on the air co nditioning system
and reduce electricity and fuel con -
sumption as well.
In winter: Avoid excessive and unnec-
essary use of the heater. Usage of the
heated steering w heel (if equipped)
( →P.462) and seat heaters (→P.463)
are effective.
 Using the Remote Air Condition-
ing System ( →P.460) while the
AC charging cable is connected
to the vehicle can reduce elec -
tricity consumption immediately
after starting off by operating air
conditioning mainly using elec -
tricity from an external power
source.
 When setting the charging
schedule, setting the charging
mode to “Departure” and “Cli -
mate Prep” to on can reduce
electricity consumption immedi -
ately after starting off by operat -
ing air conditioning before
charging is completed. ( →P.144)
Make sure to check the tire inflation
pressure frequen tly. If there is
improper tire inflation pressure in
the tires, the EV driving range will
become shorter, and fuel consump-
tion when in HV mode will increase.
Also, as snow tires can cause large
amounts of friction, their use on dry
roads can lead to increased fuel
and electricity consumption.
Carrying heavy luggage will lead to
poor fuel economy. Avoid carrying
unnecessary lugga ge. Installing a
large roof rack will also cause poor
fuel economy.
Since the gasoline engine starts up
and cuts out automatically, warm -
ing up is not necessary.
Air conditioning
Checking tire inflation pres -
sure
Luggage
Warming up before driving

305
5
5-1. Before driving
Driving
WARNING
■When braking
●When the brakes are wet, drive
more cautiously. Braking distance increases when
the brakes are wet, and this may
cause one side of the vehicle to brake differently than the other
side. Also, the pa rking brake may
not securely hold the vehicle.
●If the electronically controlled brake
system does not operate, do not fol -
low other vehicles closely and avoid hills or sharp turns that require
braking.
In this case, braking is still possible, but the brake pedal should be
depressed more firmly than usual.
Also, the braking distance will increase. Have yo ur brakes fixed
immediately.
●The brake system c onsists of 2 or
more individual hydraulic systems;
if one of the system s fails, the other will still operate. I n this case, the
brake pedal should be depressed
more firmly than usual and the braking distance will increase. Have
your brakes fixed immediately.
■If the vehicle becomes stuck
Do not spin the wheels excessively
when any of the tires is up in the air, or the vehicle is stuck in sand, mud,
etc. This may damage the driveline
components or propel the vehicle for - ward or backward, causing an acci -
dent.
NOTICE
■When driving the vehicle
●Do not depress the accelerator and brake pedals at the same time
during driving, as t his may restrain
the hybrid system output.
●Do not use the accelerator pedal or depress the accelerator and brake
pedals at the same time to hold the
vehicle on a hill.
■Avoiding damage to vehicle
parts
●Do not turn the ste ering wheel fully
in either directio n and hold it there
for an extended period of time. Doing so may damage the power
steering motor.
●When driving over bumps in the
road, drive as slowly as possible to
avoid damaging the wheels, under - side of the vehicle, etc.
■If you get a flat tire while driving
A flat or damaged t ire may cause the
following situations.
●It may be difficult to control your vehicle.
●The vehicle will make abnormal sounds or vibrations.
●The vehicle will lean abnormally.
Hold the steering wheel firmly and
gradually depress t he brake pedal to
slow down the vehicle.
Information on what to do in case of a
flat tire ( →P.582, 593)
■When encountering flooded
roads
Do not drive on a road that has flooded after heavy rain, etc. Doing so
may cause the following serious dam -
age to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by water
immersion

3085-1. Before driving
■Tire information
●Increase the tire inflation pressure to
20.0 kPa (0.2 kgf/cm2 or bar, 3 psi) greater than the recommended value
when towing. ( →P.624)
●Increase the air pressure of the trailer
tires in accordance with the total
trailer weight and according to the val - ues recommended by the manufac -
turer of your trailer.
■Safety checks before towing
●Check that the maximum load limit for
the towing hitch/bracket and hitch ball
is not exceeded. Bear in mind that the coupling weight of the trailer will add
to the load exerted on the vehicle.
Also make sure tha t the total load exerted on the vehi cle is within the
range of the weight limits. ( →P.309)
●Ensure that the trailer load is secure.
●Supplementary outside rear view mir- rors should be added to the vehicle if
the traffic behind c annot be clearly
seen with standard mirrors. Adjust the extending arms of these mirrors on
both sides of the vehicle so that they
always provide maxi mum visibility of the road behind.
Trailer towing
Your vehicle is designed pri -
marily as a passenger carry -
ing vehicle. Towing a trailer
will have an adverse effect on
handling, performance, brak -
ing, durability, and fuel con -
sumption. Your safety and
satisfaction depend on the
proper use of correct equip -
ment and cautious driving hab -
its. For your safety and the
safety of others, do not over -
load the vehicle or trailer.
To tow a trailer safely, use
extreme care and drive the
vehicle in accordance with the
trailer’s characteristics and
operating conditions.
Toyota warranties do not apply
to damage or malfunction
caused by towing a trailer for
commercial purposes.
Ask your local authorized
Toyota retailer or Toyota
authorized repairer, or any reli -
able repairer for further details
before towing, as there are
additional legal requirements
in some countries.
WARNING
Follow all the instructions described in
this section.
Failure to do so could cause an acci - dent resulting in death or serious
injury.
■Trailer towing precautions
When towing, make sure that none of
the weight limits are exceeded.
( →P.309)
■To avoid accident or injury
●Vehicles with compact spare tire: Do not tow a trailer when the com -
pact spare tire is installed on your
vehicle.
●Vehicles with emergency tire punc -
ture repair kit: Do not tow a traile r when the tire
installed is repa ired with the emer-
gency tire puncture repair kit.

3105-1. Before driving
Weight of the trailer itself plus the trailer
load should be within the maximum
towing capacity. Exceeding this weight
is dangerous. ( →P.618)
When towing a trailer, use a friction
coupler or friction st abilizer (sway con-
trol device).
Permissible drawbar load
Allocate the trailer load so that the
drawbar load is g reater than 25 kg
(55.1 lb.) or 4% of the towing capacity.
Do not let the draw bar load exceed the
indicated weight. ( →P.618)
■Information tag (manufac-
turer’s label)
Gross vehicle mass
The combined weight of the driver, pas -
sengers, luggage, towing hitch, total
curb mass and drawbar load should not
exceed the gross vehicle mass by more
than 100 kg (220.5 lb.). Exceeding this
weight is dangerous.
Maximum permissible rear axle
capacity
The weight borne by the rear axle
should not exceed the maximum per -
missible rear axle capacity by 15% or
more. Exceeding this weight is danger -
ous.
The values for towing capacity were
derived from testing conducted at sea
level. Take note t hat hybrid system out-
put and towing capacity will be reduced
at high altitudes.
B
A
B
WARNING
■When the gross vehicle mass or
maximum permissible axle capacity is exceeded
Failing to observe this precaution may
lead to an accident causing death or
serious injury.
●Add an additional 20.0 kPa (0.2
kgf/cm2 or bar, 3 psi) to the recom -
mended tire inflation pressure
value. ( →P.624)
●Do not exceed the established
speed limit for towing a trailer in built-up areas or 100 km/h (62
mph), whichever is lower.

3365-3. Operating the lights and wipers
equal to those of headlights, tail lights
or fog lights • When headlights or t ail lights of vehi-
cles ahead are turned off, dirty,
changing color, or not aimed properly • When the vehicle is hit by water,
snow, dust, etc. from a preceding
vehicle • When driving through an area of inter -
mittently changing brightness and
darkness • When frequently and repeatedly driv-
ing ascending/descending roads, or
roads with rough, bumpy or uneven surfaces (such as stone-paved roads,
gravel roads, etc.)
• When frequently and repeatedly tak - ing curves or driving on a winding
road
• There is a highly reflective object ahead of the vehicle, such as a sign or
mirror
• The back of a vehicle ahead is highly reflective, such as a container on a
truck
• The vehicle’s headlights are damaged or dirty, or are n ot aimed properly
• The vehicle is listi ng or titling due to a
flat tire, a trailer being towed, etc. • The high beams and low beams are
repeatedly being switched between in
an abnormal manner • The driver believes that the high
beams may be causing problems or
distress to other drivers or pedestrians nearby
• The vehicle is used in a territory in
which vehicles travel on the opposite side of the road o f the country for
which the vehicle is approved, for
example using a vehicle designed for right-hand traffic in a left-hand traffic
territory, or vice versa
• When going through the Straits of
Dover
■If “Headlight System Malfunction Visit Your Dealer” is displayed on
the multi-information display
The system may be malfunctioning. Have the vehicle i nspected by any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■Switching to the high beams
Push the lever away from you.
The Automatic High Beam indicator will
turn off and the h eadlight high beam
indicator will turn on.
Pull the lever to its original position to
activate the Automa tic High Beam sys-
tem again.
■Switching to the low beams
Press the Automatic High Beam
switch.
The Automatic High Beam indicator will
turn off.
Press the switch to activate the Auto-
matic High Beam system again.
Turning the high beams
on/off manually

357
5
5-5. Using the driving support systems
Driving
■Enabling/disabling the pre-col -
lision system
The pre-collisio n system can be
enabled/disabled on the screen
( →P.186) of the multi-information
display.
The system is automa tically enabled
each time the power switch is turned to
ON.
If the system is disabled, the PCS
warning light will turn on and a
message will be di splayed on the
multi-information display.
■Changing the pre-collision
warning timing
The pre-collision warning timing
can be changed on the screen
( →P.186) of the multi-information
display.
The warning timing setting is retained
when the power switch is turned to
OFF. However, if the pre-collision sys-
tem is disabled and re-enabled, the
operation timing will return to the
default setting (middle).
WARNING
●When inspecting the vehicle using
a drum tester su ch as a chassis
dynamometer or speedometer tes- ter, or when using an on vehicle
wheel balancer
●When a strong impact is applied to
the front bumper or front grille, due
to an accident or other reasons
●If the vehicle cannot be driven in a
stable manner, such as when the
vehicle has been in an accident or is malfunctioning
●When the vehicle is driven in a sporty manner or off-road
●When the tires are not properly inflated
●When the tires are very worn
●When tires of a size other than
specified are installed
●When tire chains are installed
●When a compact spare tire or an
emergency tire puncture repair kit is
used
●If equipment (snow p low, etc.) that
may obstruct the radar sensor or front camera is tem porarily installed
to the vehicle
Changing settings of the
pre-collision system

361
5
5-5. Using the driving support systems
Driving
• If a vehicle ahead has extremely high
ground clearance
• If a vehicle ahead is carrying a load
which protrudes pa st its rear bumper • If a vehicle ahead is irregularly
shaped, such as a tractor or side car
• If a vehicle ahead is a child sized bicy - cle, a bicycle that is carrying a large
load, a bicycle ridden by more than
one person, or a uniquely shaped bicycle (bicycle with a child seat, tan-
dem bicycle, etc.)
• If a pedestrian/or the riding height of a bicyclist ahead is shorter than approx -
imately 1 m (3.2 ft.) or taller than
approximately 2 m (6.5 ft.) • If a pedestrian/bi cyclist is wearing
oversized clothing (a rain coat, long
skirt, etc.), maki ng their silhouette obscure
• If a pedestrian is bending forward or
squatting or bicyclist is bending for - ward
• If a pedestrian/bicy clist is moving fast
• If a pedestrian is pushing a stroller, wheelchair, bicycle or other vehicle
• When driving in inclement weather
such as heavy rain , fog, snow or a
sandstorm • When driving through steam or smoke
• When the surrounding area is dim,
such as at dawn or dusk, or while at night or in a tunnel, making a detect -
able object appear to be nearly the
same color as its surroundings
• When driving in a place where the sur - rounding brightness changes sud -
denly, such as at the entrance or exit
of a tunnel • After the hybrid system has started
the vehicle has not been driven for a
certain amount of time • While making a left/right turn and for a
few seconds after making a left/right
turn • While driving on a curve and for a few
seconds after driving on a curve
• If your vehicle is skidding • If the front of the v ehicle is raised or
lowered
• If the wheels are misaligned
• If a wiper blade is blocking the front
camera • The vehicle is being driven at
extremely high speeds
• When driving on a hill • If the radar sensor or front camera is
misaligned
●In some situations such as the follow -
ing, sufficient braking force may not
be obtained, preventing the system from performing properly:
• If the braking functions cannot operate
to their full extent, such as when the brake parts are extremely cold,
extremely hot, or wet
• If the vehicle is not properly main - tained (brakes or ti res are excessively
worn, improper tire i nflation pressure,
etc.)
• When the vehicle is being driven on a gravel road or other slippery surface
■If VSC is disabled
●If VSC is disabled (→P.439), the pre- collision brake assist and pre-collision
braking functions are also disabled.