check engine TOYOTA RAV4 PRIME 2021 Owners Manual (in English)

4TABLE OF CONTENTS
Utility vehicle precautions.................................... 390
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 396
Remote Air Conditioning Sys- tem .............................. 405
Heated steering wheel/Front seat heaters/Front seat
heaters and ventilators/Rear
seat heaters ................ 407
6-2. Using the interior lights Interior lights list ............ 410
6-3. Using the storage features List of storage features . 413
Luggage compartment fea- tures ............................ 417
6-4. Using the other interior fea- tures
Other interior features ... 420
Garage door opener...... 435
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 444
Cleaning and protecting the vehicle interior ............. 447
7-2. Maintenance Maintenance requirements.................................... 450
General maintenance.... 451Emission inspection and
maintenance (I/M) programs
.................................... 454
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 455
Hood .............................. 457
Positioning a floor jack .. 458
Engine compartment ..... 460
12-volt battery................ 466
Tires .............................. 468
Tire inflation pressure .... 480
Wheels .......................... 482
Air conditioning filter ...... 483
Cleaning the DC/DC Con- verter air intake vent and fil-
ter ............................... 486
Wiper insert replacement .................................... 489
Electronic key battery .... 493
Checking and replacing fuses .................................... 495
Light bulbs ..................... 497
8-1. Essential information Emergency flashers....... 504
If your vehicle has to be stopped in an emergency
.................................... 505
If the vehicle is trapped in ris- ing water ...................... 506
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 507
6Interior features
7Maintenance and care
8When trouble arises

7
Toyota Safety Sense 2.0
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their elec-
tromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/ Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your
Toyota dealer for the location
of recording cameras. • Hybrid battery (traction bat-
tery) status
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
Vehicle data recording

15Pictorial index
Precautions against winter season ......................................P.387
To prevent freezing (windshield wiper de-icer)
*...................P.403
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.445
Replacing the wiper insert .................................... ...............P.489
Fuel filler door ............................................... .....................P.306
Refueling method ............................................... ..................P.306
Fuel type/fuel tan k capacity .................................................P.551
Charging port .................................................. .....................P.99
Charging method ................................................ .................P.114
Tires ....................................................................................P.468
Tire size/inflation pressure ................................... ................P.555
Winter tires/tire chain ........................................ ...................P.387
Checking/rotation/tire pressur e warning system ..................P.468
Coping with flat tires......................................... ....................P.527
Hood ....................................................................................P.457
Opening ........................................................ .......................P.457
Engine oil ..................................................... ........................P.552
Coping with overheat ........................................... ................P.544
Warning messages ..............................................................P.523
Headlights/side marker lights .................................. .........P.295
Turn signal lights ...............................................................P.289
Parking lights/dayt ime running lights .......................... ....P.295
LED accessory lights
*........................................................P.295
Tail lights/side marker lights ............................................P.295
Tail lights .................................................... ........................P.295
Back-up lights
Light bulbs of the exterior lights for driving
(Replacing method: P .497, Watts: P.556)
E
F
G
H
I
J
K
L
M
N

772-1. Plug-in hybrid system
2
Plug-in hybrid system
The plug-in hybrid system oper-
ates in the following modes.
The multi-information display can
be used to check which mode the
plug-in hybrid system is currently
being driven in. (P.160)
■EV mode
When a sufficient amount of
electricity is remaining after
charging
*1, EV driving is per-
formed using electricity stored in
the hybrid battery (traction bat-
tery).
*2
When in EV mode, the EV drive
mode indicator illuminates.
*1: The amount of remaining charge can be checked on the SOC
(State of Charge) gauge.
( P.165)
*2: Depending on the situation, EV
driving may be canceled and
both gasoline engine and electric
motor are used. ( P.82)
■AUTO EV/HV mode
Normally, the electricity stored
in the hybrid battery (traction
battery) is used for EV driving.
However, when more power is
required, such as for driving
uphill or accelerating suddenly,
the gasoline engine starts and
provides powerful acceleration
by strongly depressing the
accelerator pedal.
When the vehicle is in a condi-
tion where EV driving is possi-
ble, EV mode and AUTO EV/HV
mode can be switched by oper-
ating the switch. ( P.78)
When in AUTO EV/HV mode, the
AUTO EV/HV mode indicator illumi-
nates.
■HV mode
When in HV mode, the vehicle is
driven using both the gasoline
Plug-in hybrid system
operation mode

812-1. Plug-in hybrid system
2
Plug-in hybrid system
using only the electric motor)* is
possible. However, depending
on the situation, EV driving may
be canceled and both gasoline
engine and electric motor are
used ( P.82). Also, if a little
electricity is remaining in the
hybrid battery (traction battery),
HV mode is automatically
selected. To drive in EV mode
long, observe the followings.
 Avoid sudden acceleration
and sudden deceleration, and
be sure to drive smoothly. If
you repeatedly accelerate,
the hybrid battery (traction
battery) charge will deplete
quickly. Also, EV driving may
be canceled by rapid acceler-
ation or vehicle speed.
 Restrain your speed as much
as possible. The distance that
can be driven in EV mode will
reduce considerably at high
speeds.
*: The EV driving range can be
checked using the multi-informa-
tion display. ( P.172)
■When in AUTO EV/HV mode
Only the electric motor is used
for EV driving
* during normal
driving, but when the accelera-
tor pedal is strongly depressed,
the gasoline engine starts.
( P.82)
Also, when the hybrid battery
(traction battery) level is low, the
mode switches to HV mode automatically the same as in EV
mode.
AUTO EV/HV mode is suitable
for driving conditions when more
power is required, such as for
driving uphill or accelerating
suddenly. However, because
the gasoline engine will start
more easily, it is recommended
to drive in EV mode usually.
*: The EV driving range can be
checked using th e multi-informa-
tion display. ( P.172)
■When in HV mode
The vehicle can be used in the
same way as a standard hybrid
vehicle.
In HV mode, controls are pri-
marily carried out as follows in
accordance with the driving con-
ditions.
 The gasoline engine stops
*
when the vehicle is stopped.
 During start off, the electric
motor (traction motor) drives
the vehicle.
 During normal driving, the
gasoline engine and electric
motor (traction motor) are
controlled effectively, and the
vehicle is driven with optimum
fuel efficiency. Also, when
necessary, the electric motor
(traction motor) operates as
an electrical generator to
charge the hybrid battery
(traction battery).

842-1. Plug-in hybrid system
●Sounds from the hybrid system
may be heard when the back door
is open.
●Sounds may be heard from the
transmission when the gasoline
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard
when accelerating sharply.
●Sounds may be heard due to
regenerative braking when the
brake pedal is dep ressed or as
the accelerator pedal is released.
●Vibration may be felt when the
gasoline engine starts or stops.
●Cooling fan sounds may be heard
from the air intake vent under the
rear seat. ( P.91)
●Sounds may be heard from near
the hybrid battery (traction battery)
in accordance with the operation
of the air conditioning system or
“Battery Cooler” ( P.116).
■Maintenance, repair, recycling,
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling
and disposal. Do not dispose of the
vehicle yourself.
In order to make EV mode or
AUTO EV/HV mode available,
charge the hybrid battery (trac-
tion battery) from an external
power source before using the
vehicle.
Even if charging t he hybrid battery
(traction battery) has not been com-
pleted, the vehicle can be driven.
However, if there is not enough
charge remaining, it is possible that
the vehicle canno t be driven in EV
mode or AUTO EV/HV mode or the
EV driving range will become shorter.
■Refilling fuel
Plug-in hybrid vehicles can be
driven using electricity charged from
an external power source. However,
as the gasoline engine is used
depending on the situation ( P.82)
even if in EV mode or AUTO EV/HV
mode, and the gasoline engine is
provided on board as a power
source for driving in HV mode, it is
needed to refueling the vehicle.
Check the fuel a mount and refill
immediately when the fuel level
becomes low. ( P.306)
■If the vehicle is not used for a
long time
●The 12-volt battery may dis-
charge. In this e vent, charge the
12-volt battery. ( P.539)
In order to prevent the hybrid bat-
tery (traction batt ery) from becom-
ing extremely low in charge,
charge the hybrid battery (traction
battery) from external power
source or start th e hybrid system
at least once every 2 or 3 months,
and turn the power switch off after
the gasoline engine has stopped
automatically. ( If the gasoline
engine does not start up even
after approximately 10 seconds
have passed since the “READY”
indicator came on, the power
Charging ( P.99)

852-1. Plug-in hybrid system
2
Plug-in hybrid system
switch can be turned to off without
any further action.)
When the 12-volt battery is dis-
charged, refer to P.539, “If the 12-
volt battery is discharged” and
perform the corr ection procedure.
●When the vehicle is left with the
AC charging cable connected, the
electricity consumption amount of
the 12-volt battery increases due
to controls, such as the system
checking, operating. When the AC
charging cable is not needed,
immediately remove it from the
vehicle.
When driving with the gasoline
engine stopped, a sound, which
changes in accordance with the
driving speed, will be played in
order to warn people nearby of
the vehicle’s approach. The
sound will stop when the vehicle
speed exceeds approximately
22 mph (35 km/h).
■Acoustic Vehicle Alerting Sys-
tem
In the following cases, the Acoustic
Vehicle Alerting Sy stem may be dif-
ficult for surrounding people to hear.
●In very noisy areas
●In the wind or the rain
Also, as the Acoustic Vehicle Alert-
ing System is installed on the front
of the vehicle, it may be more diffi-
cult to hear from the rear of the vehi-
cle compared to the front.
■When “Acoustic Vehicle Alert-
ing System Malfunction Visit
your Dealer” is displayed on the
multi-information display
The Acoustic Vehicle Alerting Sys- tem may be malf
unctioning. Have
the vehicle inspected by your
Toyota dealer immediately.
*: This function can only be used in
the mainland U.S.A. It cannot be
used in other states and territo-
ries, including Alaska and Hawaii.
This system operates based on
the driving situation and traffic
information to enhance fuel
economy.
For details about Predictive effi-
cient drive, refer to “NAVIGA-
TION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL”.
 When the vehicle approaches
to predictive deceleration sup-
port points registered in the
navigation system, the “Refer-
ence operation range” ( ) of
the ECO Accelerator Guid-
ance ( P.173) on the multi-
information display will be
turned off to encourage the
driver to reduce excessive
acceleration.Acoustic Vehicle Alerting
System
Predictive efficient drive
(predictive deceleration
support) (vehicles with
navigation system)
*
A

932-1. Plug-in hybrid system
2
Plug-in hybrid system
Shift the shift lever to D when
stopped at a traffic light, or driv-
ing in heavy traffic etc. Shift the
shift lever to P when parking.
When using the N, there is no
positive effect on fuel consump-
tion. In the N, the gasoline
engine operates but electricity
cannot be generated. Also,
when using the air conditioning
system, etc., the hybrid battery
(traction battery) power is con-
sumed.
Drive your vehicle smoothly.
Avoid abrupt acceleration and
deceleration. Gradual accel-
eration and deceleration will
make more effective use of
the electric motor (traction
motor) without having to use
gasoline engine power.
 Avoid repeated acceleration.
Repeated acceleration con-
sumes hybrid battery (trac-
tion battery) power, resulting
in poor fuel consumption. Bat-
tery power can be restored by
driving with the accelerator
pedal slightly released.
Make sure to operate the brakes
gently and a timely manner. A greater amount of electrical
energy can be regenerated
when slowing down.
Repeated acceleration and
deceleration, as well as long
waits at traffic lights, will lead to
high fuel and electricity con-
sumption. Check traffic reports
before leaving and avoid delays
as much as possible. When driv-
ing in a traffic jam, gently
release the brake pedal to allow
the vehicle to move forward
slightly while avoiding overuse
of the accelerator pedal. Doing
so can help control excessive
electricity and fuel consumption.

Control and maintain the vehi-
cle at a constant speed.
Before stopping at a toll booth
or similar, allow plenty of time
to release the accelerator and
gently apply the brakes. A
greater amount of electrical
energy can be regenerated
when slowing down.
 Electricity consumption will
increase significantly when
driving at high speeds in EV
mode or AUTO EV/HV mode.
If there will be a long distance
to the next external charging
point after leaving a freeway,
it is recommended to drive in
Shift lever operation
Accelerator pedal/brake
pedal operation
When braking
Delays
Highway driving

942-1. Plug-in hybrid system
HV mode while on the free-
way and change to EV mode
or AUTO EV/HV mode after
leaving the freeway. (P.78)
 Turn the “A/C” switch off
when it is not needed. Doing
so can help reduce excessive
electricity and fuel consump-
tion.
In summer: When the ambient tem-
perature is high, use the recircu-
lated air mode. Doing so will help to
reduce the burden on the air condi-
tioning system and reduce electric-
ity and fuel consumption as well.
In winter: Avoid excessive and
unnecessary use o f the heater.
Usage of the heated steering wheel
(if equipped) ( P.407) and seat
heaters ( P.408) are effective.
 Using the Remote Air Condi-
tioning System ( P.405)
while the AC charging cable is
connected to the vehicle can
reduce electricity consump-
tion immediately after starting
off by operating air condition-
ing mainly using electricity
from an external power
source.
 When setting the charging
schedule, setting the charging
mode to “Departure” and “Cli-
mate Prep” to on can reduce
electricity consumption imme-
diately after starting off by
operating air conditioning before charging is completed.
(
P.130)
Make sure to check the tire infla-
tion pressure frequently. If there
is improper tire inflation pres-
sure in the tires, the EV driving
range will become shorter, and
fuel consumption when in HV
mode will increase.
Also, as snow tires can cause
large amounts of friction, their
use on dry roads can lead to
increased fuel and electricity
consumption.
Carrying heavy luggage will lead
to poor fuel economy. Avoid car-
rying unnecessary luggage.
Installing a large roof rack will
also cause poor fuel economy.
Since the gasoline engine starts
up and cuts out automatically,
warming up is not necessary.
Air conditioning
Checking tire inflation
pressure
Luggage
Warming up before driv-
ing

1873-1. Instrument cluster
3
Vehicle status information and indicators
Audio system screen
Multi-information display
Meter control switches
(P.171)
The energy monitor can be used
to check the vehicle drive status,
hybrid system operation status
and energy regeneration status.
■Display
Multi-information display
Press or of the meter
control switches on the steering
wheel and select , and then press or to select
the energy monitor display.
Audio or Audio Plus (vehicles
without Data Communication
Module)
1 Press the “MENU” button.
2 Select “Info” on the “Menu”
screen.
If a screen other than “Energy mon-
itor” is displayed, select “Energy”.
Audio or Audio Plus (vehicles
with Data Communication
Module)/Premium Audio
1 Press the “MENU” button.
2 Select “Info” on the “Menu”
screen.
3 Select “ECO” on the “Infor-
mation” screen.
If a screen other than “Energy mon-
itor” is displayed, select “Energy”.
■Reading the display
The arrows will appear in accor-
dance with the energy flow.
When there is no energy flow,
arrows will not be displayed.
The color of the arrows will change
as follows
Green: When the hybrid battery
(traction battery) is regenerated or
charged.
Yellow: When the hybrid battery
(traction battery) is in use.
Red: When the gasoline engine is
in use.
Energy monitor/con-
sumption screen
You can view the status of
your vehicle on the multi-
information display and the
audio system screen
*.
*: For navigation system or multi- media system
System components
Energy monitor
A
B
C