key battery TOYOTA RAV4 PRIME 2021 Owners Manual (in English)

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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
Utility vehicle precautions.................................... 390
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 396
Remote Air Conditioning Sys- tem .............................. 405
Heated steering wheel/Front seat heaters/Front seat
heaters and ventilators/Rear
seat heaters ................ 407
6-2. Using the interior lights Interior lights list ............ 410
6-3. Using the storage features List of storage features . 413
Luggage compartment fea- tures ............................ 417
6-4. Using the other interior fea- tures
Other interior features ... 420
Garage door opener...... 435
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 444
Cleaning and protecting the vehicle interior ............. 447
7-2. Maintenance Maintenance requirements.................................... 450
General maintenance.... 451Emission inspection and
maintenance (I/M) programs
.................................... 454
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 455
Hood .............................. 457
Positioning a floor jack .. 458
Engine compartment ..... 460
12-volt battery................ 466
Tires .............................. 468
Tire inflation pressure .... 480
Wheels .......................... 482
Air conditioning filter ...... 483
Cleaning the DC/DC Con- verter air intake vent and fil-
ter ............................... 486
Wiper insert replacement .................................... 489
Electronic key battery .... 493
Checking and replacing fuses .................................... 495
Light bulbs ..................... 497
8-1. Essential information Emergency flashers....... 504
If your vehicle has to be stopped in an emergency
.................................... 505
If the vehicle is trapped in ris- ing water ...................... 506
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 507
6Interior features
7Maintenance and care
8When trouble arises

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
If you think something is wrong .......................... 509
If a warning light turns on or a warning buzzer sounds 511
If a warning message is dis- played.......................... 523
If you have a flat tire...... 527
If the hybrid system will not start ............................. 534
If you lose your keys ..... 536
If the fuel filler door cannot be opened ........................ 536
If the electronic key does not operate properly .......... 537
If the 12-volt battery is dis- charged ....................... 539
If your vehicle overheats 544
If the vehicle becomes stuck .................................... 548
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 550
Fuel information ............ 557
Tire information ............. 559
9-2. Customization Customizable features .. 569
9-3. Initialization Items to initialize ........... 582
10-1.For owners Reporting safety defects for U.S. owners................. 584Seat belt instructions for
Canadian owners (in
French) ........................ 585
SRS airbag instructions for Canadian owners (in
French) ........................ 586
What to do if... (Trouble- shooting) ..................... 596
Alphabetical Index ........ 599
9Vehicle specifications
10For owners
Index

741-4. Theft deterrent system
If a door is unlocked using the
mechanical key while the alarm is
set, a warning will sound intermit-
tently for approximately 10 seconds.
If the alarm is not canceled or
stopped during this time, the warn-
ing pattern change s and the warn-
ing sounds for a certain period of
time.
●A person inside the vehicle opens
a door or hood, or unlocks the
vehicle using an inside lock but-
ton.
●The 12-volt battery is recharged or
replaced when the vehicle is
locked. ( P.539)
■Alarm-operated door lock
In the following cases, depending
on the situation, th e door may auto-
matically lock to p revent improper
entry into the vehicle:
●When a person remaining in the vehicle unlocks the door and the
alarm is activated.
●While the alarm i
s activated, a
person remaining in the vehicle
unlocks the door.
●When recharging or replacing the
12-volt battery.
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.

1292-2. Charging
2
Plug-in hybrid system
has accumulated.
■When the outside temperature
is low or high
The level shown on the SOC (State
of Charge) gauge ( P.165) may
drop slightly when the power switch
is turned to ON, e ven if charging
has been completed and the hybrid
battery (traction battery) is fully
charged. However, this does not
indicate a malfunction.
■When removing the charging
connector
Press the latch release button,
check that the lever raises up, and
then pull the charging connector
towards you.
If the lever does not raise up even
after the latch release button is
pressed, the charging connector is
locked. If this occurs, unlock the
doors using the smart key system or
wireless remote control to unlock
the charging connector. ( P.107)
■If the charging connector can-
not be unlocked
 P.110
WARNING
■After charging
Remove the plug if it will not be
used for a long time.
Dirt and dust may accumulate
plug or outlet, which could cause
a malfunction or fire, possibly
leading to death or serious injury.
NOTICE
■After charging
●Store the AC charging cable out
of reach from infants and chil-
dren.
●After disconnecting the charging
connector from the AC charging
inlet, make sure to put on the
AC charging inlet cap and close
the charging port lid. If the AC
charging inlet cap is not put on,
water or foreign objects may
enter the AC cha rging inlet,
which could lead to vehicle
damage.
●After removing the plug from the
outlet, keep it in a safe place
free from moisture and dust.
The AC charging cable or plug
may be damaged if the cable is
stepped on or ridden over by
the vehicle.

1944-1. Key information
4-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.217)
• Operating the wireless remote control function ( P.196)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a
message will be dis played on the
multi-information display when the hybrid system stops.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. (
P.218)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote contro l does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur- face does not turn on.
You can replace the battery by your-
self ( P.493). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
●If the electronic key is near the
vehicle for longer than necessary,
even if the smart key system is not
operated, the key battery may
become depleted faster than nor-
mal.
■If a message regarding the state
of the electronic key or power
switch mode, e tc. is shown
To prevent trapping the electronic
key inside the vehicle, leaving the
vehicle carrying the electronic key
Keys
Key types
A
B
C

1954-1. Key information
4
Before driving
on your person without turning the
power switch to OFF or other pas-
sengers from unintentionally taking
the key out of the vehicle, etc., a
message that prompts the user to
confirm the state of the electronic
key or power switch mode may be
shown on the multi -information dis-
play. In those cases, follow the
instructions on the display immedi-
ately.
■If “Key Battery Low Replace
Key Battery” is displayed on
the multi-information display
The electronic key has a low bat-
tery. Replace the electronic key bat-
tery. ( P.493)
■Replacing the battery
 P.493
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehicle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is displayed on the
multi-information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer
to check if an unknown electronic
key (other than those in your pos-
session) has been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach m etallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.
●Do not attach a s ticker or any-
thing else to the surface of the
electronic key.
●Do not place the keys near
objects that produce magnetic
fields, such as TVs, audio sys-
tems and induction cookers.
●Do not place the keys near
medical electrical equipment
such as low-frequency therapy
equipment or microwave ther-
apy equipment, and do not
receive medical attention with
the keys on your person.
■Carrying the electronic key
on your person
Carry the electronic key 3.9 in.
(10 cm) or more away from elec-
tric appliances that are turned on.
Radio waves emitte d from electric
appliances within 3.9 in. (10 cm)
of the electronic key may interfere
with the key, cau sing the key to
not function properly.
■In case of a smart key system
malfunction or other key-
related problems
 P.537
■When an electronic key is lost
 P.536

1964-1. Key information
The electronic keys are
equipped with the following
wireless remote control:Locks all the doors ( P.198)
Unlocks all the doors
( P.198)
Opens the side windows
*1
and the moon roof
*1, 2 or
panoramic moon roof
*1, 2
( P.198)
Opens and closes the power
back door
*2 (  P.207)
Operates Remote Air Condi-
tioning System ( P.405)
Sounds the alarm ( P.196)
*1: These settings must be custom-
ized at your Toyota dealer.
*2: If equipped
■Theft deterrent panic mode
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button on the electronic key.
■Conditions affecting operation
 P.218
To take out the mechanical key,
slide the release lever and
take the key out.
The mechanical key can only be
inserted in one direction, as the key
only has grooves on one side. If the
key cannot be inserted in a lock cyl-
inder, turn it over a nd re-attempt to
insert it.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical k ey together with
the electronic key. If the electronic
key battery is depleted or the entry
function does not operate properly,
you will need the mechanical key.
(  P.537)
Wireless remote control
A
B
C
D
E
F
8VLQJWKHPHFKDQLFDO\
NH\
A

2004-2. Opening, closing and locking the doors
■Door lock buzzer
If an attempt to lock the doors using
the smart key system is made when
a door other than t he door you are
locking is open, a buzzer sounds
continuously for 5 seconds. Fully
close all the doors, and lock the
vehicle once more.
■Setting the alarm (if equipped)
Locking the doors will set the alarm
system. ( P.73)
■Conditions affecting the opera-
tion of the smart key system or
wireless remo te control
 P.218
■If the smart key system or the
wireless remote control does
not operate properly
●Use the mechanical key to lock
and unlock the doors. ( P.537)
●Replace the key battery with a
new one if it is depleted. ( P.493)
■If the 12-volt battery is dis-
charged
The doors cannot be locked and
unlocked using the smart key sys-
tem or wireless remote control. Lock
or unlock the doors using the
mechanical key. ( P.537)
■Rear seat reminder function
●In order to remind you not to for-
get luggage, etc. in the rear seat,
when the power switch is turned to
OFF after any of the following con-
ditions are met, a buzzer will
sound and a message will be dis-
played on the multi-information
display for approximately 6 sec-
onds. • The hybrid system is started
within 10 minutes after opening
and closing a rear door.
• A rear door has been opened and
closed after the hybrid system
was started.
However, if a rear door is opened
and then closed within approxi-
mately 2 seconds, the rear seat
reminder function may not operate.
●The rear seat reminder function
determines that luggage, etc. has
been placed in a rear seat based
on opening and closing of a rear
door. Therefore, depending on the
situation, the rear seat reminder
function may not operate and you
may still forget luggage, etc. in the
rear seat, or it may operate unnec-
essarily.
●The rear seat reminder function
can be enabled/disabled.
(  P.569)
■Customization
Settings (e.g. unlocking function
using a key) can be changed.
(Customizable features:  P.573)
WARNING
■To prevent an accident
Observe the following precautions
while driving the vehicle.
Failure to do so may result in a
door opening and an occupant
could be thrown out of the vehicle,
resulting in dea th or serious
injury.
●Ensure that all doors are prop-
erly closed and locked.
●Do not pull the inside handle of
the doors while driving.
Be especially careful for the
front doors, as the doors may
be opened even if the inside
lock buttons are in locked posi-
tion.

2184-2. Opening, closing and locking the doors
●When an exterior alarm sounds
once for 5 seconds
●When an interior alarm pings con-
tinuously
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the 12-
volt battery from being discharged
while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in an area of approxi mately 11.5 ft.
(3.5 m) of the outside of the vehi-
cle for 2 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s
door. In this case, take hold of the
driver’s door handle, or use the
wireless remote control or the mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing
and holding .
Confirm that the ele ctronic key indi-
cator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
tact with, or is c overed by the fol-
SituationCorrection pro-
cedure
An attempt was
made to lock the
vehicle while a
door was open.Close all of the
doors and lock
the doors again.
SituationCorrection pro-cedure
The power
switch was
turned to ACC
while the driver’s
door was open
(or the driver’s
door was opened
while the power
switch was in
ACC).
Turn the power
switch to OFF
and close the
driver’s door.