phone TOYOTA RAV4 PRIME 2021 Owners Manual (in English)

9
information if they have access
to the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the lessee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota
may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle. Special handling may apply,
See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
the airbags, seat belt preten-
sioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
Scrapping of your Toyota
Perchlorate Material
WARNING
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which could lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attention to driving. Any-
thing that distrac ts the driver,
such as adjusting controls, talking
on a cellular phone or reading can
result in a collision with resulting
death or serious injury to you,
your occupants or others.

20Pictorial index
Meter control switches ......................................................P.171
Paddle shift switches
*1......................................................P.287
Phone switch
*2
LTA (Lane Tracing Assist) sw itch ....................................P.323
Vehicle-to-vehicle distance switch ...................................P.342
Cruise control switches
Dynamic radar cruise control with full-speed range ............. P.336
Audio remote control switches
*2
Talk switch*2
*1
: If equipped
*2: Refer to “NAVIGATI ON AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
A
B
C
D
E
F
G
H

661-3. Emergency assistance
1-3.Emergency assistance
Microphone
“SOS” button
LED light indicators
Safety Connect
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by
Toyota’s designated
response center, which
operates 24 hours per day, 7
days per week.
Safety Connect service is
available by subscription on
select, telematics hardware-
equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States,
Toyotapr.com in Puerto
Rico and Toyota.ca in Can-
ada. All use of the Safety
Connect service is subject
to such then-applicable
Terms and Conditions.
System components
A
B
C

691-3. Emergency assistance
1
For safety and security
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscription term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska, Puerto Rico
and Canada, and Enhanced
Roadside Assistance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification,
Emergency Assist ance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect ser vices are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer support in multiple lan-
guages. The Safety Connect system will offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
 Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your
Toyota dealer)
 No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
Safety Connect LED light
Indicators
Safety Connect services

711-3. Emergency assistance
1
For safety and security
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect

1322-2. Charging
■To make sure that the charging
schedule function operates cor-
rectly
Check the following items.
●A d j u s t t h e c l o c k t o t h e c o r r e c t t i m e
(  P.169)
●The calendar is set to the correct
date ( P.177)
●Check that the power switch is
turned off
●After registering the charging
schedule, connect the AC
charging cable
The charging sta rt time is deter-
mined based on the charging
schedule at the time that the AC
charging cable was connected.
●After connecting the AC charging
cable, check that the charging
indicator of the charging port
flashes ( P.100)
●Do not use an ou tlet that has a
power cut off function (including a
timer function)
Use an outlet that constantly sup-
plies electricity. For outlets where
the power is cut off due to a timer
function, etc., charging may not be
carried out according to plan if the
power is cut off during the set
time.
■When the AC charging cable
remains connected to the vehi-
cle
Even if multiple consecutive
charging schedules are registered,
the next charge will not be carried
out according to the charging
schedule until the AC charging
cable is removed and reconnected
after charging completes. Also,
when the hybrid battery (traction
battery) is fully charged, charging
according to the charging schedule
will not be carried out.
■“Climate Prep”
●When the air conditioning-linked
setting is turned on, the air condi-
tioning operates until the set departure time. Therefore, the air
conditioning will co
nsume electric-
ity and charging may not complete
by the set departure time.
●If the hybrid batte ry (traction bat-
tery) is fully charged, charging will
not be carried o ut, even if the
charging schedule is set. How-
ever, if “Climate Prep” is turned
on, the air conditioning will oper-
ate only once when it nears the
time set in “Departure”. If this
occurs, the air conditioning will
consume electricity and the
remaining charge of the hybrid
battery (traction battery) when
departing may be decreased.
●When the doors are unlocked, the
air conditioning system does not
operate.
■Smartphone-linked operation
(vehicles with Premium Audio)
After applying to Toyota Apps, it is
possible to use the smartphone
application to change charging
schedule settings.
For details about Toyota Apps, refer
to
http://www.toyota.com/connectedse
rvices in the United States and
http://www.toyota.ca/connected
in
Canada.
■When charging schedules are
ignored
When the following operations are
performed while the charging
schedule is on standby, charging
schedule is temporarily canceled
and charging is started.
●When the Remote Air Condition-
ing System ( P.405) is operated
●When turning “My Room Mode”
on ( P.144)
●When turning “Charge Now” on
( P.137, 142)
●When an operation that temporar-
ily cancel charging using the
charging schedule ( P.125)

1502-2. Charging
■Cannot change charging schedule from smartphone applica-
tion (vehicles with Premium Audio)
*
*: In order to use the smartphone application, it is necessary to apply to
Toyota Apps. For details about Toyota Apps, refer to
http://www.toyota.com/connectedservices
in the United States and
http://www.toyota.ca/connected
in Canada.
■Charging starts, even though charging schedule is registered
AC charging cable i s not connected
to vehicleBefore using the charging schedule,
connect the AC charging cable.
Incorrect charging mode selected
Check the charging mode setting.
(  P.130)
When the charging mode is “Start”,
charging starts at the set time, but
when it is “Departure”, charging is
completed by the set time. (The
charging start time is automatically
controlled by the system.)
Likely causeCorrection procedure
Smartphone is outsi de its coverage
area
Check the signal strength. If the
smartphone is outside its coverage
area, move to a pl ace with a better
signal.
Likely causeCorrection procedure
“Charge Now” is set to on
When charging according to the
charging schedule, set “Charge
Now” to off. ( P.137, 142)
Charging schedule is set to offCheck that charging schedule is not
set to off. ( P.135, 136)
Charging mode is set to “Departure”
and schedule departure time is close
to current time
When the system determines that
there is no time to finish charging by
the set scheduled departure time, it
starts charging. Check the charging
schedules.
Likely causeCorrection procedure

1803-1. Instrument cluster
Select to set up the following items.
• “Hybrid System”
Select to enable/disable the ECO
Accelerator Guidance (P.173).
• “Fuel Economy”
Select to change the display on
Fuel Economy ( P.172).
• “Power Consumption”
Select to change the display on
Power Consumption ( P.172).
 (Audio settings) (if
equipped)
Select to enable/disable
screen.
 (Vehicle information dis-
play settings)
• “Display Contents”
Select to set up the following items.
“Energy monitor”:
Select to enable/disable the Energy
monitor ( P.187)
“AWD”:
Select to enable/disable the AWD
system display ( P.176).
• “Drive Info Type”
Select to change the drive informa-
tion type display between trip and
total. ( P.176).
• “Drive Info Items”
Select to set the items on the upper
and lower side of the drive informa-
tion screen from three items, aver-
age speed, distance and total time.
 “Closing Display”
Select to set the i tems displayed
when the power switch is turned off.
 “Pop-Up Display” (if
equipped)
Select to enable/d isable the follow-
ing pop-up displays, which may
appear in some situations.
• Intersection guidance display of the navigation s ystem-linked sys-
tem (if equipped)
• Incoming call display of the hands-free phone system (if
equipped)
• Audio operation (if equipped)
• Volume operation (if equipped)
• Voice control (if equipped)
 “Calender”
Select to set up the calender.
This can only be set if GPS calibra-
tion of clock is turn ed off in the mul-
timedia system settings.
 “MID OFF”
A blank screen is displayed.
“Default Settings”
Select to reset the meter display
settings.
■Suspension of the settings dis-
play
●In the following situations, opera-
tion of the settings display will be
temporarily suspended.
• When a warning message
appears on the multi-information
display
• When the vehicle begins to move
●Settings for functions not
equipped to the vehicle are not
displayed.
●When a function is turned off, the
related settings for that function
are not selectable.

1944-1. Key information
4-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.217)
• Operating the wireless remote control function ( P.196)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a
message will be dis played on the
multi-information display when the hybrid system stops.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. (
P.218)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote contro l does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur- face does not turn on.
You can replace the battery by your-
self ( P.493). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
●If the electronic key is near the
vehicle for longer than necessary,
even if the smart key system is not
operated, the key battery may
become depleted faster than nor-
mal.
■If a message regarding the state
of the electronic key or power
switch mode, e tc. is shown
To prevent trapping the electronic
key inside the vehicle, leaving the
vehicle carrying the electronic key
Keys
Key types
A
B
C

2194-2. Opening, closing and locking the doors
4
Before driving
lowing metallic objects
• Cards to which al uminum foil is
attached
• Cigarette boxes that have alumi-
num foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless key (that
emits radio waves) is being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless
communication devices
• Another vehicle’s electronic key or a wireless key that emits radio
waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted.
If the doors cannot be
locked/unlocked using the smart key
system, lock/unlock the doors by
performing any of the following:
●Bring the electronic key close to
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol. If the doors cannot be
locked/unlocked us ing the above
methods, use the mechanical key.
(  P.196)
If the hybrid system cannot be
started using the smart key system,
refer to P.538.
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru-
ment panel, luggage cover or
floor, or in the door pockets or
glove box when the hybrid system
is started or power switch modes
are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-
side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to lo ck or unlock the
vehicle. (For vehicles equipped
with sensors on the rear door han-
dles, it is possible to lock (but not
unlock) all the doors using a door
handle that is not being detected
by the electronic key.)
●Even if the electro nic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock if a large
amount of water splashes on the
door handle, such as in the rain or
in a car wash when the electronic
key is within the effective range.
(The doors will au tomatically be
locked after approximately 60 sec-
onds if the doors are not opened
and closed.)