warning TOYOTA RAV4 PRIME 2021 Owners Manual

2665-1. Before driving
For example, if the “XXX”
amount equals 1400 lbs. and
there will be five 150 lb passen-
gers in your vehicle, the amount
of available cargo and luggage
load capacity is 650 lbs. (1400 -
750 (5  150) = 650 lbs.)
(5) Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity calcu-
lated in Step 4.
(6) If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your vehi-
cle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
( P.268) Cargo capacity
Total load capacity (vehicle
capacity weight) (
P.550)
When 2 people with the com-
bined weight of A lb. (kg) are rid-
ing in your vehicle, which has a
total load capacity (vehicle
capacity weight) of B lb. (kg),
the available amount of cargo
and luggage load capacity will
be C lb. (kg) as follows:
B
*2 lb. (kg) - A*1 lb. (kg) = C*3 lb.
(kg)
*1: A = Weight of people
*2: B = Total load capacity
*3: C = Available cargo and luggage load
In this condition, if 3 more passen-
gers with the combined weight of D
lb. (kg) get on, the available cargo
and luggage load will be reduced E
lb. (kg) as follows:
C lb. (kg) - D*4 lb. (kg) = E*5 lb.
(kg)
*4: D = Additional weight of people
*5: E = Available cargo and luggage
WARNING
■Capacity and distribution
●Do not exceed the maximum
axle weight rating or the total
vehicle weight rating.
●Even if the tota l load of occu-
pant’ weight and the cargo load
is less than the total load capac-
ity, do not ap ply the load
unevenly. Improper loading may
cause deteriorat ion of steering
or braking control which may
cause death or serious injury.
Calculation formula for
your vehicle
A
B

2675-1. Before driving
5
Driving
load
As shown in the example above,
if the number of occupants
increases, the cargo and lug-
gage load will be reduced by an
amount that equals the
increased weight due to the
additional occupants. In other
words, if an increase in the num-
ber of occupants causes an
excess of the total load capacity
(combined weight of occupants
plus cargo and luggage load),
you must reduce the cargo and
luggage on your vehicle.
WARNING
■When loading cargo on the
roof luggage carrier (if
equipped)
Observe the following precau-
tions:
●Place the cargo so that its
weight is distributed evenly
between the front and rear
axles.
●If loading long or wide cargo,
never exceed the vehicle overall
length or width. ( P.550)
●Before driving, make sure the
cargo is securel y fastened on
the roof luggage carrier.
●Loading cargo on the roof lug-
gage carrier will make the cen-
ter of gravity of the vehicle
higher. Avoid high speeds, sud-
den starts, sharp turns, sudden
braking or abrupt maneuvers,
otherwise it may result in loss of
control or vehicle rollover due to
failure to operate this vehicle
correctly and resu lt in death or
serious injury.
●If driving for a long distance, on
rough roads, or at high speeds,
stop the vehicle now and then
during the trip to make sure the
cargo remains in its place.
●Do not exceed 176.4 lb. (80 kg)
cargo weight on the roof lug-
gage carrier.
NOTICE
■When loading cargo on the
roof luggage carrier (if
equipped)
Be careful not to scratch the sur-
face of the moon roof (if
equipped) or the panoramic moon
roof (if equipped).

2685-1. Before driving
■Total load capacity and seating
capacity
These details are also described on
the tire and loading information
label. ( P.480)
Vehicle load limits
Vehicle load limits include
total load capacity, seating
capacity, TWR (Trailer
Weight Rating) and cargo
capacity.
 Total load capacity (vehicle
capacity weight): P.550
Total load capacity means the
combined weight of occu-
pants, cargo and luggage.
 Seating capacity: P.550
Seating capacity means the
maximum number of occu-
pants whose estimated aver-
age weight is 150 lb. (68 kg)
per person.
 TWR (Trailer Weight Rat-
ing): P.273, 550
TWR means the maximum
gross trailer weight (trailer
weight plus its cargo weight)
that your vehicle is able to
tow.
 Cargo capacity
Cargo capacity may increase
or decrease depending on the
weight and the number of
occupants.
WARNING
■Overloading the vehicle
Do not overload the vehicle. It
may not only cause damage to
the tires, but also degrade steer-
ing and braking ability, resulting in
an accident.

2705-1. Before driving
WARNING
■Trailer towing precautions
To tow a traile r safely, use
extreme care and drive the vehi-
cle in accordance with the trailer’s
characteristics and operating con-
ditions. Failure to do so could
cause an accident resulting in
death or serious injury. Vehicle
stability and braking performance
are affected by trailer stability,
brake setting and performance,
and the hitch. Your vehicle will
handle differently when towing a
trailer.
■To avoid accident or injury
●Do not exceed the TWR,
unbraked TWR, GCWR, GVWR
or GAWR.
●Adjust the tongue weight within
the appropriate range. Place
heavier loads as close to the
trailer axle as possible.
●Do not exceed 65 mph (104
km/h), the posted towing speed
limit or the speed limit for your
trailer as set fort h in your trailer
owner’s manual, whichever is
lowest. Slow down sufficiently
before making a turn, in cross
winds, on wet or slippery sur-
face, etc. to help avoid an acci-
dent. If you experience a
vehicle-trailer instability from
reducing a certain speed, slow
down and make sure you keep
your vehicle speed under the
speed of which you experience
the instability.
●Do not make jerky, abrupt or
sharp turns.
●Do not apply the brakes sud-
denly as you may skid, resulting
in jackknifing and loss of vehicle
control. This is especially true
on wet or slippery surfaces.
●Do not exceed the trailer hitch
assembly weight, gross vehicle
weight, gross axle weight and
trailer tongue weight capacities.
●Do not use dynamic radar
cruise control with full-speed
range when towing.
●Slow down and downshift
before descending steep or long
downhill grades. Do not make
sudden downshifts while
descending steep or long down-
hill grades.
●Vehicle-trailer in stability is more
likely on steep long downhills.
Before descending steep or
long downhill grades, slow
down and downshift. Do not
make sudden downshifts when
descending steep or long down-
hill grades. Avoid holding the
brake pedal down too long or
applying the brakes too fre-
quently. This could cause the
brakes to overheat and result in
reduced braking efficiency.
●Do not tow a trailer when the
compact spare tire is installed
on your vehicle.
■When towing a trailer
Toyota recommends trailers with
brakes that conform to any appli-
cable federal and s tate/provincial
regulations.
●If the gross tr ailer weight
exceeds unbraked TWR, trailer
brakes are required. Toyota rec-
ommends trailers with brakes
that conform to all applicable
federal and state/provincial reg-
ulations.
●Never tap into y our vehicle’s
hydraulic system, as this will
lower the vehicle’s braking
effectiveness.

2715-1. Before driving
5
Driving
■GCWR (Gross Combination
Weight Rating)
The maximum allowable gross
combination weight. The gross
combination weight is the sum
of the total vehicle weight
(including the occupants, cargo
and any optional equipment
installed on the vehicle) and the
weight of the trailer being towed
(including the cargo in the
trailer).
■GVWR (Gross Vehicle
Weight Rating)
The maximum allowable gross
vehicle weight. The gross vehi-
cle weight is the total weight of
the vehicle. When towing a
trailer, it is the sum of the vehi-
cle weight (including the occu-
pants, cargo and any optional equipment installed on the vehi-
cle) and the tongue weight.
■GAWR (Gross Axle Weight
Rating)
The maximum allowable gross
axle weight. The gross axle
weight is the load placed on
each axle (front and rear).
Front GAWR
Rear GAWR
■TWR (Trailer Weight Rating)
The maximum allowable gross
trailer weight. The gross trailer
weight is the sum of the trailer
weight and the weight of the
cargo in the trailer.
TWR is calculated assuming
WARNING
●Never tow a trailer without using
a safety chain securely attached
to both the traile r and the vehi-
cle. If damage occurs to the
coupling unit or hitch ball, there
is danger of the trailer wander-
ing into another lane.
Towing related terms
A
B

2745-1. Before driving
by the hitch manufacturer.
 Lubricate the hitch ball with a
light coating of grease.
 Remove the hitch ball when-
ever you are not towing a
trailer. Remove the trailer
hitch if you do not need it.
After removing the hitch, seal
any mounting holes in the
vehicle body to prevent entry
of any substances into the
vehicle.
Weight carrying ball position:
43.3 in. (1100 mm)
Hitch receiver pin hole posi-
tion: 38.1 in. (969 mm)
■Matching trailer ball height to
trailer coupler height
No matter wh ich class of tow hitch
applies, for a m ore safe trailer
hookup, the trailer ball setup must
be the proper height for the coupler
on the trailer.
Coupler
Trailer ball
WARNING
■Hitch
Trailer hitch assemblies have dif-
ferent weight capacities estab-
lished by the hitch manufacturer.
Even though the vehicle may be
physically capable of towing a
higher weight, the operator must
determine the maximum weight
rating of the pa rticular hitch
assembly and never exceed the
maximum weight rating specified
for the trailer-hitch. Exceeding the
maximum weight rating set by the
trailer-hitch manufacturer can
cause an accident resulting in
death or serious personal injuries.
NOTICE
■When installing a trailer hitch
Use only the position recom-
mended by your Toyota dealer.
Do not install the trailer hitch on
the bumper; this may cause body
damage.
Positions for towing hitch
receiver and hitch ball
A
B
A
B

2765-1. Before driving
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a
turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency, when using engine
braking, do not use the trans-
mission in D.
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s hybrid
system may overheat on hot
days (at temperatures over
85°F [30°C]) when driving up
a long or steep grade. If the
high coolant temperature
warning light indicates over-
heating, immediately turn off
the air conditioning (if in use),
pull your vehicle off the road
and stop in a safe spot.
( P.544)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Apply the parking
brake firmly, and put the
transmission in P. Avoid park-
ing on a slope, but if unavoid-
able, do so only after
performing the following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.

2815-2. Driving procedures
5
Driving
■Operation of the power switch
●If the switch is not pressed shortly
and firmly, the power switch mode
may not change or the hybrid sys-
tem may not start.
●If attempting to re start the hybrid
system immediately after turning
the power switch to OFF, the
hybrid system ma y not start in
some cases. After turning the
power switch to OFF, please wait
a few seconds before restarting
the hybrid system.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.538.
1 Stop the vehicle completely.
2 If the parking brake is in man-
ual mode, set the parking
brake. ( P.290)
Check the parking brake indicator
is illuminated.
3 Shift the shift lever to P.
4 Press the power switch
shortly and firmly.
The hybrid system will stop, and the
meter display will be extinguished.
Release the shift lever when press-
ing the power switch.
5 Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
on the multi-information dis-
play.
■Automatic hybrid system shut
off feature
●The vehicle is equipped with a
feature that automatically shuts off
the hybrid system when the shift
lever is in P with the hybrid system
operating for an extended period.
●The hybrid system will automati-
cally shut off after approximately 1
hour if it has been left operating
while the shift lever is in P.
WARNING
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress the accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in dea th or serious
injury.
■Caution while driving
If hybrid system f ailure occurs
while the vehicle is moving, do not
lock or open the doors until the
vehicle reaches a safe and com-
plete stop. Activation of the steer-
ing lock in this circumstance may
lead to an acciden t, resulting in
death or serious injury.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.
■Symptoms indicating a mal-
function with the power
switch
If the power switch seems to be
operating somewhat differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the hybrid sys-
tem

2825-2. Driving procedures
●The message asking if you wish to
enable/disable the automatic
hybrid system shut off feature will
sometimes be displayed on the
multi-informat ion display.
Leaving the vehicle as is or select-
ing “Perform Auto Off” keeps the
automatic hybrid system shut off
feature enabled, and selecting
“Keep Vehicle On” disables the
automatic hybrid system shut off
feature.
●The timer for the automatic hybrid
system shut off feature will reset if
the brake pedal is depressed or if
the shift lever is in a position other
than P.
●After the vehicle is parked, if the
door is locked with the door lock
switch ( P.201) from the inside
or the mechanical key ( P.537)
from the outside, the automatic
hybrid system shut off fe ature will
be disabled. The timer for the
automatic hybrid system shut off
feature will be re- enabled if the
driver’s door is opened.
WARNING
■Stopping the hybrid system
in an emergency
●If you want to stop the hybrid
system in an emergency while
driving the vehicle, press and
hold the power s witch for more
than 2 seconds, or press it
briefly 3 times or more in suc-
cession. ( P.505)
However, do not touch the
power switch while driving
except in an emergency. Turn-
ing the hybrid s ystem off while
driving will not cause a loss of
steering or braking control.
However, power assist for the
steering wheel may be lost mak-
ing it difficult to steer smoothly
before stopping the vehicle
depending on the remaining
charge in the 12-volt battery or
usage conditions. In this situa-
tion, you should p ull over and
stop the vehicle as soon as it is
safe to do so.
●If the power switch is operated
while the vehicle is running, a
warning message will be shown
on the multi-information display
and a buzzer sounds.
●When restarting the hybrid sys-
tem after an emergency shut-
down, shift the shift lever to N
and press the power switch
shortly and firmly.

2835-2. Driving procedures
5
Driving
Modes can be changed by
pressing the power switch with
the brake pedal released. (The
mode changes each time the
switch is pressed.)1
OFF
*
The emergency flashers can be
used.
2ACC
Some electrical components such
as the audio sys tem can be used.
“ACCESSORY” will be displayed
on the multi-information display.
3 ON
All electrical components can be
used.
“IGNITION ON” will be displayed on
the multi-information display.
*: If the shift lever is in a position
other than P when turning off the
hybrid system, the power switch
will remain ON, will not turn to
OFF.
■Auto power off function
●If the vehicle is left in ACC or ON
(the hybrid system is not operat-
ing) for more than 20 minutes with
the shift lever in P, the power
switch will automat ically turn to
OFF.
●If the 12-volt battery is low with the
shift lever is in P and the power
switch is in ACC or ON (the hybrid
system is not operating), a buzzer
WARNING
■When parking
Exhaust gases include harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
hybrid system.
●Do not leave the vehicle with
the hybrid system operating for
a long time. If such a situation
cannot be avoided, park the
vehicle in an open space and
ensure that exhaust fumes do
not enter the vehicle interior.
●Do not leave the hybrid system
operating in an area with snow
build-up, or where it is snowing.
If snowbanks build up around
the vehicle while the hybrid sys-
tem is operating, exhaust gases
may collect and enter the vehi-
cle.
Changing power switch
modes