check engine TOYOTA RAV4 PRIME 2021 User Guide

2615-1. Before driving
5
Driving
WARNING
●During normal driving, do not
turn off the hybrid system. Turn-
ing the hybrid system off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so.
In the event of an emergency,
such as if it becomes impossible
to stop the vehicle in the normal
way: P.505
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.
Using the brakes continuously
may cause the br akes to over-
heat and lose effectiveness.
(  P.285)
●Do not adjust the position of the
steering wheel, the seat, or the
inside or outside rear view mir-
rors while driving.
Doing so may result in a loss of
vehicle control.
●Always check that all passen-
gers’ arms, head or other parts
of their body are not outside the
vehicle.
●Do not drive in excess of the
speed limit. Even if the legal
speed limit permits it, do not
drive over 85 mph (140 km/h)
unless your vehicle has high-
speed capability tires. Driving
over 85 mph (140 km/h) may
result in tire failure, loss of con-
trol and possible injury. Be sure
to consult a tire dealer to deter-
mine whether the tires on your
vehicle are high-speed capabil-
ity tires or not b efore driving at
such speeds.
■When driving on slippery
road surfaces
●Sudden braking, acceleration
and steering may cause tire
slippage and reduce your ability
to control the vehicle.
●Sudden acceleration, engine
braking due to shifting, or
changes in engine speed could
cause the vehicle to skid.
●After driving through a puddle,
lightly depress the brake pedal
to make sure t hat the brakes
are functioning properly. Wet
brake pads may prevent the
brakes from functioning prop-
erly. If the brakes on only one
side are wet and not functioning
properly, steering control may
be affected.
■When shifting the shift lever
●Do not let the vehicle roll back-
ward while a fo rward driving
position is selected, or roll for-
ward while the shift lever is in R.
Doing so may result in an acci-
dent or damage to the vehicle.
●Do not shift the sh ift lever to P
while the vehicle is moving.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the sh ift lever to R
while the vehicle is moving for-
ward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the shift lever to a
driving position while the vehicle
is moving backward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.

2625-1. Before driving
WARNING
●Moving the shift lever to N while
the vehicle is moving will disen-
gage the hybrid system. Engine
braking is not available with the
hybrid system disengaged.
●Be careful not to shift the shift
lever with the accelerator pedal
depressed.
Shifting the shift lever to a gear
other than P or N may lead to
unexpected rapid acceleration
of the vehicle that may cause an
accident and result in death or
serious injury. Doing so can
damage the transmission and
may result in a loss of vehicle
control.
■If you hear a squealing or
scraping noise (brake pad
wear limit indicators)
Have the brake pads checked and
replaced by your Toyota dealer as
soon as possible.
Rotor damage may result if the
pads are not replaced when
needed.
It is dangerous to drive the vehicle
when the wear lim its of the brake
pads and/or those of the brake
discs are exceeded.
■When the vehicle is stopped
●Do not depress t he accelerator
pedal unnecessarily.
If the vehicle is in any gear other
than P or N, the vehicle may
accelerate suddenly and unex-
pectedly, causing an accident.
●In order to prev ent accidents
due to the vehicle rolling away,
always keep depressing the
brake pedal while stopped with
the “READY” indicator is illumi-
nated, and appl y the parking
brake as necessary.
●If the vehicle is stopped on an
incline, in order to prevent acci-
dents caused by the vehicle roll-
ing forward or backward, always
depress the brake pedal and
securely apply the parking
brake as needed.
●Avoid revving or racing the
engine.
Running the engine at high
speed while the vehicle is
stopped may cause the exhaust
system to overheat, which could
result in a fire if combustible
material is nearby.
■When the vehicle is parked
●Do not leave gla sses, cigarette
lighters, spray cans, or soft
drink cans in the vehicle when it
is in the sun.
Doing so may result in the fol-
lowing:
• Gas may leak from a cigarette lighter or spray can, and may
lead to a fire.
• The temperature inside the vehicle may cause the plastic
lenses and plastic material of
glasses to deform or crack.
• Soft drink cans may fracture, causing the contents to spray
over the interior of the vehicle,
and may also cause a short cir-
cuit in the vehicl e’s electrical
components.
●Do not leave cigarette lighters in
the vehicle. If a cigarette lighter
is in a place such as the glove
box or on the floor, it may be lit
accidentally when luggage is
loaded or the se at is adjusted,
causing a fire.

2775-1. Before driving
5
Driving
4Apply the parking brake
firmly.
5 Shift into P and turn off the
hybrid system.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the hybrid system. Be
sure to keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R.
3 If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.290)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, transmis-
sion, differential or wheel bearing),
Toyota recommends that you do not
tow a trailer unt il the vehicle has
been driven for over 500 miles (800
km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 45 mph
(72 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a traile r, your vehicle
will require more f requent mainte-
nance due to the additional load. (See “Scheduled Maintenance
Guide” or “Owner
’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of tra iler towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and t railer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to contr ol trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator
pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize (if
enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.).
●After the trailer swaying has
stopped:
• Stop in a safe place. Get all occu-
pants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer. Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle.
Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that

3795-5. Using the driving support systems
5
Driving
Press the Trail Mode switch
When the switch is pressed, Trail
Mode turns on and the Trail Mode
indicator illuminates on the multi-
information display.
When the switch is pressed again,
the Trail Mode indicator turns off.
■Trail Mode
●Trail Mode is intended for use
when driving on bumpy rough
roads. Do not turn the switch on in
other situations.
●Trail Mode controls the vehicle so
that it can use the maximum
amount of drive force when driving
on bumpy roads.
●If Trail Mode is continuously used
for a long period of time, the load
on related parts increases and the
system may be unable to operate
effectively.
■When Trail Mode is canceled
In the following si tuations, Trail
Mode is automatically canceled
even if it is turned on.
●When the driving mode is
changed ( P.377)
●When the power switch is turned
off
■During Trail Mode operation
The following types of situations
may occur, but they are not mal-
functions.
●Vibrations may be felt throughout
the vehicle or steering wheel
●Operating noise may be heard
from the engine compartment
■When an inspection at your
Toyota dealer is necessary
In the following situ ations, the sys-
tem may be malf unctioning. Have
the vehicle inspected by your
Toyota dealer immediately.
Trail Mode
Trail Mode is a system that
performs integrated control
for the AWD, brake and
drive force control systems
to assist the drive power on
bumpy roads, etc.
WARNING
■Before using Trail Mode
Make sure to observe the follow-
ing precautions. Failure to
observe these precautions may
result in an unexpected accident.
●Check that the Trail Mode indi-
cator is illumina ted before driv-
ing. Trail Mode will not operate
when the indicator is off.
●Trail Mode is not intended to
expand the limits of the vehicle.
Thoroughly check the road con-
ditions and drive with caution.
●Thoroughly check the road con-
ditions before driving. As Trail
Mode is suitable for driving on
bumpy roads, such as those
where the tire on one side
spins, there is a chance that
Trail Mode may not be the most
appropriate for other road con-
ditions.
Turning Trail Mode on

3925-6. Driving tips
• State and Local Parks and Recre-ation Departments
• State Motor Vehicle Bureau
• Recreational Vehicle Clubs
• U.S. Forest Service and Bureau of Land Management
WARNING
■Off-road driving precautions
Always observe th e following pre-
cautions to minimize the risk of
death, serious injury or damage to
your vehicle:
●Drive carefully when off the
road. Do not take unnecessary
risks by driving in dangerous
places.
●Do not grip the steering wheel
spokes when driving off-road. A
bad bump could jerk the wheel
and injure your hands. Keep
both hands and es pecially your
thumbs on the outside of the
rim.
●Always check your brakes for
effectiveness immediately after
driving in sand, mud, water or
snow.
●After driving thro ugh tall grass,
mud, rock, sand, rivers, etc.,
check that there is no grass,
bush, paper, rags, stone, sand,
etc. adhering or trapped on the
underbody. Clear off any such
matter from the u nderbody. If
the vehicle is used with these
materials trapped or adhering to
the underbody, a breakdown or
fire could occur.
●When driving off-road or in rug-
ged terrain, do not drive at
excessive speeds, jump, make
sharp turns, strike objects, etc.
This may cause loss of control
or vehicle rollover causing
death or serious injury. You are
also risking expensive damage
to your vehicle’s suspension
and chassis.
NOTICE
■To prevent the water damage
Take all necessar y safety mea-
sures to ensure that water dam-
age to the hybrid b attery (traction
battery), hybrid system or other
components does not occur.
●Water entering th e engine com-
partment may cause severe
damage to the hybrid system.
●Water entering the hybrid trans-
mission will cause deterioration
in transmission quality. The
malfunction indicator may come
on, and the vehicle may not be
drivable.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the hybrid
transaxle case, reducing the
gear oil’s lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of t he riverbed for
firmness. Drive s lowly and avoid
deep water.

4226-4. Using the other interior features
pressed.
■When connecting a device
Open the lid, and fully and
securely insert the plug of the
device into the power outlet.
■When turning the power
outlet off
1 Turn the connected devices
off.
2 Press the AC 120 V switch to
turn the power outlet off.
3 Disconnect each plug from
the power outlet.
4 Close the lid of the power
outlet.
■The power outlet (120 VAC) can
be used when
“READY” indicator is illuminated.
■Engine operating
The engine starts automatically and
charging starts w hen the remaining charge of the hybrid battery (traction
battery) decreases, etc.
■The power outlet (120 VAC)
●Use electrical dev
ices that do not
exceed a total maximum power
usage of 1500 W at AC 120 V for
the power outle t (AC 120 V/1500
W). If electrical devices exceeding
the specified capacity are used,
the protection function will activate
and prevent the power outlet from
being used.
●A large current may flow causing
the current power to exceed 1500
W depending on the electrical
device used. In this situation, the
protective function activates and
the outlet cannot be used. How-
ever, this is no t a malfunction.
●Certain types of electrical devices
may disturb TV or radio by noises.
●Power outlet voltage cannot be
measured accurat ely by using a
commercial tester. If you need to
check the voltage, have the vehi-
cle inspected at your Toyota
dealer.
●Noise may be heard from the cool-
ing fan under the rear seats when
using the power ou tlet, but this is
not a malfunction.
■120 VAC Devices which may
not operate properly
The following 120 VAC devices may
not operate properly even if their
power consumption is less than
1500 W:
●Devices with high initial peak watt-
age
●Measuring devices that process
precise data
●Devices that require an extremely
stable power supply
●Devices that require a constant
power supply from the power out-
let, such as a device with a timer.

4236-4. Using the other interior features
6
Interior features
■When the 120 VAC power outlet
cannot be used
If the AC 120 V switch is pressed
but the switch indicator does not illu-
minate, the protection circuit may
have operated.
In this case, perform the appropriate
procedures as follows.
●Disconnect the plug of each
device from the power outlet,
check that the total power con-
sumption of all devices to be con-
nected to the power outlet is less
than 1500 W, reconnect the
devices and then press the AC
120 V switch again.
●Disconnect the plug of each
device from the power outlet,
check that the devices are not
malfunctioning, reconnect the
devices and then press the AC
120 V switch again.
●Check the charge of the hybrid
battery (traction battery)
(  P.165). If the charge is low,
shift the shift leve r to P, allow the
engine to run to charge the hybrid
battery (traction battery), and then
press the AC 120 V switch again.
●If the temperature inside the vehi-
cle is high, such as after the vehi-
cle has been park ed in the sun,
use the air conditioning system to
sufficiently vent ilate or cool the
interior, and then press the AC
120 V switch again.
●If the vehicle has been stopped in
a cold area, to pro tect the hybrid
battery (traction battery), the
power outlet may not be able to be
used. In this case , drive the vehi-
cle for a while to warm up the
hybrid battery (traction battery),
and then press the AC 120 V
switch again.
If the power outlet cannot be used
even after performing the appropri-
ate procedures above, have the
vehicle inspected by your Toyota
dealer.
●If any electrical device has mal-
functioned, park the vehicle in a
safe location and turn the AC
inverter off.
●If the protection function activates
and power is cut, perform the fol-
lowing procedure.
1 Stop the vehicle in a safe place
and set the parking brake.
2 Ensure that the shift lever is in P
or N.
3 Check that the power consumed
by the electrical devices is within
1500 W and any device has not
malfunctioned.
4 Press the AC 120 V switch.
If the inside of the vehicle is hot,
open the windows t o lower the tem-
perature and turn the switch back on
once the inside of the vehicle
reaches a normal temperature. If
following the procedure above does
not restore power, have the vehicle
inspected at your Toyota dealer.
WARNING
■For safe use
Observe the following precau-
tions.
Failure to do so may lead to an
accident, resulting in death or
serious injury.
●Do not use devices such as the
following when driving. Also, do
not use a device if it cannot be
secured within the vehicle.
• Devices which may distract the driver and be a hinderance to
safe driving, such as a TV, DVD
player, etc.
• Unsecured devices or devices which generate heat, such as a
toaster, micro wave, electric
heater, electric kettle, coffee
maker, etc., as they may fly
around possibly causing injury,
burns or a fire in the case of
sudden braking or an accident.

443
7
7
Maintenance and care
Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 444
Cleaning and protecting the vehicle interior ........... 447
7-2. Maintenance Maintenance requirements.................................. 450
General maintenance.. 451
Emission inspection and maintenance (I/M) pro-
grams ........................ 454
7-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 455
Hood ........................... 457
Positioning a floor jack 458
Engine compartment ... 460
12-volt battery ............. 466
Tires ............................ 468
Tire inflation pressure . 480
Wheels ......... ...............482
Air conditioning filter .... 483
Cleaning the DC/DC Con- verter air intake vent and
filter .......................... 486
Wiper insert replacement .................................. 489
Electronic key battery.. 493
Checking and replacing fuses.......................... 495Light bulbs ...................
497

4507-2. Maintenance
7-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota p arts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are well-
trained specialists and are kept up
to date with the latest service
information. They are well
informed about the operations of
all systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.466)
General maintenance
Scheduled maintenance

4517-2. Maintenance
7
Maintenance and care
■Resetting the message indicat-
ing maintenance is required
After the required maintenance is
performed according to the mainte-
nance schedule, please reset the
reminder light or message.
To reset the reminder light or mes-
sage, follow the procedure
described below:
1 Press or of the meter
control switches and select
on the multi-information display.
2 Press or of the meter
control switches and select
“Vehicle Settings”. Then press
and hold .
3 Press or of the meter
control switches and select
“Scheduled Maintenance”. Then
press .
4 Select “Yes” and press .
You can perform some mainte-
nance procedures by yourself.
Please be aware that do-it-your-
self maintenance may affect
warranty coverage.
The use of Toyota Repair Manuals
is recommended.
For details about warranty cover-
age, refer to the separate “Owner’s
Warranty Information Booklet” or
“Owner’s Manual Supplement”.
Do-it-yourself mainte-
nance
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WARNING
■If the hybrid system is run-
ning
Turn the hybrid system off and
ensure that there is adequate
ventilation before performing
maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at
the correct level?
(  P.464)
Engine/power
control unit
coolant
Is the
engine/power con-
trol unit coolant at
the correct level?
( P.462)
Engine oil
Is the engine oil at
the correct level?
( P.460)