maintenance TOYOTA RAV4 PRIME 2023 Owners Manual

RAV4 PRIME_OM_OM42E79U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
systemPlug-in hybrid system features, charging method,
etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
Parking Support Brake func-tion (rear-crossing vehicles).................................... 402
Driving mode select switch .................................... 404
Trail Mode ..................... 405
Driving assist systems .. 407
5-6. Driving tips Winter driving tips ......... 413
Utility vehicle precautions .................................... 416
6-1. Using the air conditioning
system and defogger
Automatic air conditioning
system ......................... 422
Remote Air Conditioning System ........................ 431
Heated steering wheel/Front seat heaters/Front seat
heaters and ventila-
tors/Rear seat heaters. 433
6-2. Using the interior lights Interior lights list ............ 436
6-3. Using the storage features List of storage features . 438
Luggage compartment fea- tures ............................ 442
6-4. Using the other interior fea- tures
Other interior features ... 445
Power outlet (AC 120 V/1500 W)................................ 455
When the power outlet (AC 120 V 1500 W) cannot be
used properly .............. 461Garage door opener ......
463
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 472
Cleaning and protecting the vehicle interior ............. 475
7-2. Maintenance Maintenance requirements.................................... 478
General maintenance .... 480
Emission inspection and maintenance (I/M) pro-
grams .......................... 482
7-3. Do-it-yourself maintenance Do-it-yourself service pre-cautions ....................... 484
Hood .............................. 486
Positioning a floor jack .. 487
Engine compartment ..... 489
12-volt battery................ 495
Tires .............................. 497
Tire inflation pressure .... 509
Wheels .......................... 511
Air conditioning filter ...... 513
Cleaning the DC/DC Con- verter air intake vent and fil-
ter ................................ 515
Wiper insert replacement .................................... 519
Electronic key battery .... 522
Checking and replacing fuses ............................ 524
Headlight aim ................ 527
Light bulb

s ..................... 528
6Interior features
7Maintenance and care

5TABLE OF CONTENTS
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8-1. Essential informationEmergency flashers ...... 534
If your vehicle has to be stopped in an emergency.................................... 535
If the vehicle is submerged or water on the road is rising.................................... 536
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 538
If you think something is wrong .......................... 540
If a warning light turns on or a warning buzzer sounds
.................................... 541
If a warning message is dis- played.......................... 552
If you have a flat tire...... 557
If the hybrid system will not start ............................. 564
If you lose your keys ..... 566
If the fuel filler door cannot be opened ................... 566
If the electronic key does not operate properly .......... 567
If the 12-volt battery is dis- charged ....................... 569
If your vehicle overheats 574
If the vehicle becomes stuck .................................... 5789-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 580
Fuel information............. 587
Tire information ............. 589
9-2. Customization Customizable features... 599
9-3. Initialization Items to initialize ............ 615
10-1.For owners Reporting safet y defects for
U.S. owners ................. 618
Reporting safet y defects for
Canadian owners ........ 619
Seat belt instructions for Canadian owners (in
French) ........................ 619
SRS airbag instructions for Canadian owners (in
French) ........................ 621
Headlight aim instructions for Canadian owners (in
French) ........................ 628
What to do if... (Trouble- shooting) ..................... 632
Alphabetical Index ........ 635
8When trouble arises9Vehicle specifications
10For owners
Index

701-4. Theft deterrent system
1-4.Theft deterrent system
The indicator light flashes after
the power switch has been
turned to OFF to indicate that
the system is operating.
The indicator light goes off after
the power switch has been
turned to ACC or ON to indicate
that the system has been can-
celed.
■System maintenance
The vehicle has a maintenance-free
type immobilizer system.
■Conditions that may cause the
system to malfunction
●If the grip portion of the key is in
contact with a metallic object
●If the key is in close proximity to or
touching a key to the security sys-
tem (key with a built-in transpon-
der chip) of another vehicle
Immobilizer system
The vehicle’s keys have
built-in transponder chips
that prevent the hybrid sys-
tem from starting if a key
has not been previously
registered in the vehicle’s
on-board computer.
Never leave the keys inside
the vehicle when you leave
the vehicle.
This system is designed to
help prevent vehicle theft but
does not guarantee absolute
security against all vehicle
thefts.
Operating the system
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.

711-4. Theft deterrent system
1
For safety and security
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The side windows and moon
roof (if equipped) or pan-
oramic moon roof (if
equipped) are closed before
the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors and hood, and
lock all the doors. The system will be set automatically after 30
seconds.
The security indicator changes from
being on to flashing when the sys-
tem is set.
If all doors are closed with hood
open, alarm system can be set.
(
 P.71)
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarm:
 Unlock the doors using the
entry function or wireless
remote control.
 Turn the power switch to ACC
or ON, or start the hybrid sys-
tem. (The alarm will be deacti-
vated or stopped after a few
seconds.)
■System maintenance
The vehicle has a maintenance-free
type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
(Stopping the alarm deactivates the
alarm system.)
●The doors are unlocked using the
mechanical key.
Alarm*
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 A locked door is unlocked or
opened in any way other
than using the entry func-
tion or wireless remote con-
trol. (The doors will lock
again automatically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system

822-1. Plug-in hybrid system
●Relay operating sounds such as a
snap or soft clank will be emitted
from the hybrid battery (traction
battery), under the rear seats or
under the floor, when the hybrid
system is started or stopped.
●Sounds from the hybrid system
may be heard when the back door
is open.
●Sounds may be heard from the
transmission when the gasoline
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard
when accelerating sharply.
●Sounds may be heard due to
regenerative braking when the
brake pedal is dep ressed or as
the accelerator pedal is released.
●Vibration may be felt when the
gasoline engine starts or stops.
●Cooling fan sounds may be heard
from the air intake vent under the
rear seat. ( P.89)
●Sounds may be heard from near
the hybrid battery (traction battery)
in accordance with the operation
of the air conditioning system or
battery cooler. ( P.114)
■Maintenance, repair, recycling,
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling
and disposal. Do not dispose of the
vehicle yourself.
In order to make EV mode or
AUTO EV/HV mode available,
charge the hybrid battery (trac-
tion battery) from an external
power source before using the
vehicle.
Even if charging t he hybrid battery
(traction battery) has not been com- pleted, the vehicle can be driven.
However, if there is not enough
charge remaining, it is possible that
the vehicle cannot be driven in EV
mode or AUTO EV/HV mode or the
EV driving ra
nge will become
shorter.
■Refilling fuel
Plug-in Hybrid Electric Vehicles can
be driven using electricity charged
from an external power source.
However, as the ga soline engine is
used depending on the situation
(  P.80) even if in EV mode or
AUTO EV/HV mode, and the gaso-
line engine is provided on board as
a power source for driving in HV
mode, it is needed to refueling the
vehicle.
Check the fuel a mount and refill
immediately when the fuel level
becomes low. ( P.332)
■If the vehicle is not used for a
long time
●The 12-volt battery may dis-
charge. In this e vent, charge the
12-volt battery. ( P.569)
In order to prevent the hybrid bat-
tery (traction batt ery) from becom-
ing extremely low in charge,
charge the hybrid battery (traction
battery) from external power
source or start th e hybrid system
Charging (P.97)

892-1. Plug-in hybrid system
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Plug-in hybrid system
There is an air intake vent under
the rear seat for cooling the
DC/DC converter.
Blocking the air intake vent may
prevent the plug-in hybrid sys-
tem from operating properly.When a certain level of impact is
NOTICE
■Notice about fuel
●For Plug-in Hybrid Electric Vehi-
cles, fuel may remain in the tank
for a long time and undergo
changes in quality depending
on the how the vehicle is used.
Refuel at least 5.3 gal. (20 L,
4.4 Imp.gal.) of fuel every 12
months (refuel a total of at least
5.3 gal. [20 L, 4.4 Imp.gal.] over
a 12-month period), as this may
affect components of the fuel
system or the gasoline engine.
●If the vehicle has not been refu-
eled for a certain amount of time
and it is possible that the quality
of the fuel remaining in the tank
has changed, “No New Fuel has
been Added Recently Please
refuel” is displayed on the multi-
information display when the
power switch is turned to ON. If
the message is displayed, refuel
the vehicle immediately.
DC/DC converter air
intake vent
NOTICE
■DC/DC converter air intake
vent
●Make sure not to block the air
intake vent with anything, such
as a seat cover, plastic cover, or
luggage. Blocking the air intake
vent may prevent the plug-in
hybrid system from operating
properly.
●When dust etc. has accumu-
lated in the air intake vent, clean
it with a vacuum cleaner to pre-
vent the vent from clogging.
●Do not wet or allow foreign sub-
stances to enter the air vent as
this may cause a short circuit
and damage the DC/DC con-
verter.
●Do not carry large amounts of
water such as water cooler bot-
tles in the vehicle. If water spills
onto the DC/DC converter, the
converter may be damaged.
Have the vehicle inspected by
your Toyota dealer.
●A filter is installed to the air
intake vent. When the filter
remains noticeably dirty even
after cleaning the air intake
vent, filter cleaning or replace-
ment is recommended. When
cleaning the filter, refer to
P.515.
●If “Maintenance required for
DCDC converter cooling parts
See Owner’s Manual” is shown
on the multi-information dis-
play, the air intake vent and fil-
ter may be clogged. Refer to
P.515 for information on how to
clean the air intake vent.
Emergency shut off sys-
tem

1953-1. Instrument cluster
3
Vehicle status information and indicators
power back door system operates.
*: Vehicles with Hands Free Power Back Door
 “TPWS” (Tire Pressure Warn-
ing System) (if equipped)
( P.500)
• “Setting Pressure”
Select to initialize the tire pressure
warning system.
• “Identify Wheel”
Select to register the ID codes of
the tire pressure s ensors to the tire
pressure warning system.
• “Setting Unit”
Select to change t he units of mea-
sure displayed.
 “Scheduled Maintenance”
( P.479)
Select to reset the scheduled main-
tenance information (message indi-
cating maintenance is required and
distance until the next mainte-
nance) after all maintenance is per-
formed.
“Rear Seat Reminder”
( P.224)
Select to enable/disable the rear
seat reminder.
■ Settings
 “Language”
Select to change the language on
the multi-inform ation display.
“Units”
Select to change t he units of mea-
sure displayed.
 “Meter Type”
Select to change the speedometer display.

(EV indicator) ( P.80)
Select to enable/disable the EV
indicator.
 (Driving information dis-
play settings)
Select to set up t he following items.
• “Hybrid System”
Select to enable/disable the ECO
Accelerator Guidance (P.187).
• “Fuel Economy”
Select to change the display on
Fuel Economy ( P.186).
• “Power Consumption”
Select to change the display on
Power Consumption ( P.186).
 (Audio settings) (if
equipped)
Select to enable/disable
screen.
 (Vehicle information dis-
play settings)
• “Display Contents”
Select to set up t he following items.
“Energy monitor”:
Select to enable/disable the Energy
monitor ( P.212)
“AWD”:
Select to enable /disable the AWD
system display ( P.191).
• “Drive Info Type”
Select to change the drive informa-
tion type display between trip and
total. ( P.190).
• “Drive Info Items”

3025-1. Before driving
4Apply the parking brake
firmly.
5 Shift into P and turn off the
hybrid system.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the hybrid system. Be
sure to keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R.
3 If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.314)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, transmis-
sion, differential or wheel bearing),
Toyota recommends that you do not
tow a trailer unt il the vehicle has
been driven for over 500 miles (800
km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 45 mph
(72 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a traile r, your vehicle
will require more f requent mainte-
nance due to the additional load. (See “Scheduled Maintenance
Guide” or “Owner
’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of tra iler towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and t railer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to contr ol trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator
pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize (if
enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.).
●After the trailer swaying has
stopped:
• Stop in a safe place. Get all occu-
pants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer. Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle.
Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that

4195-6. Driving tips
5
Driving
NOTICE
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated around brake discs
may affect braking efficiency
and may damage brake system
components.
●Always perform a maintenance
inspection after each day of off-
road driving tha t has taken you
through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.