tow TOYOTA RAV4 PRIME 2023 Owners Manual

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
4-1. Key informationKeys .............................. 218
4-2. Opening, closing and lock- ing the doors
Side doors ..................... 222
Back door ...................... 227
Smart key system ......... 241
4-3. Adjusting the seats Front seats .................... 247
Rear seats..................... 248
Driving position memory 250
Head restraints.............. 253
4-4. Adjusting the steering wheel and mirrors
Steering wheel .............. 256
Inside rear view mirror .. 257
Digital Rear-view Mirror 258
Outside rear view mirrors .................................... 268
4-5. Opening, closing the win- dows and moon roof
Power windows ............. 270
Moon roof ...................... 273
Panoramic moon roof.... 276
5-1. Before driving Driving the vehicle......... 282
Cargo and luggage ....... 289
Vehicle load limits ......... 292
Trailer towing ................ 293
Dinghy towing ............... 3035-2. Driving procedures
Power (ignition) switch .. 304
Hybrid transmission ....... 309
Turn signal lever ............ 313
Parking brake ................ 314
Brake Hold..................... 318
5-3. Operating the lights and wipers
Headlight switch ............ 321
AHB (Automatic High Beam) .................................... 324
Windshield wipers and washer ......................... 327
Rear window wiper and washer ......................... 330
5-4. Refueling Opening the fuel tank cap.................................... 332
5-5. Using the driving support systems
Toyota Safety Sense 2.5 +
.................................... 335
PCS (Pre-Collision System) .................................... 340
LTA (Lane Tracing Assist) .................................... 351
RSA (Road Sign Assist) 363
Dynamic radar cruise control with full-speed range ... 366
BSM (Blind Spot Monitor) .................................... 378
Intuitive parking assist ... 387
PKSB (Parking Support Brake) .......................... 395
Parking Suppo rt Bra

ke func-
tion (static objects) ...... 400
4Before driving
5Driving

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
8-1. Essential informationEmergency flashers ...... 534
If your vehicle has to be stopped in an emergency.................................... 535
If the vehicle is submerged or water on the road is rising.................................... 536
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 538
If you think something is wrong .......................... 540
If a warning light turns on or a warning buzzer sounds
.................................... 541
If a warning message is dis- played.......................... 552
If you have a flat tire...... 557
If the hybrid system will not start ............................. 564
If you lose your keys ..... 566
If the fuel filler door cannot be opened ................... 566
If the electronic key does not operate properly .......... 567
If the 12-volt battery is dis- charged ....................... 569
If your vehicle overheats 574
If the vehicle becomes stuck .................................... 5789-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 580
Fuel information............. 587
Tire information ............. 589
9-2. Customization Customizable features... 599
9-3. Initialization Items to initialize ............ 615
10-1.For owners Reporting safet y defects for
U.S. owners ................. 618
Reporting safet y defects for
Canadian owners ........ 619
Seat belt instructions for Canadian owners (in
French) ........................ 619
SRS airbag instructions for Canadian owners (in
French) ........................ 621
Headlight aim instructions for Canadian owners (in
French) ........................ 628
What to do if... (Trouble- shooting) ..................... 632
Alphabetical Index ........ 635
8When trouble arises9Vehicle specifications
10For owners
Index

17Pictorial index
■Instrument panel
Power switch ................................................... ...................P.304
Starting the hybrid system/chan ging the modes ..........P.304, 307
Emergency stop of the hybrid system ............................ ......P.535
When the hybrid system will not start .......................... ........P.564
Warning messages ..............................................................P.552
Shift lever.................................................... ........................P.309
Changing the shift position.................................... ...............P.310
Precautions against towing ..................................................P.538
When the shift lever does not move............................. ........P.311
Meters ......................................................... ................P.173, 178
Reading the meters/adjusting the instrument panel light ............................................................... ......................P.177, 184
Warning lights/indicator lights ................................ ..............P.166
When the warning lights come on ................................ ........P.541
Multi-information display . .........................................P.185, 196
Display ........................................................ .................P.185, 196A
B
C
D

401-1. For safe use
WARNING
●Improperly seated and/or
restrained infants and children
can be killed or seriously injured
by a deploying airbag. An infant
or child who is too small to use
a seat belt should be properly
secured using a child restraint
system. Toyota strongly recom-
mends that all infants and chil-
dren be placed in the rear seats
of the vehicle and properly
restrained. The rear seats are
safer for infants and children
than the front pa ssenger seat.
(  P.50)
●Do not sit on the edge of the
seat or lean against the dash-
board.
●Do not allow a child to stand in
front of the SRS front passenger
airbag unit or sit on the knees of
a front passenger.
●Do not allow the front seat occu-
pants to hold items on their
knees.
●Do not lean against the door,
the roof side rail or the front,
side and rear pillars.
●Do not allow anyone to kneel on
the passenger seat toward the
door or put their head or hands
outside the vehicle.
●Do not attach anything to or
lean anything against areas
such as the dashboard, steering
wheel pad and lower portion of
the instrument panel.
These items can become pro-
jectiles when the SRS driver,
front passenger and knee air-
bags deploy.

581-2. Child safety
buckle. Make sure that the
belt is not twisted.
Check that the shoulder belt is cor-
rectly positioned over the child’s
shoulder and that the lap belt is as
low as possible. (P.29)
■Removing a child restraint
system installed with a seat
belt
Press the buckle release button
and fully retract the seat belt.
When releasing the buckle, the
child restraint system may spring
up due to the rebound of the seat
cushion. Release the buckle while
holding down the child restraint
system.
Since the seat belt automatically
reels itself, slowly return it to the
stowing position.
WARNING
■When installing a child
restraint system
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
●Do not allow children to play
with the seat belt. If the seat belt
becomes twisted around a
child’s neck, it may lead to
choking or other serious injuries
that could result in death.
If this occurs and the buckle
cannot be unfastened, scissors
should be used to cut the belt.
●Ensure that the belt and plate
are securely locked and the
seat belt is not twisted.
●Shake the child restraint system
left and right, and forward and
backward to ensure that it has
been securely installed.
●After securing a child restraint
system, never adjust the seat.
●When a booster seat is
installed, always ensure that the
shoulder belt is positioned
across the center of the child’s
shoulder. The belt should be
kept away from the child’s neck,
but not so that it could fall off the
child’s shoulder.
●Follow all installation instruc-
tions provided by the child
restraint system manufacturer.

681-3. Emergency assistance
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada. Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
Safety information for
Safety Connect

872-1. Plug-in hybrid system
2
Plug-in hybrid system
WARNING
●Never touch, disassemble,
remove or replace the high volt-
age parts, cables or their con-
nectors.
●The hybrid system will become
hot after starting as the system
uses high voltage. Be careful of
both the high voltage and the
high temperature, and always
obey the caution labels
attached to the vehicle.
●Never try to open the service
plug access hole located in the
luggage compartment. The ser-
vice plug is used only when the
vehicle is serviced and is sub-
ject to high voltage.
■Road accident cautions
Observe the following precautions
to reduce the risk of death or seri-
ous injury:
●Pull your vehicle off the road,
apply the parking brake, shift
the shift lever to P, and turn the
hybrid system off.
●Do not touch the high voltage
parts, cables and connectors.
●If electric wires are exposed
inside or outside your vehicle,
an electric shock may occur.
Never touch exposed electric
wires.
●Do not touch the battery if liquid
is leaking from or adhering to it.
If electrolyte (carbonic-based
organic electrolyte) from the
hybrid battery (traction battery)
comes into contact with the
eyes or skin, it could cause
blindness or skin wounds. In the
unlikely event that it comes into
contact with the eyes or skin,
wash it off immediately with a
large amount of water, and seek
immediate medical attention.
●If electrolyte is leaking from the
hybrid battery (traction battery),
do not approach the vehicle.
Even in the unlikely event that
the hybrid battery (traction bat-
tery) is damaged, the internal
construction of the battery will
prevent a large amount of elec-
trolyte from leaking out. How-
ever, any electrolyte that does
leak out will give off a vapor.
This vapor is an irritant to skin
and eyes and could cause acute
poisoning if inhaled.
●Do not bring burning or high-
temperature items close to the
electrolyte. The electrolyte may
ignite and cause a fire.
●If a fire occurs in the Plug-in
Hybrid Electric Vehicle, leave
the vehicle as soon as possible.
Never use a fire extinguisher
that is not meant for electric
fires. Using even a small
amount of water may be dan-
gerous.
●If your vehicle needs to be
towed, do so with front wheels
raised. If the wheels connected
to the electric motor (traction
motor) are on the ground when
towing, the motor may continue
to generate electricity. This may
cause a fire. ( P.538)

1262-2. Charging
1Unlock the doors to unlock
the charging connector.
( P.106)
The charging co nnector will be
unlocked and the AC charging inlet
light will illuminate when the doors
are unlocked.
2 Pull the charging connector
towards you while pressing
the latch release button.
If the latch release button is
pressed during charging (while the
charging indicator is illuminated),
charging will be interrupted.
3Attach the charging connec-
tor cap.
4 Attach the AC charging inlet
cap and close the charging
port lid.
Lock the doors to lock the charging
port lid. ( P.106)
5 Remove the plug from the
outlet when the charging
equipment will not be used
for a prolonged period of
time.
Hold the body of the plug when
removing.
Make sure to put the cable away
immediately after disconnecting.
( P.127)
When leaving the plug inserted,
inspect the plug and connector
once a month to check if dirt or dust
NOTICE
●Do not block the air intake vent
with seat covers or luggage
●If the air intake vent is clogged
with dust, clean it with a vacuum
cleaner
●Do not allow water or foreign
matter to enter t he air intake
vent
●Do not spill large amounts of
water near the air intake vent
If water is spilled, have the vehi-
cle inspected by your Toyota
dealer and do not charge the
hybrid battery (traction battery)
before the inspection.
After charging

1272-2. Charging
2
Plug-in hybrid system
has accumulated.
■When the outside temperature
is low or high
The level shown on the SOC (State
of Charge) gauge ( P.173, 178)
may drop slightly when the power
switch is turned to ON, even if
charging has bee n completed and
the hybrid battery (traction battery)
is fully charged. However, this does
not indicate a malfunction.
■When removing the charging
connector
Press the latch release button,
check that the lever raises up, and
then pull the charging connector
towards you.
If the lever does not raise up even
after the latch release button is
pressed, the charging connector is
locked. If this occurs, unlock the
doors using the smart key system or
wireless remote control to unlock
the charging connector. ( P.105)
■If the charging connector can-
not be unlocked
 P.108
WARNING
■After charging
Remove the plug if it will not be
used for a long time.
Dirt and dust may accumulate
plug or outlet, which could cause
a malfunction or fire, possibly
leading to death or serious injury.
NOTICE
■After charging
●Store the AC charging cable out
of reach from infants and chil-
dren.
●After disconnecting the charging
connector from the AC charging
inlet, make sure to put on the
AC charging inlet cap and close
the charging port lid. If the AC
charging inlet cap is not put on,
water or foreign objects may
enter the AC cha rging inlet,
which could lead to vehicle
damage.
●After removing the plug from the
outlet, keep it in a safe place
free from moisture and dust.
The AC charging cable or plug
may be damaged if the cable is
stepped on or ridden over by
the vehicle.

2354-2. Opening, closing and locking the doors
4
Before driving
AC charging cable
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric power plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When mud, snow, ice, etc. is
attached to the rear bumper
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants
●When an accessory is installed to
the rear bumper
If an accessory has been installed,
turn the Hands Free Power Back
Door operation setting off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door (vehicles with Hands
Free Power Back Door)
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be careful in the fol-
lowing situations.
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wiped off the rear
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,
turn the Hands F ree Power Back
Door operation setting off. ( P.191)
■When reconnecting the 12-volt
battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover.
To prevent damage, cover the tip of
the screwdriver with a rag.