TOYOTA SEQUOIA 2020 Accessories, Audio & Navigation (in English)

2738-3. What to do if...
8
Phone
■When using the phonebook
Phonebook data cannot be
transferred manually/automati-
cally.
Phonebook data cannot be
edited.
■When using the Bluetooth®
message function
Messages cannot be viewed.
Likely causeSolution
The profile ver-
sion of the con-
nected cellular
phone may not
be compatible
with transferring
phonebook data.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
https://
www.toy-
ota.com/audio-
multimedia in the
United States,
https://
www.toyota.ca/
connected in
Canada, and
http://www.
toyotapr.com/
audio-multimedia
in Puerto Rico
Automatic con-
tact transfer
function on this
system is set to
off.Set automatic
contact transfer
function on this
system to on.
(  P.264)
Passcode has
not been entered
on the cellular
phone.
Enter the pass-
code on the cel-
lular phone if
requested
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has
not completed.
Complete trans-
fer operation on
the cellular
phone (approve
transfer opera-
tion on the
phone).
Likely causeSolution
Automatic con-
tact transfer
function on this
system is set to
on.Set automatic
contact transfer
function on this
system to off.
( P.264)
Likely causeSolution
Message trans-
f e r i s n o t e n a b l e d
on the cellular
phone.
Enable mes-
sage transfer on
the cellular
phone (approve
message trans-
fer on the
phone).
Automatic trans-
fer function on
this system is set
to off.Set automatic
transfer function
on this system to
on. ( P.264)
Likely causeSolution

2748-3. What to do if...
New message notifications are
not displayed.■In other situations
The Bluetooth
® connection sta-
tus is displayed at the top of the
screen each time the engine
switch is in ACC or ON.
Even though all conceivable
measures have been taken, the
symptom status does not
change.
Likely causeSolution
Notification of
SMS/MMS/E-
mail reception on
this system is set
to off.Set notification
of SMS/MMS/E-
mail reception on
this system to
on. ( P.262)
Automatic mes-
sage transfer
function is not
enabled on the
cellular phone.Enable auto-
matic transfer
function on the
cellular phone.
Likely causeSolution
Connection con-
firmation display
on this system is
set to on.
To turn off the
display, set con-
nection confir-
mation display
on this system to
off. ( P. 4 6 )
Likely causeSolution
The cellular
phone is not
close enough to
this system.Bring the cellu-
lar phone closer
to this system.
Radio interfer-
ence has
occurred.
Turn off Wi-Fi®
devices or other
devices that may
emit radio
waves.

2758-3. What to do if...
8
Phone
●For details, refer to the owner’s
manual that came with the cellular
phone.
The cellular
phone is the
most likely cause
of the symptom.
Turn the cellular
phone off,
remove and rein-
stall the battery
pack, and then
restart the cellu-
lar phone.
Enable the cellu-
lar phone’s Blue-
tooth
®
connection.
Disable the Wi-
Fi
® connection of
the cellular
phone.
Stop the cellular
phone’s security
software and
close all applica-
tions.
Before using an
application
installed on the
cellular phone,
carefully check
its source and
how its opera-
tion might affect
this system.
Likely causeSolution

2768-3. What to do if...

277
9
9
Connected services
Connected services
9-1. Connected services over-view
Connected services .... 278
Type A: Function achieved by using a smartphone or
DCM .......................... 279
Type B: Function achieved by using DCM and the sys-
tem ............................ 282
Type C: Function achieved by using DCM............ 283
Type D: Function achieved by using DCM and a
smartphone ............... 285
9-2. Connected services oper- ation
Toyota apps.. ...............287
Destination Assist........ 290
9-3. Setup Toyota apps settings ... 292

2789-1. Connected services overview
9-1.Connected services overview
*: This function is not made avail-able in some countries or areas.
 The functions included are
classified into the following
four types.
• Type A: Function achieved by
using a smartphone or an embed-
ded cellular device in the vehicle
(DCM: Data Communication
Module) and the system
• Type B: Function achieved by using DCM and the system
• Type C: Function achieved by using DCM
• Type D: Function achieved by using DCM and a smartphone
●Connected services functionality
is dependent upon network recep- tion level and signal strength.
●Each function is a
vailable in the
following areas:
• Toyota apps is available in the contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
• Destination Assist is available in
the contiguous United States,
Washington D.C., Puerto Rico,
Hawaii, the United States Virgin
Islands, Canada, and limited
areas of Alaska for vehicles that
contain the appropriate map data.
• Dynamic Navigation is available in the contiguous United States,
Washington D.C. and Alaska.
• Dynamic Navigat ion is not avail-
able in Puerto Rico, Canada, and
the United States Virgin Islands.
•Wi-Fi
® hotspot is available in the
contiguous United States, Wash-
ington D.C., Alaska and Hawaii.
•Wi-Fi
® hotspot is not available in
Puerto Rico, Canada, and the
United States Virgin Islands.
• Safety Connect is available in the contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
• Remote Connect is available in
the contiguous United States,
Washington D.C., Alaska, Hawaii,
the United States Virgin Islands,
Puerto Rico and Canada.
• Service Connect is available in the contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
Connected ser vices*
Connected services
includes Toyota apps, Desti-
nation Assist, Service Con-
nect, Dynamic Navigation,
Wi-Fi
® hotspot, Safety Con-
nect and Remote Connect.
Functional overview
FunctionTy p e
Toyota appsType A
Destination Assist,
Dynamic Navigation,
Wi-Fi
® hotspot
Type B
Safety ConnectType C
Remote Connect, Ser-
vice ConnectType D

2799-1. Connected services overview
9
Connected services
Content provider
Provides contents to the application server.
Type A: Function achieved by using a smar tphone
or DCM
Of the functions included with connected services, the Toyota
apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps installed on a smartphone to be displayed on and operated from
the screen via Bluetooth
®.
 Via DCM
• Toyota audio multimedia system enables applicable apps installed on the system to be displayed on and operated from
the screen.
A few settings must be performed before Toyota apps can be
used. ( P.281)
By using a smartphone or DCM
A

2809-1. Connected services overview
Application server
Provides applications to the system or a smartphone.
Smartphone
*
Using the Toyota mobile application, communication is relayed
between the system, application server and content provider.
Applications
Display usable content from the content providers on the screen
using the data connection of the connected smartphone or DCM.
System
Content received, via a smartphone or DCM, from content pro-
vider servers is displayed on the screen. The system is equippe d
with an application player to run applications.
Via DCM
*: For known compatible phones, refer to https://ww w.toyota.com/
connected-services in the United States, https://www.toyota.ca/connected
in Canada, and http://www.toyo tapr.com/connected-services
in Puerto
Rico.
The required operations to acti-
vate applications and connect a
smartphone to the system, and
the registration steps for the
connected services are
explained in this section.
■Subscription
 Toyota apps do not require an
activation fee or monthly
recurring fees.
 Services requiring a separate
contract can also be used.
*
*: For details, refer to
https://www.toyota.com/
connected-services
or call 1-800-331-4331 in the
United States, https://www.toyota.ca/connected
or call 1-888-869-6828 in Can-
ada, and
http://www.toyotapr.com/
connected-services
or call 1-877-855-8377 in Puerto
Rico.
■Availability of function
 Toyota apps is available in the
contiguous United States,
Washington D.C., Alaska,
Hawaii, the United States Vir-
gin Islands, Puerto Rico and
Canada.
●Data usage fees may apply while
using Toyota apps. Confirm data
usage fees before using this func-
tion.
●For details regarding operation of
the Toyota apps, refer to
https://www.toyota.com/
B
C
D
E
F
Before using the function

2819-1. Connected services overview
9
Connected services
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-servicesin Puerto Rico.
●These functions are not made
available in some countries or
areas. Availability of functions of
the Toyota apps is dependent on
network reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.63)
 The following personal data
can be deleted and returned
to their default settings:
• Downloaded contents
• Radio stations that were listened
to
●Once initialized, the data and set-
tings will be erased. Pay much
attention when initializing the data.
■Settings required to use
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile
application to your smart-
phone.
2 Open the Toyota mobile
application on your smart
phone and follow instruc-
tions. Bluetooth
® Pairing is
required.
In order to use Toyota mobile appli-
cation, the following must first be
performed:
 Register a Bluetooth® phone
with the hands-free system.
( P.36)
●Applications can only be used
when the Toyota mobile applica-
tion has been downloaded to your
smartphone, and the application is
running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●If a Toyota mobile application is
used while iPod audio/video is
being played back, system opera-
tion may become unstable.
Preparation before using
Toyota mobile application

2829-1. Connected services overview
*: Vehicles equipped with DCM
■Subscription
 After you have signed the Telematics Subscription Ser-
vice Agreement and are
enrolled, you can begin
receiving services. A variety
of subscription terms are
available. Contact your Toyota
dealer, or call 1-800-331-4331
in the United States, 1-888-
869-6828 in Canada, and 1-
877-855-8377 in Puerto Rico,
for further subscription
details. (
P.280)
■Availability of functions
 Destination Assist is avail-
able in the contiguous United
States, Washington D.C.,
Puerto Rico, Hawaii, the
United States Virgin Islands,
Canada, and limited areas of
Alaska for vehicles that con-
tain the appropriate map data.
 Dynamic Navigation is avail-
able in the contiguous United
States, Washington D.C. and
Alaska.
 Dynamic Navigation is not
available in Puerto Rico, Can-
ada, and the United States
Virgin Islands.
 Wi-Fi
® hotspot is available in
the contiguous United States,
Washington D.C., Alaska and
Hawaii.
 Wi-Fi
® hotspot is not available
in Puerto Rico, Canada, and
the United States Virgin
Islands.
Type B: Function
achieved by using
DCM and the system
*
The functionality of Destina-
tion Assist, Dynamic Navi-
gation, and Wi-Fi
® hotspot
is made possible through
the shared work of the DCM
and the system.
Destination Assist and
Dynamic Navigation are
subscription-based telemat-
ics services that use Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security as well
as convenience features.
These services are available
by subscription on select,
telematics hardware-
equipped vehicles and sup-
ported by the Toyota
response center, which
operates 24 hours a day, 7
days a week.
For details about:
 Dynamic Navigation:
P.85, 94, 116
 Wi-Fi
® hotspot:  P. 4 8
Before using the function