TOYOTA SIENNA 2015 XL30 / 3.G Owners Manual

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8
When trouble arises
8-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transaxle. Contact
your Toyota dealer or commercial towing service before towing.
●The engine is running but the vehicle will not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type tr uck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 532, 533)
If they are damaged, use a to wing dolly or flat bed truck.
AWD models: If towing your vehicl e with a wheel-lift type truck,
use a towing dolly. ( P. 532, 533)
Situations need to contact dealers before towing
Towing with a sling-type truck

5328-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
Using a flatbed truck

5338-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
8
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
Do not turn the engine switch to the “LOCK” position (vehicles without a
smart key system) or off (vehicles with a smart key system).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
2WD models: Be sure to transport the
vehicle with the front wheels raised or
with all four wheels raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the driv-
etrain and related parts may be dam-
aged.
AWD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.

5348-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
NOTICE
■To prevent damaging the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Active
Torque Control 4WD system (AWD mod-
els) and transaxle. (P. 222)

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When trouble arises
8-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

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8-2. Steps to take in an emergency
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart key system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
1
2

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When trouble arises
8-2. Steps to take in an emergency
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released the system is operating normally.
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Charging system warning light*2
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light (warning
buzzer)
*2
Indicates that the engine oil pressure is too low.
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system;
• The electronic automatic transaxle control system
 Have the vehicle inspected by your Toyota dealer
immediately.

5388-2. Steps to take in an emergency
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SRS warning lightIndicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
 Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
 Have the vehicle inspected by your Toyota dealer
immediately.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power
Steering) system
 Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
Pre-collision system warning light*2
Indicates a malfunction in the PCS (Pre-Collision System)
The warning light will operate as follows, even when the
system is not malfunctioning:
• The light will flash quickly when the system is operating.
(P. 296)
• The light will turn on when the pre-collision braking is disabled. ( P. 297)
• The light will turn on when the system cannot tempo-
rarily be used. ( P. 556)
 Have the vehicle inspected by your Toyota dealer
immediately.
Slip indicator
Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system; or
• The hill-start assist control system
*2
The light will flash when the VSC or the TRAC system is
operating.
 Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightWarning light/Details/Actions

5398-2. Steps to take in an emergency
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8
When trouble arises
Open door warning light (warning buzzer)*2, 3
Indicates that one or more of the doors or the back door is
not fully closed
 Check that all the doors and the back door are
closed.
Low fuel level warning light
Indicates that remaining fuel is approximately 3.0 gal.
(11.4 L, 2.5 Imp.gal.) or less
 Refuel the vehicle.
Seat belt reminder light (warning buzzer)*4
Warns the driver and/or front passenger to fasten their
seat belts
 Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.
Master warning light
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
 P. 546
Tire pressure warning light
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( P. 541)
• Flat tire ( P. 562, 564)
 Adjust the tire inflation pressure to the specified
level.
The light will turn off after a few minutes. In case
the light does not turn off even if the tire inflation
pressure is adjusted, have the system checked by
your Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system
(  P. 542)
 Have the system checked by your Toyota dealer.
Third seat warning light*2
Indicates that the third seat operation is not yet complete.
 Complete the third seat operation ( P. 158)
Warning lightWarning light/Details/Actions

5408-2. Steps to take in an emergency
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*1: Parking brake engaged warning buzzer:P. 550
*2: If equipped
*3: Open door warning buzzer:P. 547
*4: Driver’s seat belt buzzer:
The driver’s seat belt buzzer sounds to alert the driver that his or her seat
belt is not fastened. Once the engine switch is turned to the “ON” position
(vehicles without a smart key system) or IGNITION ON mode (vehicles
with a smart key system), the buzzer sounds for 6 seconds. If the vehicle
reaches a speed of 12 mph (20 km/h), the buzzer sounds once. If the
seat belt is still unfastened after 30 seconds, the buzzer will sound inter-
mittently for 10 seconds. Then, if the seat belt is still unfastened, the
buzzer will sound in a different tone for 20 more seconds.
Front passenger’s seat belt buzzer:
The front passenger’s seat belt buzzer sounds to alert the front passen-
ger that his or her seat belt is not fastened. The buzzer sounds once if the
vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is still unfas-
tened after 30 seconds, the buzzer will sound intermittently for 10 sec-
onds. Then, if the seat belt is still unfastened, the buzzer will sound in a
different tone for 20 more seconds.