maintenance TOYOTA SIENNA HYBRID 2021 Owners Manual (in English)

SIENNA_OM_OM08031U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
5-3. Using the storage featuresList of storage features . 366
Luggage compartment fea- tures ............................ 372
5-4. Using the other interior fea- tures
Other interior features ... 374
Garage door opener...... 392
6-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 400
Cleaning and protecting the vehicle interior ............. 403
6-2. Maintenance Maintenance requirements.................................... 406
General maintenance.... 407
Emission inspection and maintenance (I/M) programs.................................... 410
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions............................. 411
Hood ............................. 413
Positioning a floor jack .. 415
Engine compartment ..... 416
12-volt battery ............... 422
Tires .............................. 424
Tire inflation pressure ... 438
Wheels ......... .................440
Air conditioning filter ...... 441
Cleaning the hybrid battery (traction battery) air intake
vents and filters ........... 443Electronic key battery ....
447
Checking and replacing fuses .................................... 449
Light bulbs ..................... 451
7-1. Essential information Emergency flashers....... 458
If your vehicle has to be stopped in an emergency.................................... 459
If the vehicle is trapped in ris- ing water ...................... 460
7-2. Steps to take in an emer- gency
If your vehicle needs to be
towed ........................... 462
If you think something is wrong........................... 465
If a warning light turns on or a warning buzzer sounds 466
If a warning message is dis- played .......................... 477
If you have a flat tire (vehicles without spare tire) ........ 481
If you have a flat tire (vehicles with spare tire) ............. 491
If the hybrid system will not start ............................. 501
If you lose your keys...... 502
If the fuel filler door cannot be opened ......... ...............503
If the electronic key does not operate properly .......... 50
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If the 12-
volt battery is dis-
charged ....................... 506
If your vehicle overheats 511
6Maintenance and care
7When trouble arises

5TABLE OF CONTENTS
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If the vehicle becomes stuck.................................... 514
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 518
Fuel information ............ 528
Tire information ............. 530
8-2. Customization Customizable features .. 540
8-3. Initialization Items to initialize ........... 554
9-1. For owners Reporting safety defects for U.S. owners................. 556
Seat belt instructions for Canadian owners (in
French) ........................ 557
SRS airbag instructions for Canadian owners (in
French) ........................ 559
What to do if... (Trouble- shooting) .................... 568
Alphabetical Index ........ 571
8Vehicle specifications
9For owners
Index

811-4. Hybrid system
1
For safety and security
hybrid system, contact your Toyota
dealer.
■Charging the 12-volt battery
 P.508
■After the 12-volt battery has dis-
charged or when the terminal
has been removed and installed
during exchange, etc.
The gasoline engine may not stop
even if the vehicle is being driven by
the hybrid battery (traction battery).
If this continues for a few days, con-
tact your To yota dealer.
■Sounds and vibrations specific
to a hybrid vehicle
There may be no engine sound or
vibration even though the vehicle is
able to move with the “READY” indi-
cator is illuminate d. For safety,
make sure to shift the shift lever to P
and apply the parking brake when
parked.
The following sounds or vibrations
may occur when the hybrid system
is operating and are not a malfunc-
tion:
●Motor sounds may be heard from
the engine compartment.
●Sounds may be heard from the
hybrid battery (traction battery)
under the front seats when the
hybrid system starts or stops.
●Relay operating sounds such as a
snap or soft clank will be emitted
from the hybrid battery (traction
battery), under the front seats,
when the hybrid system is started
or stopped.
●Sounds from the hybrid system
may be heard when the back door
is open.
●Sounds may be heard from the
transmission when the gasoline
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard
when accelerating sharply.
●Sounds may be heard due to regenerative braking when the
brake pedal is depressed or as
the accelerator pedal is released.
●Vibration may be felt when the
gasoline engine starts or stops.
●Cooling fan sounds may be heard
from the air intake vent under the
front seat.
■Maintenance, repair, recycling,
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling
and disposal. Do n ot dispose of the
vehicle yourself.
When driving with the gasoline
engine stopped, a sound, which
changes in accordance with the
driving speed, will be played in
order to warn people nearby of
the vehicle’s approach. The
sound will stop when the vehicle
speed exceeds approximately
22 mph (35 km/h).
■Acoustic Vehicle Alerting Sys-
tem
In the following cases, the Acoustic
Vehicle Alerting System may be dif-
ficult for surrounding people to hear.
●In very noisy areas
●In the wind or the rain
■If “Acoustic Vehicle Alerting
System Malfunction Visit Your
Dealer” is displayed on the
multi-information display
The system may be malfunctioning.
Have the vehicle inspected by your
Toyota dealer.
Acoustic Vehicle Alerting
System

861-4. Hybrid system
When a certain level of impact is
detected by the impact sensor,
the emergency shut off system
blocks the high voltage current
and stops the fuel pump to mini-
mize the risk of electrocution
and fuel leakage. If the emer-
gency shut off system activates,
your vehicle will not restart. To
restart the hybrid system, con-
tact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
NOTICE
■Hybrid battery (traction bat-
tery) air intake vents
●Make sure not to block the air
intake vents with anything, such
as a seat cover, plastic cover, or
luggage. If the vents become
blocked, the hybrid battery
(traction battery) input and out-
put may be restricted, leading to
a reduction in hybrid battery
(traction battery) output and a
malfunction.
●When dust etc. has accumu-
lated in the air intake vents,
clean them with a vacuum
cleaner to prevent the vents
from clogging.
●Do not get water or foreign
materials in the air intake vents
as this may cause a short circuit
and damage the hybrid battery
(traction battery).
●Do not carry large amounts of
water such as water cooler bot-
tles in the vehicle. If water spills
onto the hybrid battery (traction
battery), the battery may be
damaged. Have the vehicle
inspected by your Toyota
dealer.
●There are filters installed to the
air intake vents. When the filters
remain noticeably dirty even
after cleaning the air intake
vents, filters cleaning or
replacement is recommended.
For information regarding filters
cleaning or replacement, refer
to P.444.
●If “Maintenance Required for
Traction Battery Cooling Parts
See Owner’s Manual” is shown
on the multi-information dis-
play, the air intake vents and fil-
ters may be clogged. Refer to
P.443for information on how to
clean the air intake vents.
Emergency shut off sys-
tem
Hybrid warning message

881-5. Theft deterrent system
1-5.Theft deterrent system
The indicator light flashes after
the power switch has been
turned to OFF to indicate that
the system is operating.
The indicator light stops flashing
after the power switch has been
turned to ACC or ON to indicate
that the system has been can-
celed.
■System maintenance
The vehicle has a maintenance-free
type immobilizer system.
■Conditions that may cause the
system to malfunction
●If the grip portion of the key is in
contact with a metallic object
●If the key is in close proximity to or
touching a key to the security sys-
tem (key with a built-in transpon-
der chip) of another vehicle
Immobilizer system
The vehicle’s keys have
built-in transponder chips
that prevent the hybrid sys-
tem from starting if a key
has not been previously
registered in the vehicle’s
on-board computer.
Never leave the keys inside
the vehicle when you leave
the vehicle.
This system is designed to
help prevent vehicle theft but
does not guarantee absolute
security against all vehicle
thefts.
Operating the system
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.

891-5. Theft deterrent system
1
For safety and security
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The side windows and moon
roof (if equipped) are closed
before the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors and hood, and
lock all the doors. The system
will be set automatically after 30 seconds.
The security indicator changes from
being on to flashing when the sys-
tem is set.
If all doors are closed with hood
open, alarm system can be set.
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarm:
 Unlock the doors.
 Turn the power switch to ACC
or ON, or start the hybrid sys-
tem. (The alarm will be deacti-
vated or stopped after a few
seconds.)
■System maintenance
The vehicle has a maintenance-free
type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
(Stopping the alarm deactivates the
alarm system.)
●The doors are unlocked using the
mechanical key.
Alarm*
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 A locked door is unlocked or
opened in any way other
than using the entry func-
tion (if equipped) or wireless
remote control. (The doors
will lock again automati-
cally.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system

972-1. Instrument cluster
2
Vehicle status information and indicators
The units used on the meter and display may differ depending on the target
region.
Hybrid System Indicator
Displays the Hybrid System Indicator ( P.98)
Multi-information display
Presents the driver with a variety of driving-related data ( P.104)
Displays warning messages if a malfunction occurs (P.477)
Clock ( P.100)
Speedometer
Displays the vehicle speed
Fuel gauge
Displays the quantity of fu el remaining in the tank
Odometer, trip meter and oil maintenance
Odometer:
Displays the total distance th at the vehicle has been driven
Trip meter:
Displays the distance the vehicle has been driven since the meter was last
reset. Trip meters “A” and “B” c an be used to record and display different
distances independently.
Gauges and meters (w ith 4.2-inch display)
The meters display various drive information.
Meter display
A
B
C
D
E
F

982-1. Instrument cluster
Oil maintenance:
Displays the distance until the next engine oil change.
Shift position and shift range indicator
Displays the selected shift posit ion or selected shift range (P.238)
Outside temperature ( P.98)
Engine coolant temperature gauge
Displays the engine c oolant temperature
■The meters and display illumi-
nate when
The power swit ch is in ON.■When changing driving mode
Speedometer color is changed fol-
lowing the selected driving mode.
(  P.333)
■Hybrid System Indicator
READY OFF area
Shows that the hybrid system is not
operating.
Charge area
Shows regeneration
* status.
Regenerated e nergy will be used to
charge the hybrid battery (traction
battery).
Hybrid Eco area
Shows that gasoline engine power
is not being used very often.
The gasoline engine will automati- cally stop and restart under various
conditions.
Eco area
Shows that the vehicle is being
driven in an Eco-friendly manner.
By keeping the indicator needle
within Eco area, more Eco-friendly
driving can be achieved.
Power area
Shows that an Eco-friendly driving
range is being exceeded (during full
power driving etc.)
*: When used in this manual, “regen-
G
H
I
A
B
C
D
E

992-1. Instrument cluster
2
Vehicle status information and indicators
eration” refers to the conversion of
energy created by the movement
of the vehicle into electrical
energy.
In the following situ ation, the Hybrid
System Indicator does not operate.
●“READY” indicator is not illumi-
nated.
●The shift lever is in a range other
than D or S.
■Outside temperature display
●In the following si tuations, the cor-
rect outside tempe rature may not
be displayed, or the display may
take longer than normal to
change.
• When stopped, or driving at low speeds (less than 12 mph [20
km/h])
• When the outside temperature has changed suddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” is displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
●Displays the outside temperature
within the range of -40°F (-40°C)
to 122°F (50°C).
●When the outside temperature is
approximately 37°F (3°C) or
lower, the low outside temperature
indicator will flash for approxi-
mately 10 seconds , then stay on.
■Liquid crystal display
 P.105Switches the items of the odom-
eter, trip meter A, trip meter B
and oil maintenance by pressing
the “ODO TRIP” switch.
When the trip meter is dis-
played, pressing and holding the
switch will reset the trip meter.
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before using the liquid
crystal information display. At
extremely low temperatures, the
display monitor may respond
slowly, and display changes may
be delayed.
For example, there is a lag
between the driver’s shifting and
the new shift range appearing on
the display. This lag could cause
the driver to downshift again,
causing rapid and excessive
engine braking and possibly an
accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
The engine may be overheating if
the engine coolant temperature
gauge is in the red zone (“H”). In
this case, immediately stop the
vehicle in a safe place, and check
the engine after it has cooled
completely. ( P.511)
Changing the trip meter
display