TOYOTA VENZA 2010 Owners Manual (in English)

541
4-3. Do-it-yourself maintenance
4
Maintenance and care
VENZA_U (OM73007U)
■
Bulbs other than the above
If any of the bulbs listed below has burnt out, have your Toyota
dealer replace it.
● Headlight low beams (discharge bulb)
● High mounted stoplight
■Condensation build-up on th e inside of the lens
Contact your Toyota dealer for more information in the following situations.
Temporary condensation build-up on the inside of the headlight lens does
not indicate a malfunction.
● Large drops of water are built up on the inside of the lens.
● Water has built up inside the headlight.
■ LED light bulbs
The high mounted stoplight consists of a number of LEDs. If any LEDs burn
out, take your vehicle to your Toyota dealer to have the light replaced.
■ High-intensity discharge (H ID) headlights (if equipped)
If voltage to the high-intensity discharge bulbs is insufficient, the light may
not come on, or may go out temporarily. The high-intensity discharge bulbs
will come on when normal power is restored.

542 4-3. Do-it-yourself maintenance
VENZA_U (OM73007U)
CAUTION
■Replacing light bulbs
● Turn off the headlights. Do not attempt to replace the bulb immediately
after turning off the headlights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of the light bulb with bare hands. Hold the
bulb by the plastic or metal portion.
If the bulb is scratched or dropped it may blow out or crack.
● Fully install light bulbs and any parts used to secure them. Failing to do so
may result in heat damage, fire, or water entering the headlight unit. This
may damage the headlights or cause condensation to build up on the lens.
● Do not attempt to repair or disassemble light bulbs, connectors, electric
circuits or component parts.
Doing so may result in death or serious injury due to electric shock.
■ High-intensity discharge (HID) headlights (if equipped)
● Contact your Toyota dealer before replacing high-intensity discharge
headlights (including light bulbs).
● Do not touch the high-intensity discharge headlight’s high voltage socket
when the headlights are turned on. An extremely high voltage of 20000V
will be discharged and could result in death or serious injury by electric
shock.
■ To prevent damage or fire
Make sure bulbs are fully seated and locked.

When trouble arises5
543
VENZA_U (OM73007U)
5-1. Essential informationEmergency flashers ......... 544
If your vehicle needs to be towed ............................. 545
If you think something is wrong ............................. 549
If noise can be heard from under vehicle ................. 550
Fuel pump shut off system ........................... 551
Event data recorder ......... 552 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 554
If a warning message is displayed ........................ 569
If you have a flat tire......... 570
If the engine will not start ................................ 581
If the shift lever cannot be shifted from “P” .............. 584
If you lose your keys ........ 585
If the electronic key does not operate properly
(vehicles with smart
key system) .................... 586
If the battery is discharged ..................... 589
If your vehicle overheats ....................... 594
If the vehicle becomes stuck .............................. 597
If your vehicle has to be stopped in an
emergency ..................... 599

544
VENZA_U (OM73007U)
5-1. Essential information
Emergency flashers
NOTICE
■To prevent battery discharge
Do not leave the emergency flashers on longer than necessary when the
engine is not running.
Use the emergency flashers if th e vehicle malfunctions or is
involved in an accident.
Press the switch to flash all
the turn signal lights. To turn
them off, press the switch
once again.

5
When trouble arises
545
5-1. Essential information
VENZA_U (OM73007U)
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
2WD models
If towing your vehicle with a wheel -lift type truck from the front,
the vehicle’s rear wheels and axl es must be in good conditions.
( P. 546, 548)
If they are damaged, use a towing dolly or flat bed truck.
AWD models
If towing your vehicle with a wh eel-lift type truck, use a towing
dolly. ( P. 546, 548)

546 5-1. Essential information
VENZA_U (OM73007U)
Towing with a sling-type truck
Towing with a wheel lift-type truckFrom the front (2WD models) Release the parking brake.
From the front (AWD models) Use a towing dolly under the rear
wheels.

5
When trouble arises
547
5-1. Essential information
VENZA_U (OM73007U)
From the rear
Use a towing dolly under the
front wheels.
Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.

548 5-1. Essential information
VENZA_U (OM73007U)
NOTICE
■To prevent body damage when towing a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the transmission and active
torque control 4WD system (AWD m odels) when towing using a wheel-
lift type truck
■ To prevent damaging the vehicle wh en towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent causing serious damage to the
active torque control 4WD system (AWD models) and transmission.
( P. 255)
2WD models: Never tow this vehicle from
the rear with the front wheels on the
ground. This may cause serious damage
to the transmission. If towing from the
rear, used towing dolly.
AWD models: Never tow this vehicle with
any of the wheels on the ground. This
may cause serious damage to the trans-
mission and active torque control 4WD
system. Use a towing dolly.

5
When trouble arises
549
5-1. Essential information
VENZA_U (OM73007U)
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature g auge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor

550
5-1. Essential information
VENZA_U (OM73007U)
If noise can be heard from under vehicle
Approximately five hours after the engine is turned off, you may hear
sound coming from under the vehicle for several minutes.
This is the sound of a fuel evaporation leakage check and, it does
not indicate a malfunction.