TOYOTA VENZA 2011 Owners Manual (in English)

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4-1. Maintenance and care
4
Maintenance and care
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■
High pressure car washes
● Do not allow the nozzles of the car wash to come within close proximity
of the windows.
● Before car wash, check that the fuel filler door is closed.
■ Aluminum wheels
● Remove any dirt immediately by using a neutral detergent. Do not use
hard brushes or abrasive cleaners. Do not use strong or harsh chemical
cleaners. Use the same mild detergent and wax as used on the paint.
● Do not use detergent on the wheels when they are hot, for example after
driving for long distance in the hot weather.
● Wash detergent from the wheels immediately after use.
■ Bumpers and side moldings
Do not scrub with abrasive cleaners.
CAUTION
■Caution about the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe until it has cooled
sufficiently, as touching a hot exhaust pipe can cause burns.

472 4-1. Maintenance and care
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NOTICE
■To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If you see coal tar or tree sap on the paint surface
• If you see dead insects, insect droppings or bird droppings on the paint
• After driving in an area contaminated with soot, oily smoke, mine dust,
iron powder or chemical substances
• If the vehicle becomes heavily soiled in dust or mud
• If liquids such as benzine and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ If the windshield washer nozzle become blocked
Contact your Toyota dealer. Do not try to clear it with a pin or other object.
This may damage the nozzle.
■ Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax on the surface of the lights.
Wax may cause damage to the lenses.
■ To prevent damage to the windshield wiper arms
When lifting the wiper arms away from the windshield, pull the driver side
wiper arm upward first, and repeat for the passenger side. When returning
the wipers to their original position, do so from the passenger side first.

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Maintenance and care
VENZA_U (OM73008U)
Cleaning and protecting the vehicle interior
The following procedures will help protect your vehicle’s interior and
keep it in top condition:
■ Protecting the vehicle interior
Remove dirt and dust using a vacuum cleaner. Wipe dirty sur-
faces with a cloth dampened with lukewarm water.
■ Cleaning the leather areas
●Remove dirt and dust using a vacuum cleaner.
● Wipe any excess dirt and dust with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approximately 5% neutral wool deter-
gent.
●Wring out any excess water from the cloth and thoroughly
wipe off all remaining traces of detergent.
● Wipe the surface with a dry, soft cloth to remove any remain-
ing moisture. Allow the leather to dry in shaded and ventilated
area.
■ Synthetic leather areas
●Remove loose dirt using a vacuum cleaner.
● Apply a mild soap solution to the synthetic leather using a
sponge or soft cloth.
● Allow the solution to soak in for a few minutes. Remove the
dirt and wipe off the solution with a clean, damp cloth.

474 4-1. Maintenance and care
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■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year
to maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a
sponge or brush to apply the foam. Rub in overlapping circles. Do not apply
water. Excellent results are obtained by keeping the carpet as dry as possi-
ble.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
CAUTION
■Water in the vehicle
● Do not splash or spill liquid in the vehicle.
Doing so may cause electrical components etc. to malfunction or catch
fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
(P. 109)
Electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
■ Cleaning the interior (esp ecially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect off
the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.

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4-1. Maintenance and care
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Maintenance and care
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NOTICE
■
Cleaning detergents
● Do not use the following types of detergent, as they may discolor the vehi-
cle interior or cause streaks or damage to painted surfaces.
• Non-seat portions: Organic substances such as benzene or gasoline,
alkaline or acidic solutions, dye, or bleach.
• Seats: Acidic solutions, such as thinner, benzene, or alcohol.
● Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration o\
f
leather surfaces.
● Remove any dust or dirt on leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or that contain wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components under the floor of the vehicle, and
may also cause the body to rust.
■ Cleaning the inside of the rear window
● Be careful not to scratch or damage the heater wires or antenna.
● Do not use glass cleaner to clean the rear window, as this may cause
damage to the rear window defogger heater wires or antenna. Use a cloth
dampened with lukewarm water to gently wipe the window clean. Wipe the
window in strokes running parallel to the heater wires or antenna.

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4-2. Maintenance
Maintenance requirements
■Repair and replacement
It is recommended that genuine Toyota parts be used for repair to ensure
performance of each system. If non-Toyota parts are used in replacement or
if a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
To ensure safe and economical driv ing, day-to-day care and regular
maintenance is essential. It is the owner’s responsibility to perform
regular checks. Toyota recommen ds the following maintenance.
■General maintenance
Should be performed on a daily basis. This can be done by your-
self or by a Toyota dealer.
■ Scheduled maintenance
Should be performed at specified intervals according to the
maintenance schedule.
For details about maintenance items and schedules, refer to the
“Scheduled Maintenance Guide”, “Owner’s Manual Supplement”.
■Do-it-yourself maintenance
You can perform some maintenance procedures yourself.
Please be aware that do-it-yourself maintenance may affect war-
ranty coverage.
The use of Toyota Repair Manuals is recommended.
For details about warranty coverage, see the separate “Owner’s War-
ranty Information Booklet”, “Owner’s Manual Supplement”.

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Maintenance and care
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■
Allow inspection and repairs to be performed by a Toyota dealer
● Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operations of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
CAUTION
■Warning in handling of battery, oils, fuels, and fluids
● Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. Avoid
exposure and wash any affected area immediately.
● Battery posts, terminals and related accessories contain lead and lead
compounds which are known to cause brain damage. Wash your hands
after handling. ( P. 502)

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4-2. Maintenance
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General maintenance
Engine compartment
ItemsCheck points
Battery • Maintenance-free ( P. 502)
Brake fluid • At the correct level? ( P. 500)
Engine coolant • At the correct level? ( P. 497)
Engine oil • At the correct level? ( P. 492)
Exhaust system • No fumes or strange sounds?
Radiator/condenser/hoses • Not blocked with foreign matter?
(P. 499)
Washer fluid • At the correct level? ( P. 505)
Listed below are the general maintenance items that should be
performed at the intervals specified in the “Scheduled Maintenance
Guide”, “Owner’s Manual Supplement ”. It is recommended that any
problem you notice should be brought to the attention of your
Toyota dealer or qualified service shop for advice.

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Maintenance and care
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Vehicle interior
ItemsCheck points
Accelerator pedal • Moves smoothly (without uneven pedal
effort or catching)?
Automatic transmission
“Park” mechanism • Can the vehicle be held securely on an
incline with the shift lever in “P”?
Brake pedal • Moves smoothly?
• Does it have appropriate clearance and
correct amount of free play?
Brakes • Pulls to one side when applied?
• Loss of brake effectiveness?
• Spongy feeling brake pedal?
• Pedal almost touches floor?
Head restraints • Move smoothly and lock securely?
Indicators/buzzers • Function properly?
Lights • Do all the lights come on?
• Headlights aimed correctly?
Parking brake • Moves smoothly?
• Can hold the vehicle securely on an
incline?
Seat belts • Does the seat belt system operate
smoothly?
• Are the belts undamaged?
Seats • Do the seat controls operate properly?
Steering wheel • Moves smoothly?
• Has correct free play?
• No strange noises?

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Vehicle exterior
ItemsCheck points
Doors • Operate smoothly?
Engine hood • The lock system works properly?
Fluid leaks • Is there any leakage after parking?
Tire • Inflation pressure is correct?
• Tire surfaces not worn or damaged?
• Tires rotated according to the mainte-
nance schedule?
• Wheel nuts are not loose?
CAUTION
■ If the engine is running
Turn off the engine and ensure that there is adequate ventilation before per-
forming maintenance checks.