TOYOTA VENZA HYBRID 2021 Owners Manual (in English)

1293-1. Key information
3
Before driving
■If a message regarding the state
of the electronic key or power
switch mode, etc. is shown
To prevent trapping the electronic
key inside the vehicle, leaving the
vehicle carrying the electronic key
on your person without turning the
power switch to O FF or other pas-
sengers from unintentionally taking
the key out of the vehicle, etc., a
message that prompts the user to
confirm the state of the electronic
key or power switch mode may be
shown on the multi -information dis-
play. In those cases, follow the
instructions on the display immedi-
ately.
■If “Key Battery Low Replace
Key Battery” is displayed on
the multi-information display
The electronic key has a low bat-
tery. Replace the el ectronic key bat-
tery. ( P.425)
■Replacing the battery
 P.425
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehicle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is displayed on the
multi-information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer
to check if an unknown electronic
key (other than those in your pos-
session) has been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach m etallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.
●Do not attach a sticker or any-
thing else to the surface of the
electronic key.
●Do not place the keys near
objects that produce magnetic
fields, such as TVs, audio sys-
tems and induction cookers.
●Do not place the keys near
medical electrical equipment
such as low-freq uency therapy
equipment or microwave ther-
apy equipment, and do not
receive medical attention with
the keys on your person.
■Carrying the electronic key
on your person
Carry the electronic key 3.9 in.
(10 cm) or more away from elec-
tric appliances that are turned on.
Radio waves emitte d from electric
appliances within 3.9 in. (10 cm)
of the electronic key may interfere
with the key, cau sing the key to
not function properly.
■In case of a smart key system
malfunction or other key-
related problems
 P.467

1303-1. Key information
The electronic keys are
equipped with the following
wireless remote control:Locks all the doors ( P.131)
Unlocks all the doors
( P.131)
Opens the side windows
*
( P.131)
Opens and closes the power
back door ( P.137)
Sounds the alarm ( P.130)
*: This setting must be customized
at your Toyota dealer.
■Theft deterrent panic mode
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the electronic key.
To take out the mechanical key,
slide the release lever and
take the key out.
The mechanical key can only be
inserted in one direction, as the key
only has grooves on one side. If the
key cannot be inserted in a lock cyl-
inder, turn it over a nd re-attempt to
insert it.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical k ey together with
the electronic key. If the electronic
key battery is depleted or the entry
function does not operate properly,
you will need the mechanical key.
(  P.467)
■If you lose your mechanical
keys
 P.466
■If a wrong key is used
The key cylinder rotates freely to
isolate inside mechanism.
NOTICE
■When an electronic key is lost
 P.466
Wireless remote control
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1313-2. Opening, closing and locking the doors
3
Before driving
3-2.Opening, closing and locking the doors
■Using the entry function
Carry the electronic key to
enable this function.
1 Grip the driver’s door handle
to unlock the door. Holding
the driver’s door handle for
approximately 2 seconds
unlocks all the doors.
Grip the front passenger’s
door handle or rear door han-
dle (some models) to unlock
all the doors
*.
Make sure to touch the sensor on
the back of the handle.
The doors cannot be unlocked for 3
seconds after the doors are locked.
*: The door unlock settings can be
changed. ( P.131)
2 Touch the lock sensor (the
indentation on the surface of
the door handle) to lock the
doors.
Check that the d oor is securely
locked.
■Using the wireless remote
control
1 Locks all the doors
Check that the d oor is securely
locked.
2 Unlocks all the doors
Pressing the button unlocks the
driver’s door. Pressing the button
again within 5 seconds unlocks the
other doors.
Press and hold to open the side
windows.
*
*
: This setting must be customized at your Toyota dealer.
■Switching the door unlock func-
tion
It is possible to set which doors the
entry function unlocks using the
wireless remote control. Perform the
switching operation in the vehicle or
within approximately 3.2 ft. (1 m) of
the vehicle.
1 Turn the power switch to OFF.
2 When the indicator light on the
key surface is not on, press and
hold , or for
Side doors
The vehicle can be locked
and unlocked using the
entry function, wireless
remote control, door lock
switches or inside lock but-
tons.
Unlocking and locking the
doors from the outside

1323-2. Opening, closing and locking the doors
approximately 5 seconds while
pressing and holding .
The setting changes each time an
operation is performed, as shown
below. (When changing the setting
continuously, release the buttons,
wait for at least 5 seconds, and
repeat step 2.)
Vehicles with alarm: To prevent
unintended triggering of the alarm,
unlock the doors us ing the wireless
remote control and open and close
a door once after t he settings have
been changed. (If a door is not
opened within 60 seconds after
is pressed, the doors will be
locked again a nd the alarm will
automatically be set.)
In a case that the alarm is triggered,
immediately stop the alarm.
(  P.78)■Impact detection door lock
release system
In the event that t he vehicle is sub-
ject to a strong impact, all the doors
are unlocked. Depending on the
force of the impact or the type of
accident, however, the system may
not operate.
■Operation signals
Doors: A buzzer sounds and the
emergency flashers flash to indicate
that the doors have been
locked/unlocked. (Locked: Once;
Unlocked: Twice)
Side windows: A buzzer sounds to
indicate that the side windows are
operating.
■Security feature
If a door is not opened within
approximately 60 s econds after the
vehicle is unlocked, the security fea-
ture automatically locks the vehicle
again. (However, depending on the
location of the el ectronic key, the
key may be detected as being in the
vehicle. In this case, vehicle may be
unlocked.)
■When the door cannot be
locked by the lock sensor on
the surface of the door handle
When the door cannot be locked
even if the lock se nsor on the sur-
face of the door handle is touched
by a finger, touch the lock sensor
with the palm.
When gloves are being worn,
remove the gloves.
■Door lock buzzer
If an attempt to lock the doors using
the smart key system is made when
Multi-informa- tion dis-
play/BeepUnlocking func- tion
Exterior: Beeps 3 times
Holding the
driver’s door han-
dle unlocks only
the driver’s door.
Holding the pas-
senger’s door
handle or press-
ing the back door
opener switch
unlocks all the
doors.
Exterior: Beeps twice
Holding a door
handle or press-
ing the back door
opener switch
unlocks all the
doors.

1333-2. Opening, closing and locking the doors
3
Before driving
a door other than the door you are
locking is open, a buzzer sounds
continuously for 5 seconds. Fully
close all the doors, and lock the
vehicle once more.
■Setting the alarm (if equipped)
Locking the doors will set the alarm
system. ( P.78)
■Conditions affect ing the opera-
tion of the smart key system or
wireless remo te control
 P.150
■If the smart key system or the
wireless remote control does
not operate properly
●Use the mechanical key to lock
and unlock the doors. ( P.467)
●Replace the key battery with a
new one if it is depleted. ( P.425)
■If the 12-volt battery is dis-
charged
The doors cannot be locked and
unlocked using the smart key sys-
tem or wireless remote control. Lock
or unlock the doors using the
mechanical key. ( P.467)
■Rear seat reminder function
●In order to remind you not to for-
get luggage, etc. in the rear seat,
when the power switch is turned to
OFF after any of the following con-
ditions are met, a buzzer will
sound and a mess age will be dis-
played on the multi-information
display for approximately 6 sec-
onds.
• The hybrid system is started within 10 minutes after opening
and closing a rear door.
• A rear door has been opened and closed after the hybrid system
was started.
However, if a rear door is opened
and then closed within approxi-
mately 2 seconds , the rear seat
reminder function may not operate.
●The rear seat reminder function determines that luggage, etc. has
been placed in a rear seat based
on opening and closing of a rear
door. Therefore, depending on the
situation, the rear seat reminder
function may not operate and you
may still forget luggage, etc. in the
rear seat, or it may operate unnec-
essarily.
●The rear seat reminder function
can be enabled/disabled.
(
 P.506)
■Customization
Settings (e.g. unlocking function
using a key) can be changed.
(Customizable features: P.504)
WARNING
■To prevent an accident
Observe the following precautions
while driving the vehicle.
Failure to do so may result in a
door opening and an occupant
could be thrown out of the vehicle,
resulting in dea th or serious
injury.
●Ensure that all doors are prop-
erly closed and locked.
●Do not pull the inside handle of
the doors while driving.
Be especially careful for the
front doors, as the doors may
be opened even if the inside
lock buttons are in locked posi-
tion.
●Set the rear door child-protector
locks when children are seated
in the rear seats.

1343-2. Opening, closing and locking the doors
■Using the door lock
switches
1 Locks all the doors
2 Unlocks all the doors
■Using the inside lock but-
tons
1 Locks the door
2 Unlocks the door
The front doors c an be opened by
pulling the inside handle even if the
lock buttons are in the lock position.
■Locking the front doors from
the outside without a key
1 Move the inside l ock button to
the lock position.
2 Close the door.
The door cannot be locked if the
power switch is in ACC or ON, or
the electronic key is left inside the
vehicle.
Depending on the position of the
electronic key, the key may not be
detected correctly and the door may
be locked.
■Open door warning buzzer
If the vehicle speed reaches 3 mph
(5 km/h), a buzzer sounds to indi-
cate that the door( s) or the hood is
not fully closed.
The open door(s) or hood is dis-
played on the multi-information dis-
play.
■When all the doors are locked
with the entry function or wire-
less remote control
●The doors cannot be unlocked
with the door lock switch.
●The door lock switches can be
reset by unlockin g all the doors
WARNING
■When opening or closing a
door
Check the surroundings of the
vehicle such as whether the vehi-
cle is on an incline, whether there
is enough space for a door to
open and whether a strong wind
is blowing. When opening or clos-
ing the door, hold the door handle
tightly to prepare for any unpre-
dictable movement.
■When using the wireless
remote control or mechanical
key and operating the power
windows
Operate the power window after
checking to make sure that there
is no possibility of any passenger
having any of their body parts
caught in the side window. Also,
do not allow children to operate
the wireless remote control or
mechanical key. It is possible for
children and other passengers to
get caught in the side window.
Unlocking and locking the
doors from the inside

1353-2. Opening, closing and locking the doors
3
Before driving
with the entry function or wireless
remote control.
The door cannot be opened
from inside the vehicle when the
lock is set.
1Unlock
2 Lock
These locks can be set to prevent
children from opening the rear
doors. Push down on each rear
door switch to lock both rear doors.
The following functions can be
set or canceled:
For instructions on customizing,
refer to P.500.
Rear door child-protector
lock
Automatic door locking
and unlocking systems
FunctionOperation
Speed linked
door locking
function
All doors are
automatically
locked when
vehicle speed is
approximately 12
mph (20 km/h) or
higher.
Shift position
linked door lock-
ing function
All doors are
automatically
locked when
shifting the shift
lever to position
other than P.
Shift position
linked door
unlocking func-
tionAll doors are
automatically
unlocked when
shifting the shift
lever to P.
Driver’s door
linked door
unlocking func-
tion
All doors are
automatically
unlocked when
driver’s door is
opened within
approximately 45
seconds after
turning the power
switch to OFF.

1363-2. Opening, closing and locking the doors
Back door
The back door can be
locked/unlocked and
opened/closed by the fol-
lowing procedures.
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
■Before driving
●Make sure that the back door is
fully closed.
If the back door is not fully
closed, it may open unexpect-
edly while driving and hit near-
by objects or luggage in the lug-
gage compartment may be
thrown out, causing an acci-
dent.
●Do not allow child ren to play in
the luggage compartment.
If a child is accidentally locked
in the luggage compartment,
they could get heat exhaustion
or other injuries.
●Do not allow a child to open or
close the back door.
Doing so may cause the back
door to operate unexpectedly,
or cause the child’s hands,
head, or neck to be caught by
the closing back door.
■Important points while driving
●Keep the back door closed
while driving.
If the back door is left open, it
may hit near-by objects or lug-
gage in the luggage compart-
ment may be thrown out,
causing an accident.
●Never let anyone sit in the lug-
gage compartment.
In the event of sudden braking,
sudden swerving or a collision,
they are susceptible to death or
serious injury.
■Operating the back door
Observe the following precau-
tions.
Failure to do so may cause parts
of the body to be caught, resulting
in death or se rious injury.
●Remove any heavy loads, such
as snow and ice, from the back
door before opening it. Failure
to do so may cause the back
door to suddenly shut again
after it is opened.
●When opening or closing the
back door, thoroughly check to
make sure the surrounding area
is safe.
●If anyone is in the vicinity, make
sure they are safe and let them
know that the back door is
about to open or close.
●Use caution when opening or
closing the back door in windy
weather as it may move
abruptly in strong wind.
●The back door may suddenly
shut if it is not opened fully,
while on a steep incline. Make
sure that the back door is
secured before using the lug-
gage compartment.

1373-2. Opening, closing and locking the doors
3
Before driving
■Using the entry function
Carry the electronic key to
enable this function.
1 Unlocks all the doors
The doors cannot be unlocked for 3
seconds after the doors are locked.
2Locks all the doors
Check that the door is securely locked.
■Using the wireless remote
control
 P.131
■Operation signals
 P.132
■Security feature
 P.132
■Using the door lock
switches
 P.134
■Using the wireless remote
control
Press and hold the switch.
The power back door automatically
opens/closes.
P r e s s i n g t h e s w i t c h w h i l e t h e p o w e r
back door is opening/closing stops
the operation. When the switch is
pressed again during the halted
operation, the ba ck door will per-
form the rever se operation.
WARNING
●When closing the back door,
take extra care to prevent your
fingers etc. from being caught.
●Do not pull on the back door
spindle (P.145) to close the
back door, and do not hang on
the back door spindle.
Doing so may cause hands to
be caught or the back door spin-
dle to break, causing an acci-
dent.
Unlocking and locking the
back door from the out-
side
Unlocking and locking the
back door from the inside
Opening/closing the back
door

1383-2. Opening, closing and locking the doors
■Using the power back door
switch on the instrument
panel
Press and hold the switch.
The power back door automatically
opens/closes.
Unlock the back door before oper-
ating.
P r e s s i n g t h e s w i t c h w h i l e t h e p o w e r
back door is opening/closing stops
the operation. When the switch is
pressed and held again during the
halted operation, the back door will
perform the reverse operation.
■Using the switches on the
back door
 Open
When the back door is unlocked:
Press the back door opener switch.
When the back door is locked:
While carrying the electronic key on
your person, press and hold the
back door opener switch.
The power back door automatically
opens.
P r e s s i n g t h e s w i t c h w h i l e t h e p o w e r
back door is opening/closing stops
the operation.
Close
Press the switch on the lower
part of the back door.
The power back door automatically
closes.
Pressing the switch while the
power back door is operating will
stop the operation. When the
switch is pressed again during the
halted operation, t he back door will
perform the reve rse operation.
Close the back door and lock
all doors (close & lock func-
tion)
Close all of the d oors except the
back door, carrying an electronic
key and press the switch on
the lower part of the back door.
A different buzzer than the normal