airbag TOYOTA VENZA HYBRID 2021 Owners Manual (in English)

VENZA_OM_OM48K18U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................6
Reading this manual ................ 11
How to search .......................... 12
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 24
For safe driving ................ 25
Seat belts ......................... 27
SRS airbags ..................... 31
Front passenger occupant classification system ...... 41
Exhaust gas precautions.. 46
1-2. Child safety Riding with children .......... 47
Child restraint systems..... 48
1-3. Emergency assistance Safety Connect ................ 63
1-4. Hybrid system Hybrid system features .... 68
Hybrid system precautions ....................................... 72
1-5. Theft deterrent system Immobilizer system .......... 77
Alarm................................ 78
Theft prevention labels (U.S.A.) .......................... 80
2-1. Instrument cluster Warning lights and indicators....................................... 82Gauges and meters (Vehicles
with 4.2-inch display) ...... 87
Gauges and meters (Vehicles with 7-inch display) ......... 91
Multi-information display (4.2- inch display) ................... 94
Multi-information display (7- inch display) ................ 105
Head-up display ............ 116
Energy monitor/ consumption
screen.......................... 120
3-1. Key information Keys .............................. 128
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 131
Back door ...................... 136
Smart key system .......... 148
3-3. Adjusting the seats Front seats .................... 155
Rear seats ..................... 156
Driving position memory 158
Head restraints .............. 162
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 164
Inside rear view mirror ... 165
Digital Rear-view Mirror . 166
Outside rear view mirrors .................................... 177
3-5. Opening, closing the win- dows
Power windows ............. 179
1For safety and security
2
Vehicle status
information and
indicators
3Before driving

5TABLE OF CONTENTS
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If the electronic key does not operate properly .......... 467
If the 12-volt battery is dis- charged ....................... 469
If your vehicle overheats 474
If the vehicle becomes stuck .................................... 478
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 480
Fuel information ............ 488
Tire information ............. 490
8-2. Customization Customizable features .. 500
8-3. Initialization Items to initialize ........... 514
9-1. For owners Reporting safety defects for U.S. owners................. 516
Seat belt instructions for Canadian owners (in
French) ........................ 517
SRS airbag instructions for Canadian owners (in
French) ........................ 518
Headlight aim instructions for Canadian owners (in
French) ........................ 525What to do if... (Trouble-
shooting) ..................... 528
Alphabetical Index ........ 531
8Vehicle specifications
9For owners
Index

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Toyota Safety Sense 2.0
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their elec-
tromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/ Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your
Toyota dealer for the location
of recording cameras. The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.

Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
able.
To learn more about the vehi-
Vehicle data recording

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Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the less ee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota
may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply, See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
the airbags, seat belt preten-
sioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
Scrapping of your Toyota
Perchlorate Material
WARNING
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which c ould lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Antic ipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attentio n to driving. Any-
thing that distrac ts the driver,
such as adjusting controls, talking
on a cellular phone or reading can
result in a collision with resulting
death or serious injury to you,
your occupants or others.

22Pictorial index
■Interior
SRS airbags .................................................... ......................P.31
Floor mats..................................................... ........................P.24
Front seats .................................................... ......................P.155
Rear seats ..................................................... ......................P.156
Head restraints ...................................................................P.162
Seat belts ..................................................... .........................P.27
Console box .................................................... ...................P.339
Inside lock buttons ............................................ ................P.134
Cup holders ........................................................................P.339
Assist grips ................................................... .....................P.359A
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1
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For safety and security
For safety and security
1-1. For safe useBefore driving ................. 24
For safe driving .............. 25
Seat belts ....................... 27
SRS airbags ................... 31
Front passenger occupant classification system .... 41
Exhaust gas precautions 46
1-2. Child safety Riding with children ........ 47
Child restraint systems... 48
1-3. Emergency assistance Safety Connect .............. 63
1-4. Hybrid system Hybrid system features .. 68
Hybrid system precautions ..................................... 72
1-5. Theft deterrent system Immobilizer sys tem ........77
Alarm.............................. 78
Theft prevention labels (U.S.A.) ........................ 80

311-1. For safe use
1
For safety and security
■Location of the SRS airbags
SRS front airbagsSRS driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front passenger from
impact with interior components
SRS knee airbag
Can help provide dr iver protection
SRS seat cushion airbag
Can help restrain the front passenger
SRS side and curtain shield airbags
SRS front side airbags
Can help protect the torso of the front seat occupants
SRS airbags
The SRS airbags inflate when the vehicle is subjected to cer-
tain types of severe impacts that may cause significant injury
to the occupants. They work together with the seat belts to
help reduce the risk of death or serious injury.
SRS airbag system
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B
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D

321-1. For safe use
SRS curtain shield airbags
• Can help protect primarily the head of occupants in the outer seats
• Can help prevent the occupants from being thrown from the vehi cle in the
event of vehicle rollover
■SRS airbag system components
Front impact sensors
Front passenger airbag
Side impact sensors (front door)
Curtain shield airbags
Seat belt pretensioners and force limiters
Side impact sensors (front)
Front side airbags
“AIR BAG ON” and “AIR BAG OFF” indicator lights
Seat cushion airbag
Front passenger’s seat belt buckle switch
Side impact sensors (rear)
Driver’s seat position sensor
Driver airbag
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331-1. For safe use
1
For safety and security
Front passenger occupant classification sensors
Knee airbag
SRS warning light
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P.76)
●All of the doors will be unlocked.
( P.132)
●The brakes and st op lights will be
controlled automatically.
(  P.299)
●The interior lights will turn on auto-
matically. ( P.335)
●The emergency flashers will turn
on automatically. ( P.434)
●For Safety Connect subscribers, if any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P.63)
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12-18 mph
[20-30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
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