maintenance TOYOTA VERSO 2017 User Guide

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4-1. Maintenance and care
Cleaning and protecting the vehicle exterior
■Automatic car washes
● Fold the mirrors and remove the antenna before washing the vehicle.
Start washing from the front of the vehicle. Make sure to re-install the
antenna and extend the mirrors before driving.
● Brushes used in automatic car washes may scratch the vehicle surface
and harm your vehicle’s paint.
● Vehicles with rain-sensing windshield wipers: Turn the wipers off before
washing the vehicle. ( P. 4 3 3 )
■ High pressure car washes
● Do not allow the nozzles of the car wash to come within close proximity
of the windows.
● Before using car wash, check that the fuel filler door on your vehicle is
closed properly.
Perform the following to protect the vehicle and maintain it in prime
condition.
● Working from top to bottom, liberally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any
dirt and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thor-
oughly with water.
● Wipe away any water.
● Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.

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■ Aluminum wheels (if equipped)
● Remove any dirt immediately by using a neutral detergent. Do not use
hard brushes or abrasive cleaners. Do not use strong or harsh chemical
cleaners. Use the same mild detergent and wax as used on the paint.
● Do not use detergent on the wheels when they are hot, for example after
driving for long distance in the hot weather.
● Wash detergent from the wheels immediately after use.
■ Bumpers
Do not scrub with abrasive cleaners.
WARNING
■ When cleaning the windshield (vehicles with rain-sensing windshield
wipers)
• When the upper part of the windshield where the raindrop sensor is
located is touched by hand
• When a wet rag or similar is held close to the raindrop sensor
• If something bumps against the windshield
• If you directly touch the raindrop sensor body or if something bumps
into the raindrop sensor
● Installation area of front sensor on windshield P. 267
■ Caution about the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe until it has cooled
sufficiently, as touching a hot exhaust pipe can cause burns.
● Set the wiper switch to off.
If the wiper switch is in “AUTO”, the
wipers may operate unexpectedly in
the following situations, and may
result in hands being caught or other
serious injuries and cause damage to
the wiper blades.
AUTO
Off

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NOTICE
■ To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust,
iron powder or chemical substances
• If the vehicle becomes heavily soiled in dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax on the surfaces of the lights.
Wax may cause damage to the lenses.
■ Antenna installation and removal precautions
● Before driving, ensure that the antenna is installed.
● When the antenna is removed, such as before entering an automatic car
wash, make sure to store it in a suitable place so as not to lose it. Also,
before driving, make sure to reinstall the antenna in its original position.
■ To prevent damage to the windshield wiper arms
When lifting the wiper arms away from the windshield pull the driver side
wiper arm upward first, and repeat for the passenger side. When returning
the wipers to their original position, do so from the passenger side first.

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NOTICE
■ When using an automatic car wash (vehicles with rain-sensing wind-
shield wipers)
Set the wiper switch to off. If the wiper switch is in “AUTO”, the wipers may
operate and the wiper blades may be damaged.
■ When using a high pressure car wash
Do not bring the nozzle tip close to boots (rubber or resin manufactured
cover), connectors or the following parts. The parts may be damaged if they
come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
■ Handling of the camera (vehicles with rear view monitor system)
● As the camera has a water proof construction, do not detach, disassemble
or modify it. This may cause incorrect operation.
● If dirt or foreign matter (such as water droplets, snow, mud etc.) is adher-
ing to the camera, it cannot transmit a clear image. In this case, flush it
with a large quantity of water and wipe the camera lens clean with a soft
and wet cloth.
● Do not allow organic solvent, car wax, window cleaner or glass coat to
adhere to the camera. If this happens, wipe it off as soon as possible.
● When washing the vehicle, do not apply intensive bursts of water to the
camera or camera area. Doing so may result in the camera malfunction-
ing.

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Cleaning and protecting the vehicle interior
The following procedures will help protect your vehicle’s interior and
keep it in top condition:
■ Protecting the vehicle interior
Remove dirt and dust using a vacuum cleaner. Wipe dirty sur-
faces with a cloth dampened with lukewarm water.
■ Cleaning the leather areas
● Remove dirt and dust using a vacuum cleaner.
● Wipe any excess dirt and dust with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approximately 5% neutral wool deter-
gent.
● Wring out any excess water from the cloth and thoroughly
wipe off all remaining traces of detergent.
● Wipe the surface with a dry, soft cloth to remove any remain-
ing moisture. Allow the leather to dry in a shaded ventilated
area.
■ Synthetic leather areas
● Remove loose dirt using a vacuum cleaner.
● Apply a mild soap solution to the synthetic leather using a
sponge or soft cloth.
● Allow the solution to soak in for a few minutes. Remove the
dirt and wipe off the solution with a clean, damp cloth.

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■ Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year
to maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a
sponge or brush to apply the foam. Rub in overlapping circles. Do not apply
water. Excellent results are obtained by keeping the carpet as dry as possi-
ble.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
WARNING
■ Water in the vehicle
● Do not splash or spill liquid in the vehicle. Doing so may cause electrical
components etc. to malfunction or catch fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
( P. 149)
Electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or severe injury.
■ Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect off
the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.

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NOTICE
■ Cleaning detergents
● Do not use organic substances such as benzene or gasoline, acidic or
alkaline solutions, dye, bleach or other detergent. Doing so may discolor
the vehicle interior or cause streaks or damage to painted surfaces.
● Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces.
● Remove any dust or dirt on leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or that contain wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components under the floor of the vehicle, and
may also cause the body to rust.
■ When cleaning the inside of the windshield (vehicles with front sensor)
Be careful not to touch the front sensor ( P. 263). If the camera is acciden-
tally scratched or hit, PCS (Pre-Collision System), LDA (Lane Departure
Alert) and Automatic High Beam may not operate properly or may cause a
malfunction.
■ Cleaning the inside of the rear window
● Do not use glass cleaner to clean the rear window, as this may cause
damage to the rear window defogger heater wires. Use a cloth dampened
with lukewarm water to gently wipe the window clean. Wipe the window in
strokes running parallel to the heater wires.
● Be careful not to scratch or damage the heater wires.

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4-2. Maintenance
Maintenance requirements
To ensure safe and economical driving, day-to-day care and regular
maintenance is essential. Toyota r ecommends the following mainte-
nance.
■ Scheduled maintenance
Scheduled maintenance be performed at specified intervals
according to the maintenance schedule.
For full details of your maintenance schedule, read the “Toyota
Service Booklet” or “Toyota Warranty Booklet”.
■ Do-it-yourself maintenance
What about do-it-yourself maintenance?
Many maintenance items are easy to do yourself if you have a little
mechanical ability and a few basic automotive tools.
Note, however, that some maintenance tasks require special tools
and skills. These are best performed by qualified technicians. Even if
you’re an experienced do-it-yourself mechanic, we recommend that
repairs and maintenance be conducted by any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional. Any authorized Toyota dealer or repairer will keep a record of
maintenance, which could be useful should you ever require Warranty
Service. Should you choose to select a qualified and equipped profes-
sional other than an authorized Toyota repairer to service or maintain
your vehicle, we recommend that you request that a record of mainte-
nance be kept.

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■ Where to go for maintenance service?
In order to maintain your vehicle in the highest possible condition, Toyota
recommends that maintenance service operations as well as other inspec-
tions and repairs be carried out by authorized Toyota dealers or repairers or
other duly qualified and equipped professionals. For repairs and services
covered by your warranty, please visit an authorized Toyota dealer or
repairer, who will use genuine Toyota parts in repairing any difficulties you
may encounter. There can also be advantages in utilizing authorized Toyota
dealers or repairers for non-warranty repairs and services, as members of
the Toyota network will be able to expertly assist you with any difficulties you
may encounter.
Your Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional service department will perform all of the scheduled maintenance
on your vehicle-reliably and economically due to their experience with
Toyota vehicles.
■ Does your vehicle need repair?
Be on the alert for changes in performance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
● Engine misfire, stumbling, or pinging
● Appreciable loss of power
● Strange engine noises
● A fluid leak under the vehicle (However, water dripping from the air condi-
tioning after use is normal.)
● Change in exhaust sound (This may indicate a dangerous carbon mon-
oxide leak. Drive with the windows open and have the exhaust system
checked immediately.)
● Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
● Vehicle pulls to one side when driving straight on a level road
● Strange noises related to suspension movement
● Loss of brake effectiveness, spongy feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one side when braking

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● Engine coolant temperature continually higher than normal
If you notice any of these clues, take your vehicle to any authorized Toyota
dealer or repairer, or another dul y qualified and equipped professional, as
soon as possible. Your vehicle may need adjustment or repair.
WARNING
■ If your vehicle is not properly maintained
It could result in serious damage to t he vehicle and possible serious injury or
death.
■ Warning in handling of the battery
Battery posts, terminals and related accessories contain lead and lead com-
pounds which are known to cause brain damage. Wash your hands after
handling. ( P. 461)