TOYOTA VERSO S 2012 Owners Manual

5
421 5-1. Essential information
When trouble arises
VERSO-S_EE
Installing towing eyelet
Press and hold the left side of
the eyelet cover while removing
the cover with a flathead screw-
driver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
STEP1
STEP2
STEP3

422 5-1. Essential information
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Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Towing with a wheel-lift type truck
From the front
Release the parking brake.

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423 5-1. Essential information
When trouble arises
VERSO-S_EEFrom the rear
Vehicles with a Multidrive: Use a
towing dolly under the front
wheels.
Except vehicles with a Multidrive:
We recommend using a towing
dolly under the front wheels.
Vehicles without a smart entry &
start system: When not using a
towing dolly, turn the engine
switch to the “ON” position (vehi-
cles with a multi-mode manual
transmission) or the “ACC” posi-
tion (vehicles with a manual
transmission) and shift the shift
lever to N.
Vehicles with a smart entry & start
system: When not using a towing
dolly, turn the “ENGINE START
STOP” switch to IGNITION ON
mode (vehicles with a multi-mode
manual transmission) or ACCES-
SORY mode (vehicles with a
manual transmission) and shift
the shift lever to N.

424 5-1. Essential information
VERSO-S_EE
Using a flatbed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Before emergency towing
Release the parking brake.
Shift the shift lever to N.
Vehicles without a smart entry & start system: Turn the engine
switch to the “ACC” (engine off) or “ON” (engine running) position.
Vehicles with a smart entry & start system: Turn the “ENGINE
START STOP” switch to ACCESSORY (engine off) or IGNITION
ON (engine running) mode.
Emergency towing eyelet location
The emergency towing eyelet is in the tool tray (vehicles with a spare tire) or
the tool box (vehicles with an emergency tire puncture repair kit).
(P. 442, 455)
STEP1
STEP2
STEP3

5
425 5-1. Essential information
When trouble arises
VERSO-S_EE
CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
Vehicles with a smart entry & start system: Do not turn the “ENGINE
START STOP” switch off.
Doing so will lock the steering wheel and prevent operation, possibly caus-
ing an accident and resulting in death or serious injury.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.

426 5-1. Essential information
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NOTICE
To prevent causing serious damage to the transmission when towing
using a wheel-lift type truck (vehicles with a Multidrive)
Never tow this vehicle from the rear with the front wheels on the ground.
To prevent causing serious damage to the Stop & Start system when
towing (vehicles with Stop & Start system)
Never tow this vehicle with four wheels on the ground. Use a flatbed truck, or
lift up front or rear of the vehicle by using a wheel-lift type truck.
To prevent damage to the vehicle when towing using a wheel-lift type
truck (vehicles with a Multidrive)
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent damage to the vehicle when towing using a wheel-lift type
truck (except vehicles with a Multidrive)
Vehicles without a smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the “LOCK” position or the key is
removed. The steering lock mechanism is not strong enough to hold the
front wheels straight.
Vehicles with a smart entry & start system: Do not tow the vehicle from the
rear when the “ENGINE START STOP” switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
To prevent causing serious damage to the transmission in emergency
towing
Vehicles with a Multidrive, never tow a vehicle from the rear with four wheels
on the ground. This may cause serious damage to the transmission.

5
427
5-1. Essential information
When trouble arises
VERSO-S_EE
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional as
soon as possible.
Visible symptoms
Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
High engine coolant temperature warning light flashes or
comes on
Low engine coolant temperature indicator comes on or does
not come on continuously
Audible symptoms
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the engine
Operational symptoms
Engine missing, stumbling or running roughly
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor

428
5-1. Essential information
VERSO-S_EE
Fuel pump shut off system (gasoline engine only)
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart entry & start system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart entry & start system
Turn the “ENGINE START STOP” switch to ACCESSORY mode
or turn it off.
Restart the engine.
NOTICE
Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or when
an airbag inflates upon collision, the fuel pump shut off system
stops the supply of fuel to the engine.
STEP1
STEP2
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5
429
When trouble arises
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5-2. Steps to take in an emergency
If a war ning light tur ns on or a warning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle
may be dangerous.
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
*: Parking brake engaged warning buzzer:
The buzzer sounds to indicate that the parking brake is still engaged (with
the vehicle having reached a speed of 5 km/h [3 mph]).
Warning lightWarning light/Details
Brake system warning light (warning buzzer)*
• Low brake fluid
• Malfunction in the brake system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released the system is operating normally.
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then goes
off, this does not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional.

430 5-2. Steps to take in an emergency
VERSO-S_EE
Stop the vehicle immediately.
The following warnings indicate the possibility of damage to the
vehicle that may lead to an accident. Immediately stop the vehicle
in a safe place and contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
The following warning indicates the possibility of damage to the
vehicle that may lead to an accident. Immediately stop the vehicle
in a safe place and take the specified steps to correct the sus-
pected problem.
Warning lightWarning light/Details
Charging system warning light
Indicates a malfunction in the vehicle’s charging system.
Low engine oil pressure warning light
Indicates that the engine oil pressure is too low.
(Flashes or
comes on)High engine coolant temperature warning light
Indicates that the engine is almost overheating. (P. 489)
Warning lightWarning light/DetailsCorrection procedure
(Comes on)
(if equipped)Multi-mode manual trans-
mission warning light
Indicates a malfunction in
the multi-mode manual
transmission system. Have the system checked
by any authorized Toyota
dealer or repairer, or
another duly qualified and
equipped professional.
Multi-mode manual trans-
mission warning light
(warning buzzer)
Indicates a malfunction in
the multi-mode manual
transmission system and
that the clutch has become
hot due to excessive load. Pull over and shift the shift
lever to N. Wait for about 15
minutes for the clutch to
cool down. Have the system
checked by any authorized
Toyota dealer or repairer, or
another duly qualified and
equipped professional.