CSC VOLKSWAGEN EOS 2013 1.G User Guide

What to do when the CSC roof stops or will not move

WARNING
The Automatic Rollover Support System can cause serious injuries if persons or objects are
in the way when it deploys.
x Never use accessory seat covers or protective covers that block the rollover protection
deployment area.
x Every rear seat passenger must be properly seated on a seat of his or her own and must
stay in a proper seating position at all times.
x Always keep the area around the supports free of anything that could interfere with their
deployment or fly about and injure occupants when the supports deploy.
x Never take the covers off the Automatic Rollover Support System.
x Never attach a child seat, child restraints, straps, or anything else to the rollover
protection supports.
WARNING
If there is a system malfunction, the Automatic Rollover Support System may cause serious
injuries by not deploying properly, by not deploying at all, or by deploying unexpectedly.
x If a malfunction exists in the system, have it checked immediately by an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility. A malfunction exists in the
system if the indicator light:
– does not come on when the ignition is turned on;
– does not go out about 5 seconds after you start the engine;
– goes out after switching on the ignition and then comes back on again;
– comes on or flickers when you are driving.
NOTICE
If deployed, the Automatic Rollover Support System can damage the CSC roof when opening
or closing the top.
x Do not open or close the CSC roof if the Automatic Rollover Support System has deployed.

Fastening safety belts
Always buckle your safety belt before driving.
x Adjust the front seat and head restraint correctly
x Grasp the safety belt by the buckle tongue and pull it out of the belt guide ⇒ fig. 60 (B).
x Unsnap the safety belt loop on the front seat backrest (A) and guide the belt strap through the loop.
Close the snap.
x Hold the safety belt by the tongue and pull it slowly and evenly across the chest and pelvis. Do not
twist the safety belt webbing ⇒ .
x Insert the tongue into the correct buckle for your seat until you hear it latch securely ⇒ fig. 59 A.
x Pull on the safety belt to make sure that it is securely latched in the buckle.
Unfastening safety belts
Unfasten safety belts only when the vehicle is not moving ⇒ .
x Press the red button on the buckle B. The buckle tongue is ejected.
x Let the belt wind up on the retractor as you guide the belt tongue to its stowed position to help
prevent the safety belt from twisting and to help avoid damage to the interior trim.
WARNING
Improperly positioned safety belts can cause serious personal injury or death in an accident.
x Safety belts offer optimum protection only when the seat backrest is upright and belts are
correctly positioned on the body.
x A person who is not properly restrained can be seriously injured by the safety belt itself if
it slips from the stronger parts of the body into sensitive areas like the abdomen.
x Unfastening safety belts while the vehicle is in motion can cause severe personal injury or
death in the event of an accident or braking maneuver!
Before getting in the vehicle, the driver and front passenger should run the safety belt through
the belt loop so that they can reach their belts more easily to attach them.
The safety belt loop helps prevent the safety belt from flapping in the wind when driving with
windows or the CSC roof down.

WARNING
Heavy loads will influence the way your vehicle handles and increase stopping distances.
Heavy loads that are not properly stowed or secured can cause loss of control and serious
injury.
x Secure the load properly to keep it from shifting.
x Always remember when transporting heavy objects that a change in the center of gravity
also changes the way your vehicle handles:
– Always distribute the load as evenly as possible.
– Secure heavy objects properly as far forward in the luggage compartment as possible.
– Always tie down heavy items securely with suitable straps in the luggage
compartment.
x Never exceed the Gross Axle Weight Rating or the Gross Vehicle Weight Rating on the
safety compliance sticker on the left door jamb. Exceeding permissible weight can cause the
vehicle to skid and handle differently.
x Always adapt your speed and driving to the heavier load and the weight distribution in the
vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Always accelerate gently and avoid sudden braking and driving maneuvers.
x Always brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
x When the CSC roof opens (goes down), it folds completely into the luggage compartment.
The open CSC roof fills all the space above and on both sides of the cover that is installed
inside the luggage compartment. When the CSC roof opens and retracts, it must be able to
lower itself completely into the luggage compartment without any interference.
x When you put the roof down, items
– to the left or right of the luggage compartment cover,
– on top of the luggage compartment cover, or
– above the level of the luggage compartment cover at the rear of the vehicle will prevent the roof
from folding up completely in the luggage compartment and will damage the CSC roof. Damage to
the CSC roof caused by items in those areas of the luggage compartment where the CSC
roof segments are stored when retracted will not be covered by any Volkswagen Limited
Warranty.
x The heating wires in the rear window can be severely damaged by hard or sharp things in
the area below the rear window.

Lowering the luggage compartment cover
x Using handle (A), pull back slightly on the luggage compartment cover to release the hooks from
the tabs.
x Lower the cover and push it completely into its latches (inset), so that these engage.
Removing the luggage compartment cover
x Lift the cover up.
x Push the latch ⇒ fig. 99 (inset) in the direction of the arrow to release the hinge.
x Raise the left side of the luggage compartment cover until the left locking pin lifts out of the
attachment.
x Push the luggage compartment cover slightly to the left to pull the right locking pin out of its
attachment.
x Remove the luggage compartment cover. It is now impossible to open and close the CSC roof.
Installing the luggage compartment cover
To install the luggage compartment cover, perform the steps for removal in reverse order.
In order to open or close the CSC roof, the luggage compartment cover must be down and
locked in place in its latches ⇒ fig. 98 (inset).
Driving with an open luggage compartment lid

WARNING
Driving with an open luggage compartment lid can cause poisonous carbon monoxide in the
engine exhaust to get into the passenger compartment.
x Carbon monoxide causes drowsiness, inattentiveness, poisoning, and loss of
consciousness. It can lead to accidents and severe personal injuries.
x Always keep the luggage compartment lid closed while driving to help keep poisonous
exhaust fumes from being drawn into the vehicle.
x Never transport objects that are too large to fit completely into the luggage area, because
then the luggage compartment lid cannot be fully closed.
x If you absolutely must drive with the CSC roof closed and an open luggage compartment
lid, do the following to reduce the risk of carbon monoxide poisoning:
– Close all windows, the CSC roof, and the sunroof.
– Switch off the climate control system's air recirculation feature.
– Open all air vents in the instrument panel.
– Set the fresh air fan to the highest speed.
NOTICE
The open luggage compartment lid changes the vehicle height.
Driving a loaded vehicle

WARNING
x Opening and closing the luggage compartment lid and the CSC roof can cause serious
injuries if someone gets in the way of moving parts. The rear lid assist system is no
substitute for careful and attentive driving. It is the driver's responsibility to make sure that
nobody is in the way when opening or closing the luggage compartment lid, particularly
when putting the CSC roof up or down.
x If the opening or closing process is interrupted or the hydraulic pump overheats, the CSC
roof will automatically lower itself into a balanced position after a while (may take up to
8 minutes).
NOTICE
x Things like trailer draw bars, thin rods, fences, trees, narrow painted vertical poles, posts,
or a luggage compartment lid that is opening may not be detected by the Park Distance Control
sensors and could damage the vehicle.
x If you continue driving closer to an object that the Park Distance Control has already
detected and reported, the object may disappear from the sensor range and may no longer be
detected. This is especially true for low or high objects. The system will no longer sound
warnings about these objects. Ignoring signals from the Park Distance Control system could
result in serious damage to the vehicle.
x The sensors in the bumper can be damaged or become misaligned in low speed impacts
and parking maneuvers. Damaged or misaligned sensors cannot accurately detect or report
objects that might be within range of the PDC system.
x To help make sure that the system works properly, always keep the sensors in the bumpers
clean and free of snow and ice; do not cover the sensors with stickers or other objects.
x When cleaning the sensors with power washers or steam cleaners, only spray the sensors
directly for a very short time, and always keep the washer nozzle at least 4 inches (10 cm) from
the sensors.
x Noise from rough roads, cobblestones, other vehicles and the surrounding area, for
example, can prevent the Park Distance Control system from accurately detecting and
reporting people and objects that may be within range of the system sensors.
NOTICE
x Rear lid assist does not detect obstacles above the rear bumper. For this reason, always
check to make sure there is enough room behind the vehicle before opening or closing the
CSC roof.
x When the CSC roof is opening or closing, the luggage compartment lid lowers and covers
the Park Distance Control sensors. The sensors cannot detect people or things that are moving
behind the vehicle within range of the luggage compartment lid or that were not there before
the lid began to descend.
x Rear lid assist only checks the area behind the vehicle for obstacles at the start of CSC roof
operation, when the roof is still completely closed or open. If roof operation is interrupted, the
area behind the vehicle will not be checked a second time when roof operation starts again.
x You can damage the vehicle if rear lid assist detects an obstacle and stops CSC roof
operation, and you continue to operate the switch to open or close the roof.
Volkswagen recommends practicing with the Park Distance Control system in a location or
parking space with no traffic in order to become familiar with the system and how it works.

x If the distance remains the same, the warning tone volume decreases after a few seconds. If a
continuous tone sounds, its volume remains the same.
x If the vehicle moves away from the obstacle, the beeping sound stops automatically. The beep
turns on again automatically if the vehicle approaches the obstacle again.
x For vehicles with automatic transmissions, there is no beeping when the transmission is in Park
(P).
x The volume of the audible signals can be adjusted by an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility.
x Rear lid assist only works when the vehicle is not moving.
Rear lid assist during opening and closing the CSC roof
Before the CSC roof opens or closes, the rear lid assist system uses the PDC sensors to check that
there is enough room behind the vehicle for the rear lid to swing out past the rear bumper.
x If an obstacle is detected, roof operation stops. Unlike the Park Distance Control system, rear lid
assist has no acoustical alert signal. Remove any obstacles behind the vehicle or move the vehicle
forward so that there is enough room for the luggage compartment lid to swing out.
x If you operate the CSC roof lever again after roof has automatically stopped (because rear lid
assist has detected an obstacle), roof operation will start again after a few seconds. The CSC roof will
not stop again automatically if an obstacle is detected a second time. Instead, a warning will appear in
the instrument cluster display.
x Because the rear lid assist system uses the PDC sensors, its operation depends on whether or not
the PDC system is working properly. PDC is working properly if the warning chime sounds when you
shift into Reverse.
WARNING
Never rely completely on the PDC for information about people and objects that might be in
the way of the vehicle and could be struck by the vehicle causing serious personal injury.
x The PDC sensors have blind spots where they cannot detect people or objects.
x Always watch for people, especially small children and animals, because the sensors may
not always be able to detect them.
If there is a malfunction in the Park Distance Control, a brief continuous warning tone will sound
and the indicator light in the button will blink when you first switch the system on. Switch off the Park
Distance Control system with the button and have it immediately checked by an authorized
Volkswagen dealer or an authorized Volkswagen Service Facility.
Rear lid assist can be deactivated by an authorized Volkswagen dealership or authorized
Volkswagen Service Facility. If this is done, Park Distance Control still works and will give an acoustic
warning if the CSC roof is opened or closed while the vehicle is in Reverse. The signal sounds as
soon as the luggage compartment lid swings into the area scanned by the PDC sensors.

Cleaning wheel rims
Care of rubber door and window seals
Deicing door lock cylinders
Undercoating
Cleaning the engine compartment
Regular and expert care helps to preserve the value of your vehicle. Such expert care may also be
one of the requirements of your New Vehicle Limited Warranty if corrosion repair or repainting is
necessary.
Vehicle care products are available from your authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
More information:
x CSC roof
x Preparations for working in the engine compartment
x Interior care and cleaning
x Parts, accessories, repairs and modifications
WARNING
Vehicle care products can be dangerous. Improper use can cause accidents, burns,
poisoning, or other serious personal injuries.
x Always store vehicle care products only in original containers that are securely closed.
x Always read and heed all the instructions and all WARNINGS on the package.
x To reduce the risk of poisoning, never use empty food or beverage containers that might
mislead someone into drinking from them.
x Always keep vehicle care products out of the reach of children.
x Always use such products outdoors or in well-ventilated areas, because harmful vapors
may be released when these products are used.
x Never use fuel, turpentine, engine oil, nail polish remover or other volatile fluids for
vehicle care. They are poisonous and highly flammable.
WARNING
Improper care and cleaning of vehicle components can impact the safety features of the
vehicle and cause severe injuries.
x Always clean and maintain vehicle components according to manufacturer's instructions.
x Only use approved or recommended cleaners.
NOTICE
Vehicle care products containing solvents can damage plastics and other vehicle the materials.
Wash the vehicle only at specifically designated wash locations to help prevent water
contaminated with oil, grease and fuel from entering the storm drain sewer system. In some areas it is
against the law to wash motor vehicles anywhere than other than at specified designated car washing
locations.

WARNING
After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated
with ice, react slower and need longer stopping distances.
x Always dry the brakes and clean off any ice coatings with a few careful applications of the
brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
NOTICE
Never wash the CSC roof with a power washer or use “brushless” automatic car washes. Water
that is sprayed under high pressure may cause leaks or may damage the rubber seals of the
CSC roof.
x Do not use any rubber care materials that contain silicone or any cleaners that contain
acids such as industrial dust remover or insect remover on the CSC roof seals.
NOTICE
x Water temperature should not be more than +140 °F (+60 °C).
x To help prevent damage to the paint, do not wash the vehicle in direct sunlight.
x In order for Park Distance Control to work correctly, the sensors in the rear bumper must be
kept clean and clear of snow and ice.
x When using a power washer or steam cleaner, only spray the sensors directly for a short
period of time and always keep the nozzle at least 4 inches (10 cm) from the sensor.
x Do not clean icy or snow-covered windows with a power washer.
x When washing or rinsing the vehicle in cold weather, do not let water get into the lock
cylinders or point the hose at gaps around the doors, hood, or luggage compartment lid. The
water could freeze on the locks and seals and make it difficult to open the vehicle!
Cleaning the wind deflector

Fig. 156 Wind deflector in the windshield frame.