lock VOLKSWAGEN POLO 2015 Owner´s Manual

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Fig. 22 Vehicle key
First read and observe the introductory information and safety warnings →Introduction 
Vehicle key
The key can be used to lock and unlock the car from a distance  → Central locking system   .
The remote control transmitter and the battery are integrated in the key. The receiver is located in the vehicle interior. The remote control range is
several metres around the vehicle when the battery is fully charged.
If the vehicle cannot be opened and closed using the vehicle key, the vehicle key will have to be re-synchronised  → Synchronising the vehicle
key   , or the battery in the key replaced  → Replacing the battery   .
Several vehicle keys can be used.
Opening and closing the key bit
Press button  → Fig. 22 ①   to release the key bit and open it.
To fold in, press button ① and simultaneously fold in the key bit until it clicks into place.
Replacement key
You will need to quote the vehicle chassis number when ordering a replacement key or additional remote control keys.
Each new key contains a microchip which must be encoded with the data for the vehicle's electronic immobilizer. The vehicle key will not work if it
is not fitted with a microchip, or if the microchip has not been encoded. The same goes for keys that have been cut to fit the vehicle.
New keys or replacement keys are available from Volkswagen dealerships or from qualified workshops and authorised key services that are
qualified to manufacture these vehicle keys.
New and replacement vehicle keys must be synchronised before use. Go to a qualified workshop.
Press the buttons on the key only if the corresponding function is actually needed. Pressing a button when the function is not required
could lead to the vehicle being unlocked unintentionally or the alarm going off. This also applies even when you are not within the effective range.
The function of the vehicle key can be affected temporarily if there is more than one transmitter in the direct vicinity working on the same
frequency (e.g. a two-way radio or mobile telephone).
Obstacles between the key and the vehicle, bad weather conditions and weak batteries can reduce the range of the remote control.
If the buttons on the vehicle key  → Fig. 22  or one of the central locking buttons  → Central locking system   are pressed repeatedly within a
short period of time, the central locking system will switch off briefly to prevent overloading. The vehicle will then be unlocked. Lock the vehicle if
necessary.
Indicator lamp in the vehicle key
Every vehicle key contains electronic components. Protect the key from damage, moisture and excessive vibration.
NOTICE

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Replacing the battery
Fold out the key bit of the vehicle key  → Opening and closing the key bit  .
Pull up the cover on the rear side of the vehicle key  → Fig. 24  in the direction of the arrow  → .
Using a suitable thin object, lever the battery out of the battery compartment  → Fig. 25 .
Insert the new battery as shown  → Fig. 25  and push it into the battery compartment against the direction of the arrow  → .
Fit the cover as shown  → Fig. 24  and push it onto the vehicle key housing against the direction shown by the arrow until it engages.
 Dispose of discharged batteries in accordance with regulations governing the protection of the environment.
 The battery in the vehicle key may contain perchlorate. Please comply with any legal requirements and regulations when handling and
disposing of these batteries.
Synchronising the vehicle key
First read and observe the introductory information and safety warnings →Introduction 
It may no longer be possible to lock or unlock the vehicle with the remote control if the   button is pressed repeatedly outside of the
effective range of the vehicle key. If this is the case, the vehicle key should be re-synchronised as follows:
Fold out the key bit of the vehicle key  → Opening and closing the key bit  .
Press the  button on the vehicle key. Remain standing close to the vehicle.
Unlock the vehicle with the key bit within one minute. The synchronisation process is complete.
Fold in the key bit of the vehicle key.
 Introduction
This chapter contains information on the following subjects:
 → Indicator lamp  
 → Description of the central locking system  
 → Locking and unlocking the vehicle from the outside  
 → Locking and unlocking the vehicle from the inside  
 → SAFELOCK mechanism  
 → Anti-theft alarm  
 → Interior monitoring system and anti-tow alarm  
The central locking system will only work correctly when all doors and the tailgate are properly closed. The vehicle cannot be locked with the key
if the driver door is open.
If the vehicle is unlocked and not used for a long time (e.g. in your own garage) the vehicle battery could discharge or the engine may not start.
The vehicle key can be damaged if the battery is not changed properly.
Unsuitable batteries can damage the vehicle key. Replace discharged batteries only with new batteries of the same voltage rating, size and
specification.
Make sure that the battery is fitted the right way round.
NOTICE
Central locking system

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Additional information and warnings:
Exterior views  → Exterior views  
Infotainment system  → Infotainment system 
Vehicle key set  → Vehicle key set  
Doors  → Doors  
Tailgate  → Tailgate  
Electric windows  → Electric windows  
Electric panorama sliding/tilting roof  → Electric panorama sliding/tilting glass roof  
Mirrors  → Mirrors  
Towing a trailer  → Towing a trailer  
Cleaning and caring for the vehicle exterior  → Caring for and cleaning the vehicle exterior  
Manual opening and closing  → Manual opening and closing  
Indicator lamp
First read and observe the introductory information and safety warnings →Introduction 
The central locking system indicator lamp is located in the driver door  → Vehicle interior  .
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm and a SAFELOCK mechanism  → SAFELOCK mechanism   .
After locking the vehicleMeaning
Without anti-theft alarmWith anti-theft alarm and
SAFELOCK mechanism
A red LED flashes for approximately 2 seconds, firstly at short
intervals and then more slowly.Vehicle is locked.Vehicle is locked and SAFELOCK is
activated.
A red LED flashes for approximately 2 seconds and then goes
out. The light starts to flash again after approximately 30
seconds.
–Vehicle is locked and SAFELOCK is
deactivated.
A red LED flashes for approximately 2 seconds in short
Improper use of the central locking system could lead to serious injury.
The central locking system locks all doors. Locking the vehicle from the inside can prevent accidental opening of the doors and unauthorised
persons from entering the vehicle. However, locked doors can delay assistance to passengers inside the vehicle in the event of an accident
or emergency.
Never leave children or people requiring assistance alone in the vehicle. All doors can be locked from the inside using the central locking
button. This may mean that people lock themselves in the vehicle. People locked in the vehicle may be subjected to very high or very low
temperatures.
Temperatures inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious injuries and illness
or fatalities, especially to small children.
Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an emergency and may not be able to get
themselves to safety.
WARNING

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intervals. The lamp will then light up without interruption for
approximately 30 seconds.
Fault in the locking system. Go
to a qualified workshop.
Fault in the locking system. Go to a qualified
workshop.
Description of the central locking system
First read and observe the introductory information and safety warnings →Introduction 
The central locking system enables you to lock or unlock all the doors, the tailgate and tank flap from one central point:
From outside the vehicle with the vehicle key  → Locking and unlocking the vehicle from the outside   .
From inside the vehicle with the central locking button  → Locking and unlocking the vehicle from the inside   .
Certain central locking functions can be activated or deactivated in the infotainment system using the button and the and
Opening and closing function buttons  → Menu and system settings (SETUP)   , or the vehicle can be taken to a qualified workshop.
The doors, the tailgate and the tank flap can be locked or unlocked manually if the vehicle key or central locking system fails  → Manual opening
and closing   .
Automatic locking (Auto Lock)
The vehicle may lock itself automatically at speeds of approximately 15 km/h (10 mph) and above  → Menu and system settings (SETUP)   . The
indicator lamp  in the central locking button will light up yellow when the vehicle is locked  → Fig. 28 .
Automatic unlocking (Auto Unlock)
In some cases, the vehicle automatically unlocks all doors and the tailgate. This will happen in any of the following situations  → Menu and system
settings (SETUP)   .
The vehicle is at a standstill and the vehicle key has been removed.
In vehicles with an automatic gearbox: the selector lever is in position P and the ignition has been switched off.
In an accident, when airbags have triggered  → Manual opening and closing   .
Automatic unlocking gives emergency response crew access to the vehicle.
If the buttons on the vehicle key  → Fig. 26  or  → Fig. 27  or one of the central locking buttons  → Fig. 28  are pressed repeatedly within a
short period of time, the central locking system will switch off briefly to prevent overloading. The vehicle is then unlocked for approximately 30
seconds. If the doors or the tailgate are not opened during this time the vehicle will lock again automatically.
Locking and unlocking the vehicle from the outside
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE

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Fig. 26 Buttons on the vehicle key
Fig. 27 Mechanical vehicle key
First read and observe the introductory information and safety warnings →Introduction 
FunctionButtons to be used in the vehicle key  → Fig. 26 Action to be followed with key in the lock cylinder
 → Fig. 26  or  → Fig. 27 
Unlocking the
vehicle.
Press the  button. Press and hold for convenience
opening.
Insert the vehicle key in the driver door lock cylinder and turn
anticlockwise. Turn and hold for convenience opening.
Locking the
vehicle.
Press the  button. Press and hold for convenience
closing. In vehicles with a SAFELOCK mechanism, press
the button once to lock the vehicle using the
SAFELOCK mechanism  → SAFELOCK mechanism   .
Press the button twice to lock the vehicle without the
SAFELOCK mechanism.
Insert the vehicle key in the driver door lock cylinder and turn
clockwise. Turn and hold for convenience closing.
Unlocking the
tailgate.Press the  button  → Tailgate   .Insert the vehicle key in the driver door lock cylinder and turn
anticlockwise.
Please note: depending on the central locking function that has been set in the infotainment system, all of the doors and the tailgate may only be
unlocked when the button is pressed twice  → Menu and system settings (SETUP)   .
The vehicle key will lock or unlock the vehicle only when the battery has enough power and the key is located within a few metres of the vehicle.
When the vehicle is locked, all turn signals will flash once as confirmation.
When the vehicle is unlocked, all turn signals will flash twice as confirmation.
If the turn signals do not flash as confirmation when the vehicle has been locked, at least one of the doors or the tailgate is not closed.
The vehicle cannot be locked using the vehicle key if the driver door is still open. The vehicle will lock again automatically within a few seconds of
being unlocked if you do not open one of the doors or the tailgate. This function prevents the vehicle from remaining unlocked if the unlocking
button is pressed by mistake.

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Convenience opening and closing
See: Electric windows – Functions  → Electric windows   .
See: Function of the electric panorama sliding/tilting roof  → Electric panorama sliding/tilting glass roof   .
Depending on the mirror function set in the infotainment system, the exterior mirrors fold out again when the vehicle is unlocked using the
button  → Mirrors   .
Locking and unlocking the vehicle from the inside
Fig. 28 In the driver door: central locking button
First read and observe the introductory information and safety warnings →Introduction 
Press the  → Fig. 28  button:
Unlocks the vehicle.
Locks the vehicle.
The central locking button functions with the ignition switched on or off only when all doors are closed.
If the vehicle has been locked with the vehicle key, the central locking button does not work.
Please note the following when using the central locking button to lock the vehicle:
The indicator lamp  in the  → Fig. 28  button lights up yellow when all doors are closed and locked.
In vehicles with SAFELOCK mechanism: the SAFELOCK mechanism is not activated  → SAFELOCK mechanism   .
The anti-theft alarm will not be activated.
It is not possible to open the doors or tailgate from the outside, for instance when stopped at traffic lights.
The doors can be unlocked and opened from the inside by pulling the door release handle. The indicator lamp  in all doors switches off.
You may have to pull the door release lever more than once. The unopened doors and tailgate remain locked and cannot be opened from the
outside.
In some cases, the vehicle automatically unlocks all doors and the tailgate  → Menu and system settings (SETUP)   when:
The button is pressed  → Fig. 28 .
The vehicle comes to a standstill and the vehicle key is removed.
A vehicle door is opened depending on the menu settings in the infotainment system  → Menu and system settings (SETUP)   .
SAFELOCK mechanism

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SAFELOCK mechanism
First read and observe the introductory information and safety warnings →Introduction 
Depending on the vehicle equipment level, the vehicle may have a SAFELOCK mechanism and an anti-theft alarm  → Anti-theft alarm   .
The SAFELOCK mechanism deactivates the door opening levers if the vehicle has been locked. This makes it more difficult to break into the
vehicle. The doors can no longer be opened from the inside  → .
FunctionAction
Locking the vehicle and activating the SAFELOCK
mechanism.
Press the   button on the vehicle key once  → Locking and unlocking the
vehicle from the outside   .
Locking the vehicle without activating the SAFELOCK
mechanism.
Press the   button on the vehicle key twice  → Locking and unlocking
the vehicle from the outside   .
Press the central locking button in the driver door once  → Locking and
unlocking the vehicle from the inside   .
Press the button for switching off the interior monitor and the anti-tow alarm
once  → Interior monitoring system and anti-tow alarm   .
Depending on the vehicle equipment level, when the ignition is switched off, the instrument cluster display may inform you about the activated
SAFELOCK mechanism (SAFELOCK).
Deactivating the SAFELOCK mechanism
The SAFELOCK mechanism can be deactivated in one of the following ways:
Press the   button on the vehicle key twice.
Before locking the vehicle, press the button for switching off the interior monitor and anti-tow alarm  once  → Interior monitoring
system and anti-tow alarm   .
Switch on the ignition.
The following applies when the SAFELOCK mechanism is deactivated:
The vehicle can be unlocked and opened from the inside using the door release lever.
The anti-theft alarm is active.
The interior monitoring system and anti-tow alarm are deactivated.
Anti-theft alarm
Take care when using the SAFELOCK mechanism to avoid accidents or injuries.
Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key. The doors can no longer be opened from the inside
once the SAFELOCK mechanism is activated.
Locked doors make it more difficult for emergency service personnel to gain access to the vehicle and provide assistance when needed. In
an emergency, people locked inside the vehicle would not be able to leave the vehicle by unlocking the doors.
WARNING

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First read and observe the introductory information and safety warnings →Introduction 
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm and a SAFELOCK mechanism  → SAFELOCK mechanism   .
The anti-theft alarm makes it more difficult to break into the vehicle or steal it.
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
When does the system trigger an alarm?
The anti-theft alarm will sound an acoustic alarm for approximately 30 seconds and trigger a visible warning for up to 5 minutes if any of the
following unauthorised actions are performed while the vehicle is locked:
In vehicles with an open lock cylinder: a door unlocked mechanically with the vehicle key is opened and the ignition is not switched on within
approximately 15 seconds.
In vehicles with a covered lock cylinder: a door unlocked mechanically with the vehicle key is opened.
A door is opened.
The bonnet is opened.
The tailgate is opened.
The ignition is switched on using an invalid key.
The vehicle battery is disconnected.
There is movement inside the vehicle (in vehicles with interior monitoring)  → Interior monitoring system and anti-tow alarm   .
The vehicle is towed (vehicles with anti-tow alarm)  → Interior monitoring system and anti-tow alarm   .
The vehicle is lifted (vehicles with anti-tow alarm)  → Interior monitoring system and anti-tow alarm   .
The vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior monitoring)  → Interior monitoring system and anti-
tow alarm   .
A trailer that is connected to the anti-theft alarm system is removed  → Towing a trailer   .
Switching off the alarm
Unlock the vehicle using the release button on the vehicle key or switch on the ignition using a valid vehicle key.
The alarm will be triggered again if a person gains access to the same or a different secured zone after the alarm has been switched off.
For example, if the tailgate is opened after a door had been opened.
The anti-theft alarm will not be activated if the vehicle is locked from the inside using the central locking button  .
If you unlock the driver door mechanically using the vehicle key, only the driver door is unlocked, and not the whole vehicle. The
SAFELOCK mechanism on all doors is not deactivated and the central locking button is not activated until you switch on the ignition (however the
doors will not be unlocked).
The anti-theft alarm will not function correctly if the vehicle battery is weak or discharged.
Interior monitoring system and anti-tow alarm

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Fig. 29 Next to the driver seat: button for switching off the interior monitoring system and anti­tow alarm
Fig. 30 In the roof console: sensors for the interior monitoring system (arrows)
First read and observe the introductory information and safety warnings →Introduction 
The interior monitoring system will trigger an alarm if movement is detected inside the vehicle when the vehicle is locked.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Lock the vehicle using the vehicle key. When the anti-theft alarm is switched on, the interior monitoring system and the anti-tow alarm are also
active.
When interior monitoring and the anti-tow alarm have been deactivated by pressing the button  → Fig. 29 , these functions can be
reactivated by pressing the button again. The yellow indicator lamp goes out.
Switching off the interior monitoring system and anti-tow alarm
The orientation lighting in the button must be lit up when switching the systems off  → Fig. 29 . To switch the orientation lighting on,
remove the vehicle key from the ignition lock and open the driver door.
Press the  button  → Fig. 29 . A yellow indicator lamp will light up in the button until the vehicle is locked.
Close all doors and the tailgate.
Lock the vehicle using the vehicle key. The interior monitoring system and anti-towing alarm are switched off until the next time the vehicle is
locked.
The interior monitoring system and anti-tow alarm should therefore be switched off before the vehicle is locked in any of the following, or similar,
situations:

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If any people or animals are to remain inside the vehicle for a short period.
If the vehicle is to be loaded onto another vehicle.
If the vehicle is being transported (e.g. on a ferry).
If the vehicle is going to be towed with one axle off the ground.
If the vehicle is to be parked in a two-storey garage.
If the vehicle is to be parked in a car wash.
Risk of false alarm
Interior monitoring can only work properly if the vehicle is completely closed. Comply with legal regulations. A false alarm can be triggered in any
of the following circumstances:
If one or more windows are fully or partly open.
If the electric panorama sliding/tilting roof is fully or partly open.
If lightweight items such as loose pieces of paper or items hung from the interior mirror (e.g. air-fresheners) are left in the vehicle.
If a mobile telephone that is left in the vehicle vibrates.
If the vehicle is being transported (e.g. on a ferry).
If the vehicle is being parked in a two-storey garage.
If the vehicle is in a car wash.
If doors or the tailgate are still open when the anti-theft alarm is activated, only the anti-theft alarm is activated. Interior monitoring and the
anti-tow alarm are not activated until all doors and the tailgate are closed.
The SAFELOCK mechanism is deactivated when the interior monitor and anti-tow alarm are switched off  → SAFELOCK mechanism   .
 Introduction
This chapter contains information on the following subjects:
 → Warning lamp  
 → Childproof lock  
Additional information and warnings:
Exterior views  → Exterior views  
Vehicle key set  → Vehicle key set  
Central locking system  → Central locking system  
Manual opening and closing  → Manual opening and closing  
Doors