warning VOLKSWAGEN T-ROC 2020 Repair Manual

When pushing the vehicle by hand, do not press on the tail light clusters, the rear spoiler or large
panels. This could damage the vehicle and the rear spoiler could become detached.

The 12-volt vehicle battery will discharge if the hazard warning lights are left on over a long period of
time even when the ignition is switched off.

Depending on the vehicle equipment, the brake lights flash rapidly if you brake sharply or initiate full
braking at a speed of more than 80 km/h (50 mph). This is a particularly effective way of attracting
the attention of vehicles behind you. If you then continue to brake, the hazard warning lights will be
switched on automatically at speeds under approximately 10 km/h (6 mph). Once you start to
accelerate, the hazard warning lights will switch off again automatically.
Equipment for an emergency

Fig. 48 In the boot lid: holder for the warning triangle.
First-aid kit
Depending on the equipment, the first-aid kit may be located in a stowage compartment or holder in
the luggage compartment, under the luggage compartment floor or in the vehicle interior.
The first-aid kit must comply with legal requirements. Please note the expiry date of the contents.
After use, replace any of the contents as necessary and then stow the first-aid kit away again safely.
Warning triangle
Depending on the equipment, the warning triangle may be located in the boot lid. When the boot lid
is open, turn the lock of the holder Fig. 48by 90

-visibility waistcoat may be located in a stowage
compartment in the front door trim or in the stowage compartment on the front passenger side
Driver doorFr
The high-visibility waistcoat must comply with legal requirements.
Fire extinguisher
Depending on the equipment, a fire extinguisher may be located in a holder in the footwell under
the front passenger seat.
The fire extinguisher must meet legal requirements, be ready for use at all times and be checked on
a regular basis (see inspection seal on the fire extinguisher).

WARNING
In the event of a sudden driving or braking manoeuvre or accident, loose objects could be flung
though the vehicle and cause severe injuries.
Always secure the first-aid kit, warning triangle and fire extinguisher safely in the holders in the
vehicle.
Stow the high-visibility waistcoat in the stowage compartments so that it can be easily accessed.
Information call, breakdown call and emergency call service

Fig. 49 In the roof console: control for voice services.
With some equipment levels, a control may be installed in the roof console. Pressing the buttons ,
and Fig. 49enables you to access the following voice services: information call,
breakdown call and emergency call service.
The required connection is established by a factory-fitted control unit. A connection to a telephone
call centre will be established when you initiate one of the voice services.
Indicator lamp
The control is equipped with an indicator lamp Fig.

Off: all voice services are deactivated.
Flashing red for approx. 20 seconds after the ignition is switched on: at least one voice service is
disabled.

-Net Mobile online services
Opening and closing
Vehicle key
Functions of the vehicle key

Fig. 50 Vehicle key.
Key to Fig. 50
Central locking button: unlock the vehicle.
Unlock the boot lid separately.
Central locking button: lock the vehicle.
Fold the key bit in and out.
Indicator lamp: flashes when button is pressed.
Unlocking or locking the vehicle from outside
To unlock: press the button.
To lock: press the button.
Press the or button Opening and closing the boot lid
Unlocking: all turn signals flash twice.
Locking: all turn signals flash once.

WARNING
Improper or unsupervised use of the vehicle keys can cause accidents or serious injuries.
Always take all vehicle keys with you every time you leave the vehicle. Otherwise, children or
unauthorised persons could lock the doors and the boot lid, start the engine or switch on the
ignition and operate electrical equipment, such as the electric windows.

Introduction
This chapter contains information on the followingsubjects:
Unlocking or locking the vehicle with
Troubleshooting
The Keyless Access locking and starting system enables the vehicle to be locked and unlocked
without active use of the key. For this purpose, a valid vehicle key must be within the vehicle's
range.
Unlocking or locking the vehicle with Keyless Access

Fig. 52 Keyless Access: operating ranges.

Fig. 53 In the door handle: sensors.
First read and observe the introductoryinformation and safety warnings
Unlocking and locking the vehicle
Touch the sensor Fig. 53on the inside of the driver or front passenger door handle.
Switch off the ignition.
Close driver or front passenger door.
Touch the sensor Fig. 53on the outside of the driver or front passenger door handle.

the ignition has been switched off or the driver has switched off the
engine before leaving the vehicle.
A symbol in the instrument cluster display Displaysindicates if one or more doors are not closed
properly. Do not drive on! Open the appropriate door and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the
vehicle has been locked when all doors are closed.

WARNING
A door which is not closed properly could open suddenly while the vehicle is in motion. This could
lead to serious injuries.
Stop as soon as possible and close the door.
Make sure that the door is closed properly and that the lock has engaged. The closed door must be
flush with the surrounding body panels.
Doors should be opened or closed only when you are sure that nobody is in their path.

WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if the
vehicle is on a slope. This could lead to injuries.
Always hold doors by the handle when opening and closing doors.

WARNING
The opening and closing paths of the doors and boot lid are potential danger areas where injury can
occur.
The doors and boot lid should therefore be opened or closed only when you are sure that nobody is
in their path.

WARNING
Careless locking of the doors can cause serious injuries.
If the vehicle is locked from the outside, the doors and electric windows cannot be opened from the
inside.
The central locking system locks all doors. Locking the vehicle from the inside can prevent the doors
from being opened unintentionally and unauthorised persons from entering the vehicle. However,
locked doors can delay assistance to passengers inside the vehicle in the event of an accident or
emergency.

the inside using the central locking button. This may mean that people lock themselves in the
vehicle. People locked in the vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may become extremely hot or cold, depending on the season.
This can cause serious injuries and illness or fatalities, especially in the case of small children.
Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an
emergency and will not be able to get themselves to safety.

NOTICE
When carrying out manual opening or closing, remove parts carefully and install them again
correctly in order to avoid damage to the vehicle.
Indicator lamp in the driver door
First read and observe the introductoryinformation and safety warnings
The central locking indicator lamp is located in the driver door Vehicle overviews
Vehicle is locked: a red LED flashes for approximately two seconds, firstly at short intervals and then
more slowly. The indicator lamp does not flash if the vehicle was locked with the central locking
button in the driver door Central locking button
Automatic locking and unlocking
First read and observe the introductoryinformation and safety warnings
Settings for central locking can be made in the Vehicle settings menu in the Infotainment system
Infotainment system controls and displays
Automatic locking (Auto Lock)
The vehicle can lock itself automatically at speeds above approximately 15 km/h (9 mph). The
indicator lamp in the central locking button will light up yellow when the vehicle is locked.
Automatic unlocking (Auto Unlock)
If one of the following conditions applies, all doors and the boot lid will be automatically unlocked:
The vehicle is at a standstill and the vehicle key has been removed.
In vehicles with DSG

Depending on the settings made for central locking in the Infotainment system, it may be the case
that all of the doors and the boot lid are unlocked only when the button has been pressed twice.
Central locking button

Fig. 54 In the driver door: central locking button.

Fig. 55 In the driver door: release for the boot lid.
First read and observe the introductoryinformation and safety warnings
Key to Fig. 54and Fig. 55
Unlock the vehicle.
Lock the vehicle.
Unlock the boot lid.
If the button in the driver door is pressed, only the boot lid opens. All doors remain locked.
The central locking button functions with the ignition switched on or off only when all doors are
closed.
If the vehicle has been locked from outside with the vehicle key, the central locking buttons do not
work.
Please note the following when using the central locking button to lock the vehicle from the inside:
The indicator lamp in the button lights up yellow when all doors are closed and locked.
The anti-theft alarm will not be activated Anti-theft alarm

in
the button goes out. The unopened doors and boot lid remain locked and cannot be opened from
the outside.
If the driver door is open, it will not be locked.
Opening and closing the driver door manually

Fig. 56 Driver door handle: concealed lock cylinder.

Fig. 57 Driver door handle: lever off cap.
First read and observe the introductoryinformation and safety warnings
All doors are normally locked in the case of manual locking. With manual unlocking, only the driver
door is unlocked. Observe information on the anti-theft alarm Anti-theft alarm
Pull on the door release lever until the cap is removed.
Position the key bit at the notch in the driver door handle from below.
Hold your index finger under the key bit.
Lever off the cap with the vehicle key in the direction of the arrow Fig. 57
Insert the key bit into the lock cylinder and lock or unlock the vehicle.
Pull the door release lever and fit the cap again.

Unlocking or locking the vehicle with Keyless Accessis not activated if the vehicle
was locked manually.
Things to note when unlocking manually
The alarm is triggered when the driver door is opened Anti-theft alarm
After unlocking, an emergency start must be carried out Starting and stopping the engine
Switch on the ignition to switch off the alarm.
The electronic immobiliser recognises a valid vehicle key.

The anti-theft alarm is not activated when the vehicle is locked manually using the key bit Anti-
theft alarm
Manually closing the front passenger door and rear doors

Fig. 58 In the front edge of the rear right-hand door: manually locking the vehicle with the vehicle
key.
First read and observe the introductoryinformation and safety warnings
The front passenger door and the rear doors can be locked manually. The anti-theft alarm is not
activated in this case Anti-theft ala
Open the door.
Remove the rubber seal in the front edge of the door.
Insert the key bit into the slot and turn Fig. 58
Reattach the rubber seal.
Check that the door is locked.
The vehicle should be checked by a qualified workshop as soon as possible.
A door that has been locked manually will be unlocked again if the vehicle is unlocked or the door in
question is opened from the inside.

The doors can be unlocked and opened from inside by pulling the door release handle.
Childproof lock

Fig. 59 Childproof lock: rear left door, rear right door.
First read and observe the introductoryinformation and safety warnings
Key to Fig. 59
Childproof lock is switched off.
Childproof lock is switched on.
The childproof lock prevents the rear doors being opened from the inside.
When the childproof lock is activated, the door can only be opened from the outside.
Switching the childproof lock on and off
Unlock the vehicle and open the appropriate rear door.
Move the slot to the corresponding position.

WARNING
The door cannot be opened from the inside when the childproof lock is activated.
Never leave children or people requiring assistance alone in the vehicle when the doors are locked.
This may mean that these people lock themselves in the vehicle. They could become trapped in the
vehicle in an emergency and may not be able to get themselves to safety. People locked in the
vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may become extremely hot or cold, depending on the season.
This can cause serious injuries and illness or fatalities, especially in the case of small children.
SAFELOCK
First read and observe the introductoryinformation and safety warnings