warning VOLKSWAGEN T-ROC 2021 Owner´s Manual

If necessary, unlock the stowage compartment. The stowage compartment is locked when the key
slot is vertical.
To open: pull the opening lever.
To close: push the stowage compartment upwards.

WARNING
If the stowage compartment on the front passenger side is left open, this can increase the risk of
serious injury in the event of an accident or during sudden braking or driving manoeuvres.
Always keep the stowage compartment closed while the vehicle is in motion.

NOTICE
In some vehicle models, the stowage compartment on the front passenger side contains apertures.
Small items could fall through the apertures and become trapped behind the trim. This could cause
unusual noises and damage to the vehicle.
Stow small objects only in the stowage areas that are intended for such items.
Stowage compartment in the front centre armrest

Fig. 136 In the front centre armrest: stowage compartment.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
To open: lift the centre armrest ⇒ Fig. 136 .
To close: guide the centre armrest down.

WARNING
The centre armrest can obstruct the driver's arm movements. This can cause accidents and severe
injuries.

Always keep the stowage compartments in the centre armrest closed while the vehicle is in motion.

WARNING
Never transport an adult or child on the centre armrest.

There may be a mobile phone interface, a mobile phone holder and a USB socket with
charging function in the stowage compartment ⇒BookletInfotainment system,.
Drawers

Fig. 137 Under the right front seat: drawer.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
To open: press the button in the drawer grip and open the drawer.
To close: push the drawer under the front seat until it clicks into place.

WARNING
If the drawer is left open, it can hinder the correct operation of the pedals. This can result in
accidents and severe injuries.
Always keep the drawers closed while the vehicle is in motion. Otherwise the drawer or other items
could fall into the driver footwell and obstruct the pedals.

NOTICE
The drawer is designed for a maximum load of 1.5 kg.
Coat and bag hooks
First read and observe the introductoryinformation and safety warnings⇒Introduction 

Coat hooks are located on the centre door pillars and on the rear roof grab handles.
Bag hooks are located in the luggage compartment ⇒ Luggage compartment equipment .

WARNING
Hanging up items of clothing can restrict the driver's field of vision and cause accidents and serious
injuries.
Always hang items of clothing on the coat hook in such a way that they do not restrict the driver's
field of vision.
The coat hooks in the vehicle should be used only for lightweight clothing. Never leave any heavy,
hard or sharp objects in the pockets.

NOTICE
Each coat hook may be loaded with a maximum of 2.5 kg.
Drink holders
Introduction
This chapter contains information on the followingsubjects:
⇒ Drink holder in the rear centre armrest 
Bottle holders
Bottle holders for bottles up to a maximum volume of 1.5 l are located in the stowage
compartments in the driver and front passenger door.

WARNING
Incorrect use of the drink holders can cause injury.
Never place hot drinks in a drink holder. Hot drinks in a drink holder could be spilled and cause
scalding in any sudden braking manoeuvre or accident.
Ensure that drink bottles or any other objects do not enter the driver footwell and obstruct the
pedals while the vehicle is in motion.
Never place heavy cups, food or any other heavy items in the drink holders. These heavy objects
could be flung through the vehicle interior during an accident and cause serious injuries.

WARNING

Closed drink bottles can explode in the vehicle in extreme heat or crack in extremely cold
temperatures.
Never leave closed drink bottles in an extremely hot or extremely cold vehicle for extended periods.

NOTICE
Do not leave any open drinks in the drink holder while the vehicle is in motion. Drinks that are
spilled, for example during braking, can damage the vehicle and the vehicle electrical system.

The inserts for the drink holders can be removed for cleaning purposes.
Drink holder in the rear centre armrest

Fig. 138 In the rear centre armrest: drink holder.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
To use: fold the centre armrest down.
To adjust to the size of the drinking vessel: pull out the inserts ⇒ Fig. 138①  or ② upwards and
insert them to fit the size of the vessel.
Fold the centre armrest back up again when the drink holder is no longer in use.

Small or rectangular containers will fit into the drink holders better if you rotate the insert by 180°.
Ashtray and cigarette lighter
Removable ashtray in the drink holder

Fig. 139 Removable ashtray.
To use the removable ashtray, place it in one of the drink holders in the lower part of the centre
console or in the rear centre armrest ⇒ Drink holders .
Opening and closing the removable ashtray
To open: lift up the cover of the ashtray ⇒ Fig. 139 ⇒ .
To close: press the ashtray cover down.
Emptying the removable ashtray
Lift the removable ashtray out of the drink holder.
Open the removable ashtray and empty the cooled ashes into a suitable waste container.
Once it has been emptied, place the removable ashtray back into the drink holder from above.

WARNING
Improper use of the ashtray can cause fires, burns and other serious injuries.
Never put paper or any other combustible materials in the ashtray.
Cigarette lighter

Fig. 140 In the front centre console: cigarette lighter.
With the ignition switched on, press in the knob on the cigarette lighter.
Wait for the lighter to pop out.
Pull out the cigarette lighter and light the tobacco product on the glowing spiral ⇒ .

Insert the cigarette lighter back into the socket.

WARNING
Improper use of the cigarette lighter can cause fires, burns and other serious injuries.
Always use the cigarette lighter properly, and only use it to light tobacco products.
Never leave children unsupervised in the vehicle. The cigarette lighter can be used when the ignition
is switched on.

The cigarette lighter socket can also be used as a 12-volt socket ⇒ Electrical sockets .
Electrical sockets
Introduction
This chapter contains information on the followingsubjects:
⇒ Electrical sockets in the vehicle 
Electrical equipment can be connected to the sockets in the vehicle.
The electrical devices must be in good condition. Do not use faulty devices.
The 12-volt socket will work only when the ignition is switched on.

WARNING
Improper use of the sockets and electrical accessories can cause fires and severe injuries.
Never leave children unsupervised in the vehicle. Sockets and the devices connected to them can be
used when the ignition is switched on.
If the electrical device gets too hot, switch off the device immediately and disconnect it from the
socket.

NOTICE
In order to prevent damage to the electrical system, never connect equipment that supplies electric
power, such as solar panels or battery chargers for charging the 12-volt battery, to the 12-volt
socket.
Use only electrical devices that have been approved in accordance with current guidelines
concerning electromagnetic compatibility.
In order to avoid damage due to voltage fluctuations, always switch off any electrical devices before
switching the ignition on or off and before starting the engine. When the start/stop system

automatically switches off and restarts the engine, it is not necessary to switch off any connected
electrical consumers.
Never connect electrical devices requiring more than the rated power to a 12-volt socket. The
vehicle's electrical system can be damaged if the maximum power consumption is exceeded.
Observe the operating instructions of the electrical devices!

Using electrical consumers with the engine switched off and the ignition switched on will drain the
12-volt battery.

Unshielded devices can cause interference in the Infotainment system and vehicle electronics.
Electrical sockets in the vehicle

Fig. 141 In the front part of the centre console and in the rear centre console: 12-volt socket with
hinged flap ① or 12-volt socket with removable cover ②.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Maximum power rating
Electrical socket Maximum power rating
12 volts 120 watts
The maximum power rating of the individual sockets must never be exceeded. The power rating of
each device is stated on its type plate.
If there are several sockets in the vehicle and two or more devices are connected at the same time,
the overall power consumption of all connected electrical devices must never exceed 190 W ⇒ .
Multimedia
Subwoofer

In China: www.vwcarnet.com.cn
Before using the Volkswagen Car-Net services for the first time, please read and observe the
information in the relevant service description. This will quickly help you to become familiar with the
services and make you aware of potential risks to yourself and others, and how to avoid them.

WARNING
Accidents and injuries can occur if the driver is distracted.
Always drive carefully and responsibly.

WARNING
Failure to observe the information in the service description can lead to your vehicle breaking down
in traffic, and can cause accidents and serious injuries.
Always use the most up-to-date edition of the relevant service descriptions which is available on the
Volkswagen website.

WARNING
The following conditions can make it impossible to make a telephone call, run a Volkswagen Car-Net
service or transfer data:
If your current location is in an area with no or insufficient mobile communications and GPS
reception. This can also include tunnels, streets with tall buildings, garages, multi-storey car parks,
underpasses, mountains and valleys.
If you are in an area with sufficient mobile communications and GPS reception but the
telecommunications provider's mobile network is overloaded, out of order or unavailable.
If the components in the vehicle required for the services and data transmission are damaged, not
working or do not have sufficient electrical power.
The battery for the mobile device is empty, does not have a sufficient charge level or has no more
call credit.

WARNING
Using computers and mobile devices in public or non-secured LAN and WLAN networks can lead to a
loss of control over your Volkswagen Car-Net services.
In addition to the usual precautionary measures to be taken when using the Internet, you should
protect your computer and mobile device with suitable anti-virus software and regularly update its
signatures.

Protect your login data for the Car-Net portal, your computer and mobile device against misuse.

WARNING
Applications and Volkswagen Car-Net services which are unsuitable or faulty or that are used
incorrectly can cause damage to the vehicle, accidents or serious injury.
Never make changes to applications or Volkswagen Car-Net services.

NOTICE
Volkswagen is not responsible for damage to the vehicle caused by poor quality or faulty third-party
applications, insufficient programming of applications, insufficient network strength, loss of data
during transmission or through misuse of your computers, tablets or mobile devices.
Legal requirements

Fig. 144 Symbol for vehicles that send tracking information
First read and observe the introductoryinformation and safety warnings⇒Introduction 
By concluding a Volkswagen Car-Net contract for your vehicle, you as the contracting party
undertake within the meaning of data protection law to inform each driver that the vehicle can
transmit and receive data online. This also applies if you sell or lend your vehicle.
Failure to observe this obligation to inform can infringe certain rights of vehicle occupants.
GPS tracking: check with all occupants
Some Volkswagen Car-Net services require vehicle data to determine whether the vehicle is
complying with set speed limits, where the vehicle is parked, or whether the vehicle is located within
a defined area. This information can be displayed in the Car-Net portal and in the Volkswagen Car-
Net app.
Therefore, before setting off, ask all occupants if they agree to use of the activated services. If an
occupant does not agree, deactivate the service (if possible) or exclude the occupant from use of the
vehicle. If you do not observe this, you may violate certain rights of the vehicle occupants.
GPS tracking: symbol
If a factory-fitted control unit is used to transmit the vehicle's current location and speed, this
symbol ⇒ Fig. 144  will always be located in the vehicle (e.g. on the roof console). However, the

absence of the ⇒ Fig. 144  symbol in the vehicle does not mean that the control unit is not
transmitting the current position or speed of the vehicle.
Personal data
Volkswagen collects, processes and uses the user's personal data in accordance with statutory
requirements. You can access the current data protection policy on the Volkswagen homepage.
Deactivating Car-Net services

Fig. 145 Retrofitted sticker in the vehicle if Volkswagen Car-Net services have been permanently
deactivated.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
If you sell the vehicle or lend it for a longer period, inform the user about the deactivated services
and deactivated control unit.
If your vehicle is already equipped with the legally required emergency call function eCall, this
function will not be affected by the deactivation described here.
Temporary deactivation
If your vehicle is in a workshop, you may find that the service technicians have deactivated individual
or all services for the duration of the workshop visit. The services will be available again once the
work is complete. Please contact your workshop if necessary. Volkswagen Car-Net portfolios can be
deactivated manually in the Infotainment system. The services can then be run again when the
deactivation is cancelled in the Infotainment system. Deactivated services are marked with a
corresponding indication on the start page of the Car-Net portal.
Permanent deactivation
In order to permanently deactivate Car-Net functions in vehicles with the Security & Service or e-
Remote packages, the online connectivity unit must be deactivated by a qualified workshop at your
request.
Once the on-board connectivity unit has been deactivated, the workshop will attach a sticker
⇒ Fig. 145  to your vehicle (e.g. on the roof console). The sticker shows that neither the Volkswagen
emergency call service nor the automatic accident notification will work. All other e-Remote and
Security & Service services will also be deactivated.
Service impairment or interruption