fluid VOLKSWAGEN T-ROC 2021 Owner´s Manual

-volt vehicle batteries should be charged only in well-ventilated spaces.
-volt vehicle battery. Discharged 12-volt vehicle batteries can
already freeze at temperatures of around 0°C (+32°F).
-volt vehicle battery must be replaced if it has ever been frozen.
the negative cable.

NOTICE
-volt vehicle batteries if the ignition is switched on or the engine is
running. Never use a 12-volt vehicle battery that does not correspond with the vehicle's
specifications. This can damage the electrical system or electronic components and electrical
malfunctions can occur.
to the 12-volt socket or to the cigarette lighter in order to charge the 12-volt vehicle battery. The
electrical system of the vehicle could otherwise be damaged.

12-volt vehicle batteries may contain toxic substances such as sulphuric acid and lead. Dispose of the
12-volt vehicle battery in accordance with the regulations.

Electrolyte can pollute the environment. Collect any service fluids that escape or are spilt and
dispose of them properly.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Vehicle battery (12-volt)
The indicator lamp lights up red.
Fault in the alternator. The 12-volt vehicle battery will not be charged by the alternator while the
vehicle is in motion.
Switch off any electrical consumers that are not required. Inform a qualified workshop. Have the
electrical system checked.
The start/stop system cannot start the engine ⇒ Start/stop system .
and vehicle battery (12-volt)
The central warning lamp lights up red and the text message 12 V battery not charging. Stop vehicle.
is displayed.

The tyres and wheel rims approved by Volkswagen have been carefully selected.
Rotating wheels
Regularly rotating the wheels as shown in the illustration ⇒ Fig. 193  is recommended to help ensure
that tyres wear evenly. All the tyres will then last for about the same time.
Volkswagen recommends having the wheels changed by a qualified workshop.
Avoiding damage to the wheel rims and tyres


⇒ Tyre lettering and
tyre type .
worn tyres must be replaced immediately ⇒ Tyre damage .
fluid ⇒ .

Tyres that are older than 6 years
Tyres age through physical and chemical processes that can impair their function. Tyres that have
been stored unused for an extended period of time age more quickly than tyres that are used all the
time.
Volkswagen recommends replacing tyres that are older than 6 years with new tyres. This also applies
to tyres which appear to still be in good condition and whose tread depth has not yet reached the
minimum value stipulated by legislation ⇒ .
Winter and all-year tyres also largely lose their effectiveness through ageing – regardless of the
remaining tread depth.
The age of each tyre can be determined using the manufacturing date ⇒ Tyre lettering and tyre
type .
Storing tyres
es mounted on the
wheel rim vertically.
should be stored vertically (standing on the tread).
New tyres
with new tyres as the tyres have to be run in. Tyres
that have not been run in have reduced grip ⇒  and braking efficiency ⇒ .

The service events differ according to oil change service and inspection. The service interval display
in the display of the instrument cluster serves as a reminder for the due date of the next service
event.
Your vehicle will receive either the fixed service or flexible service for the oil change service,
depending on the vehicle equipment, the engine type and the operating conditions.
How do I know which type of service my vehicle needs?
⇒ Fig. 210  (arrow) ⇒ Technical data .

Service eventa) PR No. Service type Service interval
Oil change service QI1 Fixed Every 5,000 km or 1 yearb).
QI2 Every 7,500 km or 1 yearb).
QI3 Every 10,000 km or 1 yearb).
QI4 Every 15,000 km or 1 yearb).
QI6 Flexible According to service interval display.
Inspection According to service interval display.
Observe the information on engine oil specifications according to VW standards ⇒ Engine oil .
Features of the flexible service
With the flexible service, you only need to have an oil change service carried out if your vehicle
requires one. Individual operating conditions and personal driving style are taken into account in
order to determine this point in time. An important part of the flexible service is the use of LongLife
engine oil instead of conventional oil.
Observe the information on engine oil specifications according to VW standards ⇒ Engine oil .
If you do not wish to have the flexible service, you can opt for the fixed service instead. However, a
fixed service can affect your service costs. Your service advisor will be pleased to help.
Service interval display
Scheduled services at Volkswagen are displayed in the service interval display in the instrument
cluster ⇒ Service interval display  or in the Vehicle settings menu in the Infotainment system
⇒ Vehicle settings menu . This service interval display provides information on services that include
an oil change or inspection. When an individual service is due, additional work that is due can also be
carried out, e.g. changing brake fluid and spark plugs.
a) Information is stated for vehicles used under normal operating conditions.
b) Whichever comes first.

Scope of service
The scope of service includes all maintenance work that is necessary in order to keep your vehicle
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or
service fluids). The maintenance work is divided into inspection work and servicing work. You can
find out what work is required in detail for your vehicle:



Inspection work
Electrics
-volt vehicle battery: check and replace if necessary.




Engine/gearbox


tem: check.
-belt: check.



Running gear



heck.

heck.
Body









Servicing work
In addition to the inspection work (depending on the operating conditions and vehicle equipment,
e.g. engine, gearbox or service fluids), further servicing work must be performed on your vehicle.
The work is dependent on either time and/or mileage.

WARNING
Care products may be toxic and hazardous. Unsuitable care products and incorrect application of
care products can cause accidents, severe injuries, burns or poisoning.

facturer's instructions.

-ventilated rooms so that you do not breathe in any toxic
vapours.
e fluids for vehicle care.
These substances are toxic and highly inflammable.

NOTICE
Soiling with aggressive and solvent-based ingredients can cause irreparable damage to the vehicle
equipment, even if left for only a short time, e.g. on seat padding or trim parts.


1) Suitable accessories are available from your Volkswagen dealership. Follow the application
instructions on the packaging.
Washing the vehicle
Thoroughly wash the underside of the vehicle on a regular basis to remove road salt or sea water
residue.
Automatic car washes
Always observe all the car wash operator's specifications, particularly if your vehicle has add-on
parts ⇒ .
ar washes without brushes.

⇒ Information on
steering .
⇒ Operating the wiper lever  and the rain/light sensor before using
the car wash.


High-pressure cleaner

Textiles, microfibre cloth, leatherette:
Remove any dirt with Volkswagen Genuine interior cleaning agent (- 000 096 301 -). Never treat
materials with leather care agents, solvents, wax polish, shoe cream, stain removers or similar
substances.
icles adhering to surfaces: remove with a vacuum cleaner on a regular basis so that the
material is not permanently damaged by abrasion.
- 000 096 301 -). Dab off
dissolved grease and colour particles with an absorbent cloth and then treat with water if necessary.
-
000 096 301 -) and use a mild soap solution1) if necessary.
Natural leather:
Remove fresh soiling with a cotton cloth and mild soap solution1). Do not allow fluids to seep into
the seams.
Treat any dried stains with Volkswagen Genuine leather cleaner (- 000 096 323 -).
Regularly and each time after having finished cleaning, apply care cream with light protection and
impregnating properties. Use a special coloured leather cream if necessary. If the vehicle is parked
outdoors for long periods, you should cover the leather to protect it from direct sunlight.
Never treat leather with solvents, wax polish, shoe cream, stain removers or similar.
-based soiling, e.g. oil: remove fresh stains with an absorbent cloth.
leather cleaner (- 000 096 323 -).
Plastic parts:
Use a soft, moist cloth.
If stubborn soiling cannot be removed with mild soap solution1), use a solvent-free plastic cleaning
agent if necessary, e.g. Volkswagen Genuine plastic cleaner (- 000 096 314 -).
Trim parts, trim strips made of chrome, aluminium or stainless steel:
Clean using a clean, soft cloth and a mild soap solution1) in a dust-free environment.
Anodised surfaces: do not use chrome cleaning products.
Controls:
Remove coarse dirt and other dirt that is difficult to reach using a soft brush. Then use a clean, soft
cloth and a mild soap solution1). Do not allow liquids to enter the controls.
Displays:
Use a Volkswagen Genuine cleaning cloth (- 000 096 166 A -) with a little water, a suitable glass
cleaner or LCD cleaner. Do not clean displays with a dry cloth.

Incorrect cleaning and care can cause vehicle damage.
nges etc. under any circumstances.

1) Mild soap solution: a maximum of two tablespoons neutral soap diluted in one litre of water.
Accessories, modifications, repairs and renewal of parts
Accessories and replacement parts
Volkswagen recommends that you seek advice from a Volkswagen dealership before purchasing
accessories, replacement parts or servicing materials, e.g. if the vehicle is to be retrofitted with
accessories or if parts need to be replaced. Volkswagen dealerships can recommend accessories,
replacement parts and service fluids suitable for your requirements. They can also provide
information regarding official regulations.
Volkswagen recommends that you use only approved Volkswagen accessories and Volkswagen
Genuine Parts®. These parts and accessories have been specially tested by Volkswagen for
suitability, reliability and safety. Volkswagen dealerships are also qualified to install them correctly.
Although the market is constantly scrutinised, Volkswagen cannot assume responsibility for the
reliability, safety and suitability of products Volkswagen has not approved. Volkswagen can
therefore assume no responsibility for these parts even if they have been approved by an official
testing agency or are covered by an official approval certificate.
Any retrofitted equipment which has a direct effect on the control of the vehicle must be approved
by Volkswagen for use in your vehicle and bear the e mark (the European Union's approval symbol).
These devices include cruise control systems or an electronically controlled suspension.
Any additional electrical components fitted that do not serve to control the vehicle itself must bear
the mark (manufacturer conformity declaration in the European Union). Such devices include
refrigerator boxes, computers and ventilator fans.

WARNING
Incorrectly performed repairs or modifications to your vehicle can impair the effectiveness of the
airbags and cause malfunctions, accidents and fatal injury.
re or position objects, e.g. telephone holders, in the deployment zone of the airbags
since these objects can cause serious or fatal injuries if the airbags are triggered.
Repairs and technical modifications
Repairs and technical modifications must always be carried out according to Volkswagen
specifications⇒ .
Unauthorised modifications to the electronic components or software in the vehicle may cause
malfunctions. As the electronic components are linked together in networks, these faults may
indirectly affect the operation of other systems. This can seriously impair safety, lead to excessive
wear of components, and also invalidate the type approval for the vehicle.

Carry out servicing work in accordance with the specifications.
Fluids in the air conditioning system
Refrigerant in the air conditioning system
The sticker in the engine compartment provides information about the type and quantity of the
refrigerant used in the vehicle's air conditioning system. The sticker is located in the front part of the
engine compartment close to the refrigerant filler neck.
Symbol and description:
Warning: the air conditioning system must be serviced only by qualified personnel.Type of
refrigerant.Type of lubricating oil.See workshop information (available only for Volkswagen
dealerships).The air conditioning system must be serviced only by qualified personnel.
Flammable refrigerant.Ensure correct disposal of all components and never install components
removed from end-of-life vehicles or recycled components in the vehicle.
Lubricating oil in the air conditioning system
The air conditioning system contains up to 210 ml of lubricating oil. The exact specification and
information about the lubricating oil quantity in the air conditioning system are available from the
following website:
https://erwin.volkswagen.de

WARNING
The air conditioning system must be serviced only by qualified personnel in order to ensure safe
handling of the system.

NOTICE
-of-life
vehicles or from recycling sources.
-of-
life vehicles or from recycling sources.
Radio reception and aerials
The aerials for radio reception can be installed at various locations in the vehicle:

side windows.

a) In certain European countries, the activation of or permission to use radio technology may be
restricted, not possible, or possible only when additional requirements have been fulfilled.
Technical data
Notes on technical data
Unless otherwise indicated or separately listed, the technical data apply to the basic model. The
values may differ if additional equipment is fitted, for different model versions and for special
vehicles and in the case of country-specific vehicle specifications. All data in the official vehicle
documents take precedence over these data.
Engine
The vehicle data sticker and the official vehicle documents show which engine is installed in your
vehicle.
Weight
The values for the kerb weight in the following tables apply for the road-ready vehicle with driver
(75 kg), service fluids including fuel tank carrying 90% of its capacity and, where applicable, tools and
spare tyre ⇒ . Additional equipment and retrofitted accessories increase the stated kerb weight
and reduce the maximum permitted load accordingly.
The load comprises the weights of the following:


system

Performance figures
In certain vehicles with heavy duty running gear, the engine could be governed to provide a
maximum speed of 210 km/h.
The performance figures were measured without equipment which may negatively influence
performance, such as a roof carrier or mudflaps.
Gross combination weight
The specified gross combination weights are applicable only for altitudes up to 1,000 m above sea
level. The maximum gross combination weight must be reduced by approximately 10% for every
further started 1,000 m in altitude.
Notes on the tables
Gearbox abbreviations: MG = manual gearbox, AG = automatic gearbox, DSG® = DSG® dual clutch
gearbox. MG6 = 6-speed manual gearbox.

WARNING