warning VOLKSWAGEN T-ROC 2021 Owner´s Manual

The vehicle can be locked only if the ignition has been switched off or the driver has switched off the
engine before leaving the vehicle.
A symbol in the instrument cluster display ⇒ Displays  indicates if one or more doors are not closed
properly. Do not drive on! Open the appropriate door and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the
vehicle has been locked when all doors are closed.

WARNING
A door which is not closed properly could open suddenly while the vehicle is in motion. This could
lead to serious injuries.
Stop as soon as possible and close the door.
Make sure that the door is closed properly and that the lock has engaged. The closed door must be
flush with the surrounding body panels.
Doors should be opened or closed only when you are sure that nobody is in their path.

WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if the
vehicle is on a slope. This could lead to injuries.
Always hold doors by the handle when opening and closing doors.

WARNING
The opening and closing paths of the doors and boot lid are potential danger areas where injury can
occur.
The doors and boot lid should therefore be opened or closed only when you are sure that nobody is
in their path.

WARNING
Careless locking of the doors can cause serious injuries.
If the vehicle is locked from the outside, the doors and electric windows cannot be opened from the
inside.
The central locking system locks all doors. Locking the vehicle from the inside can prevent the doors
from being opened unintentionally and unauthorised persons from entering the vehicle. However,
locked doors can delay assistance to passengers inside the vehicle in the event of an accident or
emergency.

Never leave children or people requiring assistance alone in the vehicle. All doors can be locked from
the inside using the central locking button. This may mean that people lock themselves in the
vehicle. People locked in the vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may become extremely hot or cold, depending on the season.
This can cause serious injuries and illness or fatalities, especially in the case of small children.
Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an
emergency and will not be able to get themselves to safety.

NOTICE
When carrying out manual opening or closing, remove parts carefully and install them again
correctly in order to avoid damage to the vehicle.
Indicator lamp in the driver door
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The central locking indicator lamp is located in the driver door ⇒ Vehicle overviews .
Vehicle is locked: a red LED flashes for approximately two seconds, firstly at short intervals and then
more slowly. The indicator lamp does not flash if the vehicle was locked with the central locking
button in the driver door ⇒ Central locking button .
Automatic locking and unlocking
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Settings for central locking can be made in the Vehicle settings menu in the Infotainment system
⇒ Infotainment system controls and displays .
Automatic locking (Auto Lock)
The vehicle can lock itself automatically at speeds above approximately 15 km/h (9 mph). The
indicator lamp in the central locking button will light up yellow when the vehicle is locked.
Automatic unlocking (Auto Unlock)
If one of the following conditions applies, all doors and the boot lid will be automatically unlocked:
The vehicle is at a standstill and the vehicle key has been removed.
In vehicles with DSG® dual clutch gearbox: the selector lever is in position P and the ignition has
been switched off.
OR: the vehicle is stationary and the button has been pressed.
OR: the door release lever has been operated.
OR: in an accident where the airbags have been triggered ⇒ Troubleshooting .
Automatic unlocking provides access to the vehicle if assistance is required.

Depending on the settings made for central locking in the Infotainment system, it may be the case
that all of the doors and the boot lid are unlocked only when the button has been pressed twice.
Central locking button

Fig. 54 In the driver door: central locking button.

Fig. 55 In the driver door: release for the boot lid.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to ⇒ Fig. 54  and ⇒ Fig. 55 :
Unlock the vehicle.
Lock the vehicle.
Unlock the boot lid.
If the button in the driver door is pressed, only the boot lid opens. All doors remain locked.
The central locking button functions with the ignition switched on or off only when all doors are
closed.
If the vehicle has been locked from outside with the vehicle key, the central locking buttons do not
work.
Please note the following when using the central locking button to lock the vehicle from the inside:
The indicator lamp in the button lights up yellow when all doors are closed and locked.
The anti-theft alarm will not be activated ⇒ Anti-theft alarm .

The doors can be opened from the inside by pulling the door release handle. The indicator lamp in
the button goes out. The unopened doors and boot lid remain locked and cannot be opened from
the outside.
If the driver door is open, it will not be locked.
Opening and closing the driver door manually

Fig. 56 Driver door handle: concealed lock cylinder.

Fig. 57 Driver door handle: lever off cap.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
All doors are normally locked in the case of manual locking. With manual unlocking, only the driver
door is unlocked. Observe information on the anti-theft alarm ⇒ Anti-theft alarm .
Pull on the door release lever until the cap is removed.
Position the key bit at the notch in the driver door handle from below.
Hold your index finger under the key bit.
Lever off the cap with the vehicle key in the direction of the arrow ⇒ Fig. 57 .
Insert the key bit into the lock cylinder and lock or unlock the vehicle.
Pull the door release lever and fit the cap again.

Keyless Access ⇒ Unlocking or locking the vehicle with Keyless Access  is not activated if the vehicle
was locked manually.
Things to note when unlocking manually
The alarm is triggered when the driver door is opened ⇒ Anti-theft alarm .
After unlocking, an emergency start must be carried out ⇒ Starting and stopping the engine .
Switch on the ignition to switch off the alarm.
The electronic immobiliser recognises a valid vehicle key.

The anti-theft alarm is not activated when the vehicle is locked manually using the key bit ⇒ Anti-
theft alarm .
Manually closing the front passenger door and rear doors

Fig. 58 In the front edge of the rear right-hand door: manually locking the vehicle with the vehicle
key.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The front passenger door and the rear doors can be locked manually. The anti-theft alarm is not
activated in this case ⇒ Anti-theft alarm .
Open the door.
Remove the rubber seal in the front edge of the door.
Insert the key bit into the slot and turn ⇒ Fig. 58 .
Reattach the rubber seal.
Check that the door is locked.
The vehicle should be checked by a qualified workshop as soon as possible.
A door that has been locked manually will be unlocked again if the vehicle is unlocked or the door in
question is opened from the inside.

The doors can be unlocked and opened from inside by pulling the door release handle.
Childproof lock

Fig. 59 Childproof lock: rear left door, rear right door.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to ⇒ Fig. 59 :
Childproof lock is switched off.
Childproof lock is switched on.
The childproof lock prevents the rear doors being opened from the inside.
When the childproof lock is activated, the door can only be opened from the outside.
Switching the childproof lock on and off
Unlock the vehicle and open the appropriate rear door.
Move the slot to the corresponding position.

WARNING
The door cannot be opened from the inside when the childproof lock is activated.
Never leave children or people requiring assistance alone in the vehicle when the doors are locked.
This may mean that these people lock themselves in the vehicle. They could become trapped in the
vehicle in an emergency and may not be able to get themselves to safety. People locked in the
vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may become extremely hot or cold, depending on the season.
This can cause serious injuries and illness or fatalities, especially in the case of small children.
SAFELOCK
First read and observe the introductoryinformation and safety warnings⇒Introduction 

With some equipment levels, the vehicle may have a SAFELOCK mechanism.
SAFELOCK deactivates the door release levers if the vehicle has been locked. This makes it more
difficult to break into the vehicle. The doors can no longer be opened from the inside ⇒ .
Press the button on the vehicle key once.
Press the button on the vehicle key twice in quick succession.
Vehicles with the Keyless Access locking and starting system: touch the sensor on the outside of the
door handle twice⇒ Unlocking or locking the vehicle with Keyless Access .
OR: press the central locking button in the driver door once ⇒ Central locking button .
There may be an indication of the activated SAFELOCK in the display of the instrument cluster
(SAFELOCK).
Deactivating SAFELOCK
Switch on the ignition.
OR: deactivate interior monitoring and the anti-tow alarm ⇒ Temporarily switching off the interior
monitoring system and anti-tow alarm .
Before locking the vehicle, temporarily deactivate the interior monitoring and the anti-tow alarm in
the Vehicle Settings menu in the Infotainment system ⇒ Infotainment system controls and displays .
The following applies when SAFELOCK is deactivated:
The interior monitoring and the anti-tow alarm are activated and deactivated in the Vehicle settings
menu in the Infotainment system ⇒ Infotainment system controls and displays .

WARNING
Careless or unsupervised use of SAFELOCK can cause serious injuries.
Never leave other persons in the vehicle if the vehicle has been locked using the vehicle key. The
doors can no longer be opened from the inside once SAFELOCK is activated.

If you unlock the driver door mechanically using the vehicle key, only the driver door is unlocked,
and not the whole vehicle. The doors are released (but not unlocked) and the central locking button
is activated only when the ignition is switched on.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Indicator lamp lights up continuously
The red LED in the vehicle door flashes at short intervals and then lights up continuously.

Please note that the sensors in the door handles can be activated by a powerful jet of water or
steam if a valid vehicle key is simultaneously within the operating range. If at least one window is
open and sensor surfaces on the door handles are continuously activated, all windows will close. All
windows could open if the jet of water or steam is moved away from the door handle sensors briefly
and then moved back again ⇒  .

It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or unlocked
manually ⇒  .

If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding message will be
shown on the instrument cluster display. This may occur if the vehicle key is exposed to interference
from another radio signal or is covered by another item, e.g. an aluminium case ⇒ Starting and
stopping the engine .
Anti-theft alarm
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm.
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
The anti-theft alarm outputs acoustic and visual warning signals for up to five minutes.
When does the system trigger an alarm?
If a door is opened.
If the bonnet is opened.
If the boot lid is opened.
If the ignition is switched on with a valid vehicle key. (The alarm may sound briefly.)
If the 12-volt vehicle battery is disconnected.
If there is movement inside the vehicle (in vehicles with interior monitoring) ⇒ Interior monitoring
system and anti-tow alarm .
If the vehicle is lifted or towed (vehicles with anti-tow alarm) ⇒ Interior monitoring system and anti-
tow alarm .
If the vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior
monitoring) ⇒ Interior monitoring system and anti-tow alarm .
If a trailer that is connected to the anti-theft alarm system is removed ⇒ Trailer towing .
Switching off the alarm
Unlock the vehicle using the unlocking button on the vehicle key.

If lightweight items such as loose pieces of paper or items hung from the interior mirror are left in
the vehicle.
If there is a mobile phone in the vehicle with the vibration alarm switched on.

Permanent deactivation of interior monitoring and the anti-tow alarm is not possible.

If doors or the boot lid are still open when the anti-theft alarm is activated, only the anti-theft alarm
will be activated. Interior monitoring and the anti-tow alarm are not activated until all doors and the
boot lid are closed.

SAFELOCK is also deactivated when the interior monitoring and anti-tow alarm are switched off
⇒ SAFELOCK .
Boot lid
Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing the boot lid 
⇒ Opening and closing the boot lid electrically 
⇒ Unlocking the boot lid manually 
⇒ Troubleshooting 
The boot lid is locked and unlocked at the same time as the doors.

WARNING
Incorrect and unsupervised unlocking, opening or closing of the boot lid can cause accidents and
serious injuries.
The boot lid should be opened or closed only when you are sure that nobody is in its path.
Always check that the boot lid is closed properly once it has been closed. The closed boot lid must be
flush with the surrounding body panels.
Always keep the boot lid closed while the vehicle is in motion.
Never open the boot lid when loads, e.g. bicycles, are attached to it. The boot lid may close under its
own weight due to the additional load. Support the boot lid as necessary or remove the load from
the boot lid beforehand.

Close and lock the boot lid and all vehicle doors when the vehicle is not in use. Ensure that no one
remains in the vehicle.
Never leave children playing unattended in or around the vehicle, especially when the boot lid is
open. Children could climb into the luggage compartment and shut the boot lid, thereby trapping
themselves inside. Temperatures inside a locked vehicle may become extremely hot or cold,
depending on the season. This can cause serious injuries and illness or fatalities, especially in the
case of small children.

WARNING
Serious injuries could occur if the boot lid is unlocked or opened incorrectly or without due care and
attention.
The boot lid may not always be detected as being unlocked if there is a carrier and items attached to
it. The boot lid may open suddenly while the vehicle is in motion if it is unlocked.

WARNING
If heavy snow or heavy items are located on the boot lid, the additional weight could cause the boot
lid to close on its own and cause severe injuries.
Never open the boot lid if it is covered by a large amount of snow or a load is attached to it, e.g. on a
luggage carrier.
Remove the snow or load before opening the boot lid.

WARNING
Do not push down the boot lid with your hand on the rear window. The rear window could shatter
and cause injuries.

NOTICE
Never use the opening mechanism to fix or hold a load. This could lead to damage that makes it
impossible to close the boot lid.

NOTICE
Never use the rear window wiper or the rear spoiler to fix or hold a load. This could cause damage
which results in the rear window wiper or rear spoiler being torn off.
Opening and closing the boot lid