Oil spec VOLKSWAGEN TIGUAN 2017 Owner´s Manual

Warning lamps and text messages may be shown in the instrument cluster display. These warnings
may also be accompanied by acoustic signals.
Engine oil
Lit up: engine oil level too low. Switch off the engine. Check the engine oil level ⇒ Checking 
the engine oil level and refilling the engine oil.Flashing: engine oil system fault. Go to a
qualified workshop and have the engine oil sensor checked.Flashing: engine oil pressure
is too low. Do not drive on!
Switch off the engine and check the engine oil level ⇒ Checking the engine oil level and refilling the 
engine oil - Do not drive on or remain at idling speed if the warning lamp is flashing even if the
engine oil level is correct. The engine could otherwise be damaged. You should obtain professional
assistance.
Engine coolant
Introduction
This chapter contains information on the followingsubjects:
⇒ Coolant specification
⇒ Checking the coolant level and refilling coolant
You should only carry out work on the cooling system if you know exactly how to perform the
required tasks, are aware of the general safety procedures and have access to the correct
equipment, service fluids and suitable tools. Failing to carry out work correctly can cause serious
injuries ⇒. The work should be carried out by a qualified workshop if you are uncertain.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Coolant and coolant additives can pollute the environment. Spilt service fluids must be
collected then disposed of properly and in an environmentally responsible way.
Coolant specification
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The cooling system is filled at the factory with a mixture of specially prepared water and at least
40% coolant additive G 13 (TL-VW 774 J). The coolant additive is dyed purple. This mixture of
water and coolant additive gives the necessary frost protection down to -25°C (-13°F) and protects
the alloy parts of the cooling system against corrosion. The mixture also prevents scaling and
raises the boiling point of the coolant.
In order to protect the coolant system, the proportion of coolant additive must always be at least
40%, even if anti-freeze is not required in warm weather and warm climates.
If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can
be increased. However, the percentage of coolant additive should not exceed 60%, as this would
reduce the frost protection and the cooling effect.
When refilling the coolant, a mixture of distilled water and at least 40% coolant additive - G 13 - or
- G 12 plus-plus - (TL-VW 774 G) (both of which are dyed purple) must be used in order to obtain
the optimum corrosion protection ⇒. Mixing - G 13 - with the coolant additives - G 12 plus - (TL-
VW 774 F), - G 12 - (dyed red) or - G 11 - (dyed blue-green) will significantly decrease the level of
corrosion protection and should therefore be avoided ⇒.
Engine coolant is toxic.
•Engine coolant should only be kept in sealed original containers in a safe place.
•Never store engine coolant in empty food containers, bottles or any other non-original
containers as people finding these containers may then drink the engine coolant.
•The engine coolant must be stored out of the reach of children.
•Please note that the amount of correct coolant additive used must be sufficient for the
lowest ambient temperature that you expect the vehicle to be exposed to.
•Coolant can freeze at extremely cold outside temperatures, causing the vehicle to
break down. Vehicle occupants with inadequate winter clothing could then freeze to
death as the heating will also no longer function.
WARNING

Fig. 231 In the engine compartment: cap on the brake fluid container.
Brake fluid will gradually absorb water from the surrounding air. The brake system will be damaged
if there is too much water in the brake fluid. The boiling point of the brake fluid is also considerably
reduced by the water content. Heavy use of the brakes may cause a vapour lock in the brake
system if the water content is too high. Vapour locks reduce levels of braking power, considerably
increase braking distance and can even cause the brake system to fail completely. Your own safety
and that of other road users depends on having a brake system that functions properly at all times
⇒.
Brake fluid specification
Volkswagen has developed a brake fluid that has been optimised for the brake system in the
vehicle. To ensure optimal operation of the brake system, Volkswagen expressly recommends the
use of brake fluid compliant with VW standard 501 14.
Before using a particular brake fluid, check that the specifications printed on the container
correspond to the vehicle requirements.
Brake fluid that is compliant with VW standard 501 14 is available from Volkswagen dealerships.
If this brake fluid is not available and it is necessary to use another high-quality brake fluid instead,
brake fluid that is compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116 DOT 4 can
be used.
Not all brake fluids that are compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116
DOT 4 have the same chemical composition. Some of these brake fluids may contain chemicals
that can damage or destroy brake system components over time.
Volkswagen therefore recommends the use of brake fluid that is compliant with
VW standard 501 14 to ensure sustained optimal operation of the brake system.
Brake fluid that is compliant with VW standard 501 14 fulfils the requirements of DIN ISO 4925
CLASS 4 or US standard FMVSS 116 DOT 4.
Brake fluid level
Brake fluid level is too low. Do not drive on! Check the brake fluid level.
The brake fluid level must always be between the MIN and MAX marking on the brake fluid
reservoir or above the MIN marking ⇒.
The brake fluid level cannot be checked accurately in all models as engine components may
partially conceal the brake fluid container. If the brake fluid level cannot be read exactly, please go
to a qualified workshop.
The brake fluid level drops slightly when the vehicle is being used as the brake pads wear and the
brakes are automatically adjusted.
Changing the brake fluid
The brake fluid should be changed by a qualified workshop. Volkswagen recommends using a
Volkswagen dealership for this purpose. Only brake fluid that conforms with the required
specification should be used.

Handling wheels and tyres
Fig. 235 Diagram showing how to swap wheels.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The wheels and tyres approved by Volkswagen have been carefully selected.
Rotating wheels front to rear
Regularly rotating the wheels as shown in the illustration ⇒ Fig. 235 is recommended to help
ensure that tyres wear evenly. All the tyres will then last for about the same time.
Volkswagen recommends having the wheels changed by a qualified workshop.
Avoiding damage to the rims and tyres
•Always drive over kerbs slowly and at a right angle.
•Check the tyre pressure regularly.
•Never exceed the top speed and load permitted for the tyres that are fitted ⇒ Tyre lettering and 
tyre type.
•Damaged or worn tyres must be replaced immediately ⇒ Tyre damage.
•Protect the wheels from contact with corrosive substances, including oils, lubricants, fuel and
brake fluid ⇒.
•Replace missing dust caps immediately.
Tyres that are older than 6 years
Tyres age through physical and chemical processes that can impair their function. Tyres that have
been stored unused for an extended period of time age quicker than tyres that are used all the time.
New tyres or tyres which are old, worn down or damaged cannot provide full levels of
vehicle control and braking power.
•Incorrect handling of wheels and tyres can reduce vehicle safety and cause accidents
and serious injuries.
•All four wheels must be fitted with radial tyres of the same type, size (rolling
circumference) and the same tread.
•New tyres will have to be run in as they will initially have reduced grip and braking
effect. Drive particularly carefully for the first 600 km in order to prevent accidents and
serious injury.
•Check tyre pressures regularly when the tyres are cold, and always keep to the
specified value. If the tyre pressure is too low, it is possible that the tyre temperature
will increase to such an extent when driving that the tread peels off and the tyre bursts.
•Never drive with worn tyres or tyres that are damaged (cuts, cracks or blisters). Driving
with tyres in this condition can result in blown tyres, accidents and serious injuries.
Worn or damaged tyres must be replaced as soon as possible.
•Never exceed the top speed and load permitted for the fitted tyres.
•The effectiveness of the driver assist systems and brake support systems depends on
the tyre grip.
•If you notice unusual vibrations or if the vehicle pulls to one side when driving, stop
the car immediately and check the wheels and tyres for damage.
•In order to reduce the risk of losing control of the vehicle, and the risk of accident and
serious injury, never loosen the bolts on wheel rims with bolted on wheel rim rings.
•Do not use wheels or tyres if you do not know their history. Used wheels and tyres
could be damaged, even if the damage is not visible.
•Even if they have not been used, old tyres can suddenly lose pressure or burst,
especially at high speeds, and thus cause accidents and serious injuries. Avoid using
tyres that are more than six years old. If you have no alternative, drive slowly and with
extra care at all times.
WARNING

Volkswagen recommends replacing tyres that are older than 6 years with new tyres. This also
applies for tyres which appear to still be in good condition and whose tread depth has not yet
reached the minimum value stipulated by legislation ⇒.
Winter and all-year tyres also largely lose their effectiveness through ageing – regardless of the
remaining tread depth ⇒ Winter tyres.
The age of each tyre can be determined using the manufacturing date ⇒ Tyre lettering and tyre 
type.
Storing tyres
Always store tyres in a cool, dry and preferably dark place. Do not store tyres mounted on the rim
vertically.
Any tyres not fitted on rims should be kept in suitable sleeves to protect against dirt and should be
stored vertically (standing on the tread).
New tyres
•Drive particularly carefully for the first 600 km with new tyres as the tyres have to be run in.
Tyres that have not been run in have reduced grip ⇒ and braking effect ⇒.
•All four wheels must be fitted with tyres of the same type, size, and the same tread pattern.
Replacing tyres
•Always replace tyres at least on an axle-by-axle basis ⇒.
•Old tyres should only be replaced by tyres that have been approved by Volkswagen for the
vehicle type.
•Never use tyres with an effective size that is larger than Volkswagen-approved tyres.
Re-adapting the Tyre Pressure Loss Indicator
The Tyre Pressure Loss Indicator must be recalibrated each time one or more wheels are replaced.
This also applies for changing the wheels round, e.g. from the front to the rear ⇒ Tyre monitoring 
systems.
Vehicles fitted with a Tyre Pressure Monitoring System
If you wish to replace factory-fitted wheels, make sure that the new wheels are equipped with
sensors that are compatible with the Tyre Pressure Monitoring System ⇒ Tyre Pressure Monitoring 
System. The vehicle must be driven at a speed of over 25 km/h (15 mph) for an extended period so
that the new wheels can be recognised.
Volkswagen recommends that a new valve set and set of seals is used every time the sensors are
replaced or modified.
Further information on the Tyre Pressure Monitoring System ⇒ Tyre monitoring systems.
Corrosive liquids and other substances can cause visible and invisible damage to the
tyres, which can cause the tyre to burst.
•Always keep chemicals, oils, lubricants, fuel, brake fluid and other corrosive
substances away from the tyres.
WARNING
Even if they have not been used, old tyres can suddenly lose pressure or burst, especially
at high speeds, and thus cause accidents and serious injuries.
•Avoid using tyres that are more than six years old. If you have no alternative, drive
slowly and with extra care at all times.
WARNING
New tyres will have to be run in as they will initially have reduced grip and braking effect.
•Drive particularly carefully for the first 600 km in order to prevent accidents and
serious injury.
WARNING

Find a firm and level surface suitable for lifting the vehicle.
Stop the engine, with a manual gearbox select a gear or with a DSG® dual clutch gearbox
move the selector lever to position P DSG® dual clutch gearbox and switch on the
electronic parking brake Parking and manoeuvring.
Chock both wheels on the opposite side of the vehicle using the collapsible chocks or
other suitable objects.
Loosen the wheel bolts Wheel bolts.
Find the jacking point under the vehicle which is closest to the wheel that is being
changed.
Insert the hand crank into the opening on the jack (depending on equipment).
Crank up the jack until it just fits under the jacking point of the vehicle.
Ensure that the entire surface of the foot of the jack is resting securely on the ground, and
that the foot of the jack is positioned fully underneath the point of application and .
Position the jack and simultaneously continue to crank the claw up until it is in position
around the vertical rib underneath the vehicle .
The tightening torque should be checked with a properly functioning torque wrench immediately
after changing a wheel.
Lifting the vehicle with the jack
Fig. 246 Lifting points for the jack.
Fig. 247 Vehicle jack at the rear left-hand side of the vehicle.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The jack may be positioned only at the reinforcements on the underbody, which are located behind
the markings on the body ⇒ Fig. 246. Always use the jacking point closest to the wheel you are
working on ⇒.
Checklist
For your own safety, carry out the following points in the specified order ⇒:
Incorrectly tightened wheel bolts can loosen while the vehicle is in motion and cause
accidents, serious injury, and loss of control of the vehicle.
•Only use wheel bolts that belong to the wheel.
•Never use different wheel bolts.
•The wheel bolts and threads of the wheel hubs must be clean, free from oil and grease,
and turn easily.
•Always use the box spanner placed in the vehicle at the factory to loosen and tighten
the wheel bolts.
•Only loosen the wheel bolts by approximately one turn before raising the vehicle with
the vehicle jack.
•Never grease or lubricate the wheel bolts or the threads of the wheel hub. This could
cause them to loosen while the vehicle is in motion, even if the required torque setting
is used.
•Never remove the bolts on rims with bolted-on rings.
•If the tightening torque of the wheel bolts is too low, the wheel bolts and rims can
loosen while the vehicle is in motion. The wheel bolts and threads can be damaged if
the tightening torque is too high.
WARNING

After changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Clean the tools from the vehicle tool kit and place them back in the foam rubber holder in the
luggage compartment ⇒ Vehicle toolkit.
•Stow the changed wheel securely in the luggage compartment.
•Have the tightening torque of the wheel bolts checked immediately ⇒ Tightening torque for the 
wheel bolts.
•The damaged wheel should be replaced as soon as possible.
In vehicles with a Tyre Pressure Loss Indicator, the system has to re-synchronise after
wheels are changed ⇒ Tyre monitoring systems.
Breakdown set
Introduction
This chapter contains information on the followingsubjects:
⇒ Contents of the breakdown set
⇒ Preparation
⇒ Sealing and inflating tyres
⇒ Test after driving for 10 minutes
The breakdown set can be used to temporarily and reliably seal any tyre damage caused by foreign
bodies or punctures (up to approx. 4 mm in diameter). Do not remove foreign objects (e.g.
screws or nails) from the tyre!
Once the sealant has been added to the tyre, the tyre pressure must be checked and adjusted
again after approximately ten minutes of driving.
Seek expert assistance if more than one of the vehicle's tyres is damaged. The breakdown set is
designed to fill only one tyre.
Use the breakdown set only when the vehicle has been safely parked and if you are familiar with
the work and safety precautions needed. Seek expert assistance if this is not the case.
The tyre sealant must not be used:
•If the rim is damaged.
•If the outside temperature is below -20°C (-4°F).
•If there are cuts or punctures in the tyre that are larger than 4 mm.
•If the vehicle was driven with very low tyre pressure or a flat tyre.
•If the use-by date on the tyre filler bottle has expired.
•In conjunction with AirStop tyres. You can tell if your vehicle is equipped with AirStop tyres if
there is the word Seal on the outside of the tyres.
Incorrect torque or incorrect use of wheel bolts can lead to a loss of control of the vehicle,
cause accidents and serious injuries.
•Always keep all wheel bolts and threads in the wheel hubs clean and free from oil and
grease. The wheel bolts must be easy to turn and be tightened to the specified torque.
•The hexagonal socket in the screwdriver handle should only be used for turning wheel
bolts, not use for loosening or tightening them.
WARNING
®®

The vehicle data sticker confirms when the vehicle was first registered or delivered, when the
delivery inspection was carried out, and thus the date from which your vehicle is covered by our
warranty.
Saving the service operations performed (digital service schedule)
Each service record is stored by your Volkswagen dealership and qualified workshop in a central
system. This transparent documentation of the service history allows the service operations
performed to be reproduced at any time. Each time you have your vehicle serviced, Volkswagen
recommends asking for a printed service record, which contains all service work stored in the
system.
With every service, the printout of the previous service record is replaced by a current printout.
The digital service schedule is not available in some markets. In this case, your Volkswagen
dealership will inform you about the documentation process for service work.
Service work
The following information is documented in the digital service schedule by your Volkswagen
dealership or qualified workshop:
•When which service was carried out.
•Whether any repairs are recommended, such as replacement of the brake pads in the near
future.
•Whether you had any special requests before or during the maintenance work (your service
advisor will note these on the order).
•Which components or service fluids were changed.
•When your next service is scheduled for.
The LongLife mobility guarantee is valid until the next inspection is due. Documentation takes place
at every due inspection.
The type and scope of service work may differ from vehicle to vehicle. Information on specific work
for your vehicle can be requested from a qualified workshop.
Regular servicing of your vehicle not only maintains its value, it also ensures that your
vehicle remains roadworthy and in working order. You should therefore have your vehicle serviced
according to the Volkswagen guidelines.
Fixed service or flexible service
Fig. 250 Vehicle data sticker with PR number for the relevant service.
The service events differ according to oil change service and inspection. The service interval
display in the display of the instrument cluster serves as a reminder for the due date of the next
service event.
Your vehicle will receive either the fixed service or flexible service for the oil change service,
depending on the vehicle equipment, the engine type and the operating conditions.
How do I know which type of service my vehicle needs?
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result
in breakdowns, accidents and serious injury.
•Have your service work carried out by an authorised Volkswagen dealership or
workshop.
WARNING
Volkswagen is not responsible for any vehicle damage caused by inadequate service work
or the lack of part availability.
NOTICE

•From the PR number on the vehicle data sticker ⇒ Fig. 250 (arrow) ⇒ Technical data.
•From the table below.
Service
event
PR
No.
Service
type
Service interval
Oil change
service
QI1
Fixed
Every 5,000 km / 3,000 miles or 1 year.
QI2Every 7,500 km / 4,500 miles or 1 year.
QI3Every 10,000 km / 6,000 miles or 1 year.
QI4Every 15,000 km / 9,000 miles or 1 year.
QI6FlexibleAccording to service interval display.
InspectionAccording to service interval display.
Note the information on engine oil specifications according to VW standards ⇒ Engine oil.
Features of the flexible service
With the flexible service, you need to have an oil change service carried out only if your vehicle
requires one. To determine this point in time, individual operating conditions and personal driving
style are taken into account. An important part of the flexible service is the use of LongLife engine
oil instead of conventional engine oil.
Note the information on engine oil specifications according to VW standards ⇒ Engine oil.
If you do not wish to have the flexible service, you can opt for the fixed service instead.
However, a fixed service can affect your service costs. Your service advisor will be pleased to
advise you.
Service interval display
Scheduled services at Volkswagen are displayed in the service interval display in the instrument
cluster ⇒ Service interval display or in the Vehicle settings menu in the Infotainment system
⇒ Operation and display in the Infotainment system. The service interval display informs you about
the scheduled services which include an oil change and also about scheduled services which
include an inspection. When the respective service is due, additional work that is due can also be
carried out, e.g. changing brake fluid and spark plugs.
Information is stated for vehicles used under normal operating conditions.
Whichever comes first.
Information on operating conditions
The service intervals and service content are always for vehicles used under normal operating
conditions.
If the vehicle is operated under severe conditions, some work will have to be performed before the
next service is due or at shorter intervals than those specified.
Severe operating conditions are, for example:
•Fuels containing sulphur,
•Regular short trips,
•Long periods of engine idling (taxis for example),
•Operation in regions with high dust levels,
•Regular trailer towing ⇒ Trailer towing,
•A high percentage of stop-and-go traffic, as is typical in city driving and
•Driving mainly in winter conditions.
This applies particularly to the following components:
•Dust and pollen filter
•Air filter
•Toothed belt
•Diesel particulate filter
•Engine oil
The service advisor at your qualified workshop will be pleased to advise you on whether your
vehicle requires more frequent work due to the conditions under which it is used.
a)
b)
b)
b)
b)
a)
b)

Scope of service
The scope of service includes all maintenance work that is necessary in order to keep your vehicle
roadworthy (depending on the operating conditions and vehicle equipment, e.g. engine, gearbox or
service fluids). The maintenance work is divided into inspection work and servicing work. You can
find out what work is required in detail for your vehicle:
•From your Volkswagen dealership.
•From your qualified workshop.
•In the electronic repair and workshop information system erWin at https://erwin.volkswagen.de.
Inspection work
Electrics
•12-volt vehicle battery: check and replace if necessary.
•Lighting: check.
•High-voltage components: check.
•Horn: check.
•Headlight setting: check.
•Service interval display: reset.
Engine/gearbox
•Exhaust system: check.
•Gearbox and final drive: check.
•Gas system: check.
•Poly V-belt: check.
•Cooling system: check.
•Engine and components in engine compartment: check.
•Engine oil level: check.
Running gear
•Swivel joints/track rods: check.
•Tyres: check.
•Brake system: check.
•Brake pads/discs: check.
•Brake fluid level: check.
•Boots: check.
•Coupling rod and stabiliser bearings: check.
•Pneumatic suspension: check.
•Breakdown set: check.
•Tyre pressure on all wheels: check.
•Power steering: check.
•Shock absorbers/coil springs: check.
Body
•Roof systems: check.
•Windscreen: check.
•Body: check for corrosion.
•Wiper blades: check.
•Window wiper and washer system: check.
•Door arresters: lubricate.
•Underbody: check.
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result
in breakdowns, accidents or serious injury.
•Have your service work carried out by an authorised Volkswagen dealership or
workshop.
WARNING
Volkswagen is not responsible for any vehicle damage caused by inadequate service work
or the lack of part availability.
NOTICE

•Water drains: check.
•Road test: perform.
Servicing work
In addition to the inspection work (depending on the operating conditions and vehicle equipment
such as engine, gearbox or service fluids), further servicing work must be performed on your
vehicle. The work dependent on either time and/or mileage.
•Additives: change/top up.
•Brake fluid: change.
•Diesel particulate filter: check.
•Natural gas tank and lines: change.
•Gearbox: change oil/filter.
•Gearbox mountings: change.
•Gas system filter: change.
•Final drive/differential: change oil.
•Diesel fuel filter: change/drain.
•Air filter: change.
•Engine: change oil/filter.
•Dust and pollen filter: change.
•Spark plugs: change.
•Toothed belt/toothed belt tensioning roller: check/change.
It is also possible to have servicing work carried out in between the scheduled service events
⇒ Fixed service or flexible service.
The scope of service is subject to change for technical reasons (continuous further development of
components). Your Volkswagen dealership or qualified workshop always has the latest information
about any changes.
Vehicle care
Notes on vehicle care
Regular and expert care helps to maintain the value of the vehicle.
Leaving stains, dirt and other deposits on the surface of vehicle components and cloth seat covers
for a long time can make it difficult to clean and treat them. Stains, dirt and deposits may become
impossible to remove, particularly if left for a long time.
For proper cleaning and care, Volkswagen recommends using Genuine care products that have
been matched to your vehicle. Consult a qualified workshop if you have any specific questions or if
vehicle parts are not listed.
1)
Incorrect care and cleaning of vehicle parts can impair the safety features of the vehicle
and cause serious injury.
•Vehicle parts must be cleaned according to the manufacturer's instructions.
•Always use approved or recommended cleaning products.
•Do not use solvent-based cleaning products. Solvents can cause irreparable damage
to the airbag modules.
•Protect your hands and arms against parts with sharp edges, e.g. when cleaning the
underbody or the insides of the wheel housings.
WARNING
Dirty, misted or iced over windows reduce visibility and increase the risk of accidents and
severe injuries. This could impair the safety equipment of the vehicle.
•Only drive when you have a clear view through all windows.
•Do not treat the windscreen with water-repellent window coating agents. In
unfavourable conditions, they can cause increased dazzle.
WARNING