ECU VOLKSWAGEN TIGUAN 2017 Owner´s Manual

Rear window:
- Rear window heating ⇒ Heating and air conditioning system
- Rear wiper ⇒ Wipers⇒ Wiper blades
- Window aerial ⇒ Radio reception and aerials
Tail light clusters ⇒ Lights⇒ Changing bulbs
Area for:
- Number plate lights ⇒ Changing bulbs
- Rear view camera system ⇒ Rear view camera system (Rear View)
- Boot lid release button ⇒ Opening and closing the boot lid
Tail light clusters ⇒ Lights⇒ Changing bulbs
Behind the bumper: radar sensor for assist systems ⇒ Caring for and cleaning the vehicle 
exterior
Sensors for assist systems ⇒ Caring for and cleaning the vehicle exterior
Towing bracket ⇒ Trailer towing
Behind a cover: mounting for towing eye ⇒ Tow-starting or towing
Luggage compartment
Fig. 5 Overview of the luggage compartment.
Fig. 6 Side areas of the luggage compartment.
Key for ⇒ Fig. 5 and ⇒ Fig. 6:
Luggage compartment cover ⇒ Luggage compartment cover
Release lever for the load-through hatch ⇒ Load-through hatch
Retaining rings for top tether (child seat) ⇒ Securing child seats with top tether upper 
strap
Spare wheel or fully-functional spare wheel (depends on equipment) ⇒ Wheels and tyres
Handle recess for luggage compartment floor ⇒ Luggage compartment floor
Vehicle tool kit ⇒ Vehicle toolkit
Lower holder for the net partition ⇒ Net partition

Check that all lights and turn signals are working properly.
Check the tyre pressure and fuel level Wheels and tyres, Fuel types and refuelling.
Ensure that you have a good, clear view through all of the windows.
Air intake to the engine must not be obstructed, and the engine must not be covered with
any kind of insulating materials In the engine compartment.
Secure any objects and luggage in the stowage compartments, the luggage compartment
or on the roof Transporting.
Ensure that you are able to operate the pedals freely at all times.
Secure any children travelling in the vehicle in a restraint system suitable for their weight
and size Safe transport of children.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of
the occupants Sitting position, Mirrors.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be
securely fastened.
Assume a correct sitting position before setting off and maintain this position while driving.
This also applies to all passengers Sitting position.
Fasten your seat belt correctly before setting off and keep it properly fastened throughout
the journey. This also applies to all passengers Seat belts.
Each vehicle occupant must sit in a seat of their own and must have their own seat belt.
Never drive if your driving ability is impaired, e.g. by medication, alcohol or drugs.
Do not allow yourself to be distracted from the traffic, e.g. by passengers, telephone calls,
opening menus and making adjustments to settings.
Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
Observe traffic regulations and speed limits.
Take regular breaks when travelling long distances – at least every two hours.
Secure animals in the vehicle using a system that is suitable for their weight and size.
Does the vehicle need any technical modifications for driving abroad, e.g. masking or
switching the headlights over?
Are the necessary tools, diagnostic equipment and spare parts available for service and
repair work?
Are there any Volkswagen dealerships in the destination country?
•Vehicles without Keyless Access: vehicle key used to unlock the vehicle.
•Vehicles with Keyless Access: vehicle key that is identified first by the personalisation function
upon opening the driver door.
Personalised vehicle setup
The vehicle equipment and functions that can be personalised include the following:
•Open and close (single door unlocking, window convenience opening etc.)
•Light and vision (daytime running lights, cornering light, convenience turn signal etc.)
•Air conditioning system (temperature settings, ventilation etc.)
•Assistance systems (Park Distance Control, ACC, Dynamic Road Sign Display etc.)
•Driver profile selection (driver profiles etc.)
•Multifunction display and instrument cluster (selection of displays)
•Infotainment system (brightness and saved stations)
•Seat setup (seat position)
A new vehicle key will be assigned to the current user account. To assign the vehicle key to
a different user account, select the user account you want and manually assign it to the vehicle key.
Safety
General notes
Checklist
Observe the following information both before and during every journey to ensure your own
safety, and the safety of all passengers and other road users ⇒:
Checklist
In some countries, special safety standards and emissions-related regulations apply that the
vehicle may not comply with. Volkswagen recommends that you visit your Volkswagen
dealership before travelling abroad to find out about any legal requirements and the
following issues at your destination:

Number of seats
The vehicle has a total of five seats: two seats at the front and three seats at the rear. Each seat is
equipped with a seat belt.
Dangers of assuming an incorrect sitting position
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If the seat belts are not worn or are worn incorrectly, the risk of severe or fatal injuries increases.
Seat belts can only provide optimal protection if the seat belt routing is correct. Assuming an
incorrect sitting position considerably impairs the level of protection provided by a seat belt. This
could lead to severe or even fatal injuries. The risk of severe or fatal injuries is especially increased
when a deploying airbag strikes a vehicle occupant who has assumed an incorrect sitting position.
The driver is responsible for all occupants transported in the vehicle, especially children.
The following list contains examples of sitting positions that can be dangerous for all vehicle
occupants.
Whenever the vehicle is in motion:
•Never stand in the vehicle.
•Never stand on the seats.
•Never kneel on the seats.
•Never tilt the backrest too far to the rear.
•Never lean against the dash panel.
•Never lie on the rear bench seat.
•Never sit on the front edge of a seat.
•Never sit sideways.
•Never lean out of a window.
•Never put your feet out of a window.
•Never put your feet on the dash panel.
•Never place your feet on the seat cushion or seat backrest.
•Never travel in a footwell.
•Never sit on the armrests.
•Never travel on a seat without wearing the seat belt.
•Never travel in the luggage compartment.
Correct sitting position
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or
fatal injuries during a sudden driving or braking manoeuvre, in the event of a collision or
accident, or if the airbags are triggered.
•All vehicle occupants must assume a correct sitting position before setting off and
maintain this position throughout the trip. This also applies to the fastening of seat
belts.
•The number of vehicle occupants must never exceed the number of seats with seat
belts in the vehicle.
•Always secure children in the vehicle in an authorised restraint system which is
suitable for their height and weight ⇒ Safe transport of children and ⇒ Airbag system.
•Always keep your feet in the footwell while the vehicle is in motion. Never place your
feet on the seat or dash panel, for example, and never ride with your feet out the
window. When you are sat like this, the airbag and seat belt cannot provide optimal
protection and could actually increase the risk of injury during an accident.
WARNING
Every incorrect sitting position in the vehicle increases the risk of severe or fatal injuries
in the event of an accident or sudden driving or braking manoeuvre.
•All vehicle occupants must maintain a correct sitting position and wear their seat belt
properly while the vehicle is in motion.
•Sitting in an incorrect position, not fastening the seat belt, or not leaving adequate
space between the occupants and the airbags could result in critical or fatal injuries,
especially if the airbags deploy and strike an occupant who has assumed an incorrect
sitting position.
WARNING

Warning lamp
Fig. 31 On the instrument cluster display: warning lamp.
Fig. 32 On the instrument cluster display: seat belt status for the rear seats.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
A signal tone will be emitted for a few seconds if the seat belts are not fastened as the vehicle pulls
off and reaches a speed of more than approximately 25 km/h (15 mph), or if the seat belts are
unfastened while the vehicle is in motion. This is accompanied by the flashing warning lamp
⇒ Fig. 31.
The warning lamp does not go out until the driver and front passenger fasten their seat belts
while the ignition is switched on.
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries.
Seat belts will only offer the optimum level of protection when they are fastened and used
properly.
•Seat belts are the most effective means of reducing the risk of serious and fatal injuries
in the event of an accident. Seat belts must always be fastened properly when the
vehicle is in motion to protect the driver and all vehicle occupants.
•Before every trip, each vehicle occupant must adopt the correct sitting position,
correctly fasten the seat belt belonging to their seat and keep it fastened properly
throughout the trip. This applies to all vehicle occupants and also in urban traffic.
•While the vehicle is in motion, secure all children travelling in the vehicle in a restraint
system suitable for their weight and height. They must also wear correctly fastened
seat belts ⇒ Safe transport of children.
•Only start driving when all passengers have correctly fastened their seat belts.
•Only ever insert the latch plate into the buckle of the associated seat, and always
ensure that it engages properly. Using a buckle that does not belong to the seat that
you are occupying reduces the level of protection and can lead to severe injuries.
•Avoid allowing foreign bodies or liquids to enter the slot for the seat belt buckle. This
could prevent the belt buckle and seat belt from working properly.
•Never unfasten the seat belt while the vehicle is in motion.
•Never allow more than one person to share the same seat belt.
•Never travel when children or babies are being carried on somebody's lap and fastened
with the same belt.
•Never travel wearing loose, bulky clothing (such as an overcoat over a jacket). This
could prevent the seat belts from fitting and functioning properly.
WARNING
Damaged seat belts are very dangerous and can cause severe or fatal injuries.
•Never damage the belt by trapping it in the door or in the seat mechanism.
•If the belt webbing or any other part of the seat belt becomes damaged, the seat belt
may tear during an accident or sudden braking manoeuvre.
•Have damaged seat belts immediately replaced by new seat belts that have been
approved by Volkswagen for the vehicle. Seat belts subjected to stress and stretched
during an accident must be replaced by a qualified workshop. Renewal may be
necessary even if there is no apparent damage. The belt anchorage should also be
checked.
•Never try to repair, modify or remove the seat belts yourself. All repairs to the seat
belts, belt retractors and buckles must be carried out by a qualified workshop.
WARNING

Fig. 39 Removing the latch plate from the buckle.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
If worn properly, seat belts hold the vehicle occupants in the correct sitting position during an
accident or braking manoeuvre, providing maximum protection ⇒.
Fastening the seat belts
Fasten seat belts before every trip.
•Always adjust the front seat and head restraint correctly ⇒ Sitting position.
•Engage the rear seat backrest in an upright position ⇒.
•Take hold of the belt and pull it evenly across your chest and pelvis. Do not twist the belt in the
process ⇒.
•Insert the latch plate securely into the buckle belonging to the occupied seat ⇒ Fig. 38.
•Pull on the seat belt to ensure that the latch plate is securely locked in the buckle.
Unfastening the seat belts
Unfasten seat belts only when the vehicle is stationary ⇒.
•Press the red button in the buckle ⇒ Fig. 39. The latch plate is released and springs out.
•Guide the belt back by hand so that it rolls up easily, without twisting the seat belt and without
damaging the trim.
Lockable seat belt
When the belt webbing has been completely retracted and a clicking sound can be heard as the
seat belt is being rolled up, the vehicle is equipped with lockable seat belts. The seat belt locking
function should be used only for fitting certain child restraint systems ⇒ Safe transport of children.
A locked seat belt must be released when a vehicle occupant uses the seat belt.
Seat belt routing
Fig. 40 Correct seat belt routing and head restraint adjustment.
Fig. 41 Correct seat belt routing during pregnancy.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Seat belts only provide an optimum level of protection during an accident when they are routed
correctly. Correct seat belt routing reduces the risk of severe or fatal injuries. Correct seat belt
routing also holds the vehicle occupants in position so that an inflating airbag can offer the
maximum level of protection. Therefore you must always fasten your seat belt and ensure that the
seat belt routing is correct ⇒ Fig. 40.
Incorrect seat belt routing can cause severe or fatal injuries in the event of an accident.
•The seat belts only offer best protection when the backrests are in an upright position
and the seat belts have been fastened properly according to the occupant's height.
•Unfastening seat belts while the vehicle is in motion can lead to severe or fatal injuries
in the event of an accident or sudden braking manoeuvre.
WARNING

Assuming an incorrect sitting position can cause severe or fatal injuries ⇒ Sitting position.
Correct seat belt routing
•The shoulder part of the seat belt must always lie on the centre of the shoulder, never across
the neck, over or under the arm or behind the back.
•The lap part of the seat belt must always lie across the pelvis, never across the stomach.
•The seat belt must always lie flat and snugly on the body. Tighten the belt if necessary.
For pregnant women the seat belt must be positioned evenly over the chest and as low as
possible over the pelvis. It must lie flat so that no pressure is exerted on the lower body – this
applies in every stage of pregnancy ⇒ Fig. 41.
Correct seat belt routing according to height
The following equipment can be used to adjust the seat belt routing:
•Seat belt height adjuster for the front seats ⇒ Seat belt height adjuster.
•Height-adjustable front seats ⇒ Sitting position.
If a person's physical build prevents them from routing the seat belt properly, contact a
qualified workshop to find out about any special modifications so that the seat belts and airbags can
provide the optimum level of protection. Volkswagen recommends using a Volkswagen dealership
for this purpose.
Seat belt height adjuster
Fig. 42 Next to the front seats: belt height adjuster.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The seat belt height adjusters for the front seats can be used to adjust the position of the seat belt
on the shoulder so that it can be fastened properly:
•Push the shoulder belt guide together in the direction of the arrows and hold ⇒ Fig. 42.
•Push the shoulder belt guide up or down so that the seat belt lies over the middle of the
shoulder ⇒ Seat belt routing.
•Let go of the shoulder belt guide.
•Pull sharply on the seat belt to check whether the shoulder belt guide is engaged securely.
Incorrect seat belt routing can cause severe injuries in the event of an accident or a
sudden braking or driving manoeuvre.
•The seat belts only offer best protection when the backrests are in an upright position
and the seat belts have been fastened properly.
•The seat belt itself or a loose seat belt can cause serious injuries if the seat belt shifts
from harder body parts in the direction of softer body parts (e.g. stomach).
•The shoulder part of the seat belt must lie on the centre of the shoulder and never
under the arm or across the neck.
•The seat belt must lie flat and snugly on the chest.
•The lap part of the seat belt must lie across the pelvis and never across the stomach.
The seat belt must lie flat and snugly on the pelvis. Tighten the belt if necessary.
•For pregnant women, the lap part of the seat belt must be as low as possible over the
pelvis and lie flat around the bulge of the belly.
•Do not twist the belt webbing while the seat belt is being worn.
•Never hold the seat belt away from the body by hand.
•The belt webbing should not lie over hard or fragile objects, such as glasses, pens or
keys.
•Never use seat belt clips, retaining rings or similar items to alter the seat belt routing.
WARNING

Description and function of the airbags
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The airbags can protect vehicle occupants during frontal and side collisions by reducing their
movement in the direction of the collision.
When an airbag is triggered, it is inflated by a gas generator. This causes the airbag covers to
break, and the airbags inflate forcefully to cover their deployment zones within milliseconds. Once a
vehicle occupant wearing a seat belt starts to sink into the inflated airbag, the gas inside the airbag
starts to escape to cushion the occupant and slow down their movement. This can reduce the risk
of severe and fatal injuries. A triggered airbag will not always prevent other injuries from occurring,
such as swelling, bruising, burning and grazing. The deployment of the airbag can also produce
frictional heat.
Airbags provide no protection for the arms or lower body. Exception: in vehicles with a knee airbag,
the knee area of the driver will be protected.
The most important factors for triggering the airbag are the type of accident, the angle of impact,
the vehicle speed and the type of object with which the vehicle collides. Therefore, visible damage
to the vehicle does not always mean that the airbag should have been triggered.
Whether or not the airbag triggers is determined by the vehicle deceleration rate caused by the
collision and registered by the electronic control unit. If this rate is below the reference value
programmed into the control unit, the airbags will not be triggered, even though the vehicle may be
badly damaged as a result of the collision. Vehicle damage, repair costs or even the lack of vehicle
damage in an accident do not necessarily give an indication of whether an airbag should inflate or
not. It is not possible to define a range of vehicle speeds and reference values, since the
circumstances will vary considerably between one collision and another. It is therefore impossible to
cover every possible kind and angle of impact that would trigger the airbags. Important factors in
the triggering of the airbag include the nature (hard or soft) of the object that the vehicle hits, the
angle of impact, and the vehicle speed.
Airbags only serve as a supplement to the three-point seat belt in some accident situations when
the vehicle braking is sufficient to trigger the airbags. Airbags can only be triggered once and only
in certain situations. The seat belts are always there to provide protection in situations in which the
airbags are not triggered or have already been triggered. For example, if the vehicle collides with a
further vehicle following the initial collision, or is hit by another vehicle.
The airbag system is part of the vehicle's overall passive safety concept. The airbag system can
only work effectively when the occupants are wearing their seat belts correctly and have assumed a
proper sitting position ⇒ Sitting position.
Components of the vehicle safety concept
The following vehicle safety equipment makes up the vehicle's safety concept to reduce the risk of
severe and fatal injuries. Some of this equipment may not be fitted in your particular vehicle. It may
not be available at all in some countries.
•Optimised seat belts for all seats.
•Belt tensioners for the driver and front passenger and also on the rear outer seats if in
conjunction with side airbags.
•Belt tension limiter for the driver, front passenger and, if applicable, for the rear outer seats.
•Belt height adjuster for the front seats.
•Warning lamp and belt status display.
•Front airbags for driver and front passenger.
•Side airbags for the driver, front passenger and, if applicable, for the rear outer seats.
•Curtain airbags on the left and right.
•If applicable, knee airbag for the driver.
•Airbag indicator lamp .
•Indicator lamp PASSENGER AIR BAG in the upper section of the centre console.
•Indicator lamp PASSENGER AIR BAG in the upper section of the centre console.
•Control units and sensors.
•Whiplash-optimised and height-adjustable head restraints.
•Adjustable steering column.
•If applicable, anchor points for child seats on the rear outer seats and on the front passenger
seat.
•If applicable, securing points for the top tether for child seats.
Situations when the front, knee, side and curtain airbags will not be
triggered:
•If the ignition is switched off during a collision.
•If the level of deceleration measured by the control unit is too low during a collision at the front
of the vehicle.
•During a minor side collision.
•During rear collisions.

Curtain airbags
Fig. 49 On the left-hand side of the vehicle: location and deployment zone of the curtain airbag.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In the interior, a curtain airbag is fitted above the doors on both the driver and front passenger sides
⇒ Fig. 49.
The curtain airbag locations are identified by the text AIRBAG.
The area in the red frame ⇒ Fig. 49 is covered by the curtain airbag when triggered (deployment
zone). For this reason, you must never leave or attach any items in this area ⇒.
In a side collision the curtain airbag is triggered on the impact side of the vehicle.
In a side collision, the curtain airbags reduce the risk of injury to the areas of the body facing the
impact for vehicle occupants on the front seats and outer rear seats.
Knee airbags
Once triggered, the airbag inflates at high speed.
•Always leave the deployment zones of the side airbags clear.
•Vehicle occupants sitting on the front seats and rear outer seats must never carry any
people, pets or objects in the deployment zone between themselves and the airbags.
Ensure that children and passengers keep to this rule.
•The built-in coat hooks should only be used for lightweight clothing. Do not leave any
heavy or sharp objects in the pockets.
•Do not fit any accessories to the doors.
•Do not fit seat covers or protective covers over the seats unless they have been
expressly approved for use in the vehicle. Otherwise the side airbag may not be able to
inflate once triggered.
WARNING
Incorrect use of the driver and front passenger seat could hinder the proper function of
the side airbag and cause serious injury.
•Never remove the front seats from the vehicle or alter any components of these seats.
•If too much pressure is applied to the backrest side bolster, the side airbags may not
be triggered correctly, may not trigger at all, or may trigger unexpectedly.
•Any damage to the original seat upholstery or around the seams of the side airbag
units must be repaired immediately by a qualified workshop.
WARNING
Once triggered, the airbag inflates at high speed.
•Always leave the deployment zones of the curtain airbags clear.
•Never secure any items to the cover or in the deployment zone of the curtain airbag.
•Vehicle occupants sitting on the front seats and rear outer seats must never carry any
people, pets or objects in the deployment zone between themselves and the airbags.
Ensure that children and passengers keep to this rule.
•The built-in coat hooks should only be used for lightweight clothing. Do not leave any
heavy or sharp objects in the pockets.
•Do not fit any accessories to the doors.
•Do not install any sun blinds onto the side windows unless they have been expressly
approved for use in your vehicle.
•Only push the sun blinds over to the side windows if no items are attached to them
(e.g. pens or the remote control for a garage door).
WARNING

Fig. 50 On the driver side: location of the knee airbag
Fig. 51 On the driver side: deployment zone of the knee airbag.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The knee airbag on the driver side is located in the lower part of the dash panel.
The location of the knee airbag is indicated by the AIRBAG label ⇒ Fig. 50.
The area in the red frame ⇒ Fig. 51 is covered by the knee airbag when triggered (deployment
zone). For this reason, you must never leave or attach any items in this area ⇒.
Safe transport of children
Introduction
This chapter contains information on the followingsubjects:
⇒ Types of child seat
⇒ Installing and using child seats
⇒ Securing systems
⇒ Securing child seats with ISOFIX
⇒ Securing child seats with top tether upper strap
⇒ Securing child seats with a seat belt
Using child seats can reduce the risk of injury to the child if there is an accident. Always use child
seats when driving with children.
Note the following:
•Child seats are classified into groups depending on the size, age and weight of child for which
they are designed.
•Various securing systems are used to secure child seats in the vehicle.
For safety reasons, child seats should always be fitted to the rear seats ⇒ Installing and using child 
seats.
Volkswagen recommends child seats from the Volkswagen range of accessories. These child seats
have been developed and approved for use in Volkswagen vehicles.
Once triggered, the airbag inflates at high speed.
•Do not use any objects, e.g. key rings, that could interfere with the deployment zone of
the knee airbag.
•Never secure any items on the cover or in the deployment zone of the knee airbag.
•The knee airbag is deployed in the area in front of the driver's knees. Adjust the driver
seat so there is at least a 10 cm gap between the knees and the location of the knee
airbag. Contact a qualified workshop if your physical build makes this impracticable.
WARNING

Types of child seat
Fig. 52 Some typical child seats.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Only use child seats that have been officially approved and are suitable for the child.
Standards for child seats
Regulations ECE-R 44 or ECE-R 129 apply to child seats within the European Union. Both
regulations apply simultaneously. Child seats which have been tested in accordance with these
standards carry an orange ECE approval label. This ECE approval label may include the following
information on the child seat:
•Weight class
•Size class
•Approval category (universal, semi-universal, vehicle-specific or i-Size)
•Approval number
On child seats that are approved under regulation ECE-R 44, the eight-digit approval number on
the ECE approval label must begin with 03 or 04. This shows that the seat is admissible for use.
Older child seats with an approval number beginning with 01 or 02 are not admissible.
Child seat weight classes
ClassChild's weight
Group 0up to 10 kg
Group 0+up to 13 kg
Group 19 to 18 kg
Group 215 to 25 kg
Group 322 to 36 kg
If children are not secured or are inadequately secured, they are at greater risk of serious
or even fatal injury. Please note the following:
•Children who are either under 12 years of age or less than 150 cm tall must not be
carried in the vehicle if they are not secured in a suitable child seat while the vehicle is
in motion. Regulations in some countries may differ, and must be complied with.
•Always secure children in the vehicle in a suitable child seat. The seat used must be
appropriate to the child's height, weight and age.
•Never fasten more than one child into one child seat.
•Under no circumstances should children or babies be held in a passenger's or drivers
lap while driving.
•Never leave a child unsupervised in a child seat.
•Never allow a child to be carried in a vehicle without being properly secured, and never
allow a child to stand up or to kneel on a seat, or to sit incorrectly while the car is in
motion. This is particularly important for children carried on the front passenger seat.
In an accident, children may sustain serious injuries to themselves and others.
•The child seat can only provide maximum protection if the seat belt is routed correctly
around it. Always ensure that the seat belt is routed as specified in the instructions
provided by the child seat manufacturer. If the seat belt is routed incorrectly it may
cause injuries even in a minor accident.
•After an accident, it is vital to replace any child seats that were in use during the
accident, as they could have sustained non-visible damage.
WARNING
Observe the instructions and information relating to vehicles with N1 approval
⇒ Information about vehicles with N1 approval (light commercial vehicle).
NOTICE
1)