ECO mode VOLKSWAGEN TIGUAN 2017 Owner´s Manual
[x] Cancel search | Manufacturer: VOLKSWAGEN, Model Year: 2017, Model line: TIGUAN, Model: VOLKSWAGEN TIGUAN 2017Pages: 341, PDF Size: 9.14 MB
Page 2 of 341

Before using your vehicle for the first time, please read and observe the information in this
owner's manual. It will quickly help you to become familiar with your vehicle and all of its
functions as well as making you aware of dangers to yourself and others and of how these
dangers can be avoided.
If you have any further questions about your vehicle, or if you think that the vehicle wallet has not
covered everything, please get in touch with your Volkswagen dealership. They will always be
happy to deal with your questions, suggestions or problems.
We hope you enjoy driving your new vehicle. Happy motoring.
Volkswagen AG
•This owner's manual is valid for all models and versions of the Tiguan.
•An alphabetical index is included at the end of this manual.
•A list of abbreviations at the end of the manual explains the abbreviations used.
•Directions and positions such as left, right, front and rear are normally relative to the vehicle's
direction of travel, unless otherwise indicated.
•Illustrations help with orientation and should be regarded as a general guide.
•This owner's manual was written for left-hand drive vehicles. In right-hand drive vehicles the
controls may sometimes be different to those displayed in illustrations or described in the text
⇒ Overview of driver side.
•Values given in miles instead of kilometres or mph instead of km/h refer to the country-specific
instrument clusters or Infotainment systems.
•Short definitions appear in a different colour before some sections of this manual. They provide
a summary of the function and use of a system or feature. More detailed information about the
features, conditions and limitations of systems and equipment can be found in the relevant
sections.
•Any technical changes that may be made to the vehicle after publication of this booklet are
contained in a supplement that is included with the vehicle wallet.
All equipment and models are described without indicating whether the equipment is optional or
specific to the model type. This means that your vehicle may not have some of the equipment
described, or it may only be available in certain markets. The scope of equipment fitted in your
vehicle can be found in the sales documentation and you can contact your Volkswagen dealership
for further information.
All data in this owner's manual correspond to the information available at the time of going to print.
Because the vehicle is constantly being developed and further improved, there may be differences
between your vehicle and the data in this owner's manual. No discrepancy in data, illustrations or
descriptions shall form the basis for any legal claim.
Please ensure that the complete vehicle wallet is always in the vehicle if you lend or sell the vehicle
to someone else.
Standard booklets in the vehicle wallet:
•Owner's manual
Additional booklets in the vehicle wallet (optional):
•Supplements
•Infotainment system
•Other supplements
Refers to a section within a chapter that contains important information and safety
notes that should always be observed.
Indicates that the section is continued on the next page.
Indicates the end of a section.
Indicates situations in which the vehicle must be stopped as quickly as possible.
®The symbol indicates a registered trademark. However, the absence of this symbol
does not constitute a waiver of the rights concerning any term.
⇒Symbols like these refer you to warnings within the same section or on a given
page. They draw your attention to possible risks of accident or injury and explain
how they can be avoided.
⇒Cross reference to potential risks of damage to property in the same section or on
the page specified.
About this owner's manual
About this owner's manual
Page 11 of 341

SymbolMeaning
Fault in airbag and belt tensioner system ⇒ Airbag system.
Front passenger front airbag switched off (PASSENGER AIR BAG
) ⇒ Airbag system.
Front passenger front airbag switched on (PASSENGER AIR BAG
) ⇒ Airbag system.
The tank cap is not closed properly.
Lane keeping system (Lane Assist) switched on but not active ⇒ Lane
keeping system (Lane Assist).
ACC currently not available ⇒ Adaptive Cruise Control (ACC).
Fault in DSG dual clutch gearbox: gearbox fault ⇒ DSG dual clutch
gearbox.
Manual gearbox: high clutch temperature or clutch fault ⇒ Manual
gearbox: selecting a gear.
m/k/n998MK
Area monitoring system (Front Assist) is deactivated ⇒ Area
monitoring system (Front Assist).
OR: Pedestrian Monitoring deactivated ⇒ Pedestrian Monitoring.
Fault in the adaptive chassis control (DCC) ⇒ Driving profile selection
and 4MOTION Active Control.
Turn signal, left or right ⇒ Lights.
Hazard warning lights switched on ⇒ In an emergency.
Depress the brake pedal. ⇒ Starting and stopping the engine,
⇒ DSG dual clutch gearbox, ⇒ Electronic parking brake.
The vehicle is being held by the Auto Hold function ⇒ Electronic
parking brake.
Cruise control system (CCS) ⇒ Cruise control system (CCS)OR
Adaptive Cruise Control (ACC) ⇒ Adaptive Cruise Control (ACC).
Lane keeping system (Lane Assist) is switched on and active ⇒ Lane
keeping system (Lane Assist).
The main beam is switched on or the headlight flasher is being
operated ⇒ Lights.
Manual gearbox: clutch is not transmitting the full engine torque
⇒ Manual gearbox: selecting a gear.
ACC is active. No vehicle has been detected ahead ⇒ Adaptive
Cruise Control (ACC).
When displayed in white: ACC is active. Vehicle detected ahead
⇒ Adaptive Cruise Control (ACC).
When displayed in grey: ACC not active. System is switched on, but
not regulating ⇒ Adaptive Cruise Control (ACC).
Main beam control (Light Assist) or dynamic main beam control
(Dynamic Light Assist) is active ⇒ Lights.
Service alert / service due ⇒ Service interval display.
Mobile telephone battery charge level. Activated only with factory-
fitted mobile phone interface ⇒BookletInfotainment system,.
The outside temperature is below +4°C (+39°F) ⇒ Instrument cluster.
The start/stop system is available, automatic engine stop is active
⇒ Start/stop system .
The start/stop system is not available.
OR: the start/stop system has switched on the engine automatically
⇒ Start/stop system .
Economical mode ⇒ Displays.
Note about information in the vehicle wallet.
Additional displays: trailer towing
SymbolMeaning
The ball head on the towing bracket is not locked ⇒ Trailer towing.
Trailer turn signal ⇒ Lights.
Additional displays: off-road mode
SymbolMeaning
When displayed in white: Hill Descent Control is active ⇒ Hill Descent
Control.
When displayed in grey: Hill Descent Control not active. System
switched on, but not regulating ⇒ Hill Descent Control.
m/k/s562MKWhen displayed in white: Off-Road driving profile active ⇒ Driving
profile selection and 4MOTION Active Control.
®®
®
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•Time ⇒ Time.
•Radio and navigation information ⇒BookletInfotainment system,.
•Telephone information ⇒BookletInfotainment system,.
•Outside temperature
•Compass display
•Selector lever positions
•Gear-change indicator ⇒ Gear-change indicator.
•Driving data display (multifunction display) and menus for various settings ⇒ Instrument cluster
menus.
•Service interval display ⇒ Service interval display.
•Speed warning function ⇒ Instrument cluster menus.
•Speed warning for winter tyres.
•Start/stop system status display ⇒ Start/stop system .
•Status display for Active Cylinder Management (ACT) ⇒ Driving economically.
•Economical mode .
•Engine code (EC)
•Personalisation: welcome and user selection.
•Road signs detected by the Dynamic Road Sign Display system ⇒ Dynamic Road Sign Display
(Sign Assist).
Open doors, bonnet and boot lid
The instrument cluster display indicates if any doors, the bonnet or boot lid are open once the
vehicle has been unlocked, and while the vehicle is in motion. In some cases, a signal tone is also
given. Different instrument cluster designs will have different displays.
Selector lever positions (DSG dual clutch gearbox)
The gear selected is displayed on the side of the selector lever and on the display in the instrument
cluster. The instrument cluster display may show which gear has been selected if the selector lever
is in D/S position or in Tiptronic mode ⇒ DSG dual clutch gearbox.
Outside temperature display
If the outside temperature falls below approximately +4°C (+39°F), the temperature display also
shows a snowflake symbol . This symbol remains lit up until the outside temperature rises
above +6°C (+43°F) ⇒.
Heat radiated from the engine may cause the temperature display to show a slightly higher value
than the actual outside temperature if the vehicle is stationary, the auxiliary heater ⇒ Auxiliary
heater and ventilation is switched on or the vehicle is travelling at a very low vehicle speed.
The measuring range lies between -45°C (-49°F) and +76°C (+169°F).
Gear-change indicator
When driving in Tiptronic mode, the instrument cluster display may recommend a gear to save fuel
⇒ Gear-change indicator.
Mileage displays
The odometer registers the total distance travelled by the car.
The trip recorder (trip) shows the distance travelled since the trip recorder was last reset.
•To reset the trip recorder to 0, briefly press the button in the instrument cluster
⇒ Analogue instrument cluster or ⇒ Digital instrument cluster (Active Info Display).
Speed warning for winter tyres
A display in the instrument cluster indicates when the set maximum speed has been exceeded
⇒ Instrument cluster menus.
You can adjust the settings for the speed warning in the Infotainment system ⇒ Vehicle settings
menu.
Compass display
If the ignition is switched on, depending on the equipment level, the instrument cluster display
shows the current direction of travel in the form of an abbreviation, e.g. NW for north west.
The graphic compass display is also shown when the Infotainment system is switched on and route
guidance is not active.
®
®
®
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Economical mode
While driving, the instrument cluster will show whether the vehicle is in a fuel-efficient mode ,
e.g. due to active cylinder management (ACT) ⇒ Driving economically or coasting of the
automatic gearbox ⇒ DSG dual clutch gearbox.
Engine code
Press and hold the button in the instrument cluster (for approximately 15 seconds) to show
the vehicle's engine code (EC) in the display. The ignition must be switched on but the engine must
not be running ⇒ Analogue instrument cluster or ⇒ Digital instrument cluster (Active Info Display).
Trailer drawbar load display
If the vehicle drives with a trailer attached (depends on equipment and not available in all markets),
the drawbar load and the trailer weight can be shown in the instrument cluster display.
Different instrument clusters are available, which means that the versions and displays may
vary. In displays without warning or information texts, faults are indicated exclusively by indicator
lamps.
Some displays in the instrument cluster may be overridden by sudden alerts, e.g. incoming
telephone calls.
Depending on the vehicle equipment level, some settings and displays may also appear in
the Infotainment system.
If several warning reports are detected, the symbols will appear for several seconds, one
after another. The symbols will continue to appear until the faults are rectified.
If warning messages about malfunctions are displayed when the ignition is switched on, it
may not be possible to adjust some settings as described, or the information display may appear
differently. If this is the case, take the vehicle to a qualified workshop to have the malfunction
rectified.
Instrument cluster menus
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The range of content and layout of the menus and displays depend on the vehicle electronics and
the level of vehicle equipment.
Qualified workshops can programme and modify other functions depending on the vehicle
equipment level. Volkswagen recommends using a Volkswagen dealership for this purpose.
Some menu options can only be opened when the vehicle is stationary.
◾Driving data⇒ Driving data display (multifunction display)
◾Assist systems
◾Lane Assist on/off ⇒ Lane keeping system (Lane Assist)
◾Front Assist on/off ⇒ Area monitoring system (Front Assist)
◾Pedestrian Monitoring on/off ⇒ Pedestrian Monitoring
◾Lane change system on/off ⇒ Lane change system (Side Assist) incl. Rear Traffic Alert
◾Rear Traffic Alert on/off ⇒ Lane change system (Side Assist) incl. Rear Traffic Alert
◾ACC (display only) ⇒ Adaptive Cruise Control (ACC)
◾Views⇒ Instrument cluster
◾Navigation⇒BookletInfotainment system,
◾Audio⇒BookletInfotainment system,
◾Telephone⇒BookletInfotainment system,
◾Vehicle status⇒ Warning and information messages
◾Lap timer⇒ Lap timer
◾Personalisation (user selection)⇒ Personalisation
®
®
Streets and bridges can be iced over at outside temperatures above freezing point.
•The snowflake symbol indicates that there is a risk of black ice.
•There may be black ice on the roads even when outside temperatures are above +4 °C
(+39 °F), even when no snowflake symbol is displayed.
•You should never rely solely on the outside temperature display!
WARNING
1)
Page 21 of 341

Country availability
At the time that this owner's manual went to print, Dynamic Road Sign Display was available in the
following countries:
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania,
Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino,
Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City.
Displays
in addition to speed limits and overtaking restrictions, Dynamic Road Sign Display also detects the
sign which indicates that all restrictions have been lifted on motorways and main roads in Germany.
In all other countries, the current speed limit is displayed instead.
The road signs detected by Dynamic Road Sign Display are displayed on the instrument cluster
⇒ Fig. 19 and, depending on the version installed in the vehicle, also on the Infotainment system
⇒ Vehicle settings menu. In some equipment levels a notification also appears on the Head-up
Display ⇒ Instrument cluster.
Dynamic Road Sign Display textsCause and solution
No road signs available
The system is in the initialisation phase.
OR: the camera has not detected any
regulatory or warning signs.
Error: Dynamic Road Sign Display
System fault.
Go to a qualified workshop and have the
system checked.
Speed warning currently not available.
Fault in the Dynamic Road Sign Display system
speed warning.
Go to a qualified workshop and have the
system checked.
Dynamic Road Sign Display: clean
windscreen!
The area around the camera on the windscreen
is dirty.
Clean the windscreen.
Dynamic Road Sign Display is currently
restricted.
No data transmission from the Infotainment
system.
Check whether valid map data is loaded on the
Infotainment system.
OR: the vehicle is located in an area that is not
covered by the map stored on the Infotainment
system.
No data availableDynamic Road Sign Display is not supported in
the country in which you are currently travelling.
Switching Dynamic Road Sign Display on and off in the instrument
cluster display
The continuous display of road signs in the instrument cluster can be activated and deactivated in
the Infotainment system using the button or function button and the Vehicle,
and Driver assistance function buttons.
Display of road signs
After validation and evaluation of the information from the camera, the Infotainment system and the
current vehicle data, the activated Dynamic Road Sign Display shows up to three valid road signs
⇒ Fig. 19 with the accompanying additional signs:
1st position:The road sign that currently applies for the driver is shown on the left-hand side of the
display, e.g. a speed limit of 130 km/h (80 mph) ⇒ Fig. 19.2. position:traffic signs that do not
always apply (e.g. 100 km/h (60 mph) in wet) are shown in second place.Additional sign:if the
windscreen wiper is active while the vehicle is in motion, any road sign, for example with the
additional In wet conditions sign that now applies will be moved left to the first position.3.
position:Further road signs that do not always apply will be displayed in the third position, e.g.
overtaking temporarily not permitted ⇒ Fig. 19.
Speed warning function
When the Dynamic Road Sign Display detects that an applicable speed limit has been exceeded, it
will issue an acoustic warning signal and display a message on the instrument cluster display.
The speed warning can be set or completely deactivated in the Infotainment system using the
button or function button and the Vehicle, and Driver assistance
function buttons ⇒ Vehicle settings menu. The settings can be adjusted in increments of 5 km/h (3
mph) within a range between 0 km/h (mph) and 15 km/h (9 mph) above the permitted maximum
speed.
Trailer mode
In vehicles with a factory-fitted towing bracket and a trailer with an electrical connection to the
vehicle, the display of road signs that may apply to the vehicle when towing a trailer, e.g. applicable
speed limits and no-overtaking signs, can be activated or deactivated in the Infotainment system
Page 22 of 341

using the button or function button and the Vehicle, and
Driver assistance function buttons ⇒ Vehicle settings menu.
In trailer mode, the speed warning function display can be adjusted to the type of trailer or to legal
requirements. The settings can be adjusted in increments of 10 km/h (5 mph) within a range
between 60 km/h (40 mph) and 130 km/h (80 mph). If a higher speed is set than is permitted for
driving with a trailer in the country in which you are currently travelling, Dynamic Road Sign Display
automatically issues a warning at the usual speed limit, e.g. at 80 km/h (50 mph) in Germany.
If the speed warning for the trailer is deactivated, Dynamic Road Sign Display issues warnings as if
the vehicle was being driven without a trailer.
Functional limitations
Dynamic Road Sign Display is subject to system-related limitations. The following conditions can
restrict the function of Dynamic Road Sign Display, or prevent it from working altogether:
•Poor visibility, e.g. snow, rain, fog or heavy spray.
•Dazzling, e.g. from oncoming traffic or sunlight.
•High speeds.
•Covered or dirty camera.
•Traffic signs located outside of the camera's field of view.
•Partially or fully hidden traffic signs, e.g. by trees, snow, dirt or other vehicles.
•Non-standard traffic signs.
•Damaged or bent traffic signs.
•Variable traffic signs on gantries (changeable traffic sign display using LEDs or other light
sources).
•Out-of-date map material in the Infotainment system.
•Vehicles with traffic sign stickers, e.g. speed restrictions on trucks.
Some settings can be saved in the user accounts of the personalisation function and can
therefore change automatically when the user account is changed ⇒ Personalisation.
Time
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•To set the time (on all vehicle clocks), press and hold the button in the instrument
cluster while the doors are closed until the word Time appears in the instrument cluster display
⇒ Analogue instrument cluster or ⇒ Digital instrument cluster (Active Info Display).
•Release the button. The time is shown in the instrument cluster display and the hour
setting is marked.
•Then press the button repeatedly until the required hour is displayed. Press and hold
the button to scroll through quickly.
The intelligent Dynamic Road Sign Display technology cannot overcome the laws of
physics, and functions only within the limits of the system. Do not let the extra
convenience afforded by Dynamic Road Sign Display tempt you into taking any risks when
driving, as this can cause accidents. The system is not a substitute for the full
concentration of the driver.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•Poor visibility, darkness, snow, rain and fog can cause road signs to be not displayed
or be incorrectly displayed by the system.
•If the camera's field of view is dirty, covered or damaged, the function of the Dynamic
Road Sign Display system may be impaired.
WARNING
Driving recommendations and traffic symbols displayed by the Dynamic Road Sign
Display system may differ from the current traffic situation.
•Not all road signs can be recognised by the system and displayed correctly.
•Road signs and traffic regulations have priority over the recommendations and
displays provided by the Dynamic Road Sign Display system.
WARNING
Availability of the Dynamic Road Sign Display system is restricted in
waypoint navigation mode (waypoint navigation) of the Infotainment system.
NOTICE
Page 29 of 341

If the checkbox in the function button is ticked , the respective function is switched on.
Press the function button to return to the previous menu.
Menu overview
The following menu overview is an example of the Infotainment system menu structure. The actual
scope of the menus and the names of the individual menu items depend on the vehicle electronics
and the level of vehicle equipment.
Some menus and functions are not available in all countries or all vehicles.
MenuSubmenuSetting optionsFurther
information
ESC system–
– Traction control system (TCS)
– Electronic Stability Control (ESC)
– Electronic Stability Control sport
mode (ESC Sport)
⇒ Brake support
systems
Tyre settings
Tyre Pressure
Monitoring
System
Select load level:
– Standard
– Comfort
– Fully loaded
⇒ Tyre monitoring
systems
Tyre Pressure
Loss IndicatorStore the tyre pressures SET.
Winter tyres
Activation or deactivation of the speed
warning.⇒ Wheels and
tyres
Setting the speed warning value.
Driver assist
settings
ACC (Adaptive
Cruise Control)
Activation or deactivation of the last
selected distance.
⇒ Adaptive
Cruise Control
(ACC)
– Gearbox programme
– Active distance setting (time interval
to the vehicle ahead) when ACC is
switched on
Front Assist (area
monitoring
system)
– Area monitoring system
– Advance warning
– Distance warning display
⇒ Area
monitoring
system (Front
Assist)
Pedestrian
Monitoring
– Pedestrian Monitoring
– Advance warning
⇒ Pedestrian
Monitoring
Lane Assist (lane
keeping system)
– Lane keeping system
– Adaptive lane guidance
⇒ Lane keeping
system (Lane
Assist)
Side Assist (lane
change system)
Activation and deactivation of the lane
change system (Side Assist).
⇒ Lane change
system (Side
Assist) incl. Rear
Traffic Alert
Setting the brightness of the display in
the exterior mirror.
Does not apply in
Japan:Dynamic
Road Sign
Display
– Show detected road signs in the
driving data display (multifunction
display)
– Trailer recognition (display of traffic
signs for vehicles with a trailer)
– Activation and deactivation of the
speed warning
⇒ Dynamic Road
Sign Display
(Sign Assist)
Driver Alert
System
Activation or deactivation of the Driver
Alert System.
⇒ Driver Alert
System
(recommendation
for rest breaks)
Proactive pass.
protection
Activation and deactivation of the
proactive occupant protection system.
⇒ Proactive
occupant
protection system
Parking and
manoeuvring
settings
ParkPilot
Activation or deactivation of the Park
Distance Control
⇒ Park Distance
Control
Activation or deactivation of automatic
activation of the Park Distance
Control.
– Front and rear volume
– Front and rear tone setting
– Entertainment fading
Rear Traffic AlertActivation and deactivation of Rear
Traffic Alert.
⇒ Lane change
system (Side
Assist) incl. Rear
Traffic Alert
Light settingsLight assistance– Dynamic Light Assist
– Dynamic cornering light
– Automatic headlight control (in rain)
– Convenience turn signal
⇒ Lights
Page 30 of 341

MenuSubmenuSetting optionsFurther
information
– Travel mode (right-hand or left-hand
drive)
Interior lighting– Instrument and switch lighting
– Footwell lighting
Coming
Home/Leaving
Home function
– Duration that the Coming Home
function is switched on
– Duration that the Leaving Home
function is switched on
Background
lighting–
– Overall brightness of the
background lighting
– Brightness of individual areas of the
background lighting
– Colour of certain areas of the
background lighting
⇒ Lights
Mirror and
wiper settings
Mirrors
– Synchronous adjustment of the
exterior mirrors
– Front passenger exterior mirror
lowering function in reverse gear
– Folding in when parked
⇒ Mirrors
Wipers
– Automatic wipe function when
raining
– Rear window wiping in reverse gear
⇒ Wipers
Settings for
opening and
closing
Window
operation
Activation and deactivation of the
convenience opening function for the
windows.
⇒ Windows
Central locking
Setting door unlocking.
⇒ Central locking
system
Activation or deactivation of automatic
locking.
Activation and deactivation of the
Easy Open function.
Luggage
compartment
cover
Activation or deactivation of automatic
opening of the luggage compartment
cover (vehicle-dependent).
⇒ Luggage
compartment
cover
Instrument
cluster
settings
Multifunction
display
– Current consumption
– Average fuel consumption
– Refuel quantity
– Convenience consumers
– Eco tips
– Driving time
– Distance covered
– Average speed
– Digital speed display
– Speed warning
– Oil temperature
– Dynamic Road Sign Display
⇒ Instrument
cluster
– Since start driving data
– Long-term driving data
Head-
up Display
settings
Display– Brightness
– Colour scheme
⇒ Instrument
cluster
Contents
– Cruise control system
– ACC
– Dynamic Road Sign Display
– Route guidance
– Lane keeping system (Lane Assist)
Time and date
settings–
– Clock time source (manual, GPS)
– Time
– Set summer time automatically
– Time zone
– Time format (12h, 24h)
– Date
– Date format
–
Unit settings–
– Distance
– Speed
– Temperature
– Volume
– Consumption
– Pressure
–
Service–
– Vehicle identification number
– Date of next inspection
– Date of next oil change service
⇒ Instrument
cluster
Factory
settings–
– All settings
– Driver assistance
– Parking and manoeuvring
– Light
– Mirrors and wipers
– Opening/closing
– Multifunction display (driving data)
–
Page 38 of 341

Fig. 30 Illustration: correct distance between the driver and the steering wheel, correct seat belt
routing and correct head restraint adjustment.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The following details the correct sitting positions for the driver and passengers.
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they
should contact a qualified workshop to find out about possible special modifications. The seat belts
and airbags can only provide a maximum level of protection if a correct sitting position is assumed.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Volkswagen recommends the following seating position for your own safety and to reduce the level
of injury in the event of a sudden braking manoeuvre or an accident:
The following applies to all vehicle occupants:
•Adjust the head restraint so that its upper edge is at the same height as the top of the head, but
not lower than eye level. Position the back of your head as close to the head restraint as
possible ⇒ Fig. 30.
•For small people, push the head restraint all the way down, even if the head is then located
underneath the top edge of the head restraint.
•For taller people, push the head restraint up as far as it will go.
•Keep both feet in the footwell while the vehicle is in motion.
•Adjust and fasten seat belts properly ⇒ Seat belts.
Additional points for the driver:
•In vehicles with head restraints that can be moved backwards and forwards, position the head
restraint as close as possible to the back of your head.
•Move the backrest into an upright position so that your back rests fully against it.
•Adjust the steering wheel so that the distance between the steering wheel and your breastbone
is at least 25 cm ⇒ Fig. 30Ⓐ, and the circumference of the steering wheel can be held at the
sides with both hands and your arms slightly bent ⇒ Steering wheel.
•The steering wheel must always point towards the breastbone and not towards the face.
•Adjust the driver seat by moving it forwards or backwards so that you are able to press the
pedals to the floor with your knees still slightly bent and so that the distance from the dash
panel to your knees is at least 10 cm ⇒ Fig. 30Ⓑ.
•Adjust the height so that you can reach the highest point of the steering wheel.
•Always leave both feet in the footwell, to help ensure you maintain control of the vehicle at all
times.
Additional points for the front passenger:
•In vehicles with head restraints that can be moved backwards and forwards, position the head
restraint as close as possible to the back of your head.
•Move the backrest into an upright position so that your back rests fully against it.
•Push the front passenger seat as far back as possible so that the airbag can provide maximum
protection if it is deployed.
Seat belts
Introduction
This chapter contains information on the followingsubjects:
⇒ Warning lamp
⇒ Frontal collisions and the laws of physics
⇒ What happens to vehicle occupants who have not fastened their seat belts
⇒ Seat belt protection
⇒ Using seat belts
⇒ Fastening and unfastening seat belts
⇒ Seat belt routing
⇒ Seat belt height adjuster
⇒ Belt retractor, belt tensioner, belt tension limiter
⇒ Service and disposal of belt tensioners
⇒ Proactive occupant protection system
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or
seat belt buckle become damaged, the seat belt in question should be replaced immediately by a
qualified workshop ⇒. The qualified workshop must use correct spare parts that are compatible
with the vehicle, equipment level and model year. Volkswagen recommends using a Volkswagen
dealership for this purpose.
Page 57 of 341

•Weight class 0/0+: group 0/0+ or 0/1 rear-facing infant carriers ⇒ Fig. 52 are the best option
for the period from birth to about 18 months.
•Weight class 1: group 1 (up to about four years old) or group 1/2 (up to about seven years old)
with an integral belt system are best for children over the relevant weight limit.
•Weight classes 2/3: groups 2 and 3 include child seats with a backrest, and booster seats with
no backrest. Child seats with a backrest have integrated seat routing and side cushions, and so
provide better protection than booster seats with no backrest. Volkswagen therefore
recommends the use of child seats with a backrest. Group 2 child seats are for children up to
the age of about seven, group 3 child seats for those older than seven.
Not every child will fit in the child seat specified for their weight group. Likewise, not every seat will
fit in every vehicle. Therefore it is vital to check that the child fits properly in their child seat and that
the child seat can be securely fastened in the vehicle.
Child seat approval categories
Child seats can be classified as universal, semi-universal or vehicle-specific (all in accordance with
regulation ECE-R 44), or as i-Size (in accordance with regulation ECE-R 129).
•Universal: child seats with universal approval are approved for use in all vehicles. No type list
is required. ISOFIX child seats with universal approval must also be securing using a strap over
the top of the vehicle seat (top tether).
•Semi-universal: semi-universal approval requires other safety devices for attaching the seat
(that require additional testing) in addition to the standard requirements for universal approval.
Child seats with semi-universal approval come with a type list. The seats should only be used in
vehicles that are included on this list.
•Vehicle-specific: child seats with vehicle specific approval must have undergone dynamic
testing in each model of vehicle for which it is approved. These child seats also come with a
type list.
•i-Size: child seats classified as i-Size must conform to the installation and safety requirements
prescribed in regulation ECE-R 129. Contact the child seat manufacturer to find out which child
seats are approved for this vehicle in accordance with i-Size.
Regulation ECE-R 129 has not yet been implemented by the state authorities in all countries.
Installing and using child seats
Fig. 53 A typical airbag label on the sun visor.
Fig. 54 A typical airbag label on the B-pillar.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Country-specific regulations
The standards and regulations governing the use of child seats and child seat securing
mechanisms differ from country to country. Not all countries allow you to transport children on the
front passenger seat. Legislation and legal requirements take precedence over the information
given in this owner's manual.
Information on fitting a child seat
Observe the following general information when fitting a child seat. This information is relevant
whatever child seat securing system is being used.
•Read and follow the instructions provided by the child seat manufacturer ⇒.
•Whenever possible, fit all child seats to the rear seat behind the front passenger seat so that
children can exit the vehicle on the kerb side.
•Move the seat belt height adjuster to the highest position.
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