lock VOLKSWAGEN TIGUAN 2018 Service Manual

Mechanically adjusting the front seat
Always adjust the front seats to their correct position before any journey and ensure that
any passenger has fastened their seat belt.
•Push the front passenger seat as far back as possible.
•Adjust the driver seat so that there is at least 25 cm between your breastbone and the
hub of the steering wheel. Adjust the driver seat by moving it forwards or backwards
so that you are able to press the pedals to the floor with your knees still slightly bent
and so that the distance from the dash panel to your knees is at least 10 cm. If your
build makes it impossible to fulfil this requirement then you must contact a qualified
workshop so they can make any necessary modifications.
•Never travel with the backrest tilted far back. The further back the backrest is tilted, the
greater the risk of injury caused by incorrect seat belt routing or an incorrect sitting
position.
•Never travel with the backrest tilted far forwards. When a front airbag is triggered it
could force the seat backrest backwards and injure vehicle occupants on the back
seats.
•Adopt and maintain the greatest possible distance from the steering wheel and dash
panel.
•You should always sit upright with your back against the seat backrest with the front
seats properly adjusted. Do not position any body part too close where the airbags are
fitted.
•The risk of serious injury is increased for passengers on the rear seat if they are not
sitting upright because the seat belts are incorrectly positioned.
WARNING
Incorrect adjustment of the seats can cause accidents and serious injuries.
•Only adjust the seats when the vehicle is stationary. The seats could change position
unexpectedly if you attempt to reposition them while the vehicle is in motion, leading
to a loss of control of the vehicle. Furthermore, an incorrect seating position is
adopted while adjusting the seat.
•Only adjust the height and tilt of the seat or move it forwards and backwards when the
area around the seat is clear.
•To be able to make adjustments to the seats, the area around them must not be
restricted by any items.
•Only adjust the height of the rear seat or move it forwards and backwards when the
area around the seat is clear.
•The areas for adjusting and locking the seats must not be soiled.
WARNING
Improper use of seat covers or protective covers may lead to the electrical seat controls
being operated accidentally and the front seats moving unexpectedly while the vehicle is
moving. You could lose control over the vehicle. This could result in serious injury and
accidents. Furthermore, this may result in damage to the electrical components in the
front seats.
•Never attach or secure seat covers or protective covers to the electrical controls.
•Do not fit seat covers or protective covers over the seats unless they have been
expressly approved for use in the vehicle.
WARNING
Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to
serious burns and other injuries.
•Before adjusting the seats always ensure that there is no lighter on or near the
moveable parts of the seat.
•Before closing stowage areas or compartments always ensure that there is no lighter
in the way.
•Never stow lighters in stowage areas, compartments or on other surfaces in the
vehicle. High surface temperatures, especially in summer, may cause cigarette lighters
to self-ignite.
WARNING

•Push the front passenger seat as far back as possible ⇒ Sitting position.
•Push the head restraint all the way down ⇒ Sitting position.
•Release the front passenger seat backrest in the direction of the arrow ⇒ Fig. 83①.
•Fold the front passenger seat backrest forwards in the direction of the arrow ⇒ Fig. 83② until it
is horizontal.
•When it is folded down, the front passenger seat backrest must click securely into place.
Folding back the front passenger seat backrest
•When folding back, check that there are no items or body parts near the hinges.
•To fold back, release the front passenger seat backrest ⇒ Fig. 83①.
•Fold back the front passenger seat backrest so that it is upright.
•When it is folded up, the front passenger seat backrest must click securely into place.
Rear seats
Introduction
This chapter contains information on the followingsubjects:
⇒ Adjusting the rear bench seat
⇒ Folding the backrests on the rear bench seat forwards and backwards
The following section describes the options for adjusting the rear seats. Always ensure that the
correct sitting position is adjusted ⇒ Sitting position.
Injuries could be caused if the front passenger seat backrests are folded forwards and
backwards carelessly.
•Fold the front passenger seat backrest forwards and backwards only when the vehicle
is stationary.
•While folding the front passenger seat backrest forwards, always ensure that there are
no people, animals or objects in its path.
•The front airbag must be switched off and the PASSENGER AIR BAG
indicator lamp will light up for as long as the front passenger seat backrest is folded
forwards.
•When folding forwards and backwards, keep all hands, fingers, feet and other body
parts away from the seat hinges and seat release mechanism.
•Floor mats or other objects could get caught in the hinges on the front passenger seat
backrest. This could cause the front passenger seat backrest to fail to engage securely
when it is returned to the upright position.
•When being folded back, the front passenger seat backrest must be securely locked in
the upright position. If the front passenger seat backrest is not locked properly it could
move suddenly and cause severe injuries.
WARNING
The open seat anchors and hinges of the folded front passenger seat backrest could
cause serious injuries in the event of a sudden braking manoeuvre or accident.
•Never transport people (adults or childrenyfRQWKHIURQWSDVVHQJHUVHDWLIWKHIURQW
passenger seat backrest is folded forwards.
•If the front passenger seat backrest is folded forwards, you should only use the outer
rear seat behind the driver seat. This also applies to children in child seats.
WARNING

•Adjust the rear seat backrest to the required position with your hand against the spring pressure
⇒ Fig. 85②.
•Release the loop and engage the rear seat backrest in position by moving it forwards or
backwards gently.
Folding the backrests on the rear bench seat forwards and
backwards
Fig. 86 Folding the backrest forwards and backwards.
Fig. 87 In the luggage compartment: remote release lever for the left ① and the right ② parts of
the rear backrest.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The rear seat is split for folding. Each part of the rear seat backrest can be folded down to increase
the size of the luggage compartment.
Folding the rear seat backrest forwards
•Push the head restraint all the way down ⇒ Head restraints.
•Slide the rear bench seat back as far as it will go.
•Fold down the folding table if necessary.
•Pull the loop ⇒ Fig. 86 forwards in the direction of the arrow while simultaneously supporting
and folding the rear seat backrest forwards ⇒.
•Fold the rear seat backrest completely forward by hand until it locks in place.
Folding rear backrest forwards with the remote release button
•Push the head restraint all the way down ⇒ Head restraints.
•Open the boot lid ⇒ Boot lid.
•Pull the remote release lever ⇒ Fig. 87 for the section of the backrest that is to be folded
forwards.
•The corresponding backrest section of the rear seat backrest is unlocked and can be folded
forwards.
•Close the boot lid if it is open ⇒ Boot lid.
Folding back the rear seat backrest
•Use the loop to release the rear seat backrest. The rear seat backrest pops out of the catch.
•Keep pulling on the loop while folding back the rear seat rest.
•Make sure that the seat belt is not caught anywhere.
•Fold back the rear seat backrest until it is securely engaged ⇒.
•The rear seat backrest must always be securely engaged.
•If necessary, fold back the rear seat backrests.
•Adjust the head restraint if necessary.

Fig. 90 Front head restraint: removing.
Fig. 91 Rear head restraint: removing.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Removing the front head restraint
•You may need to lower the head restraint ⇒.
•To unlock it, feel for the recess in the marked area on the rear side and press in in the direction
of the arrow ⇒ Fig. 90①.
•Pull the head restraint out in the direction of the arrow ⇒ Fig. 90②.
Fitting the front head restraint
•Position the head restraint correctly over the head restraint guides and then insert into the
guides of the corresponding seat backrest.
•Slide the head restraint all the way down until the guide pins click into place.
•Adjust the head restraint so a correct sitting position can be assumed.
Removing the rear head restraints
•If necessary, adjust the backrest so that the head restraint can be removed.
•Push the head restraint all the way up ⇒.
•Pull the head restraint out fully while pressing the button ⇒ Fig. 91①.
Fitting the rear head restraints
•Release the rear seat backrest and fold the backrest forwards slightly ⇒ Rear seats.
•Position the head restraint correctly over the head restraint guides and then insert into the
guides of the corresponding seat backrest.
•Press and hold the button ⇒ Fig. 91① and push down the head restraint.
•Push back the rear seat backrest and allow it to engage securely.
•Adjust the head restraint so that a correct sitting position can be assumed ⇒ Sitting position.
Seat functions
Introduction
This chapter contains information on the followingsubjects:
⇒ Memory function
⇒ Centre armrest
⇒ Massage function
The following section describes the seat functions. Always ensure that you adjust the correct sitting
position ⇒ Sitting position.
Incorrect use of the seat functions can cause serious injuries.
•Always assume a correct sitting position before you drive and maintain this position
throughout the trip. This also applies to all passengers.
•Switch the massage function on and off only when the vehicle is stationary.
•The memory function should be adjusted only when the vehicle is stationary.
•Keep hands, fingers, feet and other body parts away from the moving parts of the
seats.
WARNING

Memory function
Fig. 92 On the outside of the driver seat: memory buttons.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The memory buttons can be used to store and recall settings for the driver seat and the exterior
mirrors.
Memory buttons
You can assign individual settings for the driver seat and exterior mirrors to each of the memory
buttons.
Storing driver seat and exterior mirror settings for driving forwards
•Switch on the electronic parking brake.
•Put the gearbox into neutral.
•Switch on the ignition.
•Adjust the driver seat and exterior mirror.
•Press the button for longer than one second ⇒ Fig. 92.
•Press the desired memory button within approximately ten seconds. A gong signal will sound to
confirm that the settings have been saved.
Storing front passenger exterior mirror settings for reversing
•Switch on the electronic parking brake.
•Put the gearbox into neutral.
•Switch on the ignition.
•Press the desired memory button.
•Select reverse gear.
•Adjust the exterior mirror on the front passenger side so that you have a good view of the kerb
area.
•The settings for the mirror position will be saved automatically and assigned to the vehicle key
that is used to unlock the vehicle.
Accessing driver seat and exterior mirror settings
•While the vehicle is stationary and the ignition is switched on, briefly touch the required memory
button.
•OR: while the ignition is switched off, press and hold the required memory button until the
saved position is reached.
•The front passenger exterior mirror will leave the stored reversing position automatically if the
vehicle drives forwards at a minimum speed of 15 km/h (10 mphyfRULI\RXWXUQWKHURWDU\NQRE
from R to a different position ⇒ Mirrors.
Electric convenient entry and exit function
When the driver door is opened, the front seat automatically moves to a position that makes it easy
to enter and exit the vehicle.
The driver seat moves back to its original position automatically as soon as the driver door is closed
and the ignition is switched on.
The electric convenient entry and exit function can be switched on and off in the Infotainment
system⇒ Operation and display in the Infotainment system.
Personalisation
You can save and access your individual seat setting in a user account via the Personalisation
function ⇒ Personalisation.
After switching off the ignition and locking the vehicle, the driver seat and exterior mirror settings
are stored in the user account.
The driver seat and exterior mirror settings are opened again after the vehicle is unlocked and the
driver door is opened.
The seat responds to selecting or changing a user account as follows:
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•Vehicle stationary or moving no faster than 5 km/h: seat is moved. You can cancel the
movement at any time by touching the appropriate function button in the Infotainment system or
by pressing a button on the driver seat.
•Vehicle moving faster than 5 km/h: seat is not moved. All other setup configurations are
adopted.
If the driver door is opened later than approximately 10 minutes after unlocking the vehicle,
the driver seat and exterior mirrors are not automatically adjusted.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Only if the personalisation function is activated ⇒ Personalisation.
Centre armrest
Fig. 93 Front centre armrest.
Fig. 94 Rear fold-out centre armrest.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Front centre armrest
To lift, pull the centre armrest up gradually in the direction of the arrow ⇒ Fig. 93.
To lower, pull the centre armrest all the way up. Then lower the centre armrest.
To move it backwards and forwards: push the centre armrest in the direction of the arrow all the
way forwards ⇒ Fig. 93, or all the way backwards.
Rear centre armrest
There may be a centre armrest in the rear bench seat that can be folded out of the middle seat.
To fold it down, pull the loop in the direction of the arrow ⇒ Fig. 94.
To fold it back: fold the centre armrest upwards in the opposite direction of the arrow ⇒ Fig. 94 and
push it into the backrest as far as it will go.
1yf

Convenience turn signal
To operate the convenience turn signal, push the turn signal and main beam lever up or down to
the point where you meet resistance and then release the lever. The turn signal flashes 3 times.
To cancel the convenience turn signal, immediately move the lever in the opposite direction up to
the pressure point and then release it.
The convenience turn signal can be activated and deactivated in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system:
The hazard warning lights also work when the ignition is switched off ⇒ In an emergency.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Vehicle lighting
Switching lights on and off
Fig. 97 Next to the steering wheel: light switch (one variantyf.
Switching lights on
•Switch on the ignition.
•Turn the light switch to the appropriate position.
Automatic headlights: the dipped beams are switched on or off automatically depending on
the brightness level and the weather ⇒, ⇒ Automatic headlights .The side lights
and daytime running lights are switched on. The symbol in the light switch lights up green.The
dipped beam headlights are switched on.
Switching off the lights
•Switch off the ignition.
•Turn the light switch to the appropriate position.
The lights are switched off.Leaving Home function (orientation lightingyfPD\EHVZLWFKHG
on ⇒ Coming Home and Leaving Home function (orientation lightingyf.Side lights or
continuous parking light on both sides of the vehicle switched on ⇒ Switching the parking lights on 
and off. The symbol in the light switch lights up green.Dipped beam switched off – the side
lights remain on while the vehicle key is in the ignition lock and while the driver door is closed in
vehicles with Keyless Access.
Daytime running lights
The daytime running lights (dependent on equipment levelyfFDQLQFUHDVHWKHYLVLELOLW\RI\RXU
vehicle in traffic during the day.
The daytime running lights are switched on every time the ignition is switched on when the light
switch is in position , or (when brightness is detectedyf.
The daytime running lights cannot be switched on or off manually.
Incorrect use of turn signals, a failure to use turn signals, or forgetting to switch off a turn
signal can confuse other road users. This can lead to accidents and serious injuries.
•Always activate the turn signal in good time when changing lanes and performing
overtaking or turning manoeuvres.
•Always switch off the turn signal once the lane change or overtaking or turning
manoeuvre has been completed.
WARNING

When reverse gear is engaged, the cornering light on both sides of the vehicle switches on
to provide better illumination of the area when manoeuvring.
Switching the fog lights on and off
•Switching on the front fog lights : Pull the light switch ⇒ Fig. 97 out to the first stopper.
The indicator lamp in the light switch lights up green.
•Switching on the rear fog lights : pull the light switch all the way out. The indicator lamp
in the instrument cluster lights up yellow.
•To switch the fog lights off, press in the light switch or move it to position .
If the automatic headlights are switched on and the front or rear fog lights are
switched on, the dipped beam headlights will also be switched on irrespective of the current light
conditions outside.
In vehicles with a factory-fitted towing bracket: the vehicle's rear fog lights are switched off
automatically if a trailer with rear fog lights is electrically connected to the vehicle ⇒ Trailer towing.
Light functions
Side lights
If the light switch is in position both headlights light up with side lights together with parts of
the tail light clusters, number plate lighting and the buttons in the centre console and the dash
panel. The daytime running lights also switch on when the ignition is switched on.
If the vehicle is not locked from outside (when the ignition is switched offyfWKHFRQWLQXRXVSDUNLQJ
light on both sides of the vehicle switches on automatically after ten minutes to reduce 12-volt
vehicle battery discharge ⇒ Switching the parking lights on and off.
Automatic headlights
When the light switch is in position , the vehicle lighting and the instrument and switch
lighting will switch on and off automatically depending on the light conditions. When the lights are
switched on, the indicator lamp in the light switch lights up yellow.
The automatic headlight control function is merely an aid and will not always be able to detect all
driving situations.
In vehicles with a corresponding equipment level, the switch-on time for automatic headlight control
can be adjusted in the Infotainment system in the Vehicle settings menu ⇒ Operation and 
display in the Infotainment system.
Cornering light
When cornering slowly or travelling around very tight bends, a static cornering light is switched on
automatically.
Accidents and serious injuries can occur if roads are not sufficiently illuminated and other
road users have difficulty seeing the vehicle, or cannot see it at all.
•The light assist functions are designed to provide assistance only. The driver is
responsible for making sure that the vehicle lights are switched on correctly.
•Always switch the dipped beam headlights on if it is dark, raining or visibility is poor.
WARNING
The side lights or daytime running lights are not bright enough to illuminate the road
ahead and to ensure that other road users are able to see you.
•Always switch the dipped beam headlights on if it is dark, raining or visibility is poor.
•The rear lights will not be switched on with the daytime running lights. If the rear lights
are not switched on, the vehicle may not be visible to other road users if it is dark,
raining, or if visibility is poor.
WARNING
The automatic headlights function ( yfVZLWFKHVWKHGLSSHGEHDPKHDGOLJKWVRQDQG
off only when there is a change to the level of brightness.
•Switch on the dipped beam headlights manually if this is necessary due to particular
weather conditions, e.g. fog.
WARNING

Dynamic cornering light (AFSyf
Swivelling lamps automatically improve the lighting of the road when cornering, and even when you
are not driving round a corner. The dynamic cornering light only works at speeds above
approximately 10 km/h (6 mphyfDQGZKHQWKHGLSSHGEHDPKHDGOLJKWVDUHVZLWFKHGRQ.
In vehicles with a corresponding equipment level, the dynamic cornering light can be activated and
deactivated in the Infotainment system in the Vehicle settings menu ⇒ Operation and 
display in the Infotainment system:
Signal tones if lights are not switched off
If the key is removed from the ignition lock and the driver door is opened, a signal tone will sound in
the following situations:
•If the parking light is switched on.
•The light switch is in position or .
When the Coming Home function is switched on, no signal tone will be given as a reminder that a
light is still switched on when leaving the vehicle.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Main beam
Switching main beam on and off
Fig. 98 On left of the steering column: turn signal and main beam lever.
•Switch on the ignition and dipped beam.
•Move the turn signal and main beam lever from the centre position to the following position:
Main beam switched on.
Operate the headlight flasher or switch off the main beam. The headlight flasher comes on
for as long as the lever is pulled.
When the main beam or headlight flasher are switched on, the blue indicator lamp in the
instrument cluster lights up.
Main-beam control
Depending on the vehicle equipment level, advanced main-beam control may also be available
⇒ Main-beam control.
Main-beam control
The main-beam control automatically dips the headlights when oncoming vehicles and/or vehicles
driving in front are detected. Main-beam control normally also recognises illuminated areas such as
towns and deactivates main beam while driving through them.
Within the limits of the system, main-beam control automatically switches the main beam on at
speeds of over approximately 60 km/h (37 mphyfGHSHQGLQJRQDPELHQWDQGWUDIILFFRQGLWLRQVDQG
switches it off again at speeds under approximately 30 km/h (18 mphyf ⇒.
There are two versions of the main-beam control system:
•Main-beam control (Light Assistyf0DLQEHDPFRQWURODXWRPDWLFDOO\VZLWFKHVPDLQEHDPRQDQG
off when other road users are detected.
•Advanced main-beam control (Dynamic Light Assistyf ⇒ Advanced main-beam control (Dynamic 
Light Assistyf.
Incorrect use of the main beam headlights can lead to accidents and serious injuries as
the main beam headlights can distract and dazzle other road users.
WARNING

Fig. 99 On left of the steering column: turn signal and main beam lever.
Parking lights on one side
When the parking lights are switched on, the headlight with side light and parts of the tail light
cluster on the corresponding side of the vehicle light up.
•Switch off the ignition.
•Move the turn signal and main beam lever from the centre position to the following position:
Right-hand parking light is switched on.
Left-hand parking light is switched on.
•Return the turn signal and main beam lever to the basic position in order to switch off the
parking lights.
The parking light only lights up when the ignition is switched off and if the turn signal and main
beam lever was in the central position before being operated.
Continuous parking light on both sides of the vehicle
Both headlights light up with side lights as well as parts of the tail light clusters if continuous parking
light on both sides of the vehicle is switched on:
•With the ignition on, turn the light switch to the position .
•Switch off the ignition.
•Lock the vehicle from outside.
Automatic switch-off for side lights and parking lights
The side lights and parking lights drain the 12-volt vehicle battery when switched on. In order to
ensure that the engine can be started, the side lights and parking lights are automatically switched
off when the charge level of the 12 V vehicle battery is so low that there is a risk of no longer being
able to restart the vehicle. Switch-off takes place at the earliest after the side and parking lights
have been switched on for two hours.
The side lights and parking lights will not switch off automatically if there is insufficient battery
capacity for them to remain switched on for two hours. In this case, the side lights and parking lights
will remain switched on until the 12-volt vehicle battery is fully discharged. It will no longer be
possible to restart the engine ⇒.
Coming Home and Leaving Home function (orientation lightingyf
The Coming home and Leaving home functions illuminate the area directly next to the vehicle when
getting into and leaving the vehicle in darkness.
m/k/a995MK Not in China: the Coming Home function is switched on manually. However,
the Leaving Home function is controlled automatically by a rain/light sensor.
m/k/a995MK Only in China: the Coming Home and Leaving Home function is controlled
automatically by a rain/light sensor.
The switch-off delay can be set and the function can also be activated and deactivated in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system in the
Infotainment system:
Accidents and serious injuries can occur if the vehicle is parked without sufficient
illumination, as other road users might have difficulty seeing the vehicle, or may not see it
at all.
•Always park the vehicle securely and with sufficient lighting. Observe any applicable
local legislation.
•If the vehicle lighting is required for several hours, switch on the right or left parking
light if possible. The illumination time of the one-sided parking light is generally double
that of the continuous parking light on both sides.
WARNING