lock VOLKSWAGEN TIGUAN 2018 Repair Manual
[x] Cancel search | Manufacturer: VOLKSWAGEN, Model Year: 2018, Model line: TIGUAN, Model: VOLKSWAGEN TIGUAN 2018Pages: 341, PDF Size: 6.11 MB
Page 139 of 341

•m/k/a995MKVehicles with ignition lock: Turn the vehicle key to position ⇒ Fig. 118② –
do not depress the accelerator. Release the vehicle key once the engine has started.
•m/k/a995MKVehicles with a starter button: Press the starter button once ⇒ Starter
button – do not depress the accelerator. There must be a valid vehicle key in the vehicle before
the engine can be started. Release the starter button once the engine has started.
•If the engine does not start, stop the start procedure and repeat it after approximately one
minute.
•m/k/a995MK Vehicles with starter button: Jump start the vehicle if necessary
⇒ Emergency start function.
•Switch off the electronic parking brake if you wish to pull away.
Do not warm up the engine by running it while the vehicle is stationary. Instead, pull off as
soon as there is good visibility through the windows. This helps the engine to reach operating
temperature more quickly and reduces emissions.
Components with a high power consumption are switched off temporarily when the engine is
started.
The engine cannot, for example, be started with the starter button if the cell battery in the
vehicle key is weak or flat. In this case, use the emergency start function ⇒ Emergency start
function.
When starting from cold, the engine may be a little noisy for the first few seconds. This is
quite normal, and no cause for concern.
At outside temperatures of less than +5°C (+41°Fyf I X P H V P D \ E H G H W H F W H G X Q G H U D Y H K L F O H
with a diesel engine if the fuel-powered supplementary heater is switched on.
Stopping the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Bring the vehicle to a standstill ⇒.
•Park the vehicle ⇒ Parking.
•m/k/a995MKVehicles with ignition lock: Turn the vehicle key to position ⇒ Fig. 118⓪ in
the ignition lock.
Never leave the engine running if you leave the vehicle unattended, particularly not if a
gear or position has been selected. The vehicle could move suddenly or something
unexpected may happen that may cause damage, fire or serious injuries.
WARNING
Start boosters may explode or suddenly cause the engine to run at high revs.
•Never use a start booster.
WARNING
•The starter and the engine can be damaged if you attempt to start the engine while the
vehicle is in motion or if the engine is started again immediately after it has been
switched off.
•When the engine is cold, avoid high engine speeds, driving at full throttle and
overloading the engine.
•Do not push-start or tow-start the vehicle. Unburnt fuel can damage the catalytic
converter.
NOTICE
If the engine does not start, never use the starter with a gear selected and the vehicle key
in the ignition lock in position ⇒ Fig. 118② for driving or tow-starting, e.g. when the fuel
tank is empty. This could cause damage to the starter.
•Fill up fuel if necessary ⇒ Fuel types and refuelling or jump start the vehicle ⇒ Jump
starting.
•If the engine does not start, seek expert assistance.
NOTICE
Page 140 of 341

•m/k/a995MKVehicles with a starter button: Press the starter button briefly ⇒ Fig. 119. If
the engine cannot be switched off, carry out the emergency switch-off procedure ⇒ Emergency
deactivation.
•Observe the instructions in the instrument cluster ⇒ Instrument cluster.
Warning before leaving the vehicle
In order to indicate an active ignition when leaving the vehicle, an acoustic warning signal sounds
when opening the driver door and corresponding warning messages appear on the display of the
instrument cluster. The ignition also switches off automatically after a certain period in order to
prevent unintentional discharge of the 12-volt vehicle battery.
m/k/a995MK Vehicles with DSG dual clutch gearbox: if the selector lever is not in position P,
an acoustic warning signal will sound when the driver door is opened and the warning
message Please move selector lever to position P. will be shown on the instrument cluster
display. In this way, a warning is given that the vehicle could potentially roll away. The electronic
parking brake is also activated.
After the engine is switched off, the radiator fan in the engine compartment may run on for
some minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator
fan will switch itself off automatically.
Electronic immobiliser
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The immobiliser helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the key. This is used to automatically deactivate the immobiliser when a valid
vehicle key is inserted into the ignition lock.
The electronic immobiliser is automatically activated when the vehicle key is removed from the
ignition lock. In vehicles with keyless locking and starting system Keyless Access, the vehicle key
must be outside the vehicle ⇒ Central and manual locking.
The engine can only be started using a genuine Volkswagen vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership ⇒ Vehicle key set.
The vehicle cannot be operated properly if you do not have a genuine Volkswagen key.
Troubleshooting
Fig. 120 On the right of the steering column: emergency start function in vehicles with the Keyless
Access locking and starting system.
Never switch off the engine while the vehicle is in motion. This can lead to a loss of
vehicle control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. More force is required
on the brake pedal to stop the vehicle.
•The power steering will not function if the engine is switched off, and more force will
be required to steer the vehicle.
•If the vehicle key is removed from the ignition, the steering lock can activate and you
will no longer be able to steer the vehicle.
WARNING
If the vehicle has been driven at high load for a long period, the engine can overheat when
it is switched off. In order to avoid damage to the engine, allow the engine to run in neutral
position for approximately 2 minutes before switching it off.
NOTICE
Page 141 of 341

First read and observe the introductoryinformation and safety warnings⇒
Introduction
Warning and indicator lamps in the instrument cluster
Warning and indicator lamps light up
Fault in engine management system. The engine should be checked by a qualified workshop
as soon as possible.Risk of engine overheating. The engine speed will be automatically
restricted. The engine speed is shown on the instrument cluster display. The engine speed control
is lifted when the engine is no longer in a critical temperature range and the foot is taken off the
accelerator. and Engine speed limitation is initiated due to a fault in the engine
management system. Make sure that you do not exceed the displayed engine speed. The engine
should be checked by a qualified workshop as soon as possible.Exhaust system fault. Have
the engine checked by a qualified workshop.Particulate filter has become saturated with
soot. Drive in fourth gear (manual gearboxyf R U L Q V H O H F W R U O H Y H U S R V L W L R Q D (DSG dual clutch
gearboxyf D W D V S H H G R I D W O H D V W N P K P S K \f for approximately 15 minutes. Observe the valid
speed limits. Go to the nearest qualified workshop if the indicator lamp still does not go out.
m/k/a997MKVehicles with diesel engine
Indicator lamps flash.
Fault in engine management system. The engine should be checked by a qualified workshop
as soon as possible.Engine management system has detected misfiring, which damages the
catalytic converter. Reduce speed immediately and drive carefully to the nearest qualified
workshop. Have the engine checked.
Unauthorised vehicle keys
If a non-authorised vehicle key has been inserted in the ignition lock it can be removed as follows:
•m/k/a995MKVehicles with a DSG dual clutch gearbox: press the lock button in the
selector lever and release. Pull the vehicle key out of the ignition lock.
•m/k/a995MKVehicles with a manual gearbox: remove the vehicle key from the ignition
lock.
Emergency start function
Use the emergency start function if no valid vehicle key is detected in the vehicle interior. A
corresponding display will appear in the instrument cluster. This could be the case, for example, if
the button cell in the vehicle key is weak or discharged:
•Depress and hold the brake pedal.
•Hold the vehicle key to the right of the steering column trim directly after pressing the starter
button ⇒ Fig. 120.
•The ignition is switched on automatically, and in some cases the engine is started.
Emergency deactivation
If the engine cannot be switched off by pressing the starter button briefly, an emergency switch-off
procedure is required:
•Press the starter button twice within a few seconds or press and hold once.
•The engine switches off automatically ⇒.
Immobiliser malfunction
A message will be displayed in the instrument cluster if an unauthorised vehicle key is used or there
is a fault in the system. The engine cannot be started. Use an authorised vehicle key or seek expert
assistance.
Start/stop system
Fig. 121 In the lower part of the centre console: button for the start/stop system.
The start/stop system automatically switches the engine off when the vehicle is coming to a stop
and when stationary. When required, the engine restarts automatically.
®
Page 143 of 341

Conditions that require a manual engine start
The engine must be started manually under the following conditions:
•If the driver door is opened.
•If the bonnet is opened.
Activating and deactivating the start/stop system manually
•Press the button in the centre console ⇒ Fig. 121 to deactivate the system. If the
start/stop system has been deactivated, the indicator lamp in the button lights up.
•Press the button in the centre console again ⇒ Fig. 121 to reactivate the system.
The instrument cluster shows the status of the start/stop system every time the button is
pressed.
If the start/stop system has switched the engine off, it will start again as soon as the system has
been deactivated manually with the button.
Always deactivate the start/stop system manually when driving through water.
Start/stop mode when Adaptive Cruise Control (ACCyf L V D F W L Y e
The engine will be switched off after the Adaptive Cruise Control (ACCyf K D V E U R X J K W W K H Y H K L F O H W R D
standstill via an active braking intervention ⇒ Adaptive Cruise Control (ACCyf.
m/k/a995MKVehicles with DSG dual clutch gearbox: when the Adaptive Cruise Control
(ACCyf L V D F W L Y H W K H ' 6 G dual clutch gearbox can shift into coasting mode and the engine can be
switched off with the engine-off coasting function.
In the following instances, the engine will restart when the Adaptive Cruise Control (ACCyf L V D F W L Y H :
•If the accelerator is depressed.
•When the Adaptive Cruise Control (ACCyf K D V U H V X P H G V S H H G D Q G D X W R P D W L F G L V W D Q F H F R Q W U R O .
•If the vehicle ahead has moved on.
•If the Adaptive Cruise Control (ACCyf L V G H D F W L Y D W H G D Q G W K H Y H K L F O H G U L Y L Q J L Q I U R Q W P R Y H G D Z D \ .
Troubleshooting
The engine stop function may be deactivated if the temperature is above around 38°C (100°Fyf .
In some cases, it may be necessary to restart the engine manually. Follow any
corresponding messages on the instrument cluster display.
The start/stop function is activated automatically if the Eco driving profile is selected on
vehicles with driving profile selection ⇒ Driving profile selection and 4MOTION Active Control.
Always deactivate the start/stop system manually when driving through water.
Manual gearbox: selecting a gear
®
Never switch off the engine or the ignition while the vehicle is in motion. This can lead to a
loss of vehicle control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. That is why more
pressure on the brake pedal is needed to brake the vehicle when the engine is
switched off.
•The power steering will not work when the engine is not running. More power is
needed to steer the vehicle when the engine is switched off.
•When the ignition is switched off, the steering lock may activate and you will no longer
be able to steer the vehicle.
•The start/stop system must be deactivated if work is to be carried out in the engine
compartment.
WARNING
If the start/stop system is used in very high outside temperatures over a long period, the
12-volt vehicle battery can be damaged.
NOTICE
Page 145 of 341

DSG dual clutch gearbox
Function of the DSG dual clutch gearbox
Description
The vehicle is equipped with a DSG dual clutch gearbox.
The DSG dual clutch gearbox is a gearbox which uses dual-clutch technology to change gear
automatically. It uses a dual clutch and two gear train halves to enable very fast gear changes with
no loss of torque. The DSG dual clutch gearbox thus combines the performance and economy of a
manual gearbox with the comfort and convenience of a conventional automatic transmission.
Function
When driving, engine power is transferred to the drive axle via the gearbox. In order to change
gears, the power transmission between the engine and the gearbox has to be interrupted. This is
what the clutch is for.
With the DSG dual clutch system with its two gear train halves, the engine power is always
connected to one gear train half when driving. Before a gear change, the next higher or lower gear
is already preselected in the load-free second gear train half. The clutch on the non-driven gear is
closed and the other is opened at the same time. This is what makes very fast gear changes
possible.
Thanks to its design, the DSG dual clutch gearbox is more efficient than an automatic gearbox.
Whereas in an automatic gearbox the torque converter is constantly in use, in the DSG dual clutch
system the clutch can be opened at idling speed, thus saving fuel. Thanks to its efficiency, low
weight and intelligent control system, the DSG dual clutch system usually enables fuel
consumption equal to or lower than a manual gearbox.
However, just like the manual gearbox, the clutch in the DSG dual clutch gearbox is subject to
wear. Regular maintenance is necessary depending on the type of dual clutch gearbox DSG;
further information ⇒ Scope of service. In the event of a fault in one gear train half, the DSG dual
clutch gearbox also allows one gear train half to be deactivated and the journey to be continued
using the other gear train half ⇒ Troubleshooting. If this happens, have the system checked as
soon as possible by a qualified workshop.
DSG dual clutch gearbox: selecting a gear
Fig. 123 Left-hand drive vehicles: selector lever for DSG dual clutch gearbox with lock button
(arrowyf 7 K H F R Q W U R O V D U H P L U U R U H G I R U U L J K W K D Q G G U L Y H Y H K L F O H s
When the ignition is switched on, the selected position or gearbox programme is displayed in the
instrument cluster display.
Instrument cluster display
Serious damage to the clutch and gearbox can occur if the gear stick on the manual
gearbox is shifted to too low a gear when travelling at high speeds or at high revs. This
also applies if the clutch remains depressed and the gears do not engage.
NOTICE
Please note the following to help avoid damage and premature wear:
•Do not rest your hand on the gear lever when driving. The pressure from your hand is
passed onto the selector forks in the gearbox.
•Ensure that the vehicle has come to a full stop before engaging reverse gear.
•Always fully depress the clutch pedal when changing gear.
•Do not hold the vehicle by riding the clutch on a hill with the engine running.
NOTICE
®
®
®
®
®
®
®
®
®
®
®
®
®
Page 146 of 341

Selector lever positionDisplay
PP
RR
NN
D/SE, D or S ⇒ Driving profile selection and
4MOTION Active Control
Tiptronic gateM ⇒ Changing gear using Tiptronic
– Parking lock
The drive wheels are locked mechanically. Select only when the vehicle is stationary. To disengage
this selector lever position while the ignition is switched on, depress the brake pedal and press the
lock button in the selector lever.
– Reverse gear
Reverse gear is selected. Select only when the vehicle is stationary.
– Neutral
The gearbox is in the neutral position. No force is transmitted to the wheels and the braking effect
of the engine is not available.
– Standard forward driving position
Position : Normal programme.
All forward gears are shifted up and down automatically. The timing of the gear shift is determined
by the engine load, your individual driving style and the speed of the vehicle.
Position : Sport programme.
The forward gears are automatically changed up later and down earlier than in selector lever
position D. This exploits the engine’s full power. The timing of the gear shift is determined by the
engine load, your individual driving style and the speed of the vehicle.
– Changing driving modes
The change between positions D and S is carried out by tapping the selector lever once to the rear
out of selector lever position D/S⇒ Fig. 123. The selector lever will always return to selector lever
position D/S.
Using this function it is possible to access the Tiptronic option from both the Sport programme S
and from the Normal programme D⇒ Changing gear using Tiptronic.
Selector lever lock
The selector lever lock in selector lever position P or N prevents gears from being engaged
unintentionally, which would cause the vehicle to move.
To release the selector lever lock, switch on the ignition and press the brake pedal. Then press the
lock button in the selector lever handle in the direction of the arrow ⇒ Fig. 123.
The selector lever lock is not engaged if the selector lever is moved quickly through position N, e.g.
when shifting from reverse to D/S. This makes it possible, for instance, to rock the vehicle
backwards and forwards if it is stuck in snow or mud. The selector lever lock engages automatically
if the brake pedal is not depressed and the lever is in position N for more than approximately
1 second and the vehicle is travelling no faster than approximately 5 km/h (3 mphyf .
Page 148 of 341

•Gently push the selector lever forwards ⊕ or back ㊀ to shift gear up or down ⇒ Fig. 124.
When moving the selector lever in the Tiptronic gate, do not press the lock button on the selector
lever.
Operating Tiptronic with the paddles
•Pull the right paddle ⇒ Fig. 125 towards the steering wheel to change up a gear.
•Pull the left paddle towards the steering wheel to change down a gear.
•To leave Tiptronic mode, pull the right paddle towards the steering wheel for approximately one
second.
Tiptronic is automatically deactivated if the selector paddles are not operated for some time and the
selector lever is not in the Tiptronic gate.
Driving with DSG dual clutch gearbox
The gearbox changes the forward gears up and down automatically.
Driving down hills
The steeper the gradient, the lower the gear you will need. Lower gears increase the braking effect
of the engine. Never allow the vehicle to roll down mountains or hills in the neutral position N.
•Reduce your speed.
•Push the selector lever from position D/S to the right into the Tiptronic gate ⇒ Changing gear
using Tiptronic.
•Gently push the selector lever to the rear to change down gear.
•OR: shift down using the paddles on the steering wheel ⇒ Changing gear using Tiptronic.
Stopping and pulling away on an uphill gradient
The steeper the uphill gradient, the lower the gear you will need.
If you wish to stop the vehicle or pull away when driving uphill you should use the Auto Hold
function ⇒ Electronic parking brake.
When you stop the vehicle on an incline and the vehicle remains in gear, the vehicle must always
be prevented from rolling by depressing the brake pedal or by applying the electronic parking brake.
The brake pedal or the electronic parking brake should not be released until you pull away ⇒.
Coasting with DSG dual clutch gearbox
In coasting mode, the momentum of the vehicle can be used to save fuel in conjunction with a
foresighted driving style. With the engine-off coasting function, the engine is not just disengaged,
but is also switched off. The engine no longer brakes the vehicle – the vehicle can roll for a longer
distance. The function is available only in the selector lever position D/S and at speeds of
approximately 30 – 130 km/h (18 mph – 80 mphyf .
An automatic engine start may take place in order to ensure reliable engine restarting and to
guarantee the power supply of the vehicle electrical system.
Triggering coasting
•Select the Eco driving profile from the driving profile selection menu ⇒ Driving profile selection
and 4MOTION Active Control.
•Remove your foot from accelerator pedal. The engine is disengaged and runs in coasting mode.
The vehicle rolls without the braking effect of the engine. The engine is automatically switched
off on vehicles with engine-off coasting function.
Cancelling coasting mode
•Depress the brake pedal briefly.
•OR: depress the accelerator or brake pedal briefly.
•OR: pull a paddle towards the steering wheel.
•OR: press the selector lever to the Tiptronic position.
Kickdown
The kick down function enables maximum acceleration in the selector lever position D/S or in the
Tiptronic position.
•When accelerating, the gearbox automatically shifts up to the next gear shortly before
the maximum permitted engine speed is reached.
•When shifting down a gear manually, the gearbox will not change gear until the engine
can no longer be overrevved.
NOTICE
®
®
Page 150 of 341

Fig. 126 Removing the cover of the gearshift gate.
Fig. 127 Unlocking the selector lever lock manually.
Warning and indicator lamps in the instrument cluster
The indicator lamps light up.
Brake pedal not depressed. Fully depress the brake pedal. Also see Adaptive Cruise Control
(ACCyf ⇒ Adaptive Cruise Control (ACCyf.Do not drive on! Gearbox fault. Allow the gearbox
to cool down in selector lever position P. If the warning lamp does not go out, do not drive on. Seek
professional assistance. Failure to do so could result in considerable damage to the gearbox.
Brake pedal not depressed, e.g. when trying to engage another position with the selector lever. To
select a position, press the brake pedal. See also electronic parking brake ⇒ Electronic parking
brake.
The indicator lamps flash.
The lock button in the selector lever is not engaged. The vehicle cannot drive off. Engage the
selector lever lock ⇒ Selector lever lock.
Troubleshooting for the selector lever lock
In rare cases, the selector lever lock may not engage in vehicles with a DSG dual clutch
gearbox. The drive is then deactivated to prevent the vehicle from accidentally pulling away. The
indicator lamp flashes and an information message is also displayed. Use the following procedure
to engage the selector lever lock:
•Depress the foot brake and then release it again.
Unlocking the selector lever lock manually
If the power fails in the vehicle (e.g. if the 12-volt battery is flatyf D Q G W K H Y H K L F O H K D V W R E H S X V K H G R U
towed, the selector lever lock must be released manually. Seek professional assistance.
The manual release mechanism is located under the cover of the gearshift gate.
Removing the cover of the gearshift gate
•Switch on the electronic parking brake. If the electronic parking brake cannot be switched on,
the vehicle will have to be prevented from rolling off using other means.
•Switch off the ignition.
•Carefully pull the cover upwards in the area around the selector lever gaiter with connected
electrical wiring ⇒ Fig. 126.
•Pull the cover up and over the selector lever ⇒.
Releasing the selector lever lock manually
Depending on the vehicle equipment, there are two possible manual release mechanism variants.
•Using the flat blade of the screwdriver from the vehicle tool kit, carefully push the release lever
in the direction of the arrow and hold it in this position ⇒ Fig. 126.
•Press the lock button on the front of the selector lever handle and move the selector lever to
position N.
•After manual release, carefully press the cover onto the centre console while ensuring that the
electrical wires are positioned correctly.
•Using the flat blade of the screwdriver from the vehicle tool kit, carefully push the release lever
in the direction of the arrow and hold it in this position ⇒ Fig. 127.
•Press the lock button on the front of the selector lever handle and move the selector lever to
position N.
®