lock VOLKSWAGEN TIGUAN 2018 Workshop Manual

Switching on the Coming Home function
m/k/a999MKNot in China
•Switch off the ignition.
•Operate the headlight flasher for approximately one second.
The Coming Home lighting is switched on when the driver door is opened. The switch-off delay
starts when the last vehicle door or the boot lid has been closed.
Switching on the Coming Home function
m/k/a999MKOnly in China
•Switch off the ignition.
The Coming Home lighting is switched on when the light switch is in position and the
rain/light sensor detects that it is dark.
The switch-off delay starts when the last vehicle door or the boot lid has been closed.
Switching off the Coming home function
•Automatically after the set switch-off delay has elapsed.
•OR: automatically if a vehicle door or the boot lid is still open approximately 30 seconds after
switching on.
•OR: turn light switch to position .
•OR: switch on the ignition.
Switching on the Leaving home function
•Unlock the vehicle when the light switch is in position and the rain/light sensor detects
that it is dark.
Switching off the Leaving home function
•Automatically after the switch-off delay.
•OR: lock the vehicle.
•OR: turn light switch to position .
•OR: switch on the ignition.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Headlights
Headlight range control
Fig. 100 Next to steering wheel: headlight range control ①.
Headlight range control can be used to adjust the light cone in the dipped beam to the vehicle load
level. This gives the driver the best visibility possible and means that oncoming traffic will not be
dazzled ⇒.
Depending on the equipment in the vehicle, the headlight range can be adjusted with the control
⇒ Fig. 100 or in the Vehicle settings⇒ Operation and display in the Infotainment system
menu in the Infotainment system.
•Turn the control ⇒ Fig. 100① or the slide control in the Infotainment system to the necessary
position (example of the vehicle's load levelyf:
Setting in the
Infotainment
system
Setting with
the control
Setting with
the control
with sports
running gear
Front seats occupied and luggage compartment
empty.
ayf
ayf

•If the dynamic cornering light has been deactivated.
•If travel mode is activated ⇒ Switching over headlights for driving abroad (travel modeyf.
•When the Eco driving profile is selected in vehicles with driving profile selection ⇒ Driving 
profile selection and 4MOTION Active Control.
Interior lighting
Instrument and switch lighting
The brightness of the instrument and switch lighting and the basic brightness level of the Head-up
Display ⇒ Instrument cluster can be adjusted in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system.
The brightness setting is automatically adjusted to the changing light conditions in the vehicle.
When the light switch is in position , a sensor will switch the dipped beam and the lighting
in the instruments and switches on and off automatically depending on the ambient brightness
level.
When the light is switched off and the ignition switched on, the dash panel lighting (indicators
and scalesyfLVVZLWFKHGRQ$VWKHDPELHQWOLJKWEHFRPHVORZHUWKHOLJKWLQJRIWKHVHVFDOHVLV
automatically reduced and may be switched off entirely. This function is intended to remind the
driver to switch on the dipped beam in good time, i.e. when driving through tunnels.
Interior lights, reading lights, background lighting
Press the corresponding button:
Switches the front interior lights on or off.Switches the rear interior lights on or off.
The interior lights are switched on automatically when the vehicle is unlocked, a door is
opened or the vehicle key is removed from the ignition lock.Switches the reading lights on or
off.
Stowage compartment and luggage compartment lights
A light will be switched on and off automatically when the stowage compartment on the front
passenger side, or the boot lid, is opened or closed.
Background lighting
Depending on the equipment level, the background lighting provides indirect light in the various
areas of the vehicle interior.
The footwell and, where applicable, the closed blind of the glass roof may also be illuminated.
The brightness of the background lighting can be adjusted in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system.
The lights go out when the vehicle is locked or after a delay of a few minutes when the
vehicle key is removed from the ignition lock. This prevents the 12-volt battery from discharging.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Visibility
Wipers
Operating the wiper lever
Fig. 101 On the steering column, right: operating the front windscreen wipers.

Troubleshooting
Washer fluid level too low. Fill up the washer fluid reservoir as soon as possible ⇒ Washer 
fluid.Fault in the rain/light sensor. Switch the ignition on and off. If the indicator lamp still lights
up permanently after you switch the ignition back on, seek expert assistance.Fault in
windscreen wipers. Switch the ignition on and off. If the indicator lamp still lights up permanently
after you switch the ignition back on, seek expert assistance.
Changes in the response of the rain/light sensor
Possible causes for faults and misinterpretations relating to the sensitive surface of the rain/light
sensor ⇒ Vehicle overviews include:
•Damaged wiper blades: a film of water or smears caused by damaged wiper blades can
increase the time the wipers are switched on, can shorten the length of the intervals between
wipes or cause the wipers to run quickly and continuously.
•Insects: insects hitting the windscreen surface can cause the wipers to be activated.
•Salt deposits: in winter, salt deposits on the windscreen can cause the wipers to continue to
wipe the windscreen when it is almost dry.
•Soiling: dry dust, wax, windscreen coatings (lotus effectyfRUGHWHUJHQWGHSRVLWVIURPDQ
automatic car washyfFDQFDXVHWKHUDLQOLJKWVHQVRUWREHFRPHOHVVVHQVLWLYHDQGUHDFWWRR
slowly, or prevent it from reacting at all. Clean the sensitive surface of the rain/light sensor
⇒ Caring for and cleaning the vehicle exterior at regular intervals and inspect the wiper blades
for damage.
•Crack in the windscreen: a wipe cycle will be triggered if the rain/light sensor is on when the
windscreen is impacted by a stone. The rain/light sensor will then register the reduction in
sensitivity of the surfaces and adjust accordingly. The size of the crack can affect the way in
which the rain/light sensor activates the wipers.
We recommend that you use an alcohol-based glass cleaner to remove wax and polish.
The wipers will try to wipe away any obstacles that are on the windscreen. The wipers will
stop moving if the obstacle blocks their path. Remove the obstacle and switch the wipers back on
again.
Mirrors
Introduction
This chapter contains information on the followingsubjects:
⇒ Interior mirror
⇒ Exterior mirrors
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust
driving style accordingly.
For safety reasons it is important that the driver positions the exterior and interior mirrors correctly
before starting a journey ⇒.
Looking in the exterior mirrors and the interior mirror does not allow the driver to see the entire side
and rear area of the vehicle. The area that cannot be seen is known as the blind spot. There may
be objects and other road users in the blind spot.
Adjusting the exterior and interior mirrors while driving may cause the driver to become
distracted. This can lead to accidents and serious injuries.
•Exterior and interior mirrors should only be adjusted when the vehicle is stationary.
•When parking, changing lane, or performing an overtaking or turning manoeuvre,
always pay careful attention to the area around the vehicle as objects and other road
users may be located in the blind spot.
•Always ensure that the mirrors are positioned correctly and that the rear view is not
restricted by ice, snow, condensation or any other objects.
WARNING
If you estimate the distance from traffic behind you incorrectly, you can cause accidents
and serious injuries.
•Curved mirrors (convex or asphericyfHQODUJHWKHILHOGRIYLVLRQDQGFDQPDNHREMHFWVLQ
the mirror seem smaller and further away than they actually are.
•Using curved mirrors to estimate the distance from other vehicles behind you when
changing lanes can provide inaccurate results and can lead to accidents and severe
injuries.
•Whenever possible, use the interior mirror to check the exact distance between your
vehicle and following traffic or other objects.
•Ensure that you have a good view to the rear of the vehicle.
WARNING

Manual anti-dazzle interior mirror
•Basic position: the lever on the lower part of the mirror is pointing towards the windscreen.
•Pull the lever to the back to select the anti-dazzle function ⇒ Fig. 105.
Exterior mirrors
Fig. 106 In the driver door: rotary knob for the exterior mirrors.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Switch on the ignition.
•Turn the rotary knob in the driver door to the desired symbol ⇒ Fig. 106.
•Press the rotary knob in the direction of the arrows to the front, rear, right or left in order to
adjust the exterior mirror.
Fold exterior mirrors into the body electrically ⇒.Switch on the exterior mirror heating.
The exterior mirror heating heats only at ambient temperatures below +20°C (+68°FyfDQGLQLWLDOO\
with the highest setting. Heating takes place dependent on the ambient temperature after around
two minutes.Adjust the left-hand exterior mirror.Adjust the right-hand exterior mirror.Neutral
position. The exterior mirror cannot be adjusted and all functions are switched off.
Activating the exterior mirror functions
•Activate the corresponding exterior menu function in the displayed menu.
Synchronised mirror adjustment
The synchronous mirror adjustment function simultaneously adjusts the right exterior mirror when
the left exterior mirror is adjusted.
•Turn the rotary knob to position .
•Adjust the left-hand exterior mirror. The right-hand exterior mirror will be adjusted at the same
time (synchronisedyf.
•If necessary, correct the settings for the right-hand exterior mirror: move the rotary knob to
position and adjust the right exterior mirror.
Folding in the exterior mirrors while parking
The exterior mirrors fold in and out automatically when the vehicle is locked and unlocked from
outside. For this purpose, the rotary knob must be in the position , , or .
If the rotary knob for the electrically adjustable exterior mirrors is in the position , the exterior
mirrors will remain folded in.
Storing and activating front passenger exterior mirror settings for
reversing
•Select a valid vehicle key to which you wish to assign the setting.
•Unlock the vehicle with this vehicle key.
•Apply the electronic parking brake.
•Switch on the ignition.
•Put the gearbox in neutral position.
•Select reverse gear.
•Adjust the front passenger exterior mirror so that you can see the kerb area, for example.
•The settings for the mirror position will be saved automatically and assigned to the vehicle key.
•Turn the rotary knob for the exterior mirrors to position .
The illuminated display from a mobile navigation device can lead to functional impairment
of the interior automatic anti-dazzle mirror and cause accidents or serious injuries.
•You may not be able to precisely determine the distance from vehicles travelling
behind you or from other objects if the automatic anti-dazzle function is impaired.
WARNING

– Switches Air Care on and off ⇒ Air Care Climatronic.
– Locks the rear temperature selectors ⇒ Rear controls.
– Opens the auxiliary heater menu ⇒ Auxiliary heater and ventilation.
– Switches windscreen heating on and off ⇒ Windscreen heating.
– Switches steering wheel heating on and off ⇒ Steering wheel heating.
– Switches the seat heating on and off ⇒ Seat heating.
– General settings submenu
Automatic air recirculation – Switches automatic air recirculation mode on and off ⇒ Air 
recirculation mode.
Automatic auxiliary heater – Allows or prevents auxiliary heating ⇒ Fuel and emission 
control.
Automatic windscreen heating – Switches automatic windscreen heating on and off
⇒ Windscreen heating.
– Submenu for air conditioning settings
– Adjusts the blower speed.
– Switches cooling system on and off.
– Air distribution to the upper body via the vents in the dash panel.
– Air distribution to footwell.
– Air distribution to the windscreen.
– Switches air recirculation mode on and off.
Presettings – submenu for presettings
– Switches automatic mode on.
– Switches maximum cooling output on or off.
– Switches the defrost function on or off.
– Display for manual control of the cooling system.
Air conditioning profiles
Air con. profile – Adjusts the blower speed in mode.
Rear controls
Fig. 111 In the rear centre console: controls for the rear seats.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Temperature
•Press the and ⇒ Fig. 111 buttons to set the temperature.
Setting the temperature using the Infotainment system
•Press the button on the control panel.
•Touch the function button for the temperature for the rear row of seats.
•Touch the and function buttons to set the temperature.
The display now shows the set temperature.

The auxiliary heater and ventilation
system allows the vehicle interior to be
heated in winter and ventilated in
summer. Operation of the system
allows ice, condensation and a thin
covering of snow to be cleared from the
windscreen. The auxiliary heater is
supplied with fuel from the vehicle fuel
tank and can be operated when the
vehicle is stationary with the ignition
switched off. The auxiliary ventilation
system is supplied with power by the
12-volt vehicle battery.
Auxiliary heater exhaust system
The emissions produced by the auxiliary heater are removed via an exhaust pipe fitted underneath
the vehicle. The exhaust pipe must not be blocked by snow, mud or other objects.
Switching the auxiliary heater and auxiliary ventilation on and off
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The auxiliary heating can be operated only when the ignition is switched off. If the ignition is
switched on while the auxiliary heater is working, the auxiliary heater continues to run to provide
additional heat.
Switching on the auxiliary heater
•Press the immediate heat button on the control panel ⇒ Front controls.
•Press the button on the remote control ⇒ Remote control.
•Program a departure time ⇒ Programming the auxiliary heater and auxiliary ventilation.
The auxiliary heater heats up the vehicle interior to a temperature of at least 22°C.
The auxiliary heater will not switch on if the 12-volt vehicle battery has a low charge level or the fuel
tank is empty.
Switching off the auxiliary heater manually
•Press the immediate heat button on the control panel ⇒ Front controls.
•Press the button on the remote control ⇒ Remote control.
•Touch the function button in the Infotainment system ⇒ Programming the auxiliary heater 
and auxiliary ventilation.
Auxiliary heater switches off automatically
•When the programmed departure time is reached, or after the programmed operating period
has elapsed ⇒ Programming the auxiliary heater and auxiliary ventilation.
•If the indicator lamp or lights up (fuel gaugeyf ⇒ Fuel gauge.
•If the charge level of the 12-volt vehicle battery is too low ⇒ 12-volt vehicle battery.
The fumes from the auxiliary heater contain among other things carbon monoxide, which
is an odourless and colourless poisonous gas. Carbon monoxide can cause people to
lose consciousness. It can also cause death.
•Never start or run the auxiliary heater in unventilated or closed rooms.
•Never programme the auxiliary heater so that it is switched on and run in unventilated
or enclosed spaces.
WARNING
Parts of the auxiliary heater exhaust system become very hot. This can cause fires.
•Park the vehicle so that no part of the exhaust system can come into contact with any
inflammable material underneath the vehicle, e.g. dry grass.
WARNING
Do not place any food, medicine or any other temperature-sensitive items in front of the
vents. Heat-sensitive food, medicine and other items could be either damaged or rendered
useless.
NOTICE

Driving through water on roads
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Please follow these rules to help prevent damage to your vehicle when driving through water, for
example if the road is flooded:
•Check the depth of the water before driving through it. The water level must be no higher than
the lower edge of the vehicle body ⇒.
•Do not drive faster than walking speed.
•Never stop the vehicle, reverse or switch off the engine while in water.
•Oncoming vehicles will create waves that could increase the water level for your vehicle to such
an extent that it is not safe to drive through the water.
•Always deactivate the start/stop system manually when driving through water ⇒ Start/stop 
system .
Driving with an unlocked or open boot lid can cause serious injuries.
•Always drive with the boot lid closed.
•Always stow all items in the luggage compartment securely. Loose objects can fall out
of the luggage compartment and injure other road users.
•Always drive carefully and ensure that you think ahead.
•Avoid any abrupt or sudden driving and braking manoeuvres as this could cause the
open boot lid to move unpredictably.
•Any objects protruding from the luggage compartment must be marked to ensure that
they are visible to other road users. Comply with legal regulations.
•If items protrude out of the luggage compartment, never use the boot lid to wedge
them into place or hold them in position.
•If you drive with the boot lid open, you must remove any racks and luggage from the
boot lid.
WARNING
Poisonous exhaust fumes could enter the vehicle interior if the boot lid is open. This could
result in loss of consciousness, carbon monoxide poisoning, serious injury and
accidents.
•You should always drive with the boot lid closed in order to prevent poisonous gases
from entering the vehicle.
•If exceptional circumstances require you to drive with an open boot lid, you must do
the following to reduce the amount of poisonous exhaust fumes that could enter into
the vehicle:
- Close all windows and the glass roof.
- Switch off the air recirculation mode of the heating and fresh air system or
switch off the air conditioning system.
- Open all vents in the dash panel.
- Switch the blowers for the heating and fresh air system, or for the air
conditioning system, to the highest setting.
WARNING
The vehicle height, and possibly the length, are different when the boot lid is open.
NOTICE

Warning lights and text messages are shown on the instrument cluster display. These warnings
may be accompanied by acoustic signals.
Front brake pads worn. Go to a qualified workshop immediately. All brake pads should be
checked and renewed as necessary.
Malfunction in the brake system
A brake circuit may have failed if you have to reduce speed and the vehicle does not brake as
normal (sudden increase in braking distanceyf7KLVLVLQGLFDWHGE\WKHZDUQLQJODPS and in
some cases by a text message. Go to the nearest qualified workshop immediately to have the fault
corrected. Drive at low speed when doing this and anticipate much longer braking distances and an
increase in the pressure required on the pedal.
Starting and stopping the engine
Introduction
This chapter contains information on the followingsubjects:
⇒ Ignition lock
⇒ Starter button
⇒ Starting the engine
⇒ Stopping the engine
⇒ Electronic immobiliser
⇒ Troubleshooting
Push-starting or tow-starting
For technical reasons, your vehicle must not be push-started or tow-started. Use jump leads to
start the engine instead ⇒ Jump starting.
Ignition lock
Switching the engine off while the vehicle is moving makes it more difficult to stop the
vehicle. This can lead to loss of control of the vehicle and to accidents and severe injuries.
•Braking and steering support systems, the airbag system, the belt tensioners and other
items of safety equipment in the vehicle are only active when the engine is running.
•Never switch the engine or ignition off while the vehicle is in motion.
WARNING
The risk of serious injury can be reduced with the engine running or when starting the
engine.
•Never start or run the engine in unventilated or closed rooms. The exhaust fumes
contain carbon monoxide, an odourless and colourless toxic gas. Carbon monoxide
can cause people to lose consciousness. It can also cause death.
•Never start or run the engine if oil, fuel or any other highly flammable fluids are under
or near the vehicle, or are leaking out of the vehicle, e.g. as the result of damage.
•Never leave the vehicle unattended with the engine running, particularly if a gear or
position has been selected. The vehicle could move suddenly or something
unexpected may happen that may cause damage, fire and serious injuries.
•Never use a start booster. Start boosters may explode and cause the engine to
suddenly run at high revs.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
•Never park the vehicle where parts of the exhaust system can come into contact with
inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt
fuel.
•Never apply additional underseal or anti-corrosion coatings to the exhaust pipes,
catalytic converters, heat shields or particulate filter.
WARNING

Fig. 118 To the right of the steering wheel: positions of the vehicle key in the ignition lock.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When there is no vehicle key in the ignition lock, the steering column lock can be activated.
Vehicle key positions ⇒ Fig. 118
Ignition switched off. The vehicle key can be removed.
Ignition switched on. The steering lock can be released. The diesel engine is pre-heated
and the yellow indicator lamp lights up yellow.
Depress the brake pedal when the indicator lamp lights up green. Start the engine.
Release the vehicle key as soon as the engine starts. Once released, the vehicle key moves
back to position ⇒ Fig. 118①.
m/k/a995MKDepending on the market, in vehicles with a DSG dual clutch gearbox: If
you cannot remove the vehicle key from the ignition lock when the vehicle is stationary, move the
selector lever to position P. If necessary, press the lock button in the selector lever and then
release it.
Starter button
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The starter button replaces the ignition
lock (Press & Driveyf.
Fig. 119 In the lower section of the centre console: starter button for starting the engine.
The starter button is used to start the vehicle (Press & Driveyf.
The vehicle can be activated only if there is a valid vehicle key in the vehicle.
When leaving the vehicle, the electronic steering column lock will be activated when the ignition is
switched off and the driver door is opened ⇒ Steering.
Switching the ignition on and off
Press the starter button once without depressing the brake or clutch pedals ⇒.
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
•Always take all vehicle keys with you every time you leave the vehicle. The engine can
be started and electrical equipment such as the window controls can be operated. This
can cause serious injury.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. They could become trapped in the vehicle in an emergency and may
not be able to get themselves to safety. For example, locked vehicles may be subjected
to very high or very low temperatures depending on the season. This can cause
serious injuries and illness or fatalities, especially among small children.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering column lock may be activated and you will no longer be able to steer the
vehicle.
•The key bit in the vehicle key needs to be folded out fully and locked in position.
•Only attach light objects weighing under 100 g to the vehicle key.
WARNING
The 12-volt vehicle battery may run down and prevent the motor from restarting if the
ignition is switched on while the engine is switched off.
•Always switch off the ignition before leaving the vehicle.
NOTICE

Automatic ignition switch-off
The ignition switches off automatically after a short time if the driver moves away from the vehicle
with the vehicle key when the ignition is switched on. If the dipped beam headlights were switched
on at the time, the side lights will remain switched on for approximately 30 minutes. The side lights
can be switched off manually ⇒ Lights or by locking the vehicle ⇒ Central and manual locking.
Once the vehicle detects that the driver is absent when the engine stop is active, the ignition will
switched off automatically after a certain period of time.
Automatic ignition switch-off in vehicles with a start/stop system
When all the following conditions are fulfilled at the same time, the vehicle ignition will be switched
off automatically when engine stop is active and when the vehicle is stationary:
•The driver removes their seat belt.
•No pedals are depressed.
•The driver door is opened.
If the ignition is deactivated automatically while the dipped beam headlights are switched on ,
the side lights remain switched on for around 30 minutes.
The side lights can be switched off manually or will go off when the vehicle is locked.
Engine restart function
If no valid vehicle key is detected in the vehicle interior once the engine has been switched off, the
engine can be restarted within approximately 5 seconds. A corresponding message appears on the
instrument cluster display.
After this time, the engine cannot be re-started without a valid vehicle key in the vehicle interior.
Before leaving the vehicle, always switch off the ignition manually and observe any
information shown in the instrument cluster display.
Leaving the vehicle stationary for long periods with the ignition switched on can discharge
the 12-volt vehicle battery so that the engine can no longer be started.
The engine cannot, for example, be started with the starter button if the button cell in the
vehicle key is weak or flat. In this case, use the emergency start function ⇒ Emergency start 
function.
Starting the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•m/k/a995MKVehicles with ignition lock: Turn the vehicle key to position ⇒ Fig. 118①.
The ignition is switched on.
•m/k/a995MKVehicles with a starter button: Press the starter button once. The ignition is
switched on.
•m/k/a995MK Vehicles with a diesel engine: During the diesel engine preheating phase,
the indicator lamp in the instrument cluster lights up.
•Depress and hold the brake pedal until the electronic parking brake has been switched off.
•m/k/a995MKVehicles with manual gearbox: fully depress the clutch pedal and hold it
until the engine has been started. Move the gear lever to neutral position.
•m/k/a995MKVehicles with DSG dual clutch gearbox: move the selector lever to
position P or N.
Unintentional vehicle movements can cause serious injury.
•Do not depress the brake or clutch pedal when switching on the ignition as the engine
will then start immediately.
WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
•Always take all vehicle keys with you every time you leave the vehicle. Children or third
parties could lock the vehicle, start the engine, switch on the ignition or operate
electrical equipment such as the electric windows.
WARNING