key VOLKSWAGEN TRANSPORTER 2015 Owner´s Manual

Checklist (Continued)
-Insurance documents
-Camping and travel guides
./ Inform yourself about the peculiarities of any foreign country you plan to visit, such as driving speed limits and required papers .
./ Check the cooking gas supply and change the bottle if necessary.
Actions to take during thunderstorms
ro First read and observe the introductory information given on page 252.
Checklist
Take the following actions before an impending storm:
./ Close the pop-up roof .
./ Retract the awning completely.
Winter conditions
r-f"'n First read and observe the introductory information given on page 252.
When parked at a camping site
• Engage a gear and place chocks against the wheels to prevent the vehicle rolling away.
• Release the handbrake so that it does not freeze.
• Do not lay power cables on the ground as they could freeze to the ground.
• Keep the ground under the vehicle free of ob-structions so that the exhaust from the supplemen-tary heating system can escape.
Ventilation
High humidity levels in the vehicle can be reduced by using a commercially available fan.
Cleaning cupboards, cooker and sink
r-f"'n First read and observe the Introductory L-la.U Information given on page 252.
Cleaning the cupboards
Clean the surfaces of the kitchen unit and cup-boards with commercially available non-abrasive cleaning agents => ./ Fill up with fresh water.
./ Drain the waste water tank.
./ Check the vehicle toolkit.
./ Take a mains cable and cable reel on board so you can use the 230-volt electrical feed.
./ Disconnect the 230-volt electrical feed.
./ Wait out the storm while remaining inside the vehicle.
Additional information:
• Read and observe the information under the in-dex keyword "Winter conditions".
CD
In very cold weather the fresh and waste water systems should be emptied to prevent them from becoming damaged If the vehicle Is not to be kept heated continuously or Is only to be
used for short periods. Stubborn stains can be removed with a cloth mois-tened with spirits, alcohol or special plastic cleaner => Equipment, California 253

While driving
Starting the engine, changing gear and parking
Starting and stopping the engine
o::n Introduction
This chapter contains information on the following subjects:
Ignition lock . . ......•........ 258
Starting the engine . . . . . • . • . . . . . . . . 258
Stopping the engine . . . . . . . . . . . . . . . . . . . . . 259
Electronic immobilizer . . . . . . . . . • . . . . . . . . . . 260
Immobilizer display
When a vehicle key is not valid or there is a fault in the system, this will be displayed in the Instrument cluster. The engine cannot be started.
Push-starting or tow-starting
For technical reasons, your vehicle must not be push-started or tow-started. Use jump leads to start the engine instead.
Additional information and warnings:
• Vehicle key set =>page 36
• Changing gear =>page 260
• Braking, stopping and parking =>page 269
• Steering =>page 281
• Pull-away assist systems =>page 282
• Filling the tank =>page 340
• Fuel =>page 343
• Manual opening and dosing =>page 413
• Jump starting =>page 443
• Tow-starting and towing =>page 446
A WARNING
Switching the engine off while the vehicle Is moving makes it more difficult to stop the ve-hicle. This can lead to loss of control of the vehicle and to accidents and severe Injuries.
• Braking and steering support systems, the alrbag system, the belt tens loners and other items of safety equipment in the vehicle are only active when the engine is running.
A WARNING (Continued)
• The engine should only be switched off when the vehicle Is stationary.
A WARNING
The risk of serious Injury can be reduced with the engine running or when starting the en-glne.
• Never start or run the engine In unventlla-ted or closed spaces. The exhaust fumes contain carbon monoxide, an odourless and colourless toxic gas. Carbon monoxide can cause people to lose consciousness. it can also cause death.
• Never start or run the engine if oil, fuel or any other highly flammable fluids are under or near the vehicle, or are leaking out of the vehicle, e.g. as the result of damage.
• Never leave the vehicle unattended with the engine running, particularly if a gear or driving mode has been selected. The vehicle could move suddenly or something unexpec-ted may happen that may cause damage, fire and serious Injuries.
• Never use a start booster. Start boosters may explode and cause the engine to sud-denly run at high revs.
A WARNING
The components of the exhaust system be-come very hot. This can cause fires and sari-ous Injuries.
• Never park the vehicle where parts of the exhaust system can come Into contact with Inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, split fuel.
• Never apply additional undersea! or anti-corrosion coatings to the exhaust pipes, cat-a lytic converters or heat shields.
Starting the engine, changing gear and parking I 257

Ignition lock
Fig. 217 Positions of the vehicle key in the ignition lock .
.--m First read and observe the introductory Information and safety warnings & on page 257.
The steering lock can be activated when there is no vehicle key in the ignition lock.
Vehicle key positions :) Fig. 217
@ Ignition switched off. The vehicle key can be removed.
G) Ignition switched on. The steering lock can be released.
® Start the engine. Release the vehicle key as soon as the engine starts. Once released. the vehicle key moves back to position G).
Non-authorised vehicle key
If a non-authorised vehicle key has been inserted in the ignition lock it can be removed as follows:
• Dual clutch gearbox, DSG®: vehicle key cannot be removed from the ignition lock in this position. Press the lock button in the selector lever and re-lease. The vehicle key can be removed.
• Manual gearbox: remove the vehicle key from the ignition lock.
Starting the engine
A WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or Injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. The engine can be started and electrical equipment such as the window controls can be operated. This can cause serious Injury.
• Never leave children or people requiring assistance alone In the vehicle. They could become trapped In the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and Illness or fatalities, espe-cially for small children.
• Never remove the vehicle key from the ig-nition lock when the vehicle Is In motion. The steering lock may be activated and you will no longer be able to steer the vehicle.
m In vehicles with the DSG® dual clutch W gearbox the vehicle key can only be re-moved from the Ignition lock if the selector lever is in position P. If necessary, press the lock button in the selector lever and then release it. ru First read and observe the introductory information and safety warnings & on page 257.
The steps should only be carried out In the specified order.
Step Vehicles with a manual gearbox I Vehicles with dual clutch gearbox DSG ®
1. Press the brake pedal, if required. Keep it held down until stage 5 has been completed.
Fully depress the clutch pedal until the engine I
___
258 I While drivong

0 "' <(
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oc "' N
The steps should only be carried out In the specified order.
Step Vehicles with a manual gearbox I Vehicles with dual clutch gearbox DSG ®
2a. Shift the gear stick to a neutral position. I Shift the selector lever to position P or N.
3. Only vehicles with diesel engines: to preheat the engine, turn the vehicle key to position 217 G). The indicator lamp mr lights up in the instrument cluster.
4. Turn vehicle key to position 217 ®-do not depress accelerator.
5. Release the vehicle key once the engine has started.
6. If the engine does not start, stop the procedure and repeat it after approximately one minute.
7. Release the handbrake if you wish to pull away =>page 269.
A WARNING
Never leave the engine running if you leave the vehicle unattended, particularly not if a gear or driving mode has been selected. The vehicle could move suddenly or something unexpected may happen that may cause damage, fire or serious injuries.
A WARNING
Start boosters may explode or suddenly cause the engine to run at high revs.
• Never use a start booster.
CD
• The starter and the engine could be dam-aged if you attempt to start the engine while the vehicle Is In motion or if the engine is started again immediately after it has been switched off.
Stopping the engine
CD
• When the engine is cold, avoid high engine speeds, driving at full throttle and overloading the engine.
• Do not push-start or tow-start the vehicle. Unburnt fuel can damage the catalytic convert-er.
&-, Do not warm up the engine by running it W while the vehicle is stationary. Instead, pull off as soon as there is good visibility through the win· dows. This helps the engine to reach operating temperature more quickly and reduces emissions.
m Components with a high power consumption L!:J are switched off temporarily when the engine is started.
m When starting from cold, the engine may be a L!:J little noisy for the first few seconds. This is quite normal, and no cause for concern.
m At outside temperatures of less than L!:J +5oC (+41°F), fumes may be detected under a vehicle with a diesel engine if the fuel-powered supplementary heater is switched on. m First read and observe the introductory information and safety warnings & on page 257.
The steps should only be carried out In the specified order.
1. The vehicle must be completely stationary => &.
2. Press the brake pedal. Keep it held down until step 4 has been completed.
3. In vehicles with a dual clutch gearbox DSG®, shift selector lever to position P.
4. Apply the handbrake =>page 269.
5. Turn the vehicle key to position =>Fig. 217 @.
6. In vehicles with a manual gearbox, select the first gear or the reverse gear =>page 263. .,.
Starting the engine, changing gear and parking I 259

A WARNING
Never switch off the engine while the vehicle Is In motion. This can lead to a loss of vehicle control, accidents and serious injuries.
• The alrbags and belt tensioners will not work If the Ignition Is switched off.
• The brake servo will not work when the engine Is switched off. That is why more pressure on the brake pedal is needed to stop the vehicle when the engine Is switched off.
• The power assisted steering will not work when the engine is not running. More power is needed to steer the vehicle when the en-gine Is switched off.
Electronic immobilizer
r-T'n First read and observe the Introductory L-Wl information and safety warnings & on page 257.
The immobilizer helps to prevent the engine from being started and driven with an unauthorised ve-hicle key.
There is a chip in the key. lt automatically deacti-vates the immobilizer when the vehicle key is in-serted into the ignition lock.
The electronic immobilizer is automatically activa-ted when the vehicle key is removed from the igni-tion lock.
Changing gears
CO! Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps ............. . Pedals ... Manual gearbox: selecting a gear ........ .
Dual clutch gearbox DSG® ...... .
DSG® dual clutch gearbox: selecting a gear Changing gear with llptronic ............. .
260 While driving
261 262 263
264
264
266
A WARNING (Continued)
• If the vehicle key is removed from the Igni-tion, the steering lock can activate and you will no longer be able to steer the vehicle.
CD
If the vehicle has been driven at high load for a long period, the engine could overheat when it Is switched off. In order to avoid damage to the engine, allow the engine to run In neutral for approximately two minutes before switching lt off.
m In vehicles with DSG® dual clutch gearbox, W the vehicle key can only be removed from the ignition lock if the selector lever is in position P.
m After the engine is switched off, the radiator W fan in the engine compartment may run on for some minutes, even if the ignition is switched off or the vehicle key has been removed. The radi· ator fan will switch itself off automatically. The engine can only be started using a genuine Volkswagen vehicle key with the correct code. Co-ded vehicle keys are available from a Volkswagen Commercial Vehicles dealership 36.
If a non-authorised vehicle key has been used, the display in the instrument cluster will show SAFE, or Immobilizer active!. The vehicle cannot be used if this occurs.
m The vehicle cannot be operated properly if W you do not have a genuine Volkswagen key. Driving with dual clutch gearbox DSG® 266 Fault in the DSG® dual clutch gearbox . . . . . 267
Gear-change indicator 268

Braking, stopping and parking
COl Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps Handbrake ............................ .
Parking . . . . . . . ............. .
Information on the brakes ................ . Brake support systems .................. .
Switching the TCS on and off ............. .
Brake fluid ............................ .
270 271
272 272
274
276
277
The brake support systems are the anti-lock brake system (ASS), the Brake Assist system (SAS), the electronic differential lock (EDS), the traction control system (TCS) and the Electronic Stability Control (ESC).
Additional information and warnings:
• Towing a trailer 139
• Pull-away assist systems 282
• Wheels and tyres 367
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
Driving with worn brake pads or with a faulty brake system can cause accidents and seri-ous Injuries.
• If the warning lamp 0 lights up either on its own or with a text message In the display of the Instrument cluster, go to a qualified workshop Immediately, have the brake pads checked and any worn brake pads replaced.
A WARNING
Incorrect parking can cause serious Injuries.
• Never remove the vehicle key from the lg-nltlon lock when the vehicle Is In motion. The steering lock may be activated and you will no longer be able to steer or control the vehl-cl e.
A WARNING (Continued)
• Never park the vehicle where parts of the exhaust system can come into contact with inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel.
• Always apply the handbrake when the ve-hicle Is parked.
• Never leave children or people requiring assistance alone In the vehicle. They could release the handbrake, move the selector lev-er or gearshift lever and thus set the vehicle In motion. This can lead to accidents and se-rious injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. The engine can be started and electrical equipment such as the window controls can be used which could cause serious injury.
• Never leave children or people requiring assistance alone in the vehicle. They could become trapped in the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and illness or fatalities, espe-cially for small children.
CD
• To avoid unintentional movement when parking the vehicle, first apply the handbrake and then remove your foot from the brake ped-al.
• Always take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels can touch the bollards or kerbs.
• Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or exhaust system could be dam-aged.
Starting the engine, changing gear and parking I 269

Parking
r--f"n First read and observe the Introductory L-J.:.lJ information and safety warnings & on page 269.
Please adhere to relevant legislation when stop-ping and parking your vehicle.
Stopping the vehicle
The steps should only be carried out in the speci-fied order.
• Stop the vehicle on a suitable surface &.
• Depress and hold the brake pedal until the en-gine has stopped.
• Apply the handbrake.
• With a DSG® dual clutch gearbox, move the se-lector lever to position P.
• Switch off the engine and take your foot off the brake pedal.
• Remove the vehicle key from the ignition lock.
• Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
• With a manual gearbox, select the first gear for flat ground and uphill inclines, or the reverse gear for downhill inclines, and then release the clutch pedal 263.
• Please ensure that all occupants, in particular children, leave the vehicle.
• Take all vehicle keys with you when you leave the vehicle.
• Lock the vehicle.
Additional points for ascending and descending inclines
Before switching off the engine, turn the steering wheel so that the front wheels will roll against the kerb if the parked vehicle starts to move.
• When facing downhill, turn the wheels so that they face the kerb.
• When facing uphill, turn the wheels so that they face the centre of the road.
Information on the brakes
r--f"n First read and observe the Introductory L-J.:.lJ information and safety warnings & on page 269.
New brake pads cannot generate the full braking effect during the first 200 to 300 km and must first be "run in" &. However, you can compensate for
2721 While driv1ng
A WARNING
The components of the exhaust system be-come very hot. This can cause fires and seri-ous Injuries.
• Never park the vehicle where parts of the exhaust system can come Into contact with any Inflammable material underneath the ve-hicle, e.g. undergrowth, leaves, dry grass, split fuel.
CD
• To avoid unintentional movement when parking the vehicle, first apply the handbrake firmly and then remove your foot from the brake pedal.
• Always take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels can touch the bollards or kerbs.
• Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or exhaust system could be dam-aged.
• If the handbrake Is not applied fully when the vehicle Is stationary and the brake pedal Is released when then selector lever Is in posi-tion P, the vehicle may move a few centimetres forwards or backwards. the slightly reduced braking force by applying more pressure to the brake pedal. During the run-in pe-riod, the braking distance Is longer when the brakes are depressed fully or during emergen-cy braking than with brakes that have been fully run in. In the run-in period, the brakes should not be depressed fully and situations that create a .,.

Saving fuel
1/100 km
-10°C
+20 oc
L----------------tkm 5 15 25 30
en-o11S
Fig. 226 Fuel consumption in litres per 100 km at two different outside temperatures.
r-1"'11 First read and observe the Introductory Information and safety warnings&. on page 278.
By adopting an economical driving style and antici-pating the traffic situation ahead, you can easily re-duce fuel consumption by 10-15%.
Cars use most fuel when accelerating. If you think ahead when driving, you will need to brake less and thus accelerate less. Wherever possible, let the car roll slowly to a stop, for instance when you can see that the next traffic lights are red.
Avoid short journeys
Directly after a cold start, the engine has a very high fuel consumption. The engine reaches its working temperature after a few kilometres, when fuel consumption will return to a normal level.
The engine and catalytic converter need to reach their proper working temperature in order to mini-mise fuel consumption and emissions. The out-side temperature is a key factor.
The different rates of fuel consumption for the same distance at both +20"C (+68"F) and at -10"C (+14"F) are shown in Fig. 226.
Therefore, avoid making too many short journeys and car share whenever possible.
Under the same conditions, the vehicle will use more fuel in winter than in summer.
280 I While dnvmg
Not only is it illegal in some countries to "warm up" the cold engine by running it while the vehicle is stationary, it is also technically unnecessary and a waste of fuel.
Adjust the tyre pressure
The correct tyre pressure reduces rolling resist-ance and therefore also fuel consumption.
Ensure that any new tyres purchased have opti-mum rolling resistance.
Use low viscosity engine oils
Fully synthetic low viscosity engine oils reduce fuel consumption. Low viscosity engine oils decrease frictional resistance in the engine and spread bet-ter and more quickly, especially for cold starts. They are especially effective In vehicles that make alotofshortjourneys.
Always ensure that the engine oil level is correct and that you keep to the service intervals (oil change intervals).
When buying engine oil, always make sure it com-plies with engine oil norms and has been approved by Volkswagen Commercial Vehicles.
Avoid unnecessary loads
Lighter vehicles are more economical and have lower environmental impact. An extra 100 kg, for example, can increase fuel consumption by up to 0.311100 km.
Remove all unnecessary objects and loads from the vehicle.
Remove any unnecessary special equipment and accessories
The more aerodynamic a vehicle, the lower its fuel consumption. Special equipment and accessories, such as roof carriers or bicycle carriers, make the vehicle less aerodynamic.
You should therefore remove any special equip-ment and luggage carriers that are not in use, es-pecially if you are going to be driving at high speeds.

Steering
CJ:n Introduction
This chapter contains information on the following subjects:
Information on steering . . . . . . . . . . . . . . . . . . . 281
Additional information and warnings:
• Starting and stopping the engine 257
• Battery 362
• Tow-starting and towing 446
Information on steering
r--f"n First read and observe the introductory L-la.LI infonmation and safety warnings & on page 281.
Locking the steering wheel
• When the vehicle key has been removed, turn the steering wheel slightly until you hear the lock-ing pin engage.
The steering should be locked every time you leave the vehicle to make il more difficult for the vehicle to be stolen.
Unlocking the steering wheel
• Turn the steering wheel slightly to lake the load off the steering lock mechanism. Hold the steering wheel in this position and tu m the vehicle key clockwise out of position 217 @.
A WARNING
If the power steering is not working, the steering wheel is difficult to turn, which makes it difficult to steer the vehicle.
• The power steering only functions when the engine Is running.
• Never allow the vehicle to roll if the engine is switched off.
• Never remove the vehicle key from the ig-nition lock when the vehicle is in motion. The steering lock may be activated and you will no longer be able to steer the vehicle. Power steering
With power steering, the steering assistance is au-tomatically matched to vehicle speed, the steering wheel torque and the steering wheel angle. The power steering will only function when the engine is running.
You will need considerably more strength than nor-mal to steer the vehicle if lhe power steering is re-duced or has failed completely. Starting the engine, changing gear and parking I 281

• On vehicles with Climatronic: if the temperature inside the vehicle substantially increases or de-creases.
• When the vehicle starts rolling or brake support is required.
• If the voltage of the vehicle battery falls.
Conditions that necessitate a manual key start
The engine has to be started manually with the ve-hicle key in the following conditions:
• If the driver unfastens their seat belt.
• If a vehicle door is opened.
• If the bonnet is opened.
Switching the start/stop system on and off manually
• Press the @ button in the centre console 227.
• If the start/stop system has been deactivated, the indicator lamp in the button lights up.
The engine will start immediately if the vehicle Is In stop mode when the system is switched off man-ually with the @ button.
Hill Hold Assist
r--T'n First read and observe the Introductory L-I=JJ information and safety warnings & on page 282.
A WARNING
The brake servo and the power steering will not function If the engine Is switched off.
• Never allow the vehicle to roll if the engine is switched off.
• The start/stop system must be switched off if work Is to be carried out In the engine compartment.
CD
If the start/stop system Is used in very high outside temperatures over a long period, the vehicle battery can be damaged.
m In some cases. it will be necessary to restart L!J the engine manually with the vehicle key. Fol-low any corresponding messages on the instru-ment cluster display.
m At low speeds, the engine can be started L!J again if it has stalled by immediately pressing the clutch pedal. The Hill Hold Assist function actively
holds the vehicle when pulling away on
an incline.
The Hill Hold Assist function is automatically activated if the following conditions are met
Points 1 to 3 must be fulfilled at the same time·
Manual gearbox DSG® dual clutch gearbox
1. On an incline, the stationary vehicle must be held in position with the footbrake until the vehicle starts moving.
2. The engine is running smoothly.
3. The driver door is closed.
4. Fully depress the clutch pedal and move the gear stick to the first gear position if you want to The driving mode R, D or S has been selected. drive forwards up a hill or to the R position if you want to reverse up a hill.
In order to start moving, remove your foot from To start moving, remove your foot from the brake the brake pedal, then simultaneously release the pedal and press the accelerator immediately. clutch pedal (the clutch engages) and press the The brake will gradually be released as the accelerator. The brake will gradually be re-vehicle pulls away. leased as the clutch Is engaged.
284 I While driving