maintenance and service VOLVO XC60 2018 Owner´s Manual

MAINTENANCE AND SERVICE
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Volvo's service program
To keep the vehicle as safe and reliable as pos- sible, follow the Volvo service schedule speci-fied in the Warranty and Maintenance RecordsInformation booklet.
Volvo recommends having an authorized Volvo workshop perform service and maintenance.Volvo workshops have the staff, service literatureand special tools to guarantee the highest qualityof service.
CAUTION
To ensure the Volvo warranty is not invalida- ted, check and follow the Service and War-ranty Booklet.
IntroductionThe maintenance services contain several checks that require special instruments and tools andtherefore must be performed by a qualified tech-nician. To keep your Volvo in top condition, spec-ify time-tested and proven Genuine Volvo Partsand Accessories.
The Federal Clean Air Act - U.S.
The Federal Clean Air Act requires vehicle manu- facturers to furnish written instructions to the ulti-mate purchaser to assure the proper servicingand function of the components that controlemissions. These services, which are listed in the"Warranty and Service Records Information" booklet, are not covered by the warranty. You willbe required to pay for labor and material used.
Maintenance
Your Volvo passed several major inspections before it was delivered to you, in accordance withVolvo specifications. The maintenance proce-dures outlined in the Warranty and ServiceRecords Information booklet, many of which willpositively affect your vehicle's emissions, shouldbe performed as indicated. It is recommendedthat receipts for vehicle emission maintenance beretained in case questions arise concerningmaintenance. Inspection and maintenance shouldalso be performed anytime a malfunction isobserved or suspected.
Applicable warranties - U.S./Canada
In accordance with applicable U.S. and Canadian regulations, the following list of warranties is pro-vided.
• New Vehicle Limited Warranty
• Parts and Accessories Limited Warranty
• Corrosion Protection Limited Warranty
• Seat Belt and Supplemental Restraint Sys-tems Limited Warranty
• Emission Design and Defect Warranty
• Emission Performance Warranty
These are federal warranties. Other warrantiesare provided as required by state/provincial law.Refer to your separate Warranty and Service Records Information booklet for detailed informa-tion concerning each of the warranties.
Periodic maintenance helps minimize
emissions
NOTE
•
Refer to your Service and Warranty Book- let for a comprehensive service and main-tenance schedule up to 240,000 km(150,000 miles). This program containsinspections and services necessary forthe proper function of your vehicle andincludes components that affect vehicleemissions.
• The Warranty and Service Records Infor-mation booklet also contains detailedinformation concerning the warrantiesthat apply to your vehicle.
On-board Diagnostic SystemOBD II is part of your vehicle's computerized engine management system. It stores diagnosticinformation about your vehicle's emission con-trols. It can light the Check Engine light (MIL) if itdetects an emission control "fault." A "fault" is acomponent or system that is not performingwithin an expected range. A fault may be perma-nent or temporary. OBD II will store a messageabout any fault.

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Emission inspection readiness
How do states use OBD II for emission
inspections?
Many states connect a computer directly to a vehicle's OBD II system. The inspector can thenread "faults." In some states, this type of inspec-tion has replaced the tailpipe emission test.
How can my vehicle fail OBD II emission
inspection?
Your vehicle can fail OBD II emission inspection for any of the following reasons:
• If your Check Engine (MIL) light is lit, yourvehicle may fail inspection.
• If your vehicle's Check Engine light was lit,but went out without any action on your part,OBD II will still have a recorded fault. Yourvehicle may pass or fail, depending on theinspection practices in your area.
• If you had recent service that required dis-connecting the battery, OBD II diagnosticinformation may be incomplete and "notready" for inspection. A vehicle that is notready may fail inspection.
How can I prepare for my next OBD II
emission inspection?
• If your Check Engine (MIL) light is lit - or was lit but went out without service, have your vehicle diagnosed and, if necessary, servicedby a qualified Volvo technician.
• If you recently had service for a lit CheckEngine light, or if you had service thatrequired disconnecting the battery, a periodof driving is necessary to bring the OBD IIsystem to "ready" for inspection. Two half-hour trips of mixed stop-and-go/highwaydriving are typically needed to allow OBD II toreach readiness. Your Volvo retailer can pro-vide you with more information on planning atrip.
• Maintain your vehicle in accordance with yourvehicle's maintenance schedule.
Owner maintenancePeriodic maintenance requirements and intervalsare described in your vehicle's Warranty andService Records Information booklet. The following points can be carried out between the normally scheduled maintenance services.
Each time the car is refueled:
•Check the engine oil level.
• Clean the windshield, windshield wipers, headlights, and taillights.
Monthly:
• Check cold tire pressure in all tires. Inspect the tires for wear.
• Check that engine coolant and other fluidlevels are between the indicated "min" and"max" markings.
• Clean interior glass surfaces with a glasscleaner and soft paper towels.
• Wipe driver information displays with a softcloth.
• Visually inspect battery terminals for corro-sion. Corrosion may indicate a loose terminalconnector, or a battery near the end of itsuseful service life. Consult your Volvo retailerfor additional information.
As needed:
Wash the car, including the undercarriage, to reduce wear that can be caused by a buildup ofdirt, and corrosion that can be caused by salt res-idues. Clean leaves and twigs from air intake vents at the base of the windshield, and from other placeswhere they may collect.
NOTE
Complete service information for qualified technicians is available online for purchase orsubscription at www.volvotechinfo.com.

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Related information
•Vehicle status (p. 576)
• Scheduling service and repairs (p. 576)
• Connecting equipment to the vehicle's data link connector (p. 36)
• Technician certification (p. 37)
• Climate control system service (p. 582)
• Maintenance of the brake system (p. 405)
• Engine compartment overview (p. 583)
Data transfer between vehicle andworkshop over Wi-Fi
Volvo workshops have a designated Wi-Fi net- work for secure data transfer between your vehi-cle and the workshop. Your visit to the workshopwill be easier and more effective when diagnos-tics information and software can be transferredover the workshop's network.
When you arrive at the workshop, your technician can connect your vehicle to the workshop's Wi-Finetwork to perform troubleshooting and down-load software. For this type of communication,the vehicle only connects to the workshop's net-work. The vehicle can only be connected to thedesignated workshop networks, not to any othernetwork, e.g. your home network.
Manual connection to workshop Wi-FiManual connection is usually performed by aservice technician. Because the technician usesthe buttons on your remote key to connect thevehicle, it is important that you bring a key withbuttons when taking the vehicle in to a workshop.Pressing the lock button on the remote key threetimes will connect the vehicle to the workshop'sWi-Fi network. When the car is connected to a Wi-Fi network, the
symbol appears in the center display.
WARNING
The vehicle may not be driven when it is con- nected to the workshop's networks and sys-tems.
Related information
• Handling system updates via Download Cen- ter (p. 575)
• Scheduling service and repairs (p. 576)

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Download Center
With the vehicle connected to the Internet 1
,
updates for a number of the vehicle's systems can be downloaded from the center display.
The Download Center app is
started from the center display and makes it possible to:
• search for and update system software
• update Sensus Navigation
* map data
• download, update and delete apps.
Related information
•
Handling system updates via Download Cen- ter (p. 575)
• Download apps (p. 460)
• Updating apps (p. 461)
• Deleting apps (p. 462)
• Internet-connected vehicle
* (p. 501)
• Navigating in the center display's views(p. 113)
Handling system updates viaDownload Center
System updates are available for infotainment and Internet-related functions and systems in thevehicle. If system software updates are available,they can be downloaded all at once or sepa-rately.
Searching for updateIn order for system updates to be possible, the vehicle must have an Internet connection 2
.
System updates are handled through the
Download
Center app in the center dis-
play's App view. If no search for updates has been performed since the last time the infotain-ment system was started, a search will be initi-ated. No search will begin if a software download is in progress. A number in the
System updatesbutton shows how many updates are available. Tap the button to display a list of updates thatcan be installed in the vehicle. If an update is available, the message
New software updates
available will also be displayed in the center dis-
play's status field.
NOTE
Data downloading can affect other services such as transfer data, e.g. web radio. If theaffect on other services is experienced asproblematic, the download can be interrupted.Alternatively, it may be appropriate to switchoff or cancel other services.
NOTE
An update can be interrupted when the igni- tion is switched off and the vehicle is left. However, the update does not have to be completed before the vehicle is left as theupdate is resumed the next time the vehicle isused.
Updating all system software
–Select Install all at the bottom of the list.
To avoid displaying a list, select
Install all via theSystem updates button.
Updating individual system software
–Select Install to choose the software you
would like to download.
1 There may be a charge for transmitting data over the Internet, depending on your service plan.
2 There may be a charge for transmitting data over the Internet, depending on your service plan.

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Canceling software download
–Tap the checkbox in the activity indicator that replaced the Install button when the down-
load began.
Note that only a download can be cancelled. An installation cannot be cancelled once it hasbegun.
Deactivating the background search for software update
Automatic background searching for softwareupdates is activated as the default factory setting,but the function can be deactivated. 1. Tap
Settings in the center display's Top
view.
2. Tap
SystemDownload Center.
3. Tap to deselect
Auto Software Update.
Related information
• Download Center (p. 575)
• Internet-connected vehicle
* (p. 501)
• Navigating in the center display's views (p. 113)
Vehicle status
The vehicle's general status can be displayed in the center display along with the option to schedule service 3
.
The Car status app is started
from the center display's App view and has four tabs:
•Messages - status messages
•
Status - engine oil level check
•
TPMS - tire inflation pressure check
•
Appointments - appointment information
and vehicle information 3
.
Related information
• Handling messages saved from the instru- ment panel (p. 105)
• Checking and filling engine oil (p. 584)
• Tire pressure monitoring system
* (p. 531)
• Scheduling service and repairs (p. 576)
• Sending vehicle information to the workshop(p. 578)
• Navigating in the center display's views(p. 113)
Scheduling service and repairs4
This service offers a convenient way to schedule service and workshop appoints directly from thevehicle.
When it is time for service, and in certain cases if the vehicle requires repairs, a message will bedisplayed in the instrument panel and at the topof the center display. The time for service isdetermined by how much time has elapsed, thenumber of hours the engine has run, or the dis-tance driven since the last service.
To use the service
• Create a Volvo ID and register the Volvo IDto the vehicle.
• To select a Volvo retailer you would like tocontact, go to www.volvocars.com and log in.
• To send and receive appointment informa-tion, the vehicle must be connected to the Internet 5
.
Book serviceWhen you schedule service from your vehicle, theinformation is sent via your Internet connection 5
.
Submit an appointment request whenever you need service or when a message regarding theneed for service or repairs has been displayed in
3 Certain markets only.
4 Certain markets only.
5 There may be a charge for transmitting data over the Internet, depending on your service plan.

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the instrument panel and at the top of the center display.
1.
Open the Car status app from App view in
the center display.
2. Tap the
Appointments button.
3. Tap the
Request appointment button.
4. Check that your
Volvo ID is correct.
5. Make sure your preferred
Workshop is cor-
rect.
6. In the
Tap to write information to the
Workshop field, you can provide details on
what you would like performed during the visit or other important information to yourworkshop. 7.
Tap the
Send appointment request but-
ton.
> You will receive an appointment sugges- tion to your vehicle within a couple of days 6
. You will also receive the same
message via email and when you log in to www.volvocars.com. On some markets, the message in the instrument panel indicating that the vehi-cle requires service will go out once theappointment request has been sent.
8. Tap
Cancel request if you would like to
cancel your request.
The appointment request contains information about your vehicle that helps the workshop planfor your visit. The retailer will send you a digital appointment suggestion. Information about your retailer is alsoavailable in the vehicle so that you can contactyour workshop at any time.
Accepting an appointment suggestionWhen the vehicle has received an appointmentsuggestion, a message will be displayed at thetop of the center display.
1. Tap the message. 2. To accept the suggested appointment, tap
Accept. To decline the suggested appoint-
ment, tap Send new proposal or Decline.
For some markets, the system reminds you when an appointment time is approaching and the navi- gation system 7
can also guide you to the work-
shop at the appointed time.
Related information
• Vehicle status (p. 576)
• Sending vehicle information to the workshop (p. 578)
• Navigating in the center display's views (p. 113)
• Volvo ID (p. 26)
• Internet-connected vehicle
* (p. 501)
6
Timespan may vary depending on market.
7 For vehicles with Sensus Navigation *.

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Sending vehicle information to the
workshop8
Vehicle-related information can be sent at any time from the vehicle, e.g. if you schedule a visitto a workshop and would like to assist yourworkshop by providing additional basic informa-tion. Sending vehicle information is not the sameas scheduling service.
1. Open the Car status app from App view in
the center display.
2. Tap the
Appointments button.
3. Tap the
Send vehicle data button.
> A message confirming that vehicle-related information has been sent will appear at the top of the center display. You cancancel data transmission by tapping thecheckbox in the activity indicator. Information is sent via the vehicle's Inter- net connection 9
. Vehicle information can be accessed by any retailer if they are provided with your vehicle iden- tification number (VIN
10
).
Vehicle information contentsThe most recently saved vehicle-related informa- tion will be sent (the last time the vehicle wasturned on). This includes information regarding:
• service requirements
• time since last service was performed
• function status
• fluid levels
• mileage (odometer reading)
• Vehicle Identification Number (VIN 10
)
• software version
• diagnostic information.
Related information
•Scheduling service and repairs (p. 576)
• Vehicle status (p. 576)
• Navigating in the center display's views(p. 113)
• Internet-connected vehicle
* (p. 501)
8
Certain markets only.
9 There may be a charge for transmitting data over the Internet, depending on your service plan.
10 Vehicle Identification Number.

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Hoisting the vehicle When hoisting the vehicle, it is important to ensure the jack/vehicle hoist is correctlyengaged in the designated attachment pointsunder the vehicle.
For vehicles with self-leveling *, pneumatic sus-
pension (if installed) must be turned off before the vehicle is lifted. Turning off the function in thecenter display.
WARNING
If the vehicle is lifted on a garage jack, the jack must be placed under one of the four lift-ing points. Make sure that the vehicle is cor-rectly positioned on the jack and that it can-not slide off. Make sure the jack plate has arubber pad to help keep the vehicle stableand prevent damage. Always use axle standsor similar.
NOTE
Volvo recommends only using the jack intended for your specific vehicle model. If ajack other than that recommended by Volvo isused, follow the instructions included with theequipment. The vehicle's ordinary jack is only intended to be used in temporary situations for short peri-ods of time, such as when changing wheels inthe event of a flat tire. If the vehicle needs tobe lifted more frequently, or for a longerperiod of time than for a wheel change, agarage jack or hoist is recommended. Alwaysfollow the instructions for use provided withthe equipment.

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The triangles in the plastic covering indicate where the jack attachment points/lifting points (red areas) are located.
Related information
• Removing a wheel (p. 538)
• Jack
* (p. 537)
• Leveling control settings
* (p. 429)

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Opening and closing the hood To open the hood, pull the lever in the passen- ger compartment and then turn the handle underthe hood.
Opening the hood
Pull the lever near the pedals to release the hood from its fully closed position.
Swipe your hand from left to right under the hood, grasp the handle and move it up and tothe side to release the catch and lift thehood.
Warning - hood not closedWhen the hood is released, a warningsymbol and graphic will be displayed inthe instrument panel and an audiblesignal will sound. If the vehicle begins
to roll, the audible signal will be repeated severaltimes.
NOTE
If the warning symbol is illuminated or an audible warning signal sounds even thoughthe hood is securely closed, consult a work-shop - an authorized Volvo workshop is rec-ommended.
Closing the hood1. Press down the hood until it begins to close under its own weight.
2. When the hood reaches the catch at the handle in the front edge of the vehicle, press down on the hood to close it completely.
WARNING
Risk of injury! When closing, make sure that the hood is completely unobstructed and thatno one can be injured.
WARNING
Make sure the hood locks securely after clos- ing. It must audibly lock on both sides.
Hood not completely closed. The illustration is generic - details may vary according to vehicle model.