service VOLVO XC60 TWIN ENGINE 2019 Owners Manual
[x] Cancel search | Manufacturer: VOLVO, Model Year: 2019, Model line: XC60 TWIN ENGINE, Model: VOLVO XC60 TWIN ENGINE 2019Pages: 695, PDF Size: 14.96 MB
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OWNER'S INFORMATION
Owner's information16
Owner's Manual in the center display17
Navigate in the Owner's Manual inthe center display18
Owner's manual in mobile devices20
Volvo Cars support site21
Using the Owner's Manual21
The Owner's Manual and the envi-ronment24
YOUR VOLVO
Contacting Volvo26
Volvo ID26
Creating and registering a Volvo ID26
Drive-E ‒ purer driving pleasure27
IntelliSafe - driver support28
Sensus - connection and entertainment30
Software Updates33
Data recording33
Terms & Conditions for Services35
Customer Privacy Policy35
Important information on accessoriesand extra equipment35
Accessory installation36
Connecting equipment to the vehi-cle's data link connector37
Technician certification38
Viewing the Vehicle IdentificationNumber (VIN)38
Volvo Structural Parts Statement39
Driver distraction39
SAFETY
Safety42
Safety during pregnancy43
Occupant safety43
Reporting safety defects44
Recall information45
Whiplash Protection System46
Seat belts47
Buckling and unbuckling seat belts48
Seat belt tensioners50
Resetting the electric seat belt ten-sioners*51
Door and seat belt reminders51
Airbags52
Driver/passenger-side airbags53
Occupant weight sensor56
Side airbags59
Inflatable curtain60
Safety mode61
Starting and moving the vehiclewhen it is in safety mode62
Child safety63
Child restraints65
Infant seats67
Convertible seats69
Booster cushions71
TABLE OF CONTENTS
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LOADING, STORAGE AND
PASSENGER COMPARTMENT
Passenger compartment interior588
Tunnel console589
Electrical outlets590
Using the electrical outlets592
Using the glove compartment593
Sun visors594
Cargo compartment595
Loading recommendations595
Roof loads and load carriers596
Grocery bag holders597
Load anchoring eyelets598
Rear seat ski hatch598
Installing and removing the cargocompartment cover*598
Operating the cargo compartment cover*600
Installing and removing the steelcargo grid*602
Installing and removing the cargo net*603
MAINTENANCE AND SERVICE
Volvo's service program608
Data transfer between vehicle andworkshop over Wi-Fi610
Download Center611
Handling system updates via Down-load Center611
Vehicle status612
Scheduling service and repairs613
Sending vehicle information to theworkshop614
Hoisting the vehicle616
Opening and closing the hood618
Climate control system service619
Replacing a windshield with head-updisplay*619
Engine compartment overview620
Engine oil621
Checking and filling engine oil622
Refilling coolant623
Replacing bulbs624
Start battery625
Hybrid battery629
Battery symbols630
Fuses and fuseboxes630
Replacing fuses631
Fuses in the engine compartment632
Fuses under the glove compartment636
Fuses in the cargo compartment639
Cleaning the interior643
Cleaning the center display643
Cleaning the head-up display*644
Cleaning fabric upholstery and ceil-ing liner645
Cleaning the seat belt645
Cleaning floor mats and inlay mats645
Cleaning leather upholstery646
Cleaning the leather steering wheel647
Cleaning interior plastic, metal andwood surfaces648
Cleaning the exterior648
Polishing and waxing649
Hand washing649
Automatic car washes651
High-pressure washing652
Cleaning the wiper blades652
Cleaning exterior plastic, rubber andtrim components653
Cleaning rims654
Corrosion protection654
Paintwork655
Touching up minor paint damage655
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Color codes656
Changing rear window wipers657
Replacing windshield wiper blades658
Windshield wipers in the service position659
Filling washer fluid660
SPECIFICATIONS
Type designations662
Dimensions665
Weights667
Towing capacity and tongue weight668
Engine specifications669
Engine oil specifications670
Coolant specifications671
Transmission fluid specifications671
Brake fluid specifications671
Fuel tank volume672
Air conditioning specifications672
Approved tire pressure673
INDEX
Index675
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OWNER'S INFORMATION
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CAUTION
The driver is always responsible for operatingthe vehicle in a safe manner and adhering toall applicable laws and regulations. It is alsoimportant that the vehicle is operated, main-tained and serviced according to Volvo's rec-ommendations provided in the owner's infor-mation.
If the information in the center display differsfrom the printed information, the printed infor-mation always takes precedence.
NOTE
Changing languages in the center displaycould mean that certain owner's informationwill not comply with national or local laws andregulations. Do not change to a language thatyou do not fully understand, as this couldmake it difficult to navigate back through themenu.
Related information
Owner's Manual in the center display(p. 17)
Owner's manual in mobile devices (p. 20)
Volvo Cars support site (p. 21)
Using the Owner's Manual (p. 21)
Owner's Manual in the centerdisplay
A digital version of the Owner's Manual is availa-
ble in the vehicle's center display2.
The digital Owner's Manual can be accessedfrom Top view and in certain cases, the contex-tual Owner's Manual can also be accessed fromTop view.
NOTE
The digital Owner's Manual is not availableduring driving.
OWNER'S MANUAL
Top view with button for Owner's Manual.
To open the Owner's Manual, pull down Top viewin the center display and tap Owner's manual.
The information in the Owner's Manual can beaccessed directly via the Owner's Manual startpage or via its Top menu.
2Available in most markets.
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OWNER'S INFORMATION
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Volvo Cars support site
Volvo Cars' website and support site containadditional information about your vehicle.
Online support
Go to support.volvocars.com to visit the site. Thesupport site is available in most markets.
The site contains support for e.g. Internet-basedservices and functions, Volvo On Call, the naviga-tion system* and apps. Videos and step-by-stepinstructions explain various procedures, such ashow to connect the vehicle to the Internet via acellular phone.
Downloadable information
Maps
For vehicles equipped with Sensus Navigationmaps can be downloaded from the support site.
Mobile apps
Beginning with model year 2014, the Owner'sManual is available as an app for certain Volvomodels. The Volvo On Call app can also be down-loaded from the support site.
Owner's manuals in PDF format
Owner's Manuals are available for downloading inPDF format. Select the vehicle model and year todownload the desired manual.
Contact
Contact information for customer support andyour nearest Volvo retailer are available on thesupport site.
Related information
Contacting Volvo (p. 26)
Volvo ID (p. 26)
Using the Owner's Manual
Reading your Owner's Manual is a good way toget to know your new Volvo, preferably beforedriving it for the first time.
Reading your Owner's Manual is a good way tofamiliarize yourself with new features and func-tions, get advice on the best way to handle yourvehicle in different situations, and to learn how toget the most out of everything your Volvo has tooffer. Pay particular attention to the safety warn-ings provided in the Owner's Manual.
The intention of this owner's information is toexplain all of the possible features, functions andoptions included in a Volvo vehicle. It is notintended as an indication or guarantee that all ofthese features, functions and options areincluded in every vehicle. Some terminology usedmay not exactly match terminology used in sales,marketing and advertising materials.
Volvo continuously works to develop and improveour products. Modifications can mean that infor-mation, descriptions and illustrations in theOwner's Manual differ from the equipment in thevehicle. We reserve the right to make changeswithout prior notice.
Do not remove this manual from the vehicle. If aproblem should occur, you will not have the nec-essary information on where and how to get pro-fessional assistance.
© Volvo Car Corporation
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Contacting Volvo
Use the following contact information if youwould like to get in touch with Volvo in the Uni-ted States or Canada.
In the USA:
Volvo Car USA, LLC
Customer Care Center
1 Volvo Drive,
P.O. Box 914
Rockleigh, New Jersey 07647
1-800-458-1552
www.volvocars.com/us
In Canada:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
1-800-663-8255
www.volvocars.com/ca
Volvo ID
Volvo ID is a personal ID that gives you accessto a range of services using a single usernameand password.
Examples of services:
Volvo On Call-app - check your vehicle usingyour phone. You can check fuel level, find thenearest gas station and lock the vehicleremotely.
Send to Car – send addresses from onlinemap services directly to the vehicle.
Book service and repairs – register your pre-ferred workshop/retailer on volvocars.com toschedule service directly from the vehicle.
NOTE
If the username/password for a service (e.g.Volvo On Call) is changed, the change willalso automatically be applied to other serv-ices.
A Volvo ID can be created from the vehicle or theVolvo On Call app.
When a Volvo ID is registered in the vehicle, addi-tional services are available.
Related information
Creating and registering a Volvo ID (p. 26)
Scheduling service and repairs (p. 613)
Creating and registering a Volvo ID
A Volvo ID can be created in two ways. If yourVolvo ID was created with the Volvo On Callapp, the Volvo IDmust also be registered to thevehicle to enable access to the Volvo ID serv-ices.
Creating a Volvo ID with the Volvo ID app
1.Download the Volvo ID app from DownloadCenter in the center display's App view.
2.Start the app and register a personal emailaddress.
3. Follow the instructions that will be sent auto-matically to this email address.
> A Volvo ID has now been created and isautomatically registered to the vehicle.The Volvo ID services can now be used.
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Creating a Volvo ID using the Volvo On Call
app 1
1. Download the latest version of the Volvo OnCall app from a smartphone, via e.g. AppStore, Windows Phone or Google Play.
2. On the app's start page, create a Volvo IDand enter a personal email address.
3. Follow the instructions that will be sent auto-matically to this email address.
> A Volvo ID has now been created. Seebelow for information on how the ID isregistered to the vehicle.
Registering your Volvo ID to the vehicle
If your Volvo ID was created using the Volvo OnCall app, follow these steps to register the ID tothe vehicle:
1. If you have not already done so, downloadthe Volvo ID app from Download Center inthe center display's App view.
NOTE
To download apps the vehicle must be con-nected to the internet.
2. Start the app and enter your Volvo ID/emailaddress.
3.Follow the instructions that will be automati-cally sent to the email address connected toyour Volvo ID.
> Your Volvo ID has now been registered tothe vehicle. The Volvo ID services can nowbe used.
Related information
Volvo ID (p. 26)
Download apps (p. 495)
Handling system updates via Download Cen-ter (p. 611)
Internet-connected vehicle* (p. 537)
Drive-E ‒ purer driving pleasure
Volvo is committed to the well-being of its cus-tomers. As a natural part of this commitment, wecare about the environment in which we all live.Concern for the environment means an everydayinvolvement in reducing our environmentalimpact.
Volvo's environmental activities are based on aholistic view, which means we consider the over-all environmental impact of a product throughoutits complete life cycle. In this context, design, pro-duction, product use, and recycling are all impor-tant considerations. In production, Volvo haspartly or completely phased out several chemicalsincluding CFCs, lead chromates, asbestos, andcadmium; and reduced the number of chemicalsused in our plants 50% since 1991.
Volvo was the first in the world to introduce intoproduction a three-way catalytic converter with aLambda sond, now called the heated oxygen sen-sor, in 1976. The current version of this highlyefficient system reduces emissions of harmfulsubstances (CO, HC, NOx) from the exhaust pipeby approximately 95 - 99% and the search toeliminate the remaining emissions continues.Volvo is the only automobile manufacturer tooffer CFC-free retrofit kits for the air conditioningsystem of all models as far back as the 1975model 240. Advanced electronic engine controlsand cleaner fuels are bringing us closer to our
1
Vehicles with Volvo On Call.
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goal. In addition to continuous environmentalrefinement of conventional gasoline-poweredinternal combustion engines, Volvo is activelylooking at advanced technology alternative-fuelvehicles.
When you drive a Volvo, you become our partnerin the work to lessen the vehicle's impact on theenvironment. To reduce your vehicle's environ-mental impact, you can:
Maintain proper air pressure in your tires.Tests have shown decreased fuel economywith improperly inflated tires.
Follow the recommended maintenanceschedule in your Warranty and ServiceRecords Information booklet.
Drive at a constant speed whenever possible.
See a trained and qualified Volvo servicetechnician as soon as possible for inspectionif the check engine (malfunction indicator)light illuminates, or stays on after the vehiclehas started.
Properly dispose of any vehicle-related wastesuch as used motor oil, used batteries, brakepads, etc.
When cleaning your vehicle, please use gen-uine Volvo car care products. All Volvo carcare products are formulated to be environ-mentally friendly.
Twin Engine vehicles
If possible, precondition the vehicle with thecharging cable before driving.
If preconditioning is not possible in coldweather, use the seat and steering wheelheating primarily. Avoid heating the entirepassenger compartment, which reduces thehybrid battery's charge level.
Choose the Pure drive mode to help mini-mize electric power consumption.
In hilly terrain, put the gear selector in modeB to utilize the electric motor's braking func-tion when the accelerator pedal is released.This helps charge the hybrid battery.
Related information
Economical driving (p. 463)
Starting and stopping preconditioning(p. 226)
The Owner's Manual and the environment(p. 24)
Air quality (p. 202)
IntelliSafe - driver support
IntelliSafe is Volvo Cars' philosophy regardingvehicle safety. IntelliSafe consists of a number ofsystems, both standard and optional, that aredesigned to help make driving safer, preventaccidents and protect passengers and otherroad users.
Support
IntelliSafe includes driver support functions suchas Adaptive cruise control* which helps the driverto maintain an even speed combined with a pre-selected time interval to the vehicle ahead.
Pilot Assist2 helps the driver keep the vehicle inthe current traffic lane by providing steeringassistance and maintaining an even speed and aset time interval to the vehicle ahead.
Park Assist Pilot* helps the driver pull into andout of parking spaces.
Other examples of systems that can help thedriver are the Active main beam, Cross TrafficAlert (CTA)* and Blind Spot Information (BLIS)*systems.
Prevention
City Safety is a function intended to help preventaccidents. The function can help prevent or miti-gate a collision with pedestrians, cyclists, largeanimals or other vehicles. Light, sound and pulsa-tions in the brake pedal are provided to alert of a
2Depending on market, this function can be either standard or optional.
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Software Updates
So that you as a Volvo customer shall have thebest possible experience from your car, Volvo iscontinuously developing the systems in the carsand the services that you are offered.
You can update the software in your Volvo to thelatest version when your car is serviced at anauthorized Volvo dealer. The latest softwareupdate gives you access to new functions andimprovements, as well as previous improvementsincluded with previous software updates.
For more information about released updates andanswers to frequently asked questions, please goto support.volvocars.com.
NOTE
Functionality after updating may vary depend-ing on market, model, model year and options.
Related information
Sensus - connection and entertainment(p. 30)
Handling system updates via Download Cen-ter (p. 611)
Data recording
As part of Volvo's commitment to safety andquality, certain information is recorded regardingvehicle operation, functionality and incidents.
US market only:
EDR
This vehicle is equipped with an event datarecorder (EDR). The main purpose of an EDR isto record, in certain crash or near crash-likesituations, such as an air bag deployment orhitting a road obstacle, data that will assist inunderstanding how a vehicle's systemsperformed. The EDR is designed to record datarelated to vehicle dynamics and safety systemsfor a short period of time, typically 30 seconds orless. The EDR in this vehicle is designed torecord such data as:
How various systems in your vehicle wereoperating;
Whether or not the driver and passengersafety belts were buckled/fastened;
How far (if at all) the driver was depressingthe accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a betterunderstanding of the circumstances in whichcrashes and injuries occur. NOTE: EDR data arerecorded by your vehicle only if a non-trivial crashsituation occurs; no data are recorded by theEDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crashlocation) are recorded. However, other parties,such as law enforcement, could combine theEDR data with the type of personally identifyingdata routinely acquired during a crashinvestigation.
To read data recorded by an EDR, specialequipment is required, and access to the vehicleor the EDR is needed. In addition to the vehiclemanufacturer, other parties, such as lawenforcement, that have the special equipment,can read the information if they have access tothe vehicle or the EDR.
ASDR
This vehicle is equipped with an Active SafetyData Recorder (ASDR). This data recorder canrecord information related to the usage of thecar, functional errors and active safety actuations(e.g. auto brake). The information saved is usedby technicians for service and maintenance todiagnose and repair possible faults that hasoccurred in the vehicle and to fulfil certain legalrequirements. The registered data can also, incongregated form, be used for research- andproduct development –purposes to continuouslyimprove the safety and quality of Volvo Cars. Formore information contact your local Volvo retailer.
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Canadian market only:
This vehicle is equipped with an “Event DataRecorder” (EDR). The main purpose of the EDRis to register and record data in traffic accidentsor accident-like situations, e.g. if an airbagdeploys or if the vehicle hits an obstacle in theroad. This data is recorded in order to help under-stand how the vehicle's systems perform in thesetypes of situations. The EDR is designed torecord data related to vehicle dynamics andsafety systems for a short period of time, usually30 seconds or less.
The EDR in this vehicle is designed to recorddata in traffic accidents or accident-like situationssuch as:
How the various systems in the vehicle per-formed;
Whether the driver and passenger seat beltswere tightened/buckled;
The driver's use of the accelerator/brakepedal;
How fast the vehicle was moving.
This data can help provide a better understandingof the circumstances in which traffic accidentsand injuries occur. The EDR records data only if anon-trivial accident situation occurs. EDR doesnot record any data during normal driving condi-tions. The system also never registers data onwho is driving the vehicle or the geographicallocation of the accident or near-accident. How-
ever, other parties, such as law enforcement,could combine the EDR data with the type of per-sonally identifiable information that is routinelyacquired during an accident investigation. Specialequipment and access to either the vehicle or theEDR is required to read this recorded data.
In addition to the EDR, the vehicle is equippedwith a number of computers that continuouslycontrol and monitor the vehicle's performance.These computers may record data during normaldriving conditions, particularly if they detect afault relating to the vehicle's operation and func-tionality or upon activation of the vehicle's activedriver support functions (e.g. City Safety or theauto-brake function).
Some of this recorded data is required by techni-cians performing service and maintenance inorder to diagnose and rectify any faults that mayhave occurred in the vehicle. The recorded infor-mation is also needed to enable Volvo to fulfilllegal and other regulatory requirements. Informa-tion registered in the vehicle is stored in its com-puters until the vehicle is serviced or repaired.
In addition to the above, the recorded informationmay be used in aggregated form for research andproduct development purposes in order to contin-uously improve the safety and quality of Volvovehicles.
Volvo will not provide this information to any thirdparties without the vehicle owner's consent. How-ever, national legislation and regulations may
require Volvo to disclose this type of informationto law enforcement or other authorities that canclaim a legal right to the information. Specialtechnical equipment, which Volvo and workshopsthat have entered agreements with Volvo haveaccess to, is required to read and interpret therecorded data. Volvo is responsible for ensuringthat information provided to Volvo in conjunctionwith service and maintenance is stored and han-dled securely and in compliance with applicablelegal requirements. For more information, pleasecontact a Volvo retailer.
Related information
Contacting Volvo (p. 26)
Volvo Structural Parts Statement (p. 39)