navigation system Acura RDX 2014 Navigation Manual

217
Troubleshooting
Troubleshooting................................... 218
Map, Voice, Entering Destinations ........ 218
Traffic .................................................. 220
Guidance, Routing ............................... 221
Update, Coverage, Map Errors ............. 223
Display, Accessories.............................. 223
Multi-View Rear Camera ...................... 223
Miscellaneous Questions ...................... 224
Error Messages ...................................... 225
Navigation System ................................ 225
Disc Player............................................ 226
iPod®/Pandora® .................................. 227
USB Flash Drive .................................... 228
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Troubleshooting
Troubleshooting
Map, Voice, Entering Destinations
ProblemSolution
The Startup Confirmation screen is displayed every
time I start the car.This is normal. The Startup Confirmation screen reminds you and your guest drivers to
always operate the navigation system in a safe manner. If you do not select OK at
startup, voice commands will not work.
The navigation system reboots by itself (returns to the
opening screen).A reboot can be caused by extreme temper atures or shock from bumpy roads, and
does not necessarily indicate a problem. If this happens frequently, please see a dealer.
How do I specify a destination when an entered city or
street could not be found?• Try entering the street first. Some cities are lumped in with a major metro area. In
rural “unverified” areas or new subdivisions, streets may be missing or only partially
numbered.
• Try selecting the destinati on directly from the map.
2Map Input P. 89
Why do some letters become grayed out when I enter
an address?As you enter each letter in an address or a place/landmark, the navigation system
looks in the database to see what letters are possible and grays out letters that do not
apply.
How do I delete Personal Addresses, Previous
Destinations, or the Home Address?1. Press the INFO button. Select Set up > Personal Information to display the types
of information.
2. Select the type of address to delete.
3. Select Delete .
I cannot hear the navigation system voice.1.Press the INFO button. Select Set up and check that Volume is not set to OFF.
2Display and Volume Settings P. 24
2. Select Other > Basic Settings and set Voice Recognition Tutor to ON.
2Basic Settings P. 26
The voice control system is having difficulty
recognizing my voice commands.• Check that the vents are not blowing air onto the microphone on the ceiling, the
vehicle is as quiet as possible, and you are using the correct command when
speaking.
2 Voice Recognition P. 23
•Say d “Help” on any screen to see a list of the applicable voice commands.
I cannot give voice commands.Make sure you selected OK at the Startup Confirmation screen.
2Start-up P. 20
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TroubleshootingMap, Voice, Entering Destinations
I cannot select an option using the Interface Dial.To prevent driver distraction, certain onscr een functions and features are limited or
inoperable while the vehicle is moving. Use voice commands or pull over to proceed.
The navigation system pronunciation of street names
in the guidance command or destination address
sounds strange.The basic guidance phrases use a studio- recorded voice, but street names are
pronounced using a machine-generated voice. Consequently, the name may be
mispronounced or sound strange at times.
The screen is bright when I drive at night.1. Check that the nighttime dashboard brig htness control is not set to maximum.
2. Press the INFO button. Select Set up > Other > Color > Map Color . Set the Night
color to Black for the best contrast.
2 Switching Display Mode Manually P. 29
The screen is dark when I drive during the day.Press the INFO button. Select Set up > Other > Color > Map Color . Set the Day color
to White for the best contrast.
2 Switching Display Mode Manually P. 29
How do I change or remove my PIN?1. Press the INFO button. Select Set up > Personal Information > PIN Numer > GO
Home 1 PIN or GO Home 2 PIN or Address Book PIN .
2. Enter your existing PIN. You then have the choice to change or remove the PIN.
2PIN Numbers P. 42
I have forgotten my PIN. How do I reset the PIN for
Home or the PIN for personal addresses (DRIVER 1 or
DRIVER 2)?A dealer must reset the PIN for you.
Why is Call grayed out on the Calculate Route screen?Your phone is not paired to Bluetooth® HandsFreeLink® or, if paired, your phone is in
use.
ProblemSolution
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TroubleshootingTraffic
Troubleshooting
Traffic
ProblemSolution
AcuraLink Real-Time Traffic™ information could not
be received or is not displayed properly.• Check the traffic icon is displayed and enabled on the icon bar.
• Your XM traffic subscription may have expired. Check your subscription. Call XM at
(800) 852-9696 and verify your account status . If your subscription has lapsed, you
may need to request a “rapid refresh.” After XM refreshes your account status,
leave the vehicle running outside for 30 minutes to receive the refresh.
2Traffic and Weather Status P. 63
• There may be a temporary technical problem in your metropolitan area. Call Acura Client Relations to see if there is an outage.
2 Acura Client Relations Contact Information P. 234
• If the situation persists, see your Acura dealer for assistance.
• AcuraLink relies on a satellite signal and is not available in Alaska, Hawaii, Canada, Puerto Rico, and Mexico.
The navigation system sometimes provides a detour
route when I am drivi ng a route on the freeway.If Traffic Rerouting is set to ON, the navigation system provides a detour route to
your destination only if it can find a signific antly faster route than the original one.
2Traffic Rerouting P. 52
The navigation system routes me to an exit and an
alternate freeway with unknown flow speeds or
surface streets.The navigation system predicts which ro ute should be faster based on freeway
congestion along your route. Use your own experience to determine whether the
alternate route would be faster.
How can I ignore the detour route and return to the
original route?Press the INFO button. Select Setup > Other > Routing & Guidance , and set Traffic
Rerouting to OFF.
2Traffic Rerouting P. 52
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TroubleshootingGuidance, Routing
Guidance, Routing
ProblemSolution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.The navigation system attempts to generate the optimal route. You can change the
route preferences used when calculating a route.
2Changing the Route Preference P. 92
The navigation system wants to route me around
potential traffic problems. How do I stop these pop-up
messages?Press the INFO button. Select Set up > Other > Routing & Guidance, and set Traffic
Rerouting to OFF .
2Traffic Rerouting P. 52
The street I’m on is not shown on the map screen.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2Map Coverage P. 235
The vehicle position icon is not following the road and
the “GPS icon” text in th e upper left hand corner of
the screen is white or missing.• Check that the GPS antenna (located in the dashboard) is not blocked. For best reception, remove items from the dashboard, such as radar detectors, cell phones,
or loose articles.
• Metallic tinting or other aftermarket devi ces can interfere with the GPS reception.
Please consult a dealer.
2 GPS System P. 232
The blue highlighted route and voice guidance
stopped or turned into a blue/pink dashed line before I
got to my destination.Your route has entered an unverified area.
2Unverified Area Routing P. 50
How do I stop the map from rotating as I drive along?Press the ENTER button to display the Map Menu. Select Map Information > North-
up , or say d “Display north-up” to change the map orientation.
Sometimes, I cannot select between the North-up and
Heading-up map orientations.The Heading-up map orientation can only be shown in the lower scales (1/20 - 1 mile
scales).
2Map Scale and Functions P. 112
The “time to destination” display sometimes increases
even though I am getting closer to my destination.If your speed reduces due to slower traffic, the navigation system updates the “time to
destination” based on your actual road speed to give you a better estimate of arrival
time.
Continued
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TroubleshootingGuidance, Routing
Troubleshooting
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.This is normal. The navigation system is unaware of the width of intersections. Large
differences in vehicle position can indicate a temporary loss of the GPS signal.
2GPS System P. 232
The screen is showing white dots as I drive along.These dots are called “breadcrumbs.” These are displayed if Off-road Tracking is set
to ON and you drive more than 1/2 mile off mapped roads.
2Off-road Tracking P. 60
How do I remove the white dots (“breadcrumbs”)
from my screen?Press the INFO button. Select Set up > Other > Vehicle , and set Off-road Tracking
to OFF , then return to the map.
2Off-road Tracking P. 60
A road that I selected to avoid is being used when
routing.When you “draw” your area to avoid, make sure to select sections of roads that
include at least one intersection.
2Avoiding Streets P. 123
My elevation (shown when I display the current
position) seems to fluctuate even though my elevation
has not changed.This is normal. The elevation can vary ±100 feet due to GPS calculation errors.
2GPS System P. 232
My elevation is missing on the “current position”
screen.The elevation is only displayed if the GPS antenna can receive signals from at least four
satellites. Try moving the vehicle into an open area. The elevation is also not displayed
if the calculated elevation is zero or below sea level.
ProblemSolution
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TroubleshootingUpdate, Coverage, Map Errors
Update, Coverage, Map Errors
Display, Accessories
Multi-View Rear Camera
ProblemSolution
My city is not part of a fully verified detailed coverage
area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2 Map Coverage P. 235
Does the navigation system work outside North
America?The navigation system contains maps for the 50 U.S. states, Canada, Puerto Rico, and
Mexico. The navigation system will not work in other countries.
2Map Coverage P. 235
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see
2Reporting Errors P. 234
ProblemSolution
The display appears dim when starting the car in really
cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
When I shift gears, the rear camera image display is
delayed.This is normal. When shifting into or out of Reverse, you may experience a delay while
the screen image switches between the navigation screen and the rear camera image.
The rear camera image is t oo dark or too bright. How
do I adjust the brightness?While the camera image is disp layed, rotate the Interface Dial to adjust the brightness.
This adjustment does not affect the navigation screen brightness settings.
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TroubleshootingMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My clock frequently changes forward and backward by
one hour.The clock setting is automatically updated based on your GPS location. If you live and
work on the boundary between two time zones, you can turn off this feature.
2Clock Adjustment P. 57
The clock changes even when I am not driving near a
time zone boundary.The time zone boundaries are only approximated in the navigation system. Depending
on the geography of the time zone boundary, the switch to a different zone can be
erratic.
2Clock Adjustment P. 57
My state does not observe daylight saving time. How
do I turn off this feature?Press the INFO button. Select Set up > Other > Clock Adjustment , and set Auto
Daylight to OFF .
2Clock Adjustment P. 57
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.The automatic daylight feature does not work in regions where the daylight saving
time system has not been adopted.
The navigation system automatic daylight feature is
not switching the navigation system clock on the
correct dates.Press the INFO button. Select Set up > Other > Clock Adjustment , and set Auto
Daylight to ON . Note that the automatic daylight feature does not work in regions
where the daylight saving time system has not been adopted.
2 Clock Adjustment P. 57
The navigation system clock switched by one hour for
no apparent reason.You may be driving near a time zone boundary.
2Clock Adjustment P. 57
My battery was disconnected or went dead, and the
navigation system is asking for a code.Press and hold the VOL 9 (Volume/Power) button for two seconds. The system
should reactivate. If you have installed an aftermarket system, contact a dealer.
How do I change the interface language?Press the INFO button. Select Set up > Other > Language , and set the language to
English , Français , or Español .
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Error Messages
Navigation System
Error MessageSolution
The display temperature is too high! For protection,
the display will shut down.This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools do wn. The system turns back on automatically
when the display cools down.
Cannot write to the HDD due to the low temperature.
Please wait until the system warms up.The navigation system has difficulty readi ng the HDD when the temperature is below
approximately -22°F. The navigation system starts up automatically when the display
warms up.
Cannot access the HDD due to low atmospheric
pressure. Navigation and HDD audio functions are
disabled. The system will restart when atmospheric
pressure is OK.The HDD is inoperable due to low atmospheric pressure. Move your vehicle to the
place where the atmospheric pressure is high.
No alternate route found.No alternative route method was found. Th e original route method will be used.
Ensure that a road name is displayed at the bottom of the map. If the error persists, or
is shown for a wide area, see a dealer.
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Reference Information
System Initialization..............................230
Entering the Security Code ....................230
Acquiring GPS Information .................... 230
Startup Confirmation Screen .................231
Map Matching ......................................231
System Limitations ................................232
GPS System...........................................232
Address Calculation ..............................232
Database ..............................................232
Client Assistance ....................................234
Resolving Problems ...............................234
Reporting Errors .................................... 234
Acura Client Relations Contact Information .. . 234
Visiting a Dealer ....................................234 Map Coverage .....................................
235
Obtaining a Navigation Update Data .... 235
Traffic Information ............................... 236
Operation in Alaska, Hawaii, Canada,
Puerto Rico, and Mexico ..................... 236
Shipping a Vehicle to the U.S. Mainland .. 236
Legal Information ................................. 237
Copyrights ........................................... 237
User Agreements ................................. 237
As required by the FCC ........................ 241
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