stop start ALFA ROMEO STELVIO 2022 Owner's Guide

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124

REFUELING THE VEHICLE
Before refueling, make sure that the fuel type is
correct.
Also, stop the engine before refueling.

NOTE:
An inefficient catalytic converter leads to harmful
exhaust emissions, thus contributing to air pollu-
tion.
REFUELING CAPACITY
To ensure that you fill the tank completely, top off
twice after the first click of the fuel nozzle.
Further top-off could cause faults in the fuel
feeding system.
REFUELING PROCEDURE
The fuel filler door is unlocked when the central
door locking system is unlocked. It is automat -
ically locked when the central locking system is
applied. Opening The Fuel Filler Door
To refuel proceed as follows:
1. Open fuel filler door by pushing on the point
shown by the arrow.
Fuel Door
2. Remove the fuel filler cap.
3. Insert the fuel nozzle fully into the filler pipe.
4. When the fuel nozzle “clicks” or shuts off, before removing the nozzle, wait for at least
10 seconds in order for the fuel to flow inside
the tank.
5. Remove the fuel filler nozzle, tighten the gas cap about ¼ turn until you hear one click.
This is an indication that the cap is properly
tightened.
The label indicates the fuel type (UNLEADED
FUEL = gasoline). Fuel Door Label
Emergency Fuel Door Opening
In the event of an emergency, the fuel filler door
can be opened from inside the liftgate.
Proceed as follows:
Models With Compact Spare Tire
1. Open the liftgate and lift up the load floor.
Load Floor
CAUTION!
Never introduce leaded fuel to the tank, even
in small amounts in an emergency, as this
would damage the catalytic converter beyond
repair.
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Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h)
when towing while using a full size spare tire.
Proper tire inflation pressures are essential to
the safe and satisfactory operation of your
vehicle.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer.
Replacing tires with a higher load carrying
capacity will not increase the vehicle's GVWR
and GAWR limits.
For proper tire inflation procedures
Ú
page 216.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle with
that of the trailer. This could cause inadequate
braking and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer with
electronically actuated brakes. When towing a
trailer equipped with a hydraulic surge
actuated brake system, an electronic brake
controller is not required.
Trailer brakes are recommended for trailers
over 1,000 lb (453 kg) and required for trailers
in excess of 2,000 lb (907 kg).
Towing Requirements — Trailer Lights
And Wiring
Whenever you pull a trailer, regardless of the
trailer size, stoplights and turn signals on the
trailer are required for motoring safety.
The Trailer Tow Package may include a four- and
seven-pin wiring harness. Use a factory approved
trailer harness and connector.

NOTE:
Do not cut or splice wiring into the vehicle’s wiring
harness.
The electrical connections are all complete to the
vehicle but you must mate the harness to a trailer
connector. Refer to the following illustrations.

NOTE:

Disconnect trailer wiring connector from the
vehicle before launching a boat (or any other
device plugged into vehicle’s electrical
connect) into water.
Be sure to reconnect once clear from water
area.
Then, during the first 500 miles (805 km)
that a trailer is towed, do not drive over
50 mph (80 km/h) and do not make starts at
full throttle. This helps the engine and other
parts of the vehicle wear in at the heavier
loads.
CAUTION!
WARNING!
Do not connect trailer brakes to your
vehicle's hydraulic brake lines. It can
overload your brake system and cause it to
fail. You might not have brakes when you
need them and could have an accident.
Towing any trailer will increase your stopping
distance. When towing, you should allow for
additional space between your vehicle and
the vehicle in front of you. Failure to do so
could result in an accident.
CAUTION!

If the trailer weighs more than 1,000 lb (453 kg)
loaded, it should have its own brakes and they
should be of adequate capacity. Failure to do
this could lead to accelerated brake lining wear,
higher brake pedal effort, and longer stopping
distances.

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132

CONNECTING THE ELECTRICAL SYSTEM
To connect the trailer’s electrical system, see the
following directions:
1. Remove the socket protective cover.
2. Completely insert the plug into the socket.Electrical Tow Connector
REMOVING THE RECEIVER
When the receiver is no longer needed,
disconnect the electrical connections and
remove it from its position using the following
directions:
1. Remove the safety split ring from the locking pin.
2. Pull the locking pin out of the trailer hitch.
3. Remove the receiver from the trailer hitch.
SUGGESTIONS FOR
DRIVING
SAVING FUEL
The following suggestions may help you save fuel
and lower the amount of harmful emissions
released into the atmosphere.
Vehicle Maintenance
Checks and operations should be carried out in
accordance with the Maintenance Plan

Ú
page 191.
Tires
Check the tire pressures at least once every four
weeks: if the pressure is too low, consumption
levels increase as resistance to rolling is higher.

NOTE:
Tire pressure that is too high can cause prema -
ture tire wear, reduced control, etc. Unnecessary Loads
Do not travel with an overloaded liftgate. The
weight of the vehicle and its arrangement greatly
affect fuel consumption and stability.
Electric Devices
Use electrical systems only for the amount of
time needed. The rear window defroster,
additional headlights, windshield wipers and
heater blower fan require a considerable amount
of energy; increasing the current uptake
increases fuel consumption (by up to +25% when
city driving).
Climate Control System
Using the climate control system will increase
consumption: use standard ventilation when the
temperature outside permits.
Devices For Aerodynamic Control
The use of non-certified devices for aerodynamic
control may adversely affect air drag and
consumption levels.
DRIVING STYLE
Starting
Do not warm up the engine at low or high revs
when the vehicle is stationary; this causes the
engine to warm up more slowly, thereby
increasing fuel consumption and emissions. It is
therefore advisable to drive off immediately,
slowly, avoiding high speeds: by doing this the
engine will warm up more quickly.
Pin
NumberFunction
1 Lights ground (Lights GND)
2 Position light, side marker
lights, and license plate light
3 Left turn signal and stop light
4 Right turn signal and stop light
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133

Unnecessary Actions
Avoid revving up when starting at traffic lights or
before stopping the engine. This action is
unnecessary and causes increased fuel
consumption and pollution.
Gear Selection
Use a high gear when traffic and road conditions
allow it. Using a low gear for faster acceleration
will increase fuel consumption. Improper use of a
high gear increases consumption, emissions and
engine wear.
Maximum Speed
Fuel consumption considerably increases as
speed increases. Maintain a constant speed,
avoiding unnecessary braking and acceleration,
which cost in terms of both fuel consumption and
emissions.
Acceleration

Accelerating violently severely affects consumption
and emissions: acceleration should be gradual and
should not exceed the maximum torque.

CONDITIONS OF USE
Cold Starting
Short trips and frequent cold starts will not allow
the engine to reach optimum operating
temperature. This results in a significant increase
in consumption levels (from +15 to +30% in city
driving) and emissions.
Traffic And Road Conditions
High fuel consumption is caused by heavy traffic,
for instance when traveling in traffic with frequent
use of low gears or in cities with many traffic
lights. Winding mountain roads and rough road
surfaces also adversely affect consumption.Stops In Traffic
During prolonged stops (e.g. railway crossings),
turn off the engine.
PERFORMANCE — QUADRIFOGLIO
This vehicle is equipped with an engine capable
of delivering exceptionally fast acceleration and
speed:
Peak power: 505 HP at 6,500 RPM.
Peak torque: 443 ft-lb at 2,500–5,000 RPM.
Top speed: 176 mph (283 km/h).

Acceleration from 0 to 60 mph (0 to 100 km/h):
3.6 seconds.

For safe driving, it is essential, particularly during
the first days of use, to get to know the car by
driving carefully and gradually discovering its
performance.
Brakes
The car braking system may be available with four
carbon ceramic material brake discs, one on
each wheel.
In order to guarantee the maximum braking
capacity for the first use, Alfa Romeo performs a
"run-in" procedure for discs and pads directly at
the factory.
The use of carbon ceramic material brake discs
guarantees braking features (better
deceleration/pedal load ratio, braking distances,
fading resistance) proportional to the dynamic
features of the car in addition to considerably
decreasing the unsprung component weight.
The materials used and the structural features of
the system could generate unusual noises which
have absolutely no adverse effect on correct
operation and reliability of the braking system. Greater pressure may need to be applied to the
brake pedal the first time to keep the same
braking capacities in presence of condensation
or salt on the braking surfaces, for example after
washing or if the car is not used for a long time.

NOTE:
Given the high technological level of this system,
any servicing on it must be performed by an
authorized dealer which exclusively has the skills
needed for the repair and maintenance opera
-
tions.
In case of intensive, high-performance use of the
car, have the efficiency of the carbon ceramic
material braking system inspected as shown on
the Maintenance Plan at an authorized dealer.
Driving On Race Tracks
Before driving on a track using a racing style, it is
necessary to:
Attend a race track driving course.
Check the liquid levels in the engine
compartment
Ú
page 191.
Have the car inspected at an authorized
dealer.
Remember that the car was not designed to be
driven exclusively on the race track and that this
use increases stress and component wear.

NOTE:
Quadrifoglio front brakes are equipped with
Non-Asbestos Organic (NAO) type pads. These
pads are NOT suitable for high thermal loads (for
example track use). If you plan to use vehicle on
a track it is recommended to use the optional
CCM Brakes (Carbon Ceramic Brake disc).
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135

(Continued)
This very important section describes the safety
systems that your vehicle may be equipped with,
and provides instructions on how to use them
correctly.
ACTIVE SAFETY SYSTEMS
The vehicle may be equipped with the following
active safety devices:
Anti-Lock Brake System (ABS)
Active Torque Vectoring (ATV) System
Dynamic Steering Torque (DST) System
Drive Train Control (DTC) System
Electronic Stability Control (ESC) System
Hill Descent Control (HDC) System
Hill Start Assist (HSA) System
Panic Brake Assist (PBA) System
Traction Control System (TCS)
For system operation, see the following pages.
ANTI-LOCK BRAKE SYSTEM (ABS)
An integral part of the braking system, the ABS
prevents one or more wheels from locking and
slipping in all road surface conditions, regardless
of the intensity of the braking action. The system
ensures that the vehicle can be controlled even
during emergency braking, allowing the driver to
optimize stopping distances.
The system intervenes during braking when the
wheels are about to lock, typically in emergency
braking or low-grip conditions where locking may
be more frequent. The system also improves control and stability of
the vehicle when braking on a surface where the
grip of the left and right wheels varies, such as in
a corner.
The Electronic Braking Force Distribution (EBD)
system works with the ABS, allowing the brake
force to be distributed between the front and rear
wheels.
System Intervention
The ABS equipped on this vehicle is provided with
the "Brake-By-Wire", Integrated Brake System
(IBS), function. With this system, the command
given by pressing the brake pedal is not
transmitted hydraulically, but electrically.
Therefore, the light pulsation that is felt on the
pedal with the traditional system is no longer
noticeable.
ACTIVE TORQUE VECTORING (ATV)
S
YSTEM — IF EQUIPPED
The dynamic drive control is used to optimize and
balance the drive torque between the wheels of
the same axles. The ATV system improves the grip
in turns, sending more drive torque to the
external wheel.
Given that, in a turn, the external wheels of the
car travel more than the internal ones and
therefore turn faster, sending a higher thrust to
the external rear wheel allows for the car to be
more stable and to not suffer an "understeer"
condition. Understeer occurs when the vehicle is
turning less than appropriate for the steering
wheel position.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to
interference caused by improperly installed
or high output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.
Pumping of the Anti-Lock Brakes will
diminish their effectiveness and may lead to
a collision. Pumping makes the stopping
distance longer. Just press firmly on your
brake pedal when you need to slow down or
stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can it
increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions, including
those resulting from excessive speed in
turns, following another vehicle too closely,
or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize the
user’s safety or the safety of others.
WARNING!
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NOTE:
If the vehicle’s speed exceeds 6 mph (10 km/h),
but remains below 37 mph (60 km/h) and the
accelerator pedal is released, as soon as the
vehicle gets close to the set speed the HDC
system will automatically brake to keep the
vehicle at the set speed.
The driver can cancel HDC system intervention at
any time by pressing the accelerator pedal.
System Deactivation
The HDC system will be deactivated, but remain
available, if any of the following conditions are
met:
The vehicle is traveling on a downhill slope
with a gradient less than 8%, on a level
surface, or on an uphill grade.
PARK (P) mode is engaged.
Disabling The System
The system is disabled if any of the following
conditions are met:
The HDC switch is pressed.
Cruise Control/Adaptive Cruise Control is
activated.
A vehicle speed of 37 mph (60 km/h) is
exceeded.
System deactivation is shown by the icon on
the display turning off.
HILL START ASSIST (HSA) SYSTEM
HSA is an integral part of the Electronic Stability
Control (ESC) system that facilitates starting on
slopes, activating automatically in the following
cases:
Uphill: the vehicle is stationary on a road with
a gradient higher than 5%, the engine is
running, the brake is pressed, and the
transmission is in NEUTRAL (N) or a gear other
than REVERSE (R) is engaged.
Downhill: the vehicle is stationary on a road
with a gradient higher than 5%, the engine is
running, the brake is pressed, and the
transmission is in REVERSE.
When starting to move forward from a complete
stop, the ESC system control unit maintains the
braking pressure on the wheels until the engine
torque necessary for starting is reached, or in any
case for a maximum of two seconds, allowing
your right foot to be moved easily from the brake
pedal to the accelerator.
The system will automatically deactivate after
two seconds without starting, gradually releasing
the braking pressure. During this release stage, it
is possible to hear a typical mechanical brake
release noise, indicating the imminent
movement of the vehicle.
PANIC BRAKE ASSIST (PBA) SYSTEM
The PBA system is designed to improve the
vehicle’s braking capacity during emergency
braking.
The system detects emergency braking by
monitoring the speed and force with which the
brake pedal is pressed, and consequently applies
the optimal brake pressure. This can reduce the
braking distance; the PBA system therefore
complements the ABS.
Maximum assistance from the PBA system is
obtained by pressing the brake pedal very
quickly. In addition, the brake pedal should be
pressed continuously during braking, avoiding
intermittent presses, to get the most out of the
system. Do not reduce pressure on the brake
pedal until braking is no longer necessary.
WARNING!
HDC is only intended to assist the driver in
controlling vehicle speed when descending
hills. The driver must remain attentive to the
driving conditions and is responsible for main -
taining a safe vehicle speed.
WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA is
not a substitute for active driving involvement.
It is always the driver’s responsibility to be
attentive to distance to other vehicles, people,
and objects, and most importantly brake oper -
ation to ensure safe operation of the vehicle
under all road conditions. Your complete
attention is always required while driving to
maintain safe control of your vehicle. Failure to
follow these warnings can result in a collision
or serious personal injury.
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(Continued)
Rear Cross Path Detection (RCP) System
The Rear Cross Path Detection (RCP) system
assists the driver during reverse maneuvers in
the case of reduced visibility.

The RCP system monitors the rear detection areas
on both sides of the vehicle to detect objects
moving toward the sides of the vehicle, with a
minimum speed between approximately 1 mph
(1 km/h) and 2 mph (3 km/h) and objects moving
at a maximum speed of 21 mph (35 km/h), in
areas such as parking lots.

The system activation is signaled to the driver by
an audible warning.

NOTE:

If the sensors are covered by objects or
vehicles, the system may not work as intended.
For the system to operate correctly, the rear
fascia/bumper area where the radar sensors
are located must stay free from snow, ice and
dirt gathered from the road surface.
Do not cover the rear fascia/bumper area
where the radar sensors are located with any
object (e.g. adhesives, bike rack, etc.). Operating Mode
The system may be activated/deactivated via the
radio system. To access the function, select the
following items on the main menu in sequence:
1. “Driving Assistance”
2. “Blind Spot Alert”
“Blind Spot Alert”, “Visual” Mode
When the system is enabled, the warning light
within the door mirror on the side of the detected
object illuminates.
The visual warning on the mirror will blink if the
driver activates the turn signals, indicating a lane
change.
The warning light will be constant if the driver
stays in the same lane.
“Blind Spot Alert” Function Deactivation
When the system is deactivated (“Blind Spot
Alert” mode off), the BSM or RCP systems will not
emit an audible or a visual warning.
The BSM system will store the operating mode
that was active when the engine was stopped.
Each time the engine is started, the operating
mode stored previously will be recalled and used

Ú
page 247.
ACTIVE BLIND SPOT ASSIST (ABSA)
S
YSTEM — IF EQUIPPED
The ABSA system is to help avoid/limit lateral
collisions with cars coming from adjacent lanes
changing the vehicle’s trajectory in order to try to
keep it in the detected lane. The system warns the driver about the presence
of other vehicles in the detection area by illumi
-
nating the warning light located within the door
mirror on the side in which the other vehicle was
detected and by means of an acoustic signal
and/or vibration on the steering wheel and/or
counter-steering torque on the steering wheel (if
the respective item on the “Driver Assistance”
menu is set up and then “Safety” is selected on
the radio system).
When the engine is started, the warning light
illuminates briefly to signal the driver that the
system is active (the warning light comes on even
if the system is activated through the radio
system menu).
ABSA Indicator Light
WARNING!
Rear Cross Path Detection (RCP) is not a back
up aid system. It is intended to be used to help
a driver detect an oncoming vehicle in a park -
ing lot situation. Drivers must be careful when
backing up, even when using RCP. Always
check carefully behind your vehicle, look
behind you, and be sure to check for pedestri -
ans, animals, other vehicles, obstructions, and
blind spots before backing up. Failure to do so
can result in serious injury or death.
WARNING!
The accident risk persists despite the
application of torque to the steering wheel by
the ABSA system.
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Pedestrian Brake Screen
The audible and visual signals warn the driver
before the system activates, depending on the
vehicle speed.

NOTE:
No warning signals are generated at speeds
below 20 mph (30 km/h).
The system may lightly brake to warn the driver if
a possible frontal accident is detected (limited
braking). Signals and limited braking are
intended to allow the driver to react promptly, in
order to prevent or reduce the effects of a
potential accident.
In situations with the risk of collision, if the
system detects no intervention by the driver, it
provides automatic braking to help slow the
vehicle and mitigate the potential frontal collision
(automatic braking). If intervention by the driver
on the brake pedal is detected, but not deemed
sufficient, the system may intervene in order to
improve the reaction of the braking system,
therefore reducing vehicle speed further
(additional assistance in braking stage).
The system will intervene automatically in case of
imminent collision or impact against a pedestrian
crossing the road (speed under 31 mph (50 km/h)).

NOTE:
For safety reasons, when the vehicle has
stopped, the brake calipers may remain blocked
for about two seconds. Make sure to press the
brake pedal if the vehicle moves slightly forward.
Engagement/Disengagement
The system may be disengaged (and engaged
again) in the “Driver Assistance” menu of the
Information and Entertainment system.
The system can be deactivated even with the
ignition device in the ON position.

NOTE:
The system status can be changed with car at a
standstill only.
Select from three operating modes:
Warning And Braking
: the system (if active), in
addition to the visual and audible warnings,
provides limited braking, automatic braking
and additional assistance in the braking stage,
where the driver does not brake sufficiently in
the event of a potential frontal impact.
Only Warning : the system (if active), does not
provide limited braking, but guarantees
automatic braking or additional assistance in
the braking stage, where the driver does not
brake at all or not sufficiently in the event of a
potential frontal impact.
Disabled : the system does not provide visual
and audible warnings, limited braking,
automatic braking or additional assistance in
the braking stage. The system will therefore
provide no indication of a possible collision.
Activation/Deactivation
The Forward Collision Warning system is
activated whenever the engine is started
regardless of what is shown on the radio system.
Following a deactivation, the system will not warn
the driver about the possible collision with a
preceding vehicle, regardless of the setting
selected in the radio system.

NOTE:
Each time the engine is started, the system is
activated regardless of what setting was selected
when the engine was turned off.
This function is not active at a speed lower than
4 mph (7 km/h) or higher than 124 mph
(200 km/h).
The system is active:
Each time the engine is started
When feature is selected within the radio
system
When the ignition is in the ON position
When the vehicle speed is between 2 mph
(4 km/h) and 124 mph (200 km/h)
WARNING!
Forward Collision Warning (FCW) is not
intended to avoid a collision on its own, nor
can FCW detect every type of potential
collision. The driver has the responsibility to
avoid a collision by controlling the vehicle via
braking and steering. Failure to follow this
warning could lead to serious injury or death.
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152
(Continued)
SEAT BELT SYSTEMS
Buckle up even though you are an excellent
driver, even on short trips. Someone on the road
may be a poor driver and could cause a collision
that includes you. This can happen far away from
home or on your own street.
Research has shown that seat belts save lives,
and they can reduce the seriousness of injuries in
a collision. Some of the worst injuries happen
when people are thrown from the vehicle. Seat
belts reduce the possibility of ejection and the
risk of injury caused by striking the inside of the
vehicle. Everyone in a motor vehicle should be
belted at all times.
Enhanced Seat Belt Use Reminder
System (BeltAlert)
Driver And Passenger BeltAlert — If EquippedBeltAlert is a feature intended to remind
the driver and outboard front seat
passenger (if equipped with outboard front passenger seat BeltAlert) to buckle their
seat belts. The BeltAlert feature is active
whenever the ignition switch is in the ON/RUN
position.
Initial Indication
If the driver is unbuckled when the ignition switch
is first in the ON/RUN position, a chime will signal
for a few seconds. If the driver or outboard front
seat passenger (if equipped with outboard front
passenger seat BeltAlert) is unbuckled when the
ignition switch is first in the ON/RUN position the
Seat Belt Reminder Light will turn on and remain
on until both outboard front seat belts are
buckled. The outboard front passenger seat
BeltAlert is not active when an outboard front
passenger seat is unoccupied.
BeltAlert Warning Sequence
The BeltAlert warning sequence is activated
when the vehicle is moving above a specified
vehicle speed range and the driver or outboard
front seat passenger is unbuckled (if equipped
with outboard front passenger seat BeltAlert) (the
outboard front passenger seat BeltAlert is not
active when the outboard front passenger seat is
unoccupied). The BeltAlert warning sequence
starts by blinking the Seat Belt Reminder Light
and sounding an intermittent chime. Once the
BeltAlert warning sequence has completed, the
Seat Belt Reminder Light will remain on until the
seat belts are buckled. The BeltAlert warning
sequence may repeat based on vehicle speed
until the driver and occupied outboard front seat
passenger seat belts are buckled. The driver
should instruct all occupants to buckle their seat
belts.
Change Of Status
If the driver or outboard front seat passenger (if
equipped with outboard front passenger seat
BeltAlert) unbuckles their seat belt while the
vehicle is traveling, the BeltAlert warning
sequence will begin until the seat belts are
buckled again.
The outboard front passenger seat BeltAlert is
not active when the outboard front passenger
seat is unoccupied. BeltAlert may be triggered
when an animal or other items are placed on the
outboard front passenger seat or when the seat
is folded flat (if equipped). It is recommended
that pets be restrained in the rear seat (if
equipped) in pet harnesses or pet carriers that
are secured by seat belts, and cargo is properly
stowed.
Lap/Shoulder Belts
All seating positions in your vehicle are equipped
with lap/shoulder belts.
The seat belt webbing retractor will lock only
during very sudden stops or collisions. This
feature allows the shoulder part of the seat belt
to move freely with you under normal conditions.
However, in a collision the seat belt will lock and
reduce your risk of striking the inside of the
vehicle or being thrown out of the vehicle.
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do not
transport a rear-facing child restraint in that
vehicle.
WARNING!
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, the air bags
won’t deploy at all. Always wear your seat
belt even though you have air bags.
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177

To Use SOS - Emergency Call
Push and hold the SOS - Emergency Call button
for a few seconds. The LED, located next to the
SOS button, will blink once and then stay on
indicating a call has been placed.

NOTE:
If the SOS - Emergency Call button is accidentally
pushed, there is a 10 second delay before the call
is placed. The system will issue a verbal alert that
a call is about to be made. To cancel the call
connection, push the SOS - Emergency Call
button again.
Once a connection between the vehicle and an
emergency service operator is made, the SOS -
Emergency Call system will transmit the following
important vehicle information to the operator:
Indication that the occupant placed an SOS -
Emergency Call.
The Vehicle Identification Number (VIN).
The last known GPS coordinates of the vehicle.
You will then be able to speak with the emergency
service operator to determine if additional help is
needed.
The SOS - Emergency Call has priority over other
audio sources, which will be muted. If you have a
phone connected via Bluetooth®, it is discon -
nected and reconnected at the end of the SOS -
Emergency Call. Voice prompts will guide you
during the SOS - Emergency Call. If a connection
is made between an emergency service operator
and your vehicle, emergency service operators
may record conversations and sounds within your
vehicle once a connection is made, and by using
the service you consent to having this information
shared.

NOTE:
If you have not subscribed to the SOS service or if
the service is not available or has expired, the
Connect system will display a dedicated screen
when the button is pressed informing you to
contact the national emergency number 9-1-1
(the respective graphic button will be displayed to
make the call if you have connected your mobile
phone via Bluetooth® The call to the national
emergency number 9-1-1 will be made via the
mobile phone by pressing red graphic button
shown on the Connect system display.
SOS Screen Message
SOS - Emergency Call System Limitations
When the ignition switches to the RUN position,
the Emergency Call system runs a routine check.
During this check, a red indicator will illuminate
for about three seconds. This signal must not be
confused with a fault warning. In the event of a
malfunction, the red indicator would remain on. If
the SOS - Emergency Call system detects a
malfunction, any of the following may occur at the
time the malfunction is detected:

NOTE:
The SOS Call function may not be available for the
first minute after the vehicle is started.
The LED next to the SOS button will be contin -
uously illuminated red.
The Emergency Call system is powered by its
own non-rechargeable battery to ensure
operation, even when the vehicle battery is
discharged or disconnected. When system
battery is discharged, the instrument cluster
display will show a special message, different
than other messages referring to other types of
faults. In this case, the system works only if
powered by the vehicle’s battery.
The instrument cluster will display a message
alerting you to contact the Service Network
along with a failure warning light.
Even if the SOS - Emergency Call system is fully
functional, external or uncontrolled factors may
prevent or stop SOS - Emergency Call operation.
These include, but are not limited to, the following
factors:
The ignition is in OFF position.
The vehicle’s electrical systems are not intact.
The SOS - Emergency Call system software
and/or hardware is damaged during a vehicle
collision.
There are network problems that could limit or
impair service operation (e.g., error by
operator, busy network, bad weather, etc.).
If the vehicle battery connection fails due to a
collision or accident, the system can support an
SOS - Emergency Call for a limited period of time.
If the battery is disconnected for service, the
system turns off. In this case, it will be possible to
make an SOS - Emergency Call only when the
battery is reconnected to the vehicle’s electrical
system.
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